Very good 7.9
Based on 378 reviews

Recent customer comments

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Very good

based on 378 reviews
  • Cleanliness 8.1
  • Facilities 7.2
  • Location 8.1
  • Room comfort and quality 7.8
  • Service 8.0
  • Value for money 7.9
  • Food and dining 7.7
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Gaetano from Italy
Superior Room
Stayed 7 nights in February 2015
breakfast, view from the room, staff very friendly
Amazing location, amazing hotel. only one think is bad they don't have free internet in the room, only in the lobby. If u wanna in the room u must pay :)
Reviewed February 11, 2015

Rabih from Lebanon
Deluxe Room
Stayed 8 nights in January 2015
Poor Breakfast
bed , location
the stay was not bad however they need to work on their breakfast. It is very poor. They should at least have some cheese in the morning and cereals.
Reviewed January 14, 2015

Nittarin from Thailand
Deluxe Room
Stayed 2 nights in November 2014
Staffs provided excellent services.
The room was ok but good location.
Reviewed December 01, 2014

Geoff from Australia
Superior Room
Stayed 3 nights in January 2014
Comfortable hotel but you need to be fit
View, location and staff
An excellent mid-range hotel. The staff were helpful and friendly, the room clean, plenty of hot water and a great location close to an interesting beach and lots of good restaurants. No wifi though - the only hotel in Thailand without it! The ATM in the grounds was dodgy also - swallowed my wife's card and despite the fact that the staff promised they could get it the next morning - the bank destroyed it on collection - helpful! The most important consideration however; the steps, thousands on them. The hotel is built up a hillside and there are no lifts - just steps!! So, if you have any problems with your legs of any kind - give this place a wide berth (unless your a fitness nut - then you'll love it!)
Reviewed September 12, 2014

richard from United States
Solo traveler
Standard Room
Stayed 1 night in July 2014
great value.friendly staff
views, pool, staff, breakfast
Reviewed July 11, 2014

Olivia from Singapore
Deluxe Room
Stayed 3 nights in July 2013
Awesome stay, comfortable and close to the beach!
Comfortable and Cosy
It was a lovely stay and we would definitely go back for a third stay. The food was great and it was located near to nice massage palours, convenience store and the beach!
Reviewed June 22, 2014

Ashley from Canada
Solo traveler
Superior Room
Stayed 9 nights in August 2013
Wonderful stay!
close to beach, good pool, great sights
Great resort, very comfortable, only thing is you have to be ready to climb some stairs as it is built on the side of the hill, but is great access to the pool and the beach is a 5 minute walk away.
Reviewed May 22, 2014

ALEX from United Kingdom
Standard Room
Stayed 3 nights in April 2014
Problems and lax service...
Close to the quieter beaches, near restaurants, okay buffet
The whole stay was overshadowed by problems at the hotel. Firstly staff couldn't meet simple requests for the room (some salt) for a sore throat, some fresh milk (for tea) they simply asked us to go to the supermarket rather bluntly. Secondly the hotel had a power cut on a few ocassions (once for a whole day meaning we had to change rooms - then move back again afterwards). Water also shut off twice whilst we were showering. The thing that really angered me was the morning after we changed rooms we had already booked a island trip so didn't have time in the morning to move our belongings back to the original room. After the day trip we went back to our room only to find the key card didn't work (I walked back to the reception desk - a few mins away down a steep hill on 2 ocassions to sort it out. Still the key card didn't work. The reason being someone new was staying in our room. The cleaners had moved all of our things without telling us back to our old room without. We really didn't like the way they must have moved things without informing us especially as we left a "do not disturb" hanger on the door handle. Staff at the desk didn't look fussed when I brought up the situation and dithered around seemingly wanting to avoid the situation. The hotel itself is okay but some of the rooms are quite far from the main hotel and the problems/poor service we encountered soured the hotel in our eyes.
Reviewed May 03, 2014

gary from United Kingdom
Superior Room
Stayed 7 nights in April 2014
fantastic, so clean, wonderful room
food, cleanliness, situated perfect for the beaches
This hotel was fabulous, perfectly located for the beautiful beaches, the breakfast was lovely. The only downside to this hotel are the steps, plenty of them...but otherwise perfect
Reviewed April 22, 2014

Jeff from Canada
Deluxe Room
Stayed 4 nights in March 2014
Great Location
Location, pool, and breakfast
Had a very nice stay. We picked a room with a great view. The room was at the top of a lot of stairs but the view was worth the climb. The staff were great and the breakfast was top notch
Reviewed April 17, 2014


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