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Orient Taj Hotel
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8.1 Excellent location
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8.1Location

Orient Taj Hotel

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Very good
Based on 632 reviewsSee what guests said
7.8
  • Free Wi-Fi in all rooms

  • Hot tub

  • Sauna

  • Steamroom

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Room choices
Deluxe Suite
...
  • City view
  • 19.51 m²/210 ft²
  • 1 double bed
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Premier Room
...
  • City view
  • 32.52 m²/350 ft²
  • 1 double bed or 2 single be...
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Guestroom
...
  • 106 m²/1141 ft²
  • Shower and bathtub
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Deluxe Room
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  • City view
  • 25 m²/269 ft²
  • 1 double bed or 2 single be...
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Suite
...
  • 106 m²/1141 ft²
  • Shower and bathtub
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Executive Room
...
  • City view
  • 19.51 m²/210 ft²
  • 1 double bed or 2 single be...
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Superior Room
...
  • City view
  • 23 m²/248 ft²
  • 1 double bed or 2 single be...
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Guestroom
...
  • 32 m²/344 ft²
  • Shower and bathtub
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Guestroom
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  • 250 m²/2691 ft²
  • Shower and bathtub
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Guestroom
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  • 20 m²/215 ft²
  • Shower and bathtub
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An overview

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Nearest essentials

Airports

Agra Airport (AGR)
36.9 km
Indira Gandhi International Airport (DEL)
208.7 km

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Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Verified guest reviews

Agoda Reviews (632)
Filter by guest type:
Cleanliness7.9
Facilities5.1
Location8.1
Room comfort and quality8.3
Service7.7
Value for money7.6
Provided by verified guests of Agoda
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Showing 587 verified guest comments
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4.8
Rachael from United States
Group
Superior Room
Stayed 2 nights in November 2017
Acceptable
This hotel is not kind to foreigners. They claim to have WiFi however it does not connect if you do not have an Indian phone. Horrible service. They are rude and the food was not good. Breakfast was supposed to start at 700, however the doors were still locked and didn’t open until 10 after. Not all the food was ready at time of opening. The staff acted as though guests were an inconvenience. When checking out, the credit card machine was not working. Paid in cash and when I asked for my change, the staff acted surprised that I was unwilling to let them keep 500rupees. Do not book this hotel no matter how cheap. Not worth the awful service.
Reviewed November 27, 2017
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2.8
Ileanette from Japan
Group
Superior Room
Stayed 2 nights in November 2017
Acceptable
This is not a good option for foreigners. It was very dirty, service was bad, the dinner was awful, the breakfast doesn't have good option s. WiFi doest work.
Reviewed November 26, 2017
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3.2
Shawn from United States
Group
Superior Room
Stayed 2 nights in November 2017
Rude staff and no WiFi
Pro - Good, safe location close to Taj Mahal. Pro - Rooms were large and nicely decorated. Con - WiFi doesn’t work for foreigners. You need to register you phone number to get text messages code for WiFi but it wouldn’t send to a non Indian number. Front desk would just register their phones for everyone but it would kick you out as soon as they registered someone else and the code would expire after an hour or two anyway. We complained but their English was t good and none of the staff seemed to understand. Con - Rude and non responsive staff. The few times I could get in touch with reception regarding an Internet or service issue I was told someone would come to my room but no one ever came. Happened several times and no staff ever showed up. Con - Poor facilities. AC was not working in the rooms, elevator was out forcing people to climb 4 flights of stairs with luggage. Showers overflowed due to poor drainage and staff was unresponsive to requests to have things fixed.
Reviewed November 26, 2017
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2.8
Nazia from Australia
Family with young children
Superior Room
Stayed 1 night in November 2017
Dissatisfied!
The hotel looked good from outside but inside was horrible! Everything was very dull and dirty! Everything was turned off or not operating as there wasn’t enough guests as informed by the staffs. Was scared to stay the night and was glad when over. Dining facility was dirty and my husband didn’t even eat anything! All the food and service are outrageously priced for a hotel like this. Not recommended and saw other guests complaining as well. Don’t stay there.
Reviewed November 07, 2017
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10.0
aslam from India
Family with young children
Superior Room
Stayed 2 nights in October 2017
Expensive but good
Rizwan ji..great travel desk operator.. very gentle.....delisious breakfst.....hotel room perfect....nice experience...thnx to my citi tour driver dharmen ji.
Reviewed November 03, 2017
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4.4
Yateen from India
Solo traveler
Superior Room
Stayed 1 night in October 2017
It’s not worth the money they charge
Broken cables to the tv etc. Bathroom drain blocked. No mini fridge. No wifi
Reviewed October 27, 2017
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3.6
shivi from India
Group
Superior Room
Stayed 2 nights in August 2017
Pathetic
The worst propert to stay in Agra...claiming to be a 5 star property it should not be even rated as a single star...to start with the staff is not at all helpful except one who did try to help us....Even the manager at the hotel is rude and turns his bk while u speak with him....the rooms & bathrooms r dirty and unhygienic....the support staff that is house keeping is very slow n takes hours to complete your request....the buffet breakfast is sad not at all up to the mark of a 5 star hotel.....the spread was very limited and did not sever ne non veg....Before booking at this property I had called to enquire whether the spa and pool was operational to which they gave us a positive reply only to realize that the spa was under maintenance.... Staying at the property it seemed that the hotel has done us a favour by letting us stay there.... Neone who wants to spoil their vacation should consider stay at Taj orient.....our stay was totally ruined...
Reviewed August 31, 2017
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2.0
Nicole from Philippines
Family with teens
Superior Room
Stayed 1 night in August 2017
Worst Hotel Not Safe for Women
unfriendly staff, electricity keeps going out. Sheets dirty, door ring from the knob keeps falling off, staff stares at you then follows you around, not safe for women, no maintenance in the area. There was a random call to the room with low creepy voice saying that theres a complimentary hotel guide for us and keep insisting we take it. We got a bit creeped out given the gloomy and not very well lit place. Breakfast - utensils are not clean, sticky surface, glasses seems unwashed. Safest food will be the eggs. Tables are not clean. Staff made annoyed faces when you enter the restaurant. Waiter following you everywhere since you are the only guest. Asked for coffee gave you a dirty cup with dirt marks. Staff were laughing in the kitchen before they bring your coffee. Ended up not drinking it since we were 3 women that time. Extra bed had orange stains. Toilet overflowed when flushed. *sigh* by far the worst one yet! But don't get me wrong, the place is grand but poorly maintained.
Reviewed August 14, 2017
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6.0
Paul from United Kingdom
Couple
Superior Room
Stayed 2 nights in July 2017
A potentially very good hotel but it was empty. Poor staff, breakfast & a health risk of a pool!
Excellent grounds but the pool is more like a large Indian street puddle after the monsoon. Dirty, grey in colour, a definite health risk and I caught something from it. Very poor breakfast, inexperienced staff, no guests... but does have potential due to grounds, building and location. Lots & lots of TLC needed though.
Reviewed August 02, 2017
1 traveler found this review helpful. Did you?|
4.4
Isabel from United States
Family with teens
Superior Room
Stayed 1 night in July 2017
Hope the Taj turns around this great potential
This property was recently acquired by the Taj group previously Wyndham. It was very disappointing, AC did not work well, nor the WIFI, no fridge in the room, and breakfast was pure chaos, not enough staff. It is hard enough fighting the crowds in the streets of AGRA then having same situation at breakfast buffet. Not enough help, no plates silverware, coffee or juice. This property has so much potential and hope TAJ turns it around. The pool was full of mosquitoes and green, the rooms were very large and nicely decorated, but needs lots of maintenance for now I would say it is between 2 and 3.
Reviewed July 05, 2017
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Orient Taj Hotel
|Very good 7.8
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