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1,313 reviews
1,313 reviews
"Room very clean."
"Quite clean, and quite comfortable to stay."
"Big room, near food street especially in the morning, just walk."
"I think the location of this hotel was very good."
"Great location, friendly staff and clean room."
8.6
Location rating score
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Pontianak City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Museum Negeri Pontianak. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
Airport transfer
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
Luggage storage
Room service [24-hour]
3 travelers have booked today.
Value for money | 7.7 |
Distance to city center | 1. Km |
Location rating | 8.6 |
Nearest airport | Supadio Airport (PNK) - Indonesia |
Distance to airport | 13.9 km |
What time is check-in and check-out at Orchardz Hotel Gajah Mada?
Check-in is from 02:00 PM, and check-out is until 01:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Orchardz Hotel Gajah Mada?
Orchardz Hotel Gajah Mada is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 100000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Orchardz Hotel Gajah Mada has a car park right on site for maximum convenience. Parking is available for an additional charge. If you're looking for an easy way to get around Pontianak with private transportation, the hotel can arrange both taxis or car rental.
Is breakfast offered at Orchardz Hotel Gajah Mada?
Adults can enjoy breakfast offered with an additional charge of 65000 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
What are my dining options at Orchardz Hotel Gajah Mada?
Orchardz Hotel Gajah Mada features an on-site restaurant for your dining convenience.
What is the smoking policy at Orchardz Hotel Gajah Mada?
Orchardz Hotel Gajah Mada does not permit smoking in any of its rooms, but allows smoking in designated areas.
What restaurants are nearby Orchardz Hotel Gajah Mada?
Orchardz Hotel Gajah Mada is located in Pontianak City Center, famous for good restaurants such as A Hin Chai Kue Panas Siam, Abang Kepiting Restaurant and Pondok Kakap.
What popular shopping places are close to Orchardz Hotel Gajah Mada?
Located in the Pontianak City Center area, Orchardz Hotel Gajah Mada is close to great shopping choices like Ayani Mega Mall and Supermarket Kaisar.
What are popular attractions near Orchardz Hotel Gajah Mada?
Guests at Orchardz Hotel Gajah Mada can easily visit Museum Negeri Pontianak, Equator Monument and Masjid Raya Mujahidin located in the Pontianak City Center area.
What popular natural sightseeing spots are close to Orchardz Hotel Gajah Mada?
Orchardz Hotel Gajah Mada is located in the Pontianak City Center area, which is famous for natural sightseeing destinations such as Hutan Silva UNTAN and BaseCamp.
8
"Room very clean."
jansen
|
November 24, 2022
8
"Quite clean, and quite comfortable to stay."
rudy
|
October 27, 2019
9.2
"Big room, near food street especially in the morning, just walk."
eva
|
September 25, 2022
Orchardz Hotel Gajah Mada
You'll love the exceptional convenience during your stay at Orchardz Hotel Gajah Mada, located right in the heart of the city center, with an easy access to everything in Pontianak.
Take advantage of a wealth of unrivaled services and amenities at Orchardz Hotel Gajah Mada. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Pontianak can be assisted with taxi and car hire services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Orchardz Hotel Gajah Mada. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice.
The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with air conditioning. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, a coffee or tea maker, bottled water and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer and toiletries provided in some of the guest bathrooms.
Dining and things to do
What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel.
Throughout the day, you can enjoy the activities offered at Orchardz Hotel Gajah Mada. Warm up at the end of the day with a visit to the massage. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
Around the property
Venture outside Orchardz Hotel Gajah Mada and explore Pontianak during your stay. You're sure to want to visit Equator Monument located 4.8 km away, among the most sought-after photographs for anyone visiting Pontianak.
7.6
Breakfast
41 mentions
Housekeeping
41 mentions
Food & Dining
23 mentions
Internet
9 mentions
8.6
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Show reviews that mention
Great experience. Will definitely come back”
Great location, easy to access. Staff were helpful with customer requests. Great place to stay if you are looking to try the local cuisines. Foods are everywhere within walking distance. If not,just order grab or gtab food with really cheap delivery fee. Definitely worth to come back.
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Dear Mrs.Liliana, Warmest greeting from Orchardz Hotel Gajahmada Pontianak, On behalf of Management and staff of Orchardz Hotel Gajahmada Pontianak West Kalimantan, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you back in the near future. Warmest regards, Management
Always been a great pleasure and very satisfied with the staying at Orchardz”
Strategic location especially for culinary and street food experiences (by walking distance)
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Dear Mrs.Elvy, Warmest greetings from Orchardz Hotel Gajahmada Pontianak, West Kalimantan. Thank you for your review to our hotel. We keep making progress for our human resources development and hotel facilities as well.Once again, thank you for your review and we do look forward to have your next room reservation. Best regards, Anita
great”
great location, friendly staff and clean room.
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Dear Mr.Muhammad, Warmest greetings from Orchardz Hotel Gajahmada Pontianak, West Kalimantan. Thank you for your review to our hotel. We keep making progress for our human resources development and hotel facilities as well.Once again, thank you for your review and we do look forward to have your next room reservation. Best regards, Anita
good hotel”
friendly front desk and clean
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Dear Mr.Muhamad, Warm Greetings from Orchardz Hotel Gajahmada Pontianak, We are very grateful for your comments regarding the service at Orchardz Hotel Gajahmada Pontianak. We are very happy to receive positive feedback from you. We will share your comments with our team. We are sure that this feedback will serve as an encouragement for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experiences, and we hope your next visit will be as comfortable as before. Best regards, Management
Yeasin”
I was in this hotel on February 19, and on August 2019, and i will stay this hotel in future if i visit this city, because hotel 4 star but price is more cheaper then 3 star hotel some way, and totally clean with big size room, but i didn't communicate much with stuff so i don't get better service, as per my personal experience i thought they will give more smile even i am not from west, ( i thought because I am black brown asian so they doesn't given me big smile (lol) ) bythe way i really love this hotel
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Great Hotel”
This is an awesome hotel love the location
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Dear Mr.Suresh, Warm Greetings from Orchardz Hotel Gajahmada Pontianak, We are very grateful for your comments regarding the service at Orchardz Hotel Gajahmada Pontianak. We are very happy to receive positive feedback from you. We will share your comments with our team. We are sure that this feedback will serve as an encouragement for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experiences, and we hope your next visit will be as comfortable as before. Best regards, Management
good stay”
location is excellent to roam around
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Amazing!! ”
Love to stay here. Looking forward for another trip and stay here again
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Dear Mrs.Norandini, Warmest greeting from Orchardz Hotel Gajahmada Pontianak, On behalf of Management and staff of Orchardz Hotel Gajahmada Pontianak West Kalimantan, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you back in the near future. Warmest regards, Management
Exceptional”
It would better if connected rooms has window. The bathroom smells aweful and stinks smell when we came in . Should clean properly because there is mo window to release smell
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Dear Mr.Faith, Warmest greeting from Orchardz Hotel Gajahmada Pontianak, On behalf of Management and staff of Orchardz Hotel Gajahmada Pontianak West Kalimantan, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you back in the near future. Warmest regards, Management
Worth your money ”
I booked for non smoking room and they didn’t have it. But They gave me an upgrade .. nice hotel in a hood location with so many cafe and restaurants nearby. Breakfast is good.
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Dear Mr.Rameez, Warm Greetings from Orchardz Hotel Gajahmada Pontianak, We are very grateful for your comments regarding the service at Orchardz Hotel Gajahmada Pontianak. We are very happy to receive positive feedback from you. We will share your comments with our team. We are sure that this feedback will serve as an encouragement for all our staff as we strive to continuously improve the quality of our services. And for parking problems we will try to make it as comfortable as possible for guests who stay at the Orchardz Gajahmada Pontianak hotel by providing excellent service so that guests become even more comfortable. Best regards, Management
90”
If price can be cheaper
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Dear Mrs. Aili, Warmest greetings from Orchardz Hotel Gajahmada Pontianak, West Kalimantan. Thank you for your review to our hotel. We keep making progress for our human resources development and hotel facilities as well.Once again, thank you for your review and we do look forward to have your next room reservation. Best regards, Anita
Value for money.”
A decent place to stay.
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Dear Stephen , Greetings from Orchardz Gajahmada Pontianak, Thank you so much for your review . we hope your & family stay again at our Hotel. Sincerely yours, Niar Husain - GM Orchardz Gajahmada
Generally, the hotel is good”
The locations is strategic. Can find food easily. Quite clean, and quite comfortable to stay. The staff is quite friendly. However, there’s a room for improvement especially the gym.... no dumbbell & the equipment is deteriorating. Overall, worth it for the price we paid
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Dear Mr.Rudy, Warmest greetings from Orchardz Hotel Gajahmada Pontianak, West Kalimantan. Thank you for your review to our hotel. We keep making progress for our human resources development and hotel facilities as well.Once again, thank you for your review and we do look forward to have your next room reservation. Best regards, Anita
Very good location”
I think the location of this hotel was very good. It is near with all food street and coffee. I enjoyed my saturday night at terrace coffee too. But, my room is standard room but the facilities of tea/coffee makers is so old the pitchers was so dirty i think it should change. And the breakfast has no variation and not that yummy.
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Excellent”
strategic location, room price reasonable, clean and very friendly staffs
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Dear Mr.from Indonesia, Warmest greeting from Orchardz Hotel Gajahmada Pontianak, On behalf of Management and staff of Orchardz Hotel Gajahmada Pontianak West Kalimantan, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you back in the near future. Warmest regards, Management
Good”
All good, unfortunately can't open curtain, since the opposite of window other hotel
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Dear Mrs.Purwati, Warmest greetings from Orchardz Hotel Gajahmada Pontianak, West Kalimantan. Thank you for your review to our hotel. We keep making progress for our human resources development and hotel facilities as well.Once again, thank you for your review and we do look forward to have your next room reservation. Best regards, Anita
Very good”
Pros: location! Its really close to some of the best local food vendor, fried kwetiao apollo, chicken rice (pork to be exact - dunno why they call it chicken rice), and other night snack vendors. Cons: aircon smells really bad, bathroom and toiletries looks used and smells as well...
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Dear Mr.Soemitro, Warmest greeting from Orchardz Hotel Gajahmada Pontianak, Thank you for taking the opportunity to review your stay with us. I'm most concerned and sorry to read of your disappointments with response and services from our staff. Please accept my sincere apologies that we have inadvertently managed to detract so much from what I otherwise hope would have been a most enjoyable stay with us. We have been honoured to receive many comments from guests about the friendliness and genuine warmth of every member of our team and I'm sorry to note you did not have this same impression on this occasion. Your feedback is most appreciated and please rest assured that we have taken your comments very much on board and will ensure we are much more thoughtful and sensitive in dealing with such matters in future. I very much hope we will yet have the opportunity to welcome you back to the Orchardz Hotel Gajahmada Pontianak west Kalimantan. Warmest regards, Management
great location hotel”
surrounding with so many food street stall
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Value for your money. ”
I have booked for non smoking room, but it was not available and they upgraded me ..!!!!
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Dear Mr.Rameez, Warmest greeting from Orchardz Hotel Gajahmada Pontianak, On behalf of Management and staff of Orchardz Hotel Gajahmada Pontianak West Kalimantan, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you back in the near future. Warmest regards, Management
Very good”
Encountered power blackouts a few times in a night and room was not provided with torch light. Room was a bit dark and shower head leaked badly. Interestingly, Staff at the reception was very friendly.
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Dear Mrs.Tuti, Warmest greetings from Orchardz Hotel Gajahmada Pontianak, West Kalimantan. Thank you for your review to our hotel. We keep making progress for our human resources development and hotel facilities as well.Once again, thank you for your review and we do look forward to have your next room reservation. Best regards, Anita