Oriental Pension Plaza
Deluxe Double Room Oriental Pension Plaza
Lobby Oriental Pension Plaza
Interior view Oriental Pension Plaza
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5.9
Review score
/10
(157 reviews)See what guests said
See map
7.4
Very good
Location rating score
Very good location
Parking
Available

Oriental Pension Plaza

Rizal Street, Ormoc City, Barangay 24, Ormoc, Philippines, 6541 - See map
"Hotel was very close to downtown."
Mohamud - June 16, 2017
Good service
6.4 rating for service
  • Sauna

  • Air conditioning

  • Daily housekeeping

  • Room service [24-hour]

  • Salon

This property is in high demand!

Booked 28 times

Value for money6.2
Location rating7.4

Rooms available at Oriental Pension Plaza

Economy Double Room
Economy Double Room
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 1 queen bed
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Deluxe Double Room
Deluxe Double Room
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
  • 1 queen bed
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Deluxe Triple Room
Deluxe Triple Room
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 1 single bed and 1 queen be...
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Standard Double Room
Standard Double Room
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 double bed
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Deluxe Family Room
Deluxe Family Room
...
  • Non-smoking
  • Shower
  • 2 double beds
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Economy Single
Economy Single
...
  • Non-smoking
  • 1 single bed
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Standard Single
Standard Single
...
  • Non-smoking
  • 1 single bed
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What people love about Oriental Pension Plaza

  • 8.4
    Excellent

    "I had a nice Christmas staying there"

    Angelo

    |

    December 23, 2017

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More about Oriental Pension Plaza

More about Oriental Pension Plaza

6.0
Review score

"Air conditioner is good."

Angelo

|

April 23, 2018

An overview

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What they offer

8.4
Excellent
Spaciousness

"Big room is a plus and cable Rv."

Angelo

|

December 23, 2017

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Property's guest policies

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Some helpful facts

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Reviews of Oriental Pension Plaza from real guests

Provided by verified guests of Agoda
Agoda Reviews (157)Booking.com Reviews (98)
5.9
/
10
Review score
Cleanliness5.0
Facilities4.6
Location7.4
Room comfort and quality5.6
Service6.4
Value for money6.2
Rating
9+ Exceptional (5)
8-9 Excellent (6)
7-8 Very Good (10)
6-7 Good (11)
<6 Below Expectation (52)
Time of the year
Mar - May (22)
Jun - Aug (32)
Sep - Nov (11)
Dec - Feb (19)
All guests (157)
All room types
All languages
Showing 84 verified guest comments
12345
4.0
Astrid from Philippines
Group
Deluxe Family Room
Stayed 1 night in July 2019

NO GOOD”

CR - Water pressure wasn’t good. Molds are all around. Very dirty Bed - Smells bad. Blankets were so thin TV - Old school. Doesn’t have cable. Wifi - So weak. Dusty window Check in time is 2:00 but they were still cleaning it. Overall experience - Awful

Reviewed July 16, 2019
2.4
Rhea from Philippines
Solo traveler
Economy Single
Stayed 1 night in July 2019

The worst accommodation place in ormoc”

Had to stay there for a night as it was close to the pier and the boat trips was cancelled. You get what you pay for as they say but at least let your staff give a friendly smile to your customers and do not be rude. The staff needs more training and their pillows smell like it wasn't changed. Bed and windows were full of dust.

Reviewed July 23, 2019
2.8
Esperanza from Philippines
Family with young children
Deluxe Triple Room
Stayed 2 nights in July 2019

Nightmare!”

I tried to call the facility yo inform them for the late check-in but their phone number is disconnected so i have to ask a favor to my sister in law yo go to the facility and inform them to make sure that the reservation will not be cancelled. We arrived at the facility at 8pm. The ceiling is leaking and the bed is wet because of the leak , the faucet in the restroom is not working, the floor is not swept, it smells dirty and when i asked an air freshener, they said its not available. The hotel staff is so rude and they just told me to cancel my booking and just look for another facility and agoda will just refund my booking. It was a nightmare! Since the facility is not clean enough for my kid to stay, i did not let my daughter sleep their so they just stayed at my in-laws house instead.

Reviewed July 09, 2019
7.2
Very good
Jean from Philippines
Couple
Deluxe Triple Room
Stayed 2 nights in July 2019

Very good”

24/7 staff availability is good! Good location.

Reviewed July 09, 2019
3.2
Gabriel from Philippines
Business traveler
Standard Double Room
Stayed 2 nights in February 2019

Will never go back”

Maybe because of the price. But the lack of cleanliness is not an excuse for an accomodation such as this. The aircon or the entire room smells bad. The staff is not accomodating, every time you ask them, its like you’re begging for a favor.

Reviewed February 17, 2019
8.4
Excellent
Angelo from Philippines
Solo traveler
Economy Double Room
Stayed 1 night in December 2017

Convenient and well priced”

The staff are very nice and efficient. They really looked after me and were prompt if I asked for something. Quiet aircond. How shower. Big room is a plus and cable Rv. I had a nice Christmas staying there

Reviewed December 23, 2017
8.0
Excellent
Yulivy from Thailand
Couple
Deluxe Double Room
Stayed 2 nights in July 2017

FOR EMERGENCY”

It was a bad timing moment. Ormoc city just got hit by a strong magnitude of an earthquake and my husband and I have no choice but to evacuate to some other places since he couldn't sleep without air con and electricity that time was one of the affected necessities of the people. Too bad that all prominent hotels we went were fully occupied. Unluckily, this inn (Oriental Pension Plaza) their generator wasn't working so we were forced to not stay and got our money reimbursed.

Reviewed October 28, 2017
8.4
Excellent
Mohamud from United States
Solo traveler
Deluxe Double Room
Stayed 1 night in June 2017

Good price for backpackers like me. ”

After I left Tacloban for volunteering and I decided to just relax for bit before I go to Cebu so Ormoc sounded good. I looked online for cheap hotels and saw Oriental. Had bad reviews online and I just wanted to give a try so I booked for just 1 night. One of the kids that worked at the front desk was nice to me. I told him if I like the room I will book couple more days. I went around the city and met couple locals, business owners and a girl that works at the mayors office and made some friends then decided to stay longer in Ormoc City. Hotel was very close to downtown. The bed was comfortable and the air condition 👍🏻 awesome! Agoda.com has some good deals so why not. I booked 3 more nights. If I come back to Ormoc City, I will be staying there again. The hotel is under new management and they are renovating so it's a mess here and there. Hopefully when I go back, they are done with the renovation. Also the girl that workers at the front desk brought me a coffe in my room. 👍🏻

Reviewed June 16, 2017
3.2
Aisah from Philippines
Couple
Deluxe Double Room
Stayed 1 night in July 2019

Room is way different from the internet than in the actual”

I booked a deluxe double from the internet..they gave me a standard room. It would have been okay had they put me in a room that's simple and Presentable or at least cr is okay....

Reviewed July 18, 2019
6.8
Good
Emilio from Philippines
Couple
Economy Single
Stayed 1 night in May 2019

Budget friendly, not for meticulous traveller.”

Pros: Budget friendly. Cons: No elevator, aircon power is not enough to cool the room, untidy flooring/tiles, not enough toiletries, low water pressure.

Reviewed May 21, 2019
7.6
Very good
Judy from Philippines
Group
Standard Double Room
Stayed 1 night in April 2019

just passing through for a night”

no complaints. you get what you pay for. but i have few suggestions. please provide remote control for tv. our room didnt have one. room boy was very helpful as well as the front desk, sam.

Reviewed May 05, 2019
3.2
Jemarie from Philippines
Family with young children
Standard Single
Stayed 2 nights in June 2019

Not recommended for Family”

Alot needs improvement

Reviewed July 03, 2019
4.4
Kevin from Philippines
Couple
Economy Double Room
Stayed 1 night in February 2019

poor customer service”

Our first trip in Ormoc, and since the travel time is more or less 3 hours, except dizziness. We're so excited on the room we are booked with since the picture on the website is okay, only to fine out that we are assigned on the last floor, their is no elevator and the room was not yet prepared. Bad odor and the comfort room was not good. Thanks god their is much nicer place around the city.

Reviewed April 17, 2019
2.8
Joseph from Philippines
Solo traveler
Deluxe Double Room
Stayed 1 night in March 2019

Place needs to be updated to match the pictures”

1. Staff on duty was not accommodating. She asked for payment when I have already paid through card. Informed that towel and remote (for the television) will be delivered to my room. 2. Key card not working - I was asked to seek assistance every time I have to enter the room. 3. Air-condition not working; had it the highest temperature and it didn't serve its purpose. 4. Had to go back to the front desk area to get a towel and was always told that its on its way (same with the remote). 5. No remote was given. 6. Towel was there the next day. It had a huge hole on it. Definitely not recommending this place if the facilities is not going to live up to the pictures that are posted.

Reviewed April 04, 2019
10.0
Exceptional
Joselito from Philippines
Group
Deluxe Triple Room
Stayed 1 night in May 2019

Exceptional”

The staff are very accommodating to my requests.

Reviewed May 28, 2019
3.6
Oren from Israel
Couple
Economy Double Room
Stayed 1 night in January 2019

Dirty moldy hotel with inattentive staff”

Our room smelled of mold and was small and dirty. The staff didn't really care about what was going on and didn't even offer to help take our luggage up the steep stairs

Reviewed February 03, 2019
8.0
Excellent
Lawrence from Philippines
Solo traveler
Deluxe Double Room
Stayed 1 night in March 2018

good”

wide room/clean

Reviewed January 24, 2019
10.0
Exceptional
Francisco
Couple
Deluxe Triple Room
Stayed 1 night in October 2018

Best location”

Planning book again in the future..

Reviewed November 04, 2018
6.8
Good
Marc from France
Solo traveler
Standard Double Room
Stayed 3 nights in July 2018

Only book there for the price”

This place is very cheap and conveniently located. The attendees are nice too. For the rest don't expect much more. It is not very comfortable, noisy during the day, and not so clean either. You get what you paid for. So if you are in a small budget, thi place is for you. Unexpectedly, ormoc is full of hotels, but I didn't find out how to book them online. If you have time to search, don't make like me, look better, you might find better.

Reviewed July 20, 2018
4.0
Angelo from Philippines
Solo traveler
Economy Double Room
Stayed 2 nights in April 2018

Not worth it”

Good location is all. And quiet at night. Except for roosters from 3.00 am Toilet always blocked and they don’t have a handyman and no plunger. No towels when I arrived. No cleaning room after asking a few times. Noisy reception. Good aircond. Not tv because they won’t fix the cable. Only one channel which is in Tagalog . Room was not available and had to take a worse room with no hot water and was small. Terrible reception attitude because they are not trained . Just local boys who never did this job for long. Don’t care for guests . Just say all the time “ sorry sir” yes sir

Reviewed April 27, 2018
12345
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  • Very good location