Orchid Garden Hotel
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"Thank you very much for your welcome greetings cards and spa..."

KhaitrisyaBrunei Darussalam
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7.2 Very good location
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7.2Location
  • Free Wi-Fi in all rooms

  • Hot tub

  • Sauna

  • Steamroom

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Standard Room
  • City view
  • 33 sq.m.
  • 1 double bed or 2 single be...
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Single Room
  • 33 sq.m.
  • 1 super king bed
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Deluxe Single Room
  • 1 single bed
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Deluxe Room
  • City view
  • 33 sq.m.
  • 1 double bed or 2 single be...
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Nearest essentials

  • Airports
    • 2.3 km
    • Brunei International Airport (BWN)
    • 21 km
    • Limbang Airport (LMN)
  • Bus and rail stations
    • 5 km
    • Bandar Seri Begawan Bus Station
    • 6 km
    • Bandtoo Sdn Bhd Rimba Depot Bus Station
  • Hospital or clinic
    • 4.6 km
    • Raja Isteri Pengiran Anak Saleha Hospital
  • Pharmacy
    • 900 m
    • Guardian
  • Convenience store
    • 3.5 km
    • People Mart
  • Cash withdrawal
    • 6 km
    • ATM

More about Orchid Garden Hotel

An overview

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What they offer

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Guest policies

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Some helpful facts

The property

Number of floors8
Number of restaurants2
Number of rooms 158

Verified traveler reviews

Agoda Reviews (343)
Booking.com Reviews (80)

5.2

Filter by traveler type:
Very good
  • Cleanliness 7.5
  • Facilities 6.8
  • Location 7.2
  • Room comfort and quality 7.5
  • Service 7.5
  • Value for money 7.2
Very good
  • Cleanliness 7.2
  • Facilities 6.5
  • Location 7.0
  • Room comfort and quality 7.5
  • Service 7.4
  • Value for money 6.9
Very good
  • Cleanliness 7.8
  • Facilities 7.1
  • Location 7.4
  • Room comfort and quality 7.5
  • Service 7.5
  • Value for money 7.2
Very good
  • Cleanliness 7.8
  • Facilities 8.1
  • Location 7.6
  • Room comfort and quality 7.5
  • Service 8.0
  • Value for money 7.7
Very good
  • Cleanliness 7.2
  • Facilities 6.6
  • Location 7.0
  • Room comfort and quality 7.1
  • Service 7.4
  • Value for money 7.4
Very good
  • Cleanliness 7.4
  • Facilities 6.0
  • Location 7.9
  • Room comfort and quality 7.9
  • Service 7.1
  • Value for money 7.3
Very good
  • Cleanliness 7.4
  • Facilities 6.7
  • Location 6.9
  • Room comfort and quality 7.6
  • Service 7.3
  • Value for money 7.2
Provided by verified guests of Agoda
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Room type
  • Standard Room
  • Deluxe Room
  • Deluxe Single Room

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Showing 315 verified reviews
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6.4
Janet from Australia
Solo traveler
Standard Room
Stayed 5 nights in May 2017
FEMALES CANT USE JACUZZI OR STEAM ROOMS”
I was very disappointed when I went down to use the Jacuzzi and sauna and informed I cannot use it as is only for male use. There was no mention of this on the agoda website. I chose this property particularly for the pool, Jacuzzi and steam room. I was permitted to use the swimming pool. I asked for compensation and all I was offered was a taxi ride to town (around $15) I could catch the bus to town for $1. They were not willing to offer any free meals. I asked for my money back to go to another resort but this was also refused. The front reception staff were friendly but did not offer to take my suitcases up to the room for me ( 4 stories up) , the property was clean, The breakfast in the mornings left a lot to be desired as well, ran out of many items and very slow service. The massage was fabulous I can highly recommend Gigi. They did bring my suitcases down upon me leaving. Overall disappointing.
Reviewed June 05, 2017
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9.6
Michael from United States
Couple
Standard Room
Stayed 4 nights in May 2017
Elegant, comfortable and very close to the airport”
Very nice elegant hotel - but it needs lots of maintenance, new carpet, etc. The one big drawback for me was the extremely limited number of TV Channels - less than 12 different ones - and no news channels. Wonderful free shuttle to and from the nearby airport - great breakfast and superb Chinese restaurant on the first floor.
Reviewed May 29, 2017
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9.2
Mary from Australia
Solo traveler
Standard Room
Stayed 1 night in May 2017
Exceptional”
Friendly staff
Reviewed May 27, 2017
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9.2
PETER from Australia
Couple
Standard Room
Stayed 2 nights in March 2017
Exceptional”
Spacious clean rooms. Comfortable bed.
Reviewed April 01, 2017
Thank you for your review, we highly appreciate it!
Responded April 03, 2017
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9.2
wan from Malaysia
Couple
Standard Room
Stayed 2 nights in March 2017
Exceptional”
A bit far from town. Staff are friendly and helpful food is nice
Reviewed March 27, 2017
We're glad that you enjoyed the food here and thank you for taking your time to provide a review. We very much appreciate it!
Responded March 31, 2017
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7.6
Radzuan from Malaysia
Family with young children
Deluxe Room
Stayed 4 nights in March 2017
nice hotel but far from many other places.”
Staying here is good. Staff very friendly and helpful. But it is far from Malls and shopping area. They should change the van sevice from Times Square to somewhere else like the Mall.
Reviewed March 24, 2017
Thank you for the review, we will definitely revisit our shuttle services to offer better services for our customers in the future. We hope to see you again soon!
Responded March 31, 2017
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8.0
MOHAMMAD from Malaysia
Business traveler
Standard Room
Stayed 11 nights in February 2017
Recommended”
Everything was good; the room, staff, cleanliness, services, etc. Just improve on the food variety especially on breakfast.
Reviewed March 21, 2017
The team here at Orchid Garden Hotel are very happy to hear such good feedback. Thank you for your suggestion, we will definitely look into it to provide more variety in the food we offer. we hope to see you again soon!
Responded March 31, 2017
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7.6
Heliana from Indonesia
Business traveler
Standard Room
Stayed 1 night in September 2016
Very good”
Nice hotel for business traveller.
Reviewed March 21, 2017
We're glad to hear such good feedback from you. We hope to see you again soon!
Responded March 31, 2017
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8.0
Nurasiah from Brunei Darussalam
Solo traveler
Standard Room
Stayed 5 nights in March 2017
Review”
Lovely stay at this hotel. For the price offered in agoda, it was actually quite cheap. I booked the room with breakfast. Breakfast was awesome. Great spread of foods offered. Staff service was also good and friendly. It is relatively a good walking distance to the nearest shopping malls probably within 5-10mins walk (better to walk at nightime to spare from the scorching sunlight). Nevertheless, i hope the rooms would get upgraded because designs are a bit outdated. Other than that, it was a lovely stay. And I received a call back after check out because I left some items behind. That was really appreciated. Thank you. I would not mind booking this hotel again next time. Sincrely.
Reviewed March 19, 2017
Thank you very much for your detailed review. We are very happy to hear that you had a lovely stay here in Orchid Garden Hotel. Our team will definitely look into your suggestions as we hope to see you again very soon!
Responded March 31, 2017
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10.0
Marsharie from Philippines
Group
Standard Room
Stayed 4 nights in March 2017
Clean room, friendly staff :)”
Our stay for our vacation and so delightful to stay in this hotel. Very comfort, clean, and close to shopping mall. :)
Reviewed March 18, 2017
Thank you for leaving a review and we are glad to hear that you enjoyed your time here!
Responded March 31, 2017
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