Above average 5.5
Based on 15 reviews

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Not included in room price:
Service charge 10%, Hotel tax 10%
September 29, 2016 - October 1, 2016 | 2 nights
The space What's included Capacity Price per night Rooms
Standard
  • 30 sq.m.
  • 2 Single Bed and 1 Queen Bed
  • Breakfast included
  • Cancellation policy
Add extra bed (+USD 8.48)
+
    • USD
    • 12.49
Best seller – limited supply!

Limited rooms available!

About this property

Description

Offering quality accommodations in the business, shopping, restaurants district of Surabaya, Orchid Guest House is a popular pick for both business and leisure travelers. Set 5 km from the excitement of the city, this 1-star hotel commands an excellent location and provides access to the city's biggest attractions. With the city's main attractions such as Pasar Atom, Jembatan Merah, Kong Co Kong Tik Cun Ong Temple within close reach, visitors to the hotel will just love its location.

At Orchid Guest House, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. To name a few of the hotel's facilities, there are free Wi-Fi in all rooms, Wi-Fi in public areas, car park, room service, laundry service.

Guests can choose from 24 rooms, all of which exude an atmosphere of total peace and harmony. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Superb facilities and an excellent location make the Orchid Guest House the perfect base from which to enjoy your stay in Surabaya.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park

Dining, drinking, and snacking

  • Room service

Services and conveniences

  • Concierge
  • Laundry service
  • Shop(s)
  • Smoking area

Access

  • Pets allowed
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-8 year(s) Stay for free if using existing bedding.
  • Guests over 8 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 8:00 AM
Check-Out Until: 1:00 PM
Distance from City Center: 5 km
Number of Floors: 3
Number of Rooms : 24
Room Voltage: 220
Time to Airport (Minutes): 40
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Recent customer comments

Filter by traveler type
Above average



based on 15 reviews
  • Cleanliness 5.5
  • Location 5.5
  • Room comfort and quality 5.5
  • Service 5.9
  • Value for money 6.9
  • Food and dining 3.6
Sort by

Sabine from France
Groups
Standard
Stayed one night in May 2014
. Smoky. Unfriendly. No shower. Durian.
Nothing. Horrible.We did not enjoy it. The staff was horribly rude and even it it is cheap it is not a good reason. Plus no showers you have to use the toilet cleaning butt.....
Reviewed May 16, 2014

lenny from Indonesia
Solo travelers
Standard
Stayed one night in July 2013
Not bad
Near shopping center
Room is good, kind of staff, but poor for bathroom. Water not out very well
Reviewed July 12, 2013

Liliya from Ukraine
Couples
Standard
Stayed one night in May 2013
goor value for the price
fast internet, internet in rooms, clean
Reviewed May 06, 2013

Luke from United Kingdom
Groups
Standard
Stayed one night in August 2012
Avoid at all costs... !!!
nothing.
What a horrid hotel. Cheap and dirty. The pictures are misleading. Place has so many mosquitoes, the beds were dirty and the shower was truly disgusting... ( I know we weren't paying a lot ) but I've paid less and got much more for my money else where in Asia. The so called ensuite was a room attached with a door that didn't close, a toilet with no flush ( just a bucket at the side of the toilet ) and the 'shower' was the bum spray cleaner you get in most hotels or public toilets... Honestly I kid you not the shower was the bum spray. I even asked reception and he said 'yes same' I also asked where our hot water was.... He rudely replied no hot water same in every room. If I could upload a photo I would it's horrible. Only stay here if you're desperate! Dont listen to the taxi drivers or reception for that matter when they tell you that your train leaves from the station right nxt to the hotel if your going to ( Bali ) its back to the main station about 20 minutes from the hotel. we almost missed our train !!
Reviewed August 18, 2012

Mohd from Malaysia
Families with older children
Standard
Stayed 3 nights in May 2012
great location but average rooms
budget hotel with free breakfast + free wifi
i stayed there for 3 nights... overall, the hotel is good and nice... kinda old but the price is so reasonable... be careful with the water's quality... it is not so clean and may brings your own water filter... besides, mosquitoes are everywhere... should you bring 'mosquito lotion' along... basically, the room is average... not so good and not so bad... budget hotel for everyone... the breakfast is provided and they will serve your directly to your room... but, please make sure, you don't tag 'don't disturb' in front of your room since they won't dare to knock your door and serve breakfast to you... i love to stay here since i enjoy free wifi which is the server is quite fast... during bored time, i will online to the net... so far, i satisfied with their service... maybe the staffs should learn to speak english from now on...
Reviewed May 12, 2012

Eduardo from Spain
Solo travelers
Standard
Stayed one night in February 2012
Habitacion pekeña pero impecable
Muy limpio.ubicacion excelente al lado del metro
Habtacion individual pekeña pero suficiente..wifi n la habitacionagua caliente..recomendable
Reviewed February 13, 2012

Remi from France
Couples
Standard
Stayed one night in August 2013
correct mais sans plus
prix,accueil,bruit
correct mais sans plus car chambre defraichie et emplacement bof
Reviewed August 14, 2013

normand from Canada
Solo travelers
Standard
Stayed 2 nights in February 2012
aucune décoration, personnel charmant
chambre propre avec eau chaude
le service wi fi était fonctionnel mais très lent. Les déjeuners étaient médiocre sois une tasse de thé avec 2 biscuits secs. Seulement 2 personnes à l'hôtel parle anglais. Le quartier est un environnement pauvre où la principale activité économique est recyclage du verre, des contenant de plastiques et des pneus. Les habitant sont aimables et curieux, ce n'est pas un coin de touriste, je dirais que c'est un endroit pour faire des affaires. La gare de train est proche et il y a aussi le Atom plaza un super marché qui détonne dans cette environnement.
Reviewed March 26, 2012

Ramona from Germany
Couples
Standard
Stayed one night in May 2012
Zweckmaessige billig Unterkunft ok für eine nacht
Billig und sauber
Das Personal war nicht sehr freundlich und aussagewillig! Keine duschegenerell vorhanden Lage nicht sehr ansprechend, aber surabaya an sich ist nicht so die schönste stadt
Reviewed May 27, 2012

Ronald from Netherlands
Families with young children
Standard
Stayed one night in August 2015
Matig
Goedkoop, behulpzaam, dicht bij chinatown
Op de site staat inclusief ontbijt, dit is niet het geval
Reviewed August 16, 2015

Taxes and service fees are generally recovery charges which Agoda pays to the vendor or which are collected by the vendor. For more details, please see the Agoda Terms of Use. Tax and service fees may also contain fees that Agoda retains as compensation for processing the reservation.

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