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Exceptional9.3
Based on304reviews
Oriental Central Hotel
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9.3 Exceptional guest rating
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"Excellent. Lovely room. Staff could not have been more helpf..."

AndrewUnited Kingdom
Buffet
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9.6 Exceptional location
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9.6Location
  • Free Wi-Fi in all rooms

  • Daily housekeeping

  • Room service [24-hour]

  • Airport transfer

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Room choices
Junior Suite with City View
  • City view
  • 28 m²
  • 1 queen bed
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Deluxe Room 1 King or 2 Single Beds
  • No view
  • 23 m²
  • 1 double bed or 2 single be...
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Superior Double or Twin
  • No view
  • 18 m²
  • 2 single beds or 1 double b...
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Family (1 Double Bed + 1 Single Bed)
  • Lake view
  • 30 m²
  • 1 queen bed or 1 single bed
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Superior Queen Room
  • Shower
  • 1 king bed
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Double Or Twin Superior
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    Junior Suite King Size Bed
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      Triple Room
      • Shower
      • 1 single bed and 1 double b...
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      Nearest essentials

      • Airports
        • 3.5 km
        • Gia Lam Airport (VGL)
        • 21 km
        • Noi Bai International Airport (HAN)
      • Public transportation
        • 1.4 km
        • Le Duan Railway Station
        • 1.6 km
        • Hanoi Railway Station
      • Hospital or clinic
        • 1 km
        • Viet Duc Hospital
      • Pharmacy
        • 350 m
        • Nguyen Thi Lan Anh Pharmacy
      • Convenience store
        • 200 m
        • Circle K
      • Cash withdrawal
        • 350 m
        • ATM

      More about Oriental Central Hotel

      An overview

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      What they offer

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      Verified traveler reviews

      Agoda Reviews (304)
      Booking.com Reviews (649)

      9.3

      Filter by traveler type:
      Exceptional
      • Cleanliness 9.4
      • Facilities 8.8
      • Location 9.6
      • Room comfort and quality 9.1
      • Service 9.6
      • Value for money 9.4
      Exceptional
      • Cleanliness 9.4
      • Facilities 8.9
      • Location 9.5
      • Room comfort and quality 9.5
      • Service 9.8
      • Value for money 9.5
      Exceptional
      • Cleanliness 9.5
      • Facilities 9.1
      • Location 9.7
      • Room comfort and quality 9.1
      • Service 9.7
      • Value for money 9.5
      • Cleanliness 9.1
      • Facilities 8.3
      • Location 9.3
      • Room comfort and quality 8.8
      • Service 9.2
      • Value for money 9.2
      Exceptional
      • Cleanliness 9.7
      • Facilities 9.0
      • Location 9.7
      • Room comfort and quality 9.7
      • Service 10.0
      • Value for money 9.2
      Exceptional
      • Cleanliness 9.3
      • Facilities 9.2
      • Location 9.6
      • Room comfort and quality 9.1
      • Service 9.5
      • Value for money 9.3
      Exceptional
      • Cleanliness 9.2
      • Facilities 7.8
      • Location 9.4
      • Room comfort and quality 9.3
      • Service 9.9
      • Value for money 9.5
      Provided by verified guests of Agoda
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      more less

      Room type
      • Superior Double or Twin
      • Deluxe Room 1 King or 2 Single Beds
      • Junior Suite with City View

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      Showing 279 verified written reviews
      • clear all

      10.0
      Wan from Singapore
      Couple
      Superior Double or Twin
      Stayed 1 night in May 2017
      Excellent hotel. Highly recommended”
      The hotel was the bright spark throughout our stay in hanoi. We stayed a total of 3 non consecutive nights. We could leave our luggage at the hotel when travelling to sapa and halong bay and our luggages would be brought up to the new room whenever we returned. Staff were very friendly and professional. It felt like a personal concierge service from them and they always made a conscious effort to make our stay as comfortable as possible. They would also enquire on our travel and tour details upon check in and help us call the relevant parties to ensure that all our bookings and pick up times were in place. Recommend to use the hotel's airport transfer as well. They even upgraded us to private car at the price of normal taxi. Would definitely return to oriental central if we were to go back to hanoi.
      Reviewed June 12, 2017
      Did you find this review helpful? |
      10.0
      Peter from United States
      Family with teens
      Superior Double or Twin
      Stayed 1 night in June 2017
      Excellent hotel”
      Great location, close to night market and lots of good shops, extremely helpful staff, nice breakfast included. Use their shuttle to airport, same price as taxi in a nicer car.
      Reviewed June 08, 2017
      Did you find this review helpful? |
      10.0
      Andrew from United Kingdom
      Couple
      Junior Suite with City View
      Stayed 1 night in May 2017
      Excellent”
      Excellent. Lovely room. Staff could not have been more helpful or welcoming and were a great help with onward travel.
      Reviewed June 05, 2017
      Did you find this review helpful? |
      10.0
      Phillip from New Zealand
      Solo traveler
      Superior Double or Twin
      Stayed 2 nights in May 2017
      Exceptional”
      This is the best service I have experienced during my 5 years of living and travelling in Vietnam. If you are passing through Hanoi this is the place to stay!
      Reviewed May 29, 2017
      Did you find this review helpful? |
      10.0
      Cheryl from Singapore
      Couple
      Superior Double or Twin
      Stayed 4 nights in May 2017
      Unforgettable experience at Oriental Central”
      From the moment we checked in - we were given a very special and personal experience. There was nothing to fault from the central location to the exceptional customer service to the cleanliness of the rooms. The most commendable aspect of the stay would be the customer service from the staff - they provided suggestions on where to go, where to eat and on one occasion even personally walked us to a breakfast place for one of the best vietnamese noodles hidden in the alley. Another unforgettable experience - the manager who knew that we were celebrating our anniversary, made special dinner arrangements at their sister restaurant "Red Bean Trendy Restaurant". We were given the best table with a panoramic view and surprised with a cake and signature cocktails. It truly made the celebration extra special. Thank you to Mary and her team (Kimmy, Thomas, Helen, Leo and Kathy) for a very special stay. We will definitely be returning!
      Reviewed May 22, 2017
      Did you find this review helpful? |
      10.0
      Kevin from Malaysia
      Business traveler
      Junior Suite with City View
      Stayed 1 night in May 2017
      Good - Will Stay Again”
      Customer service is 5 stars, they try their best to make their guests feel very welcomed. The rooms are nice, as per the pictures. Location is right in the middle of all touristy spots. Hotel breakfast is nice. Will definitely recommend this hotel to friends & family.
      Reviewed May 19, 2017
      Did you find this review helpful? |
      8.0
      Tony from Singapore
      Couple
      Junior Suite with City View
      Stayed 4 nights in May 2017
      Nice and clean hotel. Good staff service. ”
      Hotel make arrangement for our anniversary with nice bed peacocks decoration and cake/wine. Really appreciate such nice gesture.
      Reviewed May 15, 2017
      Did you find this review helpful? |
      10.0
      Harmony from Philippines
      Family with teens
      Superior Double or Twin
      Stayed 3 nights in May 2017
      Excellent service!!”
      Perfect location, just 4min walk to Hoan Kiem lake and 2min walk to the night market. Rooms are really clean & cozy. Our home away from home. Excellent service!!! Two thumbs up! The Staff Goes the extra mile just to make sure that all our needs are met. Special mention to their front desk staff, Leo. He made sure that we are all comfortable and gave helpful tips. Will definitely recommend this hotel.
      Reviewed May 13, 2017
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      9.2
      Lim from Singapore
      Solo traveler
      Deluxe Room 1 King or 2 Single Beds
      Stayed 1 night in April 2017
      Exceptional”
      Excellent Place, Excellent Service, Excellent Excellent & Excellent!!!
      Reviewed April 25, 2017
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      10.0
      Michael from United Kingdom
      Couple
      Superior Double or Twin
      Stayed 2 nights in April 2017
      Excellent”
      Everything is excellent with this hotel but in particular the thoughtfulness, kindness and customer focus of the staff. Nothing is too much trouble and they do it happily; from providing city info, eating and shopping advice to checking in on line. In the heart of the Old Quarter the hotel is in the middle of the tourist attractions, easy access to all shop, restaurants and coffee houses.
      Reviewed April 17, 2017
      Did you find this review helpful? |


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