Orchard Parade Hotel by Far East Hospitality

1 Tanglin Road, Orchard, Singapore, Singapore - View on map

Very good 7.6
Based on 4270 reviews

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Very good



based on 4270 reviews
  • Cleanliness 7.6
  • Facilities 7.0
  • Location 8.5
  • Room Comfort/Standard 7.7
  • Service 7.6
  • Value for money 7.3
  • Food/Dining 6.9
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Chervon from Malaysia
Solo travelers
Superior
Stayed 1 night in May 2015
Old and View is blocked for superior room
Staff Performance is good
Overall,I don't like my stay. I usually like hotels by Far East Hospitality but sadly except Orchard Parade Hotel which is a total disappointment. I booked superior room and i find the room is old. Superior rooms come with window but the view is blocked. The window of superior room is either facing a multistorey carpark or facing another building. Hence, the room seems dull due to the blocked view IF I were to stay here again, I will book a deluxe room which is renovated. On the day when i checked in the room, I requested to upgrade to a deluxe room. I have been informed that I have to wait for 1 hour or 1 and a half hour for the room to be ready. I waited for the room size 1130a.m. The receiptionist informed me that the room was ready and they will inform the cleaner to clean the room now. Sadly, the deluxe room was not ready even after 2pm (and note that the normal check in time is 2pm). I have been informed by the receiptionists that they will call my mobile or my room when the deluxe room was ready. At 330pm, I received no notification at all. The next day when I checked out, I informed the receiptionists that no one call to inform me that the deluxe room was ready. They said they dropped a note into my room at 3.30pm - 4pm but I didnt see any note at all in my room. Even if there was indeed a note dropped by them into the room, I find it ridiculous to have the deluxe room ready at 330-4pm when the check in time is 2pm. Apart from the above, I have to say that the receiptionists and the concierge staff (men) are very helpful especially the lady receiptionist (I couldn't recall her name but I remember she has a unique name (Ju...). Thank you.
Reviewed May 27, 2015

Bhagyesh from India
Families with young children
Club With Club Benefits
Stayed 5 nights in May 2015
Good Hotel to experience Singapore
Location, upkeep, Hospitality
Nice comfortable and hassle free stay at the hotel. Certainly recommend others.
Reviewed May 26, 2015

chia from Malaysia
Business travelers
Premier With Breakfast
Stayed 1 night in May 2015
GREAT LOCATION
LOCATION
GREAT!!
Reviewed May 21, 2015

chia from Malaysia
Business travelers
Premier With Breakfast
Stayed 1 night in May 2015
Great location
location
GREAT!!!
Reviewed May 21, 2015

Chua from Singapore
Couples
Superior
Stayed 1 night in July 2014
Steps to nightlife hotspots,restaurants & shopping
Convenient, nice staffs & nice view.
Reviewed May 18, 2015

Chua from Singapore
Couples
Superior
Stayed 1 night in July 2014
Great location hotel
Convenient, nice view & nice staffs.
Reviewed May 18, 2015

Chua from Singapore
Couples
Superior
Stayed 1 night in July 2014
Convenient hotel
Convenient, spacious & nice staffs.
Reviewed May 18, 2015

Mohd from Malaysia
Business travelers
Superior
Stayed 6 nights in May 2015
Great Location, Spacious Room
Great location, Spacious and clean room, great service rendered by hotel staff
Reviewed May 17, 2015

Budy from Indonesia
Couples
Premier With Breakfast
Stayed 2 nights in March 2015
Seems understaffed
location, room size, location
The location and room size is excellent but the hotel seemed to be having problem with personnel, they just seemed to be understaffed. When we arrived there were nobody to receive us as guests. There were only 2 personnel at the reception counter so we have to wait a while just to check-in although the check-in process is efficient enough.
Reviewed May 17, 2015

Mika from Finland
Business travelers
Superior
Stayed 1 night in March 2015
Orchard towers
location, value for money, clean rooms
I stayed transit on OP hotel. The location is good for business traveller, dining, night life available just in next door.
Reviewed May 17, 2015


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