Very good 7.3
Based on 514 reviews

Recent customer comments

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Very good



based on 514 reviews
  • Cleanliness 7.3
  • Facilities 6.9
  • Location 7.4
  • Room Comfort/Standard 7.2
  • Service 7.3
  • Value for money 7.6
  • Food/Dining 6.9
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ROSLEE from Malaysia
Business traveler
Deluxe Double
Stayed 1 night in March 2016
Value for money
They had a major renovation during my stay and a bit inconvenient. But overall it was a good stay.
Reviewed April 18, 2016

Amran from Malaysia
Business traveler
Deluxe Double
Stayed 2 nights in July 2015
Good for short stay
Room not so great but acceptable. Good for short stay.
Reviewed April 13, 2016

Novieta from Indonesia
Family with young children
Superior Double
Stayed 1 night in March 2016
Overall good
I hope i'll have a time to back there
Reviewed April 01, 2016

Iswarayuda from Indonesia
Couple
Superior Double
Stayed 1 night in December 2015
Old hotel..
nice location.. value for money.. friendly staff..
Reviewed March 21, 2016

KIATKEN from Malaysia
Family with teens
Superior Double
Stayed 3 nights in March 2016
ALL THE HYPE BUT TERRIBLY DISAPPOINTED
1) WIFI ON 8TH FLOOR DID NOT WORK THROUGHOUT MY 4 DAYS' STAY! 2) Renovation works started on 6th floor as early as 730am and made such a racket we couldn't sleep anymore! 3) Only one room key card! Everytime anyone of us need to go down to the lobby or outside, we wont have to key card to operate the elevators and have to call the bellboy or security to swipe their card to activate the lifts! 4) Annoying coffee house staff who keep bugging us to pay for our breakfast when we forgot to bring our credit cards. Cant even charge it to the room. When we brought down the credit card, they dont want to accept saying the minimum is Rp100k so we had to go back up to the room to get cash! 5) Bellboys trying to make extra money to sell us massages or private van transport services and show us their unhappy faces when we choosed to call Uber instead. 6) Useless technician cant get the wifi and internet connection on our floor fixed after so many complaints from so many guests. In the end, we went 4 days without internet connection! And they still had the gall to charge us the full room fees?!
Reviewed March 11, 2016

Erik from Indonesia
Business traveler
Superior Double
Stayed 1 night in March 2016
ok
ok
ok
Reviewed March 06, 2016

Erik from Indonesia
Couple
Superior Double
Stayed 1 night in February 2016
ok
ok
ok
Reviewed March 06, 2016

Tony from Malaysia
Business traveler
Deluxe Twin
Stayed 4 nights in November 2015
Good staff
Staff, price, location
The staff is very friendly. We stay for the business trip. The hotel is not far from the convention center. Will stay again next time.
Reviewed February 12, 2016

Muhammad from Malaysia
Solo traveler
Superior Double
Stayed 1 night in January 2016
friendly
good food (for a 3 star hotel) clean, and quiet
nice and enjoyble,
Reviewed February 03, 2016

Catherine from Philippines
Couple
Superior Twin
Stayed 2 nights in March 2015
Location
Beds, room size, location
Every year we always go to jakarta and always come back in this hotel for Great location, beds are great, bfast is good!
Reviewed January 26, 2016


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