Oriental Central Hotel
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Oriental Central Hotel

39 Hang Bac Street, Old Quarter, Hanoi, Vietnam, 844
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Superior Double Room Oriental Central Hotel
Superior Double Room
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    Lobby Oriental Central Hotel
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    Bathroom Oriental Central Hotel
    Superior Double Room Oriental Central Hotel
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     Oriental Central Hotel

    Guest reviews

    9.2
    Exceptional
    /10
    (569 reviews)See what guests said
    10.0
    Exceptional

    "Room is beautiful and clean."

    Chew

    -

    January 5, 2019

    9.6
    Exceptional service
    Recommended by 97% of guests

    Property highlights

    Things you'll love

    • Airport transfer

    • Located in heart of Hanoi

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Exceptional
    Location
    9.5
    See map
    Exceptional location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • 87 Ma May30 m
  • Viettime Craft60 m
  • Factory Outlet60 m
  • Vietnam Cultural80 m
  • Vietnam Old Propaganda Posters130 m
  • Hanoi Skate Quarter170 m
  • Nunal Boutique170 m
  • Lucky Star Shop170 m
  • Hong Ha Anh Silk170 m
  • Vietcraft180 m
  • This property is in high demand!

    Last booked 1 hour ago

    Value for money9.3
    Distance to city center1. Km
    Location rating9.5
    Nearest airportGia Lam Airport (VVGL)
    Distance to airport3.8 km
    Select your room
    9.1
    Exceptional
    Room comfort & quality
    Superior Double Room
    Superior Double Room
    ...
    • Room size: 20 m²/215 ft²
    • Balcony/terrace
    • 1 double bed
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    Superior Twin Room
    Superior Twin Room
    ...
    • Room size: 20 m²/215 ft²
    • Non-smoking
    • 2 single beds
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    Deluxe Double Room
    Deluxe Double Room
    ...
    • Room size: 23 m²/248 ft²
    • Non-smoking
    • 1 double bed
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    Deluxe Twin Room
    Deluxe Twin Room
    ...
    • Room size: 23 m²/248 ft²
    • Non-smoking
    • 2 single beds
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    Junior Suite with City View
    Junior Suite with City View
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 1 queen bed
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    Triple Room
    Triple Room
    ...
    • Room size: 33 m²/355 ft²
    • Shower
    • 1 single bed and 1 double b...
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    Premium Double
    Premium Double
    ...
    • Room size: 23 m²/248 ft²
    • City view
    • 1 queen bed
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    Family (1 Double Bed + 1 Single Bed)
    Family (1 Double Bed + 1 Single Bed)
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 queen bed or 1 single bed
    Enter dates to see prices
    Junior Suite King Size Bed
    Junior Suite King Size Bed
    ...
    • Room size: 28 m²/301 ft²
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    Junior Suite
    Junior Suite
    ...
    • Shower
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    Have a question for Oriental Central Hotel?

    What people love about the property

    • 8.8
      Excellent

      "EVERY THING IS GOOD, VERY PROFESSIONAL WITH GOOD SERVE"

      XIANJUAN

      |

      November 16, 2018

    • 9.2
      Exceptional

      "Will definitely recommend this place."

      chai H.

      |

      December 22, 2016

    • 8.8
      Excellent

      "I am impressed with the good service."

      Matt

      |

      December 3, 2016

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    More about Oriental Central Hotel

    More about Oriental Central Hotel

    8.8
    Excellent

    "Impressive service, nice breakfast."

    YUK Y.

    |

    September 30, 2018

    An overview

    Show less

    What they offer

    10.0
    Exceptional

    "Staff really made our stay wonderful."

    Wade

    |

    October 8, 2018

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Vietnamese cuisine
    Vietnamese cuisine
    cafe Nang Tuong
    30 m Vietnamese
    Quan An Pho Co
    50 m Vietnamese
    Cafe Hanh
    70 m Vietnamese
    American cuisine
    American cuisine
    Gecko Cafe
    40 m American, Asian, European
    Le Pub
    90 m American, Asian, Bar
    RockStore
    130 m American, Asian, Bar
    Asian cuisine
    Asian cuisine
    Luc Bat Restaurant
    30 m Asian, Grill, Soups
    Lucky Bar - Restaurant - Cafe
    40 m Asian, International
    Orchid Cooking Class & Restaurant
    50 m Asian, Gluten Free, Vegetarian

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (569)
    9.2
    /
    10
    Exceptional
    Cleanliness9.3
    Facilities8.6
    Location9.5
    Room comfort and quality9.1
    Service9.6
    Value for money9.3
    Provided by verified guests of Agoda
    All languages
    All guests (569)
    All room types

    Show reviews that mention 

    Showing 420 verified guest comments
    12345
    10.0
    Exceptional
    Chew from Singapore
    Couple
    Deluxe Double Room
    Stayed 4 nights in December 2018
    Superb service & great location!”
    This is our first couple trip to Hanoi. The hotel is located at old quarter. Very conveniently located to all the food and places of interest. Room is beautiful and clean. Impress with the service rendered by all the hotel staff. Always smiling, greet us with warmness, provided is with good advice on how to travel around. Special thanks to Lucy who assist us from the day we booked the hotel till we checked out. On the day we arrived and realise we accidentally took a wrong luggage. We were worried and panic. She quickly helped to contact the airport and found the owner. Lucky and the manager gave us advice on how to collect our luggage at airport, help us got the contact of luggage owner and prepare a car to drive us to settle all within 2 hours. Truly grateful to all from Oriental Central hotel. Will go back again when we come back to Hanoi. Strong recommendation to all who want to book a hotel at Hanoi!
    Reviewed January 05, 2019
    8.8
    Excellent
    Bonnie from Australia
    Couple
    Superior Double Room
    Stayed 2 nights in December 2018
    Bonnie from Darwin Australia”
    Great hotel staff all very friendly and helpful, rooms are a little small but this is the old quarter, very clean and well maintained with a great breakfast, organised tours for us with no issues at all and always greeted with a genuine smile and caring attitude from all staff at all times. would recommend without hesitation.
    Reviewed December 19, 2018
    7.6
    Very good
    Mai from United States
    Couple
    Superior Double Room
    Stayed 2 nights in November 2018
    Very good”
    Breakfast was mediocre. We went out to eat on our own the second day. The room is very small not enough to walk around. Location is central and convenient. Tours offer by hotel is very expensive. We save $40 US dollars per person by booking with an agency 20 minute walk away.
    Reviewed November 26, 2018
    10.0
    Exceptional
    Ho from Singapore
    Couple
    Deluxe Double Room
    Stayed 1 night in December 2018
    Must stay here”
    Great service from the receptionist and front counter May and Lucy Good recommendation and advice They spoke good English too
    Reviewed December 24, 2018
    10.0
    Exceptional
    Daniel from Israel
    Group
    Superior Twin Room
    Stayed 1 night in March 2018
    Great hotel, just perfect”
    We got there, and they were so nice, offering us drinks, telling us a lot about the city and the nearest restaurants and other attractions. The room was a bit small but good enough. The facilities are just great, everything is new. And the staff is so helpful with everything we asked. And they knew we were leaving very early, so they made us take-away breakfast. In short - a perfect place, amazing value for money, and I will totally go back next time I'm in town.
    Reviewed March 03, 2018
    9.2
    Exceptional
    Michael from United Kingdom
    Couple
    Superior Double Room
    Stayed 2 nights in January 2018
    Lovely Hotel”
    Great hotel in a central location with nice rooms and excellent, friendly staff. My only comment would be that a lot of noise travels up and down the stairs during the evening/early morning which can be a bit disturbing.
    Reviewed February 11, 2018
    9.6
    Exceptional
    Bendixen from Philippines
    Group
    Family (1 Double Bed + 1 Single Bed)
    Stayed 1 night in January 2018
    Good value”
    We booked an overnight cruise in Halong Bay but unfortunately, the government cancelled all overnight cruises in the bay due to weather. We booked this room through Agoda hours before we check-in. We planned to stay at the hotel we booked after the cruise but it was full. We chose this hotel because it was near the other hotel booking we have for the next day. When we arrived they offered cold towels (Despite cold weather outside. I would have loved it if they offered cold towels instead), welcome drinks and some lotus candies while waiting for them to finish the check-in process. We were extremely happy when we saw the room. The room was not as big but it was beautiful and neat. The bathroom was big and had rainfall shower. The breakfast was also good. The staff were nice and friendly. The location was very close to tourist areas. We made the right choice booking this property.
    Reviewed January 26, 2018
    10.0
    Exceptional
    Michael from Sweden
    Solo traveler
    Superior Double Room
    Stayed 4 nights in January 2018
    Good location and welcoming staff”
    Comfortable bed with clean fresh sheets. Water pressure in shower was very good. Staff was very friendly and helpful. Great breakfast. Location is very good in middle of old town. Room was a bit humid.
    Reviewed January 20, 2018
    8.8
    Excellent
    Emily from Singapore
    Couple
    Deluxe Twin Room
    Stayed 2 nights in January 2018
    Excellent Staff”
    In the midst of Old Quarter, Hanoi. The staff fully extended their service which we can't even find in 5 hotels that I had stayed. Every staff ensure we are comfortable, assist us by confirming with our tour agent the pick-up the night before regardless if I make reservation through them. The light in my room was flicking. I reported when I go for breakfast. After breakfast, the work was done. The doormen and the receptionist walked us out, stopped the vehicles, carry our luggage to the car upon check-out. Even open and close the door of the car. Whenever we move in & out, without fail, they will greet us. From the doormen to the restaurant staff to the receptionist and maintenance, I would give them a 6-star award.
    Reviewed January 19, 2018
    9.6
    Exceptional
    Emily from Singapore
    Couple
    Superior Double Room
    Stayed 2 nights in January 2018
    Pleasant Staff, Great Service”
    Pro- Staff always smile & greet. Even the doorbell boy faithfully smiles when he opens the door. The breakfast service staff are polite. This is one of the many hotels whose services is close to perfect. Cons- Only 1 lift. Lighting in front of the mirror in bathroom is dim, no light under the dressing mirror.
    Reviewed January 12, 2018
    8.0
    Excellent
    Amanda from Australia
    Family with young children
    Junior Suite with City View
    Stayed 1 night in January 2018
    Nice Hotel and Friendly Staff”
    Stayed in this hotel a few times now and it hasn't changed in the last few years at all. Bathroom is getting a little dated with obvious rust and broken shower head. Breakfast is decent but the same offerings and not a huge selection.
    Reviewed January 10, 2018
    8.8
    Excellent
    Elana from United States
    Group
    Superior Twin Room
    Stayed 1 night in January 2018
    Good hotel with friendly staff”
    Overall this is a good hotel with friendly staff. It's clean and well kept. The breakfast is nice. There is a buffet style breakfast but you can also order from a menu. It includes pho and also some western options like eggs or pancakes. The room itself was alright. It had a window to the stairwell only, but the good thing about this is without a window to the outside, we did not hear the street noise at night. Everything in the room was clean. My biggest complaint is the shower gets too hot. It's got a separate hot and cold valve and the hot valve gets burning hot. It's not really safe. Other than that, the beds were a bit hard, but that's common for Vietnam and a lot of Asia. I'd probably stay here again for the pleasant staff and the nice breakfast.
    Reviewed January 08, 2018
    9.6
    Exceptional
    Mark from Philippines
    Group
    Superior Double Room
    Stayed 4 nights in November 2017
    Home away from home”
    We arrived in Hanoi around 130am Nov 29. Our booking was for Nov 29-Dec 3. When we got to the Hotel it was closed. We knocked and they let us in. Since check in time was 2pm they were kind to let us stay in the lobby and sit on the couch. Around 630, Thomas offered us to have breakfast and freshen up while we wait for the check in time. Buffet breakfast had variety of options (bacon, sausage, bread, fruits, yogurt, omelette, soup, juices and great coffee). Staffs were very helpful and accommodating. Easy to talk with and they go the extra mile.(even gave us a map and direction to places we wanted to visit) The room was very clean and well maintained. Daily replenishment of water, fruits, chips and coffee. Location is very accessible to tourist spots, good restaurants and shopping for gifts. Near night market. Upon check out, Thomas even gave us a token (trung nguyen coffee & coffee press). I've recommended it to my friends who'll be visiting Hanoi on March. Highly recommended!! Awesome hotel. Best staff!
    Reviewed December 03, 2017
    10.0
    Exceptional
    Han from Singapore
    Group
    Junior Suite with City View
    Stayed 2 nights in March 2017
    Exceeded expectations!”
    Enjoyed our stay at Oriental Central Hanoi very much. The hospitality and sincere service by Mary and her team was top-notch - from our first encounter at check-in, during breakfast and when re-checking in after our trip to Halong Bay. The staff also provided a walking map around the Old Quarter and tips on where to visit/eat. We had a triple sharing room which was extremely comfortable, with nothing to fault. A local souvenir from the hotel at the end of our stay was a delight!
    Reviewed September 03, 2017
    8.8
    Excellent
    YING from Malaysia
    Group
    Deluxe Double Room
    Stayed 1 night in July 2017
    Great services from staff to manager”
    The location is convenient, walking distance to mini marts, cafe and local eateries. Room is clean and spacious. Staff are friendly and helpful, always give their best services. Tour arrangement is hassle free, they even sent staff to pick us up from bus station after we returned from SaPa.
    Reviewed July 13, 2017
    10.0
    Exceptional
    Wan from Singapore
    Couple
    Superior Double Room
    Stayed 1 night in May 2017
    Excellent hotel. Highly recommended”
    The hotel was the bright spark throughout our stay in hanoi. We stayed a total of 3 non consecutive nights. We could leave our luggage at the hotel when travelling to sapa and halong bay and our luggages would be brought up to the new room whenever we returned. Staff were very friendly and professional. It felt like a personal concierge service from them and they always made a conscious effort to make our stay as comfortable as possible. They would also enquire on our travel and tour details upon check in and help us call the relevant parties to ensure that all our bookings and pick up times were in place. Recommend to use the hotel's airport transfer as well. They even upgraded us to private car at the price of normal taxi. Would definitely return to oriental central if we were to go back to hanoi.
    Reviewed June 12, 2017
    10.0
    Exceptional
    Kevin from Malaysia
    Business traveler
    Junior Suite with City View
    Stayed 1 night in May 2017
    Good - Will Stay Again”
    Customer service is 5 stars, they try their best to make their guests feel very welcomed. The rooms are nice, as per the pictures. Location is right in the middle of all touristy spots. Hotel breakfast is nice. Will definitely recommend this hotel to friends & family.
    Reviewed May 19, 2017
    10.0
    Exceptional
    Harmony from Philippines
    Family with teens
    Superior Double Room
    Stayed 3 nights in May 2017
    Excellent service!!”
    Perfect location, just 4min walk to Hoan Kiem lake and 2min walk to the night market. Rooms are really clean & cozy. Our home away from home. Excellent service!!! Two thumbs up! The Staff Goes the extra mile just to make sure that all our needs are met. Special mention to their front desk staff, Leo. He made sure that we are all comfortable and gave helpful tips. Will definitely recommend this hotel.
    Reviewed May 13, 2017
    10.0
    Exceptional
    Michael from United Kingdom
    Couple
    Superior Double Room
    Stayed 2 nights in April 2017
    Excellent”
    Everything is excellent with this hotel but in particular the thoughtfulness, kindness and customer focus of the staff. Nothing is too much trouble and they do it happily; from providing city info, eating and shopping advice to checking in on line. In the heart of the Old Quarter the hotel is in the middle of the tourist attractions, easy access to all shop, restaurants and coffee houses.
    Reviewed April 17, 2017
    9.2
    Exceptional
    Pin from Singapore
    Couple
    Junior Suite with City View
    Stayed 1 night in March 2017
    Good location, friendly staff. Manager Mary is a fantastic lady, super helpful. Love my stay there”
    The only inconvenience is we will have to climb a small flight of stairs as the lift is up to 7th floor and our room is on 8th floor. Other than this, good variety of choices for breakfast. All staff there are friendly and helpful.
    Reviewed March 30, 2017
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    Oriental Central Hotel
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    • Exceptional location
    • Old Quarter
    • Hanoi Railway Station is within 1.68 km