Orchid Resort
Newly renovated

Orchid Resort

Saracen Bay, Saracen Bay, Koh Rong Sanloem, Cambodia
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Standard Air Conditioning Bungalow - Bed Orchid Resort
Standard Air Conditioning Bungalow - Bed
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    Beach Orchid Resort
    Balcony/terrace Orchid Resort
    Restaurant Orchid Resort
    Standard Bungalow with Fan - Bed Orchid Resort
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    Beach Orchid Resort

    Guest reviews

    6.6
    Good
    /10
    (209 reviews)See what guests said
    7.2
    Very good

    "Good location near the port and friendly staff."

    Kong

    -

    January 2, 2018

    Property highlights

    • Private beach

    • Free Wi-Fi in all rooms!

    • Daily housekeeping

    • Balcony/terrace

    Excellent
    Location
    8.4
    See map
    Excellent location
    Value for money6.4
    Distance to city center18.3 km
    Location rating8.4
    Select your room
    Triple Air Conditioning
    Triple Air Conditioning
    ...
    • Room size: 28 m²/301 ft²
    • Sea view
    • 3 single beds
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    Deluxe Bungalow with Garden View
    Deluxe Bungalow with Garden View
    ...
    • Room size: 35 m²/377 ft²
    • Balcony/terrace
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    Deluxe Bungalow with Sea View
    Deluxe Bungalow with Sea View
    ...
    • Room size: 35 m²/377 ft²
    • Balcony/terrace
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    Deluxe Air Conditioning Bungalow
    Deluxe Air Conditioning Bungalow
    ...
    • Room size: 28 m²/301 ft²
    • Sea view
    • 1 queen bed
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    Family Deluxe Air Conditioning
    Family Deluxe Air Conditioning
    ...
    • Room size: 28 m²/301 ft²
    • Sea view
    • 2 queen beds
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    Standard Air Conditioning Bungalow
    Standard Air Conditioning Bungalow
    ...
    • Room size: 20 m²/215 ft²
    • Beach view
    • 1 queen bed
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    Standard Bungalow with Fan
    Standard Bungalow with Fan
    ...
    • Room size: 25 m²/269 ft²
    • Beach view
    • 1 queen bed
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    Standard Room with Fan
    Standard Room with Fan
    ...
    • Room size: 20 m²/215 ft²
    • Sea view
    • 1 queen bed
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    Family Bungalow
    Family Bungalow
    ...
    • Room size: 50 m²/538 ft²
    • Sea view
    • 2 king beds
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    Double Room with Sea View
    Double Room with Sea View
    ...
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      More about Orchid Resort

      More about Orchid Resort

      7.2
      Very good

      "It''s a very beautiful beach, I love it"

      Kim

      |

      March 10, 2016

      An overview

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      What they offer

      7.6
      Very good

      "Good for people who want to go, just stay and enjoy the beac..."

      hai Y.

      |

      January 21, 2018

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      Property's guest policies

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      Some helpful facts

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      Real reviews from real guests

      Agoda Reviews (209)Booking.com Reviews (268)
      Cleanliness6.3
      Facilities5.8
      Location8.4
      Room comfort and quality6.3
      Service6.2
      Value for money6.4
      Provided by verified guests of Agoda
      All languages
      All guests (209)
      All room types

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      Showing 132 verified guest comments
      12345
      4.8
      JIE from China
      Couple
      Standard Air Conditioning Bungalow
      Stayed 1 night in February 2019
      Disappointed service”
      the room with AC is OK, has warm shower. The big problem is far away from another pier, and no pick up service for client's luggages. IT is very hard indeed to carry luggages walking on the beach in strong sunlight. HORRIBLE! By the way, the staff'sattitude seems not very nice!
      Reviewed February 08, 2019
      10.0
      Exceptional
      Natalie from New Zealand
      Couple
      Standard Air Conditioning Bungalow
      Stayed 1 night in October 2018
      Excellent! ”
      We moved to this resort after staying at another hotel on the island which wasn’t a good experience, this hotel “wowed” us as soon as we arrived! It was fantastic! The manager there (Joel I think his name was) was absolutely fantastic! My partner broke his toe and we were offered ice and anything to help with the situation it was incredible. The bungalows right on the beach with a skip and a jump straight into the sea was so worth every cent & the aircon worked a treat. I have to also praise the wifi, being able to use in our rooms as there was so many hotels on this island not offering wifi at all so really appreciated this service; It came in very handy with a broken toe!! We extended from 2 nights to 4 nights after we enjoyed it so much here, the hospitality was awesome - can’t recommend enough!! Cheers for having us :)
      Reviewed November 10, 2018
      6.4
      Good
      Elaine from New Zealand
      Couple
      Family Deluxe Air Conditioning
      Stayed 3 nights in December 2018
      Good”
      The bungalows are clean but basic with good aircon. They have beach views but are located near the back against the forested area. There are glamping tents in front of the beach bungalows so obstruct the direct view. The staff seemed nice but didnt clean the rooms during our 3 night stay. The location is pretty good, quite central along the beach and close to the walkway to Lazy Beach.
      Reviewed January 29, 2019
      10.0
      Exceptional
      Phan from Vietnam
      Family with young children
      Stayed 1 night in January 2019
      Good location and service”
      Location and beach
      Reviewed January 23, 2019
      2.0
      Hannah from United States
      Couple
      Standard Air Conditioning Bungalow
      Stayed 2 nights in October 2018
      Misleading; do NOT stay here.”
      We saw the post on agoda and thought it looked like a great resort, at a great low season discount— DONT BE FOOLED. Upon arrival at the fast ferry pier, we see that all other resorts and hotels had boats waiting to pick up their guests to take them to their resort. Not Orchid. You have to walk all the way with your bags to the next pier (about a 20-30 minute walk). Upon checking in, we were brought to our first room (standard double with AC and private bath) to find a strong smell of sewage, dirty walls, and a broken AC. We asked to move to another room; which had a broken toilet seat, molding floor by the bathroom door, MOLDY PILLOWS, bugs on the walls, dirty bathroom and windows. Owner lives off site and has an interim manager who was receptive to our concerns, but the rest of the staff barely acknowledged you when you went to the reception. We asked for a refund and booked a room at another hotel down the beach for the same price, which was clean, free bfast & offered so much more
      Reviewed October 26, 2018
      6.0
      Skylar from United States
      Group
      Triple Air Conditioning
      Stayed 2 nights in November 2018
      Work in progress”
      While the location is fantastic, the cleanliness left a lot to be desired and so did the amenities. The power cut frequently and the water did as well. The food was decent enough but the kitchen was down for a good amount of the time too. While the staff was friendly, the wait for food was long. I’m sure in a year or so this place will be much better, you can tell they’re working hard to improve the property and it has fantastic potential.
      Reviewed November 28, 2018
      2.8
      Caroline from Cambodia
      Couple
      Standard Room with Fan
      Stayed 5 nights in April 2018
      Acceptable”
      In a nut shell, We had bugs in the bed, could not sleep, had to request to change room at midnight as my husband had over 30 puffy bites on his body (not from mosquitos) Staff were dishonest and we had to really insist to get action from them on top of paying a extra fee for a better room for which should of been free of charge acconding to the situation. We are avid world travelers and this was by far the worse accomodation experience.
      Reviewed April 29, 2018
      8.8
      Excellent
      Anh from Vietnam
      Group
      Stayed 1 night in April 2018
      Good choice & total comfortable”
      Hotel has kayark boat - easy to use & funny. bungalow is nice & clean. Staff is nice & friendly. Only 1 point not good is waiting for cooking rather long time, average 20 minitues to have food. ah, no activity to enjoy in the night.
      Reviewed April 23, 2018
      4.0
      Garry from Canada
      Couple
      Standard Room with Fan
      Stayed 2 nights in March 2018
      Right in front of the pier?”
      This was my first time to koh rong salmon so didn't really know where to stay. Also didn't have a whole lot of dollars with me so I thought I could pay by cc. I had read most big resorts take them , I was wrong had to pay by cash ...contacted agoda to cancel my second night and I was out of there. First of all I wanted something a bit more private, boats come and go all day long so you don't get the privacy you want, also the door lock was a pad lock which went through two screw in bolts ...totally useless what bothered me most was that the walls were so thin I could here everything that my neighbour was doing including going to the washroom. For the price you pay this place was a rip and a half wouldn't recommend it.
      Reviewed April 04, 2018
      3.2
      Alexandra from Taiwan
      Couple
      Standard Room with Fan
      Stayed 7 nights in February 2018
      Agoda this hotel ruins your reputation ”
      Totally not worth it this place. I feel like a got cheated on my money! -The WiFi does NOT work. -The staff is very slow and don’t care about their costumer at all! -Breakfast is Not always available. We had to go eat outside 2 times just because they didn’t had breakfast. and if you order something it takes minimum of 45minutes till something comes. - Everyday are tour groups in the restaurant which occupy the whole place between 9am and 3pm and scream around the whole property. It is not possible for hotel guest to stay in such surrounding. And the staff don’t do anything about, also just don’t care. - The hotel don’t have a First Aid Kit! - I hit my feet on a nail coming out of the floor of the restaurant and the staff only smiled at me. (not save especially for children) This hotel should be taken out of Agoda.
      Reviewed February 21, 2018
      6.0
      Roland from Switzerland
      Solo traveler
      Standard Air Conditioning Bungalow
      Stayed 7 nights in February 2018
      Above average”
      - Did not get the Room according reservation at first - The Room received was next to the kitchen and recreation area of the staff, very noise and dirty surroundig. - Beakfast VERY basic, if available. Took 1/2 hour to just get a coffee. Nothing came as ordered. One day there were no eggs available. Next day the whole restaurant was booked by tour groups, impossible to sit down in peace. We then ordered some food to the room, when it arrived they just held the tray there and I took the plate, it was so hot I burned my hand. The hotel does not even have a first aid box. - Woke up 7.00 o'clock in the morning because they played very loud music with heavy bass. - Highlite, the aircon works very well. Nice view from beach bungalow. - Considering that it is Chinese New Year I give them some credit for beeing overrun by many tour groups. But even then they should take care of paying hotel guests first. - Overall very noise - Conclusion: Never again
      Reviewed February 20, 2018
      8.8
      Excellent
      Heng from Cambodia
      Solo traveler
      Standard Air Conditioning Bungalow
      Stayed 2 nights in August 2018
      Good”
      Everything is beyond my expectation. Everything's almost good for this room.
      Reviewed August 20, 2018
      10.0
      Exceptional
      Phi from Vietnam
      Group
      Standard Room with Fan
      Stayed 1 night in August 2018
      Peaceful resort”
      I have experienced just one day in Orchid with delicious food, good facilities and friendly staff. I will come back in the next summer
      Reviewed August 16, 2018
      7.6
      Very good
      Sokros from Cambodia
      Group
      Family Deluxe Air Conditioning
      Stayed 2 nights in November 2018
      Very good”
      Good in general.
      Reviewed November 12, 2018
      7.2
      Very good
      Thùy from Vietnam
      Couple
      Family Deluxe Air Conditioning
      Stayed 1 night in September 2018
      Nice location but the bathroom is not clean”
      The bathroom was not clean, others were nice.
      Reviewed September 04, 2018
      10.0
      Exceptional
      Reuben
      Group
      Standard Room with Fan
      Stayed 1 night in August 2018
      Good place to sleep ”
      Didn’t really try any of the food at the restaurant mostly used as a place to sleep but lovely little rooms and has hot shower so can’t complain
      Reviewed August 13, 2018
      10.0
      Exceptional
      YAN from China
      Solo traveler
      Standard Room with Fan
      Stayed 1 night in February 2018
      Nice room”
      Nice hotel with beautiful views, breakfast needs to be improved, served so slow that we almost miss the ferry.
      Reviewed March 01, 2018
      7.2
      Very good
      Natalia from Australia
      Couple
      Standard Room with Fan
      Stayed 3 nights in February 2018
      Nice place in the island ”
      We stayed for four nights in the double room... And it has the best view from your bed. It is so relaxed and right next to a very nice Turkish restaurant. We really enjoyed our time here. The bed was clean... The toilet not that much. On the bad side: - The hotel does not have wifi... Every day they told us it was getting fixed and nothing happened. - The check in process was painful... As they made us wait for 3 hours, to the official check in time (a different time that the one informed by Agoda). After a while we went to talk to the receptionist and she said she had forgotten about us. - On the 5th day we were getting upgraded to a "sea view" bungalow, which was behind the other bungalows and you could get a glimpse of the water... The bungalow was in bad condition... So we decided to leave and they offer a reimbursement to us. - the walls of the double room were paper thin... We could hear the people next to us snoring, but most of the nights we had good neighbours. So at the end I would recommend to get a double room for the price... Unless you get one of three bungalows they have in the front.
      Reviewed February 09, 2018
      3.6
      Krystianna from Australia
      Solo traveler
      Standard Room with Fan
      Stayed 1 night in January 2018
      terrible ”
      terrible service.. always on phone terrible room...stink came through from the next door bathroom after they blocked it..ceiling leaked when raining..wifi was not working..far walk from boat...very dirty room terrible food
      Reviewed January 24, 2018
      7.6
      Very good
      hai from Vietnam
      Group
      Standard Air Conditioning Bungalow
      Stayed 1 night in January 2018
      Very good”
      Orchid is located in the middle of Saracen beach and close to Orchid ferry pier. If you are lucky, your ferry will drop you right in front of your hotel. If you are not (like our case) the ferry drop you in the top or bottom of the bay and you have to carry your luggage back to your hotel on the beach. The whole island do not have any road, so it was tough. other Resort may send staff to help you, but not Orchird. Wifi did not work. the beach is amazing, it is not crowed, you can see the beach from your room. But it is difficult to go any where because there is only 1 place offer some tour to go see sun set or plankton. Good for people who want to go, just stay and enjoy the beach.
      Reviewed January 21, 2018
      12345
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