Experience Luxury and Convenience at Oscar Saigon Hotel
Welcome to Oscar Saigon Hotel, a luxurious 4-star hotel located in the heart of Ho Chi Minh City, Vietnam. With its prime location just 1 kilometer from the city center, this hotel offers guests the perfect blend of comfort, convenience, and accessibility.
Check-in at Oscar Saigon Hotel begins at 02:00 PM, allowing you to settle in and start your vacation at your own pace. The hotel's check-out time is at 12:00 PM, giving you ample time to enjoy a leisurely breakfast or wrap up any last-minute activities before your departure. Whether you're arriving early or departing late, the hotel's friendly and professional staff will ensure a seamless check-in and check-out experience.
For travelers flying into Ho Chi Minh City, Oscar Saigon Hotel is conveniently located just 30 minutes away from the airport. After a long flight, you'll appreciate the short travel time to the hotel, allowing you to quickly unwind and begin exploring all that the city has to offer.
With its recent renovation in 2019, Oscar Saigon Hotel boasts a modern and stylish ambiance that is sure to impress. The hotel features a total of 107 well-appointed rooms, each designed with your comfort in mind. Whether you're traveling for business or leisure, you'll find everything you need for a relaxing stay, from comfortable beds and spacious bathrooms to modern amenities and thoughtful touches.
Please note that Oscar Saigon Hotel has a child policy in place. While children are welcome to stay at the hotel, there may be extra charges involved. We recommend contacting the hotel directly for more information regarding the child policy and any additional fees that may apply.
Built in 1990, Oscar Saigon Hotel has stood the test of time and continues to provide exceptional service and accommodations to its guests. Experience the perfect blend of luxury, convenience, and Vietnamese hospitality at Oscar Saigon Hotel during your visit to Ho Chi Minh City.
Relax and Unwind at Oscar Saigon Hotel's Entertainment Facilities
At Oscar Saigon Hotel, we understand the importance of providing our guests with a range of entertainment options to enhance their stay. Whether you're looking to socialize, unwind, or indulge in some retail therapy, our hotel has you covered.
Start your evening off right by visiting our stylish bar, where you can enjoy a refreshing cocktail or a glass of wine. With its cozy ambiance and friendly staff, it's the perfect place to relax and mingle with fellow travelers.
After a long day of exploring the vibrant city of Ho Chi Minh, you can retreat to our hot tub for a rejuvenating soak. Let the warm water melt away your stress as you soak in the panoramic views of the city skyline.
If you're in the mood for some fresh air and greenery, our hotel's garden provides a tranquil oasis in the heart of the bustling city. Take a leisurely stroll among the lush plants and colorful flowers, or find a quiet spot to sit and enjoy a good book.
Lastly, don't forget to visit our gift/souvenir shop, where you can find a range of unique items to take home as a memento of your stay. From traditional handicrafts to stylish accessories, there's something for everyone.
At Oscar Saigon Hotel, we strive to provide our guests with a memorable and enjoyable experience. Our entertainment facilities are designed to cater to your every need, ensuring that your stay with us is nothing short of extraordinary.
Stay Fit and Active at Oscar Saigon Hotel's State-of-the-Art Fitness Center
Located in the heart of Ho Chi Minh City, Oscar Saigon Hotel offers an impressive range of sports facilities to cater to the fitness needs of its guests. The hotel boasts a spacious and well-equipped fitness center, providing the perfect setting for guests to stay fit and active during their stay. Whether you are a fitness enthusiast or just looking to maintain your exercise routine while traveling, the free 24-hour fitness center at Oscar Saigon Hotel has everything you need to achieve your fitness goals.
Featuring state-of-the-art equipment and a variety of machines, the fitness center offers a range of cardiovascular machines, weightlifting equipment, and strength training machines. Guests can enjoy a vigorous workout on the treadmills, elliptical trainers, or stationary bikes, or engage in a strength training session using the dumbbells and weight machines. With its spacious layout and ample natural light, the fitness center provides a refreshing and energizing environment for guests to work out in.
The 24-hour access to the fitness center ensures that guests can exercise at their own convenience, regardless of their schedule. Whether you prefer an early morning workout to kickstart your day or a late-night session to unwind after a busy day of exploring the city, the fitness center is always available for your use. So, pack your workout gear and make the most of your stay at Oscar Saigon Hotel by taking advantage of the excellent fitness facilities on offer.
Convenience Facilities at Oscar Saigon Hotel
At Oscar Saigon Hotel, guests can expect a range of convenience facilities that enhance their stay in Ho Chi Minh City. The hotel offers a laundry service and dry cleaning, ensuring that guests can keep their clothes fresh and clean throughout their stay. For those who prefer to dine in the comfort of their rooms, room service is available, allowing guests to enjoy delicious meals in the privacy of their own space.
The safety and security of guests is a top priority at Oscar Saigon Hotel. The hotel provides safety deposit boxes, giving guests peace of mind knowing that their valuables are securely stored. Additionally, a concierge is available to assist guests with any queries or requests they may have, ensuring a seamless and enjoyable stay.
In today's digital age, staying connected is essential. Oscar Saigon Hotel offers Wi-Fi in both public areas and all rooms, allowing guests to easily access the internet and stay connected with friends, family, and work. For guests who smoke, the hotel has a designated smoking area, ensuring a comfortable environment for all guests.
Furthermore, the hotel provides luggage storage and daily housekeeping services, making it convenient for guests to store their belongings and maintain a clean and organized room throughout their stay. With these convenience facilities, Oscar Saigon Hotel strives to provide a hassle-free and comfortable experience for all guests.
Convenient Transport Facilities at Oscar Saigon Hotel
At Oscar Saigon Hotel, we understand the importance of seamless travel experiences for our guests. That's why we offer a range of convenient transport facilities to ensure your stay in Ho Chi Minh City is hassle-free.
For those arriving by air, our airport transfer service provides a smooth and comfortable journey from Tan Son Nhat International Airport to the hotel. Our friendly and professional drivers will be waiting to greet you upon arrival, taking care of your luggage and ensuring a stress-free start to your stay.
If you're looking to explore the vibrant city and its surrounding areas, our hotel offers tours that cater to various interests. Whether you're interested in historical landmarks, cultural experiences, or culinary adventures, our knowledgeable guides will take you on an unforgettable journey, providing insights into the local culture and hidden gems of Ho Chi Minh City.
For guests who prefer to explore at their own pace, we also provide car hire services. With a wide range of vehicles to choose from, you can easily navigate the city and its outskirts, enjoying the freedom to discover the sights and sounds of Ho Chi Minh City at your own convenience.
Additionally, our hotel offers a reliable taxi service, ensuring that you can easily get around the city whenever you need to. Our friendly staff will assist you in arranging taxi rides, making it effortless for you to explore the city's attractions, shopping districts, and dining hotspots.
At Oscar Saigon Hotel, we strive to provide a seamless and enjoyable experience for our guests, and our convenient transport facilities are just one of the many ways we achieve this. Whether you're arriving at the airport, embarking on a tour, hiring a car, or simply needing a taxi, our dedicated team is here to ensure that your transportation needs are met with utmost convenience and comfort.
Luxurious Room Facilities at Oscar Saigon Hotel
Indulge in a world of comfort and luxury at Oscar Saigon Hotel, where every detail has been carefully curated to ensure an unforgettable stay. Our rooms are equipped with state-of-the-art amenities, designed to cater to your every need.
Step into your elegantly appointed room and be greeted by the refreshing blast of air conditioning, providing respite from the bustling streets of Ho Chi Minh City. Slip into a cozy bathrobe and unwind after a long day of exploring the city's vibrant attractions. Stay up-to-date with the latest news and happenings with a complimentary daily newspaper delivered right to your doorstep.
For your convenience, a hair dryer is provided in every room, allowing you to effortlessly style your hair before heading out for a night on the town. Sit back and relax in front of the television, offering a wide range of channels to keep you entertained. Quench your thirst with a refreshing drink from the well-stocked mini bar, or catch up on your favorite shows with satellite/cable TV.
At Oscar Saigon Hotel, we believe that every guest deserves the best. Experience the epitome of comfort and luxury with our exceptional room facilities.
Indulge in Culinary Delights at Oscar Saigon Hotel
At Oscar Saigon Hotel, guests are treated to a delightful array of dining options that are sure to satisfy even the most discerning palates. Start your day off right with a scrumptious breakfast buffet, featuring a wide selection of both local and international dishes. Whether you prefer a hearty American breakfast or a lighter continental breakfast, there is something to suit every taste.
For a more relaxed dining experience, head to the hotel's coffee shop, where you can enjoy a freshly brewed cup of coffee or tea, along with a selection of delectable pastries and snacks. The cozy ambiance and comfortable seating make it the perfect spot to unwind and catch up with friends or simply enjoy some alone time.
If you're in the mood for a more formal dining experience, the hotel's restaurant offers a diverse menu of mouthwatering dishes. From traditional Vietnamese delicacies to international favorites, there is something to satisfy every craving. The restaurant's elegant decor and attentive service create a welcoming atmosphere, making it the ideal setting for a romantic dinner or a celebratory meal.
For those who prefer to dine in the comfort of their own room, the hotel offers room service, allowing guests to enjoy a delicious meal without leaving the comfort of their cozy accommodations. With a wide variety of options available, including both local specialties and international cuisine, you can indulge in a gourmet experience from the privacy of your own room.
To ensure that your stay is as comfortable as possible, the hotel also provides daily housekeeping services. This means that you can relax and enjoy your meal without having to worry about cleaning up afterwards. The attentive staff at Oscar Saigon Hotel is dedicated to providing exceptional service, ensuring that every aspect of your dining experience is nothing short of exceptional.
Experience Comfort and Convenience at Oscar Saigon Hotel
At Oscar Saigon Hotel, we offer a range of well-appointed rooms to cater to the diverse needs of our guests. Choose from our Deluxe, Deluxe Non-refundable, Premium Deluxe, Superior Elegant, or Twin Deluxe rooms, all designed to provide utmost comfort and convenience during your stay.
Our Deluxe rooms, spanning 25 square meters, feature either a plush Queen bed or two comfortable Single beds. For those seeking flexibility in their travel plans, our Deluxe Non-refundable rooms offer the same spaciousness and bedding options. Upgrade to our Premium Deluxe rooms, also measuring 25 square meters, for an added touch of luxury. The Superior Elegant rooms, with their tasteful decor, provide a serene sanctuary for relaxation. If you prefer a bit more space, our Twin Deluxe rooms offer 30 square meters of comfort and can accommodate either two Single beds or a Queen bed.
When booking your stay at Oscar Saigon Hotel through Agoda, you can enjoy the best prices and a hassle-free experience. Agoda offers competitive rates, ensuring that you get the most value for your money. With Agoda's user-friendly platform, you can easily browse through our room offerings, compare prices, and make a reservation in just a few clicks. Rest assured that your booking is secure and that you'll receive instant confirmation, allowing you to focus on planning the rest of your trip with peace of mind.
Explore the Vibrant District 1 in Ho Chi Minh City
Welcome to District 1, the beating heart of Ho Chi Minh City! Nestled in the heart of Vietnam's largest metropolis, District 1 is a vibrant and bustling neighborhood that offers a fascinating blend of history, culture, and modernity. With its central location, this district serves as the perfect base for exploring the city's top attractions and immersing yourself in the local way of life.
As you wander the streets of District 1, you'll be captivated by the mix of colonial-era architecture, towering skyscrapers, and bustling markets. The iconic Ben Thanh Market is a must-visit, where you can browse through a wide array of local handicrafts, clothing, and street food. For history enthusiasts, the War Remnants Museum and Independence Palace provide a glimpse into Vietnam's tumultuous past.
District 1 is also a paradise for food lovers. From street stalls to upscale restaurants, you'll find a diverse range of culinary delights to satisfy your taste buds. Indulge in traditional Vietnamese dishes like pho, banh mi, and fresh spring rolls, or explore international cuisines at the many trendy eateries scattered throughout the district. After a day of exploring, unwind at one of the district's many rooftop bars, where you can enjoy panoramic views of the city while sipping on a refreshing cocktail.
Convenient Transportation Options from the Airport to Oscar Saigon Hotel
Welcome to Ho Chi Minh City, Vietnam! If you're planning to stay at the Oscar Saigon Hotel located in District 1, getting there from the airport is a breeze. Whether you arrive at Tan Son Nhat International Airport or Ho Chi Minh City International Airport, you have several transportation options to choose from.
One of the most convenient ways to reach Oscar Saigon Hotel is by taking a taxi. Both airports have taxi counters where you can book a metered taxi to your destination. Make sure to choose a reputable taxi company like Vinasun or Mai Linh to ensure a safe and reliable journey. The hotel is approximately a 30-minute drive from Tan Son Nhat International Airport and a 45-minute drive from Ho Chi Minh City International Airport, depending on traffic conditions.
If you prefer public transportation, you can take a bus from the airport to reach the hotel. Tan Son Nhat International Airport has a bus station where you can catch Bus No. 109, which goes directly to District 1. The journey takes around 45 minutes, and the bus stops near Oscar Saigon Hotel. Another option is to take a Grab or a similar ride-hailing service, which is widely available in Ho Chi Minh City and offers a convenient and affordable way to travel.
No matter which transportation option you choose, rest assured that you'll have a hassle-free journey from the airport to Oscar Saigon Hotel. Once you arrive at the hotel, you'll be greeted with warm Vietnamese hospitality and enjoy the hotel's comfortable rooms, excellent amenities, and convenient location in the heart of District 1. Get ready to explore the vibrant city of Ho Chi Minh and make unforgettable memories during your stay at Oscar Saigon Hotel.
Explore the Rich History and Vibrant Culture near Oscar Saigon Hotel
Located in the heart of Ho Chi Minh City, Oscar Saigon Hotel offers easy access to some of the city's most iconic landmarks and attractions. Just a short distance away, you'll find the Central Post Office, a stunning architectural masterpiece that dates back to the French colonial period. Step inside and marvel at the grand interior, adorned with intricate details and a beautiful mosaic floor.
For history enthusiasts, The Independence Palace is a must-visit destination. This historic site played a significant role in Vietnam's history, serving as the presidential palace during the Vietnam War. Take a guided tour and explore the halls, rooms, and underground bunkers that witnessed important moments in the country's past.
Another notable landmark nearby is the Saigon Notre Dame Cathedral, a magnificent Catholic cathedral built in the late 19th century. Admire the impressive neo-Romanesque architecture, stained glass windows, and the peaceful atmosphere inside.
If you're looking for a taste of modernity, head to the Bitexco Financial Tower, one of the city's tallest skyscrapers. Take an elevator to the observation deck on the 49th floor and enjoy panoramic views of Ho Chi Minh City's skyline.
For a cultural experience, catch a performance at the Saigon Opera House, also known as the Ho Chi Minh Municipal Theater. This beautifully restored French colonial building hosts a variety of shows, including ballet, opera, and traditional Vietnamese performances.
Just a short stroll from the hotel, you'll find Ho Chi Minh Squares, a vibrant public space where locals and tourists gather. Take a leisurely walk and soak in the lively atmosphere, surrounded by historical buildings and statues.
For a unique and mesmerizing show, don't miss the A O Show by Lune Production. This contemporary circus performance showcases Vietnamese culture through acrobatics, dance, and music.
If you're looking for nightlife and entertainment, head to Bui Vien Street, a bustling area known for its vibrant bars, restaurants, and street food stalls. Experience the energetic atmosphere and indulge in local delicacies.
For a delightful cultural experience, visit the Golden Dragon Water Puppet Theater. Watch as traditional water puppets come to life on stage, telling captivating stories of Vietnamese folklore and history.
With its central location, Oscar Saigon Hotel is the perfect base to explore these remarkable landmarks and attractions, immersing yourself in the rich history and vibrant culture of Ho Chi Minh City.
A Culinary Adventure Awaits
When it comes to dining options, Oscar Saigon Hotel's location is a food lover's paradise. Just steps away from the hotel, you will find a plethora of restaurants to satisfy your taste buds. Indulge in the flavorful brews at Pasteur Street Brewing Company, where you can sample a variety of craft beers. For a taste of traditional Vietnamese cuisine with a modern twist, head to Propaganda Vietnamese Bistro. Quan Nem Restaurant is a must-visit for its delectable nem nuong rolls, while Cuc Gach Quan Restaurant offers a charming ambiance and authentic Vietnamese dishes. Den Long - Home Cooked Vietnamese Restaurant is perfect for those seeking a homely dining experience, and B3 Steakhouse & Craft Beer is a meat lover's haven. Craving a bowl of steaming pho? Look no further than Pho Quynh, a local favorite. If you're in the mood for Japanese cuisine, Miyama - Modern Tokyo Restaurant Cafe is the place to be. And for a healthy and refreshing meal, Poke Saigon and Poke Saigon Ly Tu Trong serve up delicious poke bowls. With such a diverse range of dining options right at your doorstep, your culinary adventure in Ho Chi Minh City starts at Oscar Saigon Hotel.
Shop 'til you drop at Oscar Saigon Hotel's surrounding shopping landmarks
Located in the heart of Ho Chi Minh City, Oscar Saigon Hotel offers easy access to a plethora of shopping landmarks. Just a stone's throw away from the hotel, you'll find Vincom Shopping Center, a sprawling mall that houses a wide range of international and local brands. For art enthusiasts, Urban Gallery is a must-visit, showcasing contemporary artworks by talented Vietnamese artists. Bookworms will delight in browsing through the extensive collection at Phuong Nam Bookshop, while fashionistas can explore the trendy boutiques at Sapa and Ipa-nima. If you're looking for unique souvenirs or home decor items, Ginkgo Concept Store is the place to go. L'usine is a popular destination for fashion, accessories, and homeware, offering a mix of local and international brands. Art lovers can also visit The Sun Art Gallery, which showcases a diverse collection of paintings and sculptures. And for those in need of tailor-made clothing, Cao Vinh Tailors is renowned for its expert craftsmanship and attention to detail. With such a variety of shopping options just steps away from the hotel, you'll be able to indulge in a memorable retail therapy experience during your stay at Oscar Saigon Hotel.
Affordable Luxury at Oscar Saigon Hotel
Experience the best of Ho Chi Minh City without breaking the bank at Oscar Saigon Hotel. With an average room price of just $48, this hotel offers exceptional value for money compared to the city's average price of $62 per night.
At Oscar Saigon Hotel, you can enjoy a comfortable and stylish stay without compromising on quality. Each room is thoughtfully designed with modern amenities and tasteful decor, providing a cozy retreat after a day of exploring the bustling streets of Ho Chi Minh City. Whether you're a solo traveler, a couple, or a family, there are room options to suit every need and budget.
Not only does Oscar Saigon Hotel offer affordable rates, but it also provides top-notch service and a range of facilities to enhance your stay. From a rooftop pool with panoramic views of the city skyline to a fitness center and spa, you'll have everything you need for a relaxing and enjoyable stay. Don't miss the opportunity to experience the best of Ho Chi Minh City at a fraction of the cost at Oscar Saigon Hotel.
Fantastic Staff, Great Location, and Excellent Value
Oscar Saigon Hotel in Ho Chi Minh City has garnered a plethora of positive customer reviews, and it's not hard to see why. Guests consistently praise the hotel's beautiful and helpful staff, who go above and beyond to ensure a memorable stay. The hotel's prime location is another highlight, offering easy access to the city's attractions and making it a great value for money. Whether you're a first-time visitor or a returning guest, Oscar Saigon Hotel never fails to impress with its friendly staff, clean rooms, and excellent service. The hotel's attention to detail and commitment to providing an outstanding experience have earned it a loyal following, with guests coming back year after year. From the moment you step into the hotel, you'll be greeted with warm smiles and attentive service, making you feel right at home. The hotel's dedication to cleanliness, coupled with its delicious food, adds to the overall positive experience. Whether you're traveling for business or leisure, Oscar Saigon Hotel is the perfect choice for a memorable stay in Ho Chi Minh City.
Unparalleled Location and Exceptional Staff Performance at Oscar Saigon Hotel
Oscar Saigon Hotel, located in the vibrant city of Ho Chi Minh City, Vietnam, has received outstanding customer reviews for its unparalleled location and exceptional staff performance. With an overall rating of 7.8, this hotel is a top choice for travelers seeking a memorable and convenient stay.
One of the standout features of Oscar Saigon Hotel is its unbeatable location, earning a remarkable rating of 9.0. Situated in the heart of Ho Chi Minh City, guests are just steps away from a myriad of attractions, shopping centers, and dining options. Whether it's exploring the historic landmarks such as the Notre Dame Cathedral and the War Remnants Museum, or indulging in the vibrant nightlife of Bui Vien Street, guests will find themselves immersed in the rich culture and energy of the city.
Another aspect that sets Oscar Saigon Hotel apart is its exceptional staff performance, which has been praised by numerous guests. With a rating of 7.6, the hotel's dedicated and friendly staff go above and beyond to ensure that every guest has a comfortable and enjoyable stay. From the warm welcome at check-in to the attentive service throughout the stay, guests can expect nothing less than a personalized and memorable experience.
In addition to its prime location and outstanding staff performance, Oscar Saigon Hotel also offers a range of amenities and services to enhance guests' comfort. The hotel boasts a clean and well-maintained environment, earning a rating of 7.6 for cleanliness. The comfortable accommodations and attentive service contribute to a rating of 7.5 for comfort, ensuring that guests can relax and unwind after a day of exploring the city.
Overall, Oscar Saigon Hotel is a top-rated choice for travelers looking for an unforgettable stay in Ho Chi Minh City. With its unbeatable location, exceptional staff performance, and comfortable accommodations, guests can expect a truly memorable experience at this vibrant and welcoming hotel.
“Satisfactory stay overall but surely not a 4-star hotel!”
Located right in the city center with easy accessibility to key major landmarks around the area, the hotel has a good and strategic location and guests can move around easily by foot. This is our 10th trip to HCMC and the 6th hotel we have stayed in the past 9 years. And this trip we decided to stay here. There are some "ups and downs" of this hotel but surely it is not 4-star level. First, the room is rather aged and small (even smaller than those 3-star hotels we have stayed) and the sound barring wall is very poor. We can easily hear what people staying at the next door and also those guests who walk past us. It was loud and everynight there were endless noises (on some nights there were also people knocking at our door, maybe drunk guests). And even the air-conditioner had sounds too with dripping water at times (this also happened at the restaurant on the 11th floor) Our room on the 3rd floor is facing at the back of the building and so no view but it's ok at least better than those without windows. The beds were comfortable though and the TV has quite a good spread of channels ranging from CCTV to Phoneix to NHK, KBS etc. The toilet is ok, with a bathtub but water were not that "hot" despite turning on to the biggest. Room service was well done, used items were replenished like toiletries and bottles of mineral water and cleaned well. Credit must be given to the room service team. The restaurant was located on the 11th floor (with only one of the 2 lifts accessible to it). The view here was stunning though and the spread was quite extensive but throughout our stay here, the menu remained the same. And so by the 3rd day, you would not feel so "thrilled" at the same food. The foods were generally nice but the chef who manned the live cooking station ought to be more friendly as his attitude was unfriendly. When you talked to him, he did not look at you and raised his voice asking what you want. And his face was stern looking always, almost everyday as if we diners owe him something or he was in his bad mood. Other staff were ok, polite and helpful in serving us the food. The concierge team was generally friendly and helpful but not so with the staff manning the bar. As the bar was under reno and so they have setup a temporary booth outside the hotel. When we requested for some iced cubes, the staff was unfriendly but she didn't charge us on the first night and just wanted us to "prove" we were guests of the hotel which we showed our room card. However, on the second night, we were told we needed to pay 15,000 don for the ice (per cup). So we went up to the reception counter to inquire thinking that they would help us and have it for free. Guess what? They told us usually they would charge 20,000 don for the ice and already given us "discounts". And when we asked how come we were not told (and charged on the first night), they couldn't give a reason and just smiled. Well, I do know some hotels charged for cups or ice and that's fine. But there should not be any inconsistency (on policies or payments) just within a day. Maybe it's for their "extra income". In my group of 6, most shared the same sentiments like I do, and in fact they preferred the hotel we stayed last year that was just a good 5-min walk away from here, that was a 3-star (with bigger and better rooms, much highly motivated customer service) though cost more than this one. Right here, their rooms either had dripping water from the aircon (or cracky sound from the aircon) or were not barred from the noise from the walkway or rooms next door. (They were staying on the 5th floor). So if this hotel is 3-star rating, we would accept it. But being categorised as a 4-star, it's natural that guests have higher but realistic expectations. And we had also stayed in 4-star hotel in HCMC before, and they were generally good deserving that accolade. It is surely not 4-star in our opinion. In our next revisiting trip to HCMC that will take place in a few months'
Dear Mr./ Ms. Foon, Thank you for choosing Oscar Saigon Hotel for your stay and sharing your feedback. At Oscar Saigon Hotel, we always strive to deliver a memorable stay experience for our guests but unfortunately, we were unable to meet your expectations during your recent stay with us, especially the attitude of our staff make you unsatisfied. Therefore, we wish to extend our sincere apology to you. Please rest assured that your feedback has been shared and taken wholeheartedly with our management team for future improvements. Once again, we deeply apologize for your inconvenience. We look forward to having a chance to welcome you back so that we could serve you with our best hospitality. Warmest regards, The Hotel Management.