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Orchardz Hotel Gajah Mada
Superior, Orchardz Hotel Gajah Mada in Pontianak
Interior view, Orchardz Hotel Gajah Mada in Pontianak
Interior view, Orchardz Hotel Gajah Mada in Pontianak
Fitness center, Orchardz Hotel Gajah Mada in Pontianak
Fitness center, Orchardz Hotel Gajah Mada in Pontianak
Kid’s club, Orchardz Hotel Gajah Mada in Pontianak

Removed from saved list

7.7

Very good

1,508 reviews

1,508 reviews

Housekeeping25
Breakfast12
Food & Dining1
See map
See map

8.6

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Betang House
720 m
Museum Negeri Pontianak
1.2 km
Saint Joseph Cathedral
1.2 km
Keraton Kadriah
1.3 km
Ayani Mega Mall
1.5 km
Closest landmarks
Apotek Makmur 2
190 m
Gajah kembar Toko
350 m
Apotik Kencana
370 m
Mo Star
470 m
Apotik Bintang
550 m

Orchardz Hotel Gajah Mada

Jl. Gajah Mada No.89, Pontianak City Center, Pontianak, Indonesia, 28282 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Pontianak City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Museum Negeri Pontianak. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Inside city center

Front desk [24-hour]

Airport transfer

Excellent breakfast

720 meters to Betang House

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Workout and Leisure
Fitness center
Facilities

Airport transfer

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Fitness center

Restaurants

Room service [24-hour]

This property is in high demand!

3 travelers have booked today.

Value for money7.8
Distance to city center1. Km
Location rating8.6
Nearest airportSupadio Airport (PNK) - Indonesia
Distance to airport13.9 km

Rooms available at Orchardz Hotel Gajah Mada

Deluxe
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 double bed and 2 single b...
Enter dates to see prices
Executive
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Superior
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Comfort Room
...
  • Room size: 20 m²/215 ft²
  • Shower
  • 1 queen bed
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Supeior Double Room
...
  • Room size: 28 m²/301 ft²
  • 1 queen bed
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
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Twin/Double Room
...
    Enter dates to see prices
    Suite
    ...
      Enter dates to see prices
      Triple Room - Executive
      ...
        Enter dates to see prices
        Suite
        ...
          Enter dates to see prices

          Frequently asked questions

          Does Orchardz Hotel Gajah Mada have a fitness center?

          Orchardz Hotel Gajah Mada features 24-hour fitness center that is suitably situated at the tip of your finger, making it possible for you to get your daily exercise in at any time of the day so you can spend your vacation the way you want. For more details, please contact the property for more information.

          Does Orchardz Hotel Gajah Mada offer dry cleaning services?

          Yes! Orchardz Hotel Gajah Mada provides dry cleaning service that is accessible all throughout your stay, ensuring you're always looking your finest in your favorite outfit. Please contact the property for more information.

          What is the average travel time to the closest airport from Orchardz Hotel Gajah Mada?

          The average travel time to get from Orchardz Hotel Gajah Mada to the airport is 30 minutes, but please keep in mind that the travel time may differ based on traffic, weather conditions, and time of day.

          How long do visitors normally stay at Orchardz Hotel Gajah Mada?

          Verified past guests that have stayed at Orchardz Hotel Gajah Mada had an average nightly stay of 1 night at this property.

          At what time of the year is Orchardz Hotel Gajah Mada most popular?

          Orchardz Hotel Gajah Mada's most popular month where verified tourists have stayed the most is in November.

          What is the verified guest review consensus about Orchardz Hotel Gajah Mada's food?

          77.0% of our past guest evaluations have given a positive review and remarks about this property's food. You can look up on more detailed customer reviews, and comments for Orchardz Hotel Gajah Mada down in the review.

          What is the typical rating that past Business travelers' have given to Orchardz Hotel Gajah Mada?

          Verified business travelers that have stayed at this property have given Orchardz Hotel Gajah Mada an average rating of 7.5. You can look up more detailed customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

          What is the typical rating that verified Couples' have given to Orchardz Hotel Gajah Mada?

          Past couple travelers that have stayed at this property have given Orchardz Hotel Gajah Mada an average rating of 8.1. You can look up on more detailed customer reviews, and responses by filtering for a specific type of verified guest travelers down in the review section.

          What is the average rating that past Group travelers have given to Orchardz Hotel Gajah Mada?

          Verified group travelers that have stayed at this property have given Orchardz Hotel Gajah Mada an average rating of 8.1. You can find more specific customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

          What do local visitors think about Orchardz Hotel Gajah Mada?

          Verified local travelers that have stayed at this property have given Orchardz Hotel Gajah Mada an average rating of 8.6. You can look up on more descriptive customer reviews, and feedback for this property down in the review section.

          What well-known shopping locations are in close proximity to Orchardz Hotel Gajah Mada?

          Shopping options in Orchardz Hotel Gajah Mada’s Pontianak City Center neighborhood include Ayani Mega Mall.

          Is breakfast offered at Orchardz Hotel Gajah Mada?

          Guests can enjoy breakfast offered with an additional charge of 65000 IDR for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the hotel.

          What people love about Orchardz Hotel Gajah Mada

          • 9.2

            Exceptional
            Cleanliness

            "Good and clean hotels"

            Tins

            |

            April 18, 2023

          • 8

            Very good
            Cleanliness

            "Room very clean."

            jansen

            |

            November 24, 2022

          • 10

            Exceptional
            Location

            "Is a very good hotel, great location with many food available nearby."

            Hui

            |

            June 5, 2023

          Overall rating:

          7.7

          Very good
          1,508 reviews
          Cleanliness
          7.5
          Facilities
          7.7
          Location
          8.6
          Read all reviews >
          What travelers say they love:
          Overall are well to stay, thanks.
          Ling from Malaysia
          Business traveler
          More about Orchardz Hotel Gajah Mada

          More about Orchardz Hotel Gajah Mada

          Experience Comfort and Convenience at Orchardz Hotel Gajah Mada in Pontianak

          Orchardz Hotel Gajah Mada in Pontianak offers a range of facilities to ensure guests have a comfortable and convenient stay. The hotel features 24-hour room service, a coffee shop, laundry service, and a restaurant that serves delicious local and international cuisine. Safety deposit boxes are available for guests to store their valuables, and airport transfer and concierge services are provided for added convenience. The rooms are equipped with air conditioning, a hair dryer, a mini bar, and satellite/cable TV. Guests can also enjoy a relaxing massage or workout at the fitness center, which is open 24 hours. Wi-Fi is available in public areas and all rooms, and there is a car park onsite, which is free of charge. The hotel also offers dry cleaning, car hire, luggage storage, daily housekeeping, taxi service, and a designated smoking area. For those who prefer to drive, car park charges are applied. With so many facilities available, Orchardz Hotel Gajah Mada is the perfect choice for travelers seeking comfort and convenience in Pontianak.

          Experience Comfort and Luxury with Orchardz Hotel Gajah Mada's Room Offerings

          Orchardz Hotel Gajah Mada in Pontianak, Indonesia offers a range of room types to cater to the needs of every traveler. The Comfort Room provides a cozy and intimate space with 20 square meters of floor area. The Deluxe Room is perfect for those traveling in pairs, with a choice of 2 Single Beds or 1 Double Bed and 25 square meters of space. The Executive Room offers a touch of luxury with 30 square meters of space and a plush Queen Bed. The Superior Room, on the other hand, provides ample space for 2 with 28 square meters and 2 Single Beds. Whatever your preference, Orchardz Hotel Gajah Mada has a room that will make your stay comfortable and memorable.

          Discover Pontianak's Rich Culture and History

          Located in the heart of Pontianak, Orchardz Hotel Gajah Mada is surrounded by several landmarks and attractions that showcase the city's rich culture and history. Guests can visit the Museum Negeri Pontianak to learn about the local culture and traditions, or take a trip to the Equator Monument to stand on the equator line. The Masjid Raya Mujahidin and Saint Joseph Cathedral are also nearby, offering a glimpse into the city's religious diversity. For those who love shopping, Ayani Mega Mall is just a short drive away, while Kapuas Square offers a lively atmosphere with plenty of street food vendors. Other notable attractions include the Masjid Jami At, Keraton Kadriah, Betang House, and Digulis Monument.

          Excellent Location, Friendly Staff, and Clean Rooms

          Orchardz Hotel Gajah Mada in Pontianak, Indonesia is a top-rated hotel that boasts excellent location, friendly staff, and clean rooms. Guests have raved about the hotel's helpful staff who are always ready to assist with customer requests. The hotel is great for groups and is conveniently located close to town, making it a perfect base for exploring the city. Guests have also praised the hotel's great value for money, clean rooms, and friendly front desk staff. The breakfast is also highly recommended and guests have expressed their love for staying at Orchardz Hotel Gajah Mada. Overall, guests have had a good stay and highly recommend this hotel to anyone visiting Pontianak.

          Discover the Best of Pontianak at Orchardz Hotel Gajah Mada

          Orchardz Hotel Gajah Mada in Pontianak, Indonesia has received numerous positive reviews from its guests. With an overall rating of 7.7, guests have praised the hotel for its excellent value and facilities. The hotel's prime location has also received high marks, with a rating of 8.6. Guests have noted the hotel's cleanliness and the performance of its staff, with a rating of 7.5 and 7.6, respectively. While the food and dining and comfort ratings may not be as high, guests have still enjoyed their stay at Orchardz Hotel Gajah Mada and recommend it to others. Experience the best of Pontianak at Orchardz Hotel Gajah Mada and see for yourself why it has garnered such positive reviews from its guests.

          Show less

          Amenities and facilities

          Very good
          Facilities

          7.7

          Most talked about facilities

          Breakfast

          41 mentions

          Housekeeping

          41 mentions

          Food & Dining

          23 mentions

          Internet

          9 mentions

          Languages spoken
          • English
          • Indonesian
          Accessibility
          • Wheelchair accessible
          Internet access
          • Free Wi-Fi in all rooms!
          • Internet
          • Wi-Fi in public areas
          Things to do, ways to relax
          • Fitness center
          • Massage
          Cleanliness and safety
          • Daily disinfection in all rooms
          • Daily disinfection in common areas
          • Face coverings on staff
          • Free face masks
          • Hand sanitizer
          • Individually-wrapped food options
          • Physical distancing of at least 1 meter
          • Protective screens in common areas
          • Rooms sanitized between stays
          • Temperature check for guests and staff
          Dining, drinking, and snacking
          • Coffee shop
          • Restaurants
          • Room service [24-hour]
          Services and conveniences
          • Concierge
          • Daily housekeeping
          • Doorman
          • Dry cleaning
          • Elevator
          • Ironing service
          • Laundry service
          • Luggage storage
          • Meeting/banquet facilities
          • Safety deposit boxes
          • Smoke-free property
          • Smoking area
          Access
          • CCTV in common areas
          • Front desk [24-hour]
          • Pets allowed
          Getting around
          • Airport transfer
          • Car park [charges apply]
          • Car park [free of charge]
          • Car park [on-site]
          • Rental car
          • Taxi service
          Available in all rooms
          • Air conditioning
          • Desk
          • Free bottled water
          • Shower
          • Telephone

          Location

          Jl. Gajah Mada No.89, Pontianak City Center, Pontianak, Indonesia, 28282
          Excellent
          Location

          8.6

          Airports
          • Supadio Airport (PNK) - Indonesia
            13.9 km
          • Kuching International Airport (KCH) - Malaysia
            202.8 km
          Hospital or clinic
          • Apotek Makmur 2
            190 m
          Shopping
          • Ayani Mega Mall
            1.5 km
          Convenience store
          • Indomaret
            70 m
          Cash withdrawal
          • ATM
            240 m

          What's nearby

          Popular landmarks
          • Betang House
            720 m
          • Museum Negeri Pontianak
            1.2 km
          • Saint Joseph Cathedral
            1.2 km
          • Keraton Kadriah
            1.3 km
          • Ayani Mega Mall
            1.5 km
          • Kapuas Square
            1.8 km
          • Digulis Monument
            2.0 km
          • Masjid Jami At
            2.2 km
          • Equator Monument
            4.9 km
          • Masjid Raya Mujahidin
            6.5 km
          Nearby landmarks
          • Apotek Makmur 2
            190 m
          • Gajah kembar Toko
            350 m
          • Apotik Kencana
            370 m
          • Mo Star
            470 m
          • Apotik Bintang
            550 m
          • Costummers'Car Park
            610 m
          • Betang House
            720 m
          • RS Kharitas Bhakti
            840 m
          • Oevang Oeray
            1.0 km
          • Promedika Hospital
            1.0 km
          Distances shown are straight-line distances on the map. Actual travel distances may vary.

          Property policies

          Children and extra beds

          Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

          All children are welcome.

          Infant 0-1 year(s)
          Stay for free if using existing bedding.
          Baby cot/crib may be requested directly from the property.
          Children 2-6 year(s)
          Stay for free if using existing bedding.
          If you need an extra bed, it will incur an additional charge.
          Guests 7 years and older are considered as adults
          Must use an extra bed which will incur an additional charge.
          Others
          • When booking more than 5 rooms, different policies and additional supplements may apply.

          Some helpful facts

          Check-in/Check-out
          • Check-in from14:00
          • Check-out until13:00
          Getting around
          • Airport transfer fee100000 IDR
          • Distance from city center1. Km
          • Travel time to airport (minutes)30
          Extras
          • Breakfast charge (unless included in room price)65000 IDR
          The property
          • Non-smoking rooms/floorsYes
          • Number of bars/lounges1
          • Number of floors10
          • Number of restaurants1
          • Number of rooms 231
          • Room voltage220
          • Year property opened2008

          Reviews of Orchardz Hotel Gajah Mada from real guests

          Provided by verified guests of Agoda
          7.7
          Cleanliness7.5
          Facilities7.7
          Location8.6
          Room comfort and quality6.8
          Service7.6
          Value for money7.8
          High score for Pontianak
          Rating
          9+ Exceptional (129)
          8-9 Excellent (106)
          7-8 Very Good (286)
          6-7 Good (154)
          <6 Below Expectation (207)
          Time of the year
          Mar - May (257)
          Jun - Aug (201)
          Sep - Nov (224)
          Dec - Feb (200)

          Show reviews that mention 

          Showing 882 verified guest comments
          12345
          10.0
          Exceptional
          Albert from Indonesia
          Solo traveler
          Superior
          Stayed 4 nights in October 2022

          One of The Best Hotel For Stay in the Heart of Pontianak City.”

          Awesome Hotel 👍👍👍👍

          Reviewed October 10, 2022

          See room deals

          10.0
          Exceptional
          Ling from Malaysia
          Business traveler
          Superior
          Stayed 1 night in August 2022

          Exceptional”

          Overall are well to stay, thanks.

          Reviewed September 02, 2022

          See room deals

          Dear Ling, Thank so much for your excellent review . We hope you will stay again at our hotel. Warm Regards, Niar - GM

          Responded September 09, 2022
          Orchardz Hotel Gajah Mada
          10.0
          Exceptional
          Muhammad from Brunei Darussalam
          Solo traveler
          Superior
          Stayed 5 nights in February 2020

          good stay”

          location is excellent to roam around

          Reviewed March 02, 2020

          See room deals

          9.2
          Exceptional
          eva from Indonesia
          Couple
          Comfort Room
          Stayed 1 night in September 2022

          Near food area”

          Big room, near food street especially in the morning, just walk. Strategic area.

          Reviewed September 26, 2022

          See room deals

          9.6
          Exceptional
          STEPHEN from Indonesia
          Couple
          Superior
          Stayed 2 nights in June 2022

          Value for money.”

          A decent place to stay.

          Reviewed June 28, 2022

          See room deals

          Dear Stephen , Greetings from Orchardz Gajahmada Pontianak, Thank you so much for your review . we hope your & family stay again at our Hotel. Sincerely yours, Niar Husain - GM Orchardz Gajahmada

          Responded August 14, 2022
          Orchardz Hotel Gajah Mada
          9.2
          Exceptional
          eva from Indonesia
          Group
          Superior
          Stayed 1 night in September 2022

          Big room but ac is bad”

          For all the room is very big but quite old smell and my room have bad AC

          Reviewed September 26, 2022

          See room deals

          9.2
          Exceptional
          Robyatma from Indonesia
          Solo traveler
          Superior
          Stayed 1 night in October 2022

          Location ”

          Near at Market

          Reviewed October 23, 2022

          See room deals

          Dear Mr. Roby, thank you for your review, with pleasure, we look forward to welcoming you back at the Hotel Orchardz Gajah Mada Kinds regard Abdullah Edo

          Responded November 03, 2022
          Orchardz Hotel Gajah Mada
          8.0
          Excellent
          jansen from Indonesia
          Business traveler
          Executive
          Stayed 5 nights in November 2022

          room so noisy”

          the airconditioner make to much noise, already complain but the staff said all the room are the same. fix it please. room very clean. staff are good.

          Reviewed November 25, 2022

          See room deals

          8.4
          Excellent
          tan from Indonesia
          Solo traveler
          Superior
          Stayed 3 nights in June 2022

          So so”

          Breakfast need more and more inovation, room rate to high

          Reviewed September 02, 2022

          See room deals

          Hello Tan, Thanks for your review, Your review very meaningful for us , to improved our product and facilities . We are Glad to see you again , Warm Regards, Daniar - GM

          Responded September 09, 2022
          Orchardz Hotel Gajah Mada
          8.0
          Excellent
          Avita from Indonesia
          Solo traveler
          Comfort Room
          Stayed 1 night in July 2020

          Very good location”

          I think the location of this hotel was very good. It is near with all food street and coffee. I enjoyed my saturday night at terrace coffee too. But, my room is standard room but the facilities of tea/coffee makers is so old the pitchers was so dirty i think it should change. And the breakfast has no variation and not that yummy.

          Reviewed July 12, 2020

          See room deals

          8.0
          Excellent
          Lim from Indonesia
          Family with young children
          Deluxe
          Stayed 1 night in February 2022

          great location hotel”

          surrounding with so many food street stall

          Reviewed February 11, 2022

          See room deals

          8.4
          Excellent
          Ling from Malaysia
          Business traveler
          Superior
          Stayed 1 night in June 2022

          Excellent”

          Overall satisfy to stay.

          Reviewed June 29, 2022

          See room deals

          Dear Ling, Greetings from Orchadz Hotel Gajahmada, Thanks for your Rating and High appreciated for your review. Best Regards, Niar Husain - GM Orchadz Hotel Gajahmada Pontianak

          Responded August 13, 2022
          Orchardz Hotel Gajah Mada
          7.6
          Very good
          Tuti from Singapore
          Solo traveler
          Superior
          Stayed 1 night in December 2019

          Very good”

          Encountered power blackouts a few times in a night and room was not provided with torch light. Room was a bit dark and shower head leaked badly. Interestingly, Staff at the reception was very friendly.

          Reviewed January 06, 2020

          See room deals

          Dear Mrs.Tuti, Warmest greetings from Orchardz Hotel Gajahmada Pontianak, West Kalimantan. Thank you for your review to our hotel. We keep making progress for our human resources development and hotel facilities as well.Once again, thank you for your review and we do look forward to have your next room reservation. Best regards, Anita

          Responded January 20, 2020
          Orchardz Hotel Gajah Mada
          6.8
          Good
          Erlin from Indonesia
          Group
          Superior
          Stayed 1 night in August 2022

          Could do better!”

          Check in staff was good and efficient. Housekeeping staff was also quick and attentive. However, bed sheets and pillow cases are all so worn out their white color has turned greyish. Towels on the other hand were nice and clean.

          Reviewed August 22, 2022

          See room deals

          Dear Erlin, Many thanks for your excellent review, we will improve for quality of our linen and will provide comfort for our beloved guests. We are happy to welcoming you again. Yours Sincerely, Niar Husain - GM

          Responded August 23, 2022
          Orchardz Hotel Gajah Mada
          6.0
          Hendy from Indonesia
          Family with young children
          Comfort Room
          Stayed 1 night in February 2023

          Bad service from staff”

          Bad service, staff say that not include breakfast, also ask more money that value with new room when i ask for upgrade room

          Reviewed February 06, 2023

          See room deals

          5.6
          Hendy from Indonesia
          Family with young children
          Deluxe
          Stayed 2 nights in February 2023

          Bad Staff service”

          ask for more money for upgrade room, the charge is same like order new room.

          Reviewed February 06, 2023

          See room deals

          5.6
          VERLING from Indonesia
          Family with teens
          Comfort Room
          Stayed 3 nights in May 2022

          Above average”

          mayb because holiday peak season.request for non smoking but i got smoking room, even they said the room was treat, but still smell smoke. old bed cover, dirty,dust on the table.no hairdryer(have to request)phone error,other lamp off, and my room was the very bad. in front of lift. everyone can see the room if the door open. hope the management can improve the quality control. tq

          Reviewed May 11, 2022

          See room deals

          6.0
          Gregorius from South Africa
          Solo traveler
          Comfort Room
          Stayed 1 night in December 2022

          awful!”

          bad service from front liner

          Reviewed January 06, 2023

          See room deals

          6.0
          Lily from Malaysia
          Family with teens
          Superior
          Stayed 2 nights in January 2020

          Above average”

          The hotel very dirty and smelly

          Reviewed February 01, 2020

          See room deals

          Kepada Yth Ibu Lily, Salam hangat dari Orchardz Hotel Gajahmada Pontianak, Kalimantan Barat. Terima kasih atas ulasan dan koreksi yang telah Ibu berikan kepada kami. Kami mohon maaf atas ketidaknyamanan selama Ibu tinggal bersama kami, Kami telah menindak lanjutinya dengan bagian yang terkait dan akan terusmeningkatkan kualitas pelayanan staff kami demi kepuasan para tamu kami. Kami ucapkan terimakasih atas ulasan yang telah Ibu sampaikan sehingga kami akan menjadi lebih baik dimasa yang akan datang. Kami tunggu kedatangan Ibu kembali di hotel kami. Hormat saya, Anita

          Responded February 17, 2020
          Orchardz Hotel Gajah Mada
          5.6
          Aji from Indonesia
          Business traveler
          Executive
          Stayed 1 night in February 2020

          there's no spa facilty ”

          please update hotel facility

          Reviewed February 24, 2020

          See room deals

          12345
          This is a popular property. Don't miss out!

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