Small, filthy rooms.”

Not a decent place to stay with family. Sound proof room was booked but we faced so much disturbance and voice throughout night.

Great hotel if you are from India. ”

Overall hotel was nice, clean and had a very friendly staff. Almas at the front desk was of great assistance. Location was good. Nightclubs on 1st floor created a lot of noise. Be sure to ask for a higher elevation room. Ethnicity was Indian, so food in buffet was geared towards their cuisine.

A FRAUD HOTEL TO TRAP YOU”

The Hotel is a Fraud Hotel. They would fleece you in each thing. But as you already paid through agencies or online you are caught. The would charge you even getting in. They wont refund but keep asking for money extra for everything. The Hotel Manager, Ms Sachi, an Indian lady wont even see or talk to you as she knows they are fleecing the guest. ( All staff knows you are being cheated and fleeced and they smile on it..) She is afraid to face the customer or even talk to them. In room service they would tell the Menu on phone as its done in roadside cheap restaurant and you have to tell them what you want to Order. ( A Joke ) If your towel gets dirty they would object and ask for payment ( as i was checking out I refused ). If you want to get into a TRAP then go this hotel. BEWARE

Good experience will go again”

I lodged a official complaint against the the front desk staff Mr Almaas, who was rude and hell bent on shamming me in front of other customers about by guests who’ visited my deluxe room This is supppswd to be confidential , but he was very flouting it Official complained lodged with the management , waiting for their explanation and subsequent action or reprimand against this guy Other staff members openly acknowledged that this guy Almasa is crazy They had similar complaints before Wondering why he is there still

More than good value for money”

Orchid Vue - a proven quality. Classical hotel rooms, not very spacious, but enough for a pleasant stay. Ideally located for metro travellers, shops just over the street, clean room, nice stuff, no problems with WiFi.

Awsome hotel very good experience”

This hotel is amazing must try everything is there perfect location near to metro enjoyed a lot with my cousin . I will always stay in this hotel everytime i visit dubai best for guyz visiting dubai for fun very reasonable rates also.

Good location but reception too slow”

I had done a booking weeks back and when we arrived they put us in smoking room, claiming that the hotel is full, the next day they will do room change, which did not happen, and had to go and ask them several times, they managed to change one and other one was not available.

Very clean and cozy budget hotel”

Me and my friend stayed here for 3 nights. The room was small with two beds but exceptionally clean. Bathroom was very nice. Wifi is free for two devices at a time. Close to Metro Station opp. Shahama Super Market. In Room dining was not a good experience. The breakfast was bit expensive for AED 45. First time it was a bit confusing to find hotel location. But one thing is for sure the hotel is really good for money. It is budget hotel but there was no compromise on cleanliness and provision of basic facilities.

It was a great place to stay!”

Checking in was quiet fast based on my experience... Staffs at this hotel are really nice, most especially the guy at the reception named Luis. He's very accommodating and attentive. It's a good thing for every hotel to have such employee. I would definitely recommend this hotel to everyone who wants to visit Dubai either for business or vacation purposes. The price is really cheap compared to other 4* hotels and it's worth it. The room is clean, bed is soft, a/c's working good, and most of all, the bathroom is clean. The place is near the metro if you want to go to other parts of Dubai. There are restaurants nearby and within the hotel. Shopping areas are nearby as well, wouldn't cost you much to take a cab/taxi from the hotel to places like burjuman or karama where you can shop for a lot of stuffs. No complaints at all! I would definitely go back to this hotel!

Good location and kind staffs.”

The hotel is exactly the same look with the photos, clean and quiet place, meanwhile, the staffs are very kind and warm hearted, i expecially like the indian food in the dining which recall my memory back to the times in India. thanks.

great location and cosy room”

was rather a good choice of hotel stay. very near to metro station about 3 mins and room is cosy and everything needed was provided. Except there's this pinoy staff which was rather rude and not at all representating as a hotel service officer. She is definitely the black sheep among the rest. Other than her, everything was near perfect

Perfect”

The hotel is exactly the same look with the photos, clean and quiet place, meanwhile, the staffs are very kind and warm hearted, i expecially like the indian food in the dining which recall my memory back to the times in India. thanks.

No good receptionist.”

During check in no good service by receptionist, no respect with customers, not friendly. But when we are check out, we get good receptionist after we tell so many complain about services during check in. In the hotel no have comment and complain box for customers complaining.

Awful for 4 stars Hotel”

I was shocked to stay in this Hotel. First, when I checked in I received bad treatment from the receptionist. He was talking to me with bad attitude. When I entered the room, I noticed the room is very small and not as what it is written which it was 30 m² but it was 4mx6m= 20 m² including the bathroom. I went to the receptionist and I asked him that I booked 30 m² and this room is very small and confined then he replied to be with bad attitude that " do you want me to go and make it bigger for you ?" I told him I did not ask you to make it bigger, I was discussing with you why it is different from what is written in the site. On the morning, when I went to have my breakfast at 7AM, the food were cold like it was done the night before and the fruits were exposed and there were flies around them which it should be covered and maintain hygiene procedure which it should be expected from 4 starts hotel. If Dubai Municipality knew about this, they will take harsh action. later at 7:30A

Mia From Japan”

The hotel location is really good to access both RED/GREEN line. However, the Hotel has Night Club so the music was loud to disturb the sleep though. but it is nice to stay and convenience to grocery shopping and shopping mall. if I will go to UAE, I will probably stay this hotel again.

Very good!”

Few Front desk staff less cooperative

My Favourite”

My Sixth stay in a span of 2 months , staff were friendly Hope to stay again

Awful experience with the Front office Manager”

The front office manager should be terminated due to her behavior with regular guests. Extremely rude behavior and does not deserve to be in this industry. Unfortunately due to her the hotel is getting abused and down rated.

Rude staff and do not know how to deal with customers”

My booking through agoda was denied and i was not allowed to extend my existing stay. I was told to vacate the room at short notice inspite of making full pre payment thru agoda in advance for the extension

Worst Nightmare!”

I chose this hotel last January 11 due the rate that day it was quite lower compare to the other 4* hotel around but that was wrong decision i made, they ruined our night, they were asking a fee which doesn't seen on their website the front desk personnel by the named of noman was not happy dealing with us it seems we gave him a stress coz we dont want to pay the amount he was asking he didnt treated us fairly he was giving us threat that if will not pay hell not give us the room but i asked for the hard copy print out or any written things that they can show us so will pay it but he cannot show us anything he makes us feel embarrassed and when we started to asked for a manager , he called the manager on duty i forgot his name but no apology on his side he just told us that its ok will give u the room since they cannot show us anything from theyre side,the hotel itself is good but the people working has lack of customer service. they will make u feel unwelcome!