Ossotel Legian Hotel
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9.0
Exceptional
/10
(1378 reviews)See what guests said
See map
8.8
Excellent
Location rating score
Excellent location - 500 meters from city center
Popular neighborhood
Parking
FREE
  • Kuta Beach2.06 km
  • Waterbom Park3 km
  • Tanah Lot Temple12.49 km
  • Uluwatu Temple16.75 km
  • Sacred Monkey Forest Sanctuary22.73 km
  • Ubud Palace24.11 km
  • Devil's Tears28.96 km
  • Mount Batur56.07 km
  • Taman Tirta Gangga56.43 km
  • Sekumpul Waterfalls58.33 km
  • Free Wi-Fi

    Ossotel Legian Hotel

    Jalan Padma Utara, Legian, Bali, Indonesia, 80361 - See map

    This property is in high demand!

    Booked 10 times

    "The staff at the hotel were so friendly and helpful."
    Laura - June 30, 2018
    Exceptional reputation
    Recommended by 97% of guests
    Exceptional service
    9.3 rating for service
    Exceptional cleanliness
    9.2 rating for cleanliness
    Exceptional comfort
    9.0 room quality and comfort
    • Airport transfer

    • Private beach

    • Currency exchange

    • Located in heart of Bali

    • Free Wi-Fi in all rooms!

    Cheaper than 97% of all properties in Bali in the last 24 hoursCompared to 23,563 Bali properties at Agoda for various dates
    Property ranking|Compared to 23,563 Bali properties
    See all rankings
    Location score
    8.8/10
    Service score
    9.3/10
    Cleanliness score
    9.2/10
    Room comfort score
    9.0/10
    Better than
    99
    %
    of Bali properties
    Better than
    99
    %
    of Bali properties
    Better than
    99
    %
    of Bali properties
    Better than
    99
    %
    of Bali properties
    Value for money8.9
    Distance to city center11. Km
    Location rating8.8
    Nearest airportNgurah Rai International Airport (DPS)
    Distance to airport4.7 km

    Rooms available at Ossotel Legian Hotel

    9.0
    Excellent
    Room comfort & quality
    Superior King or Twin Room
    Superior King or Twin Room
    ...
    • Room size: 27 m²/291 ft²
    • Pool view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Deluxe Pool
    Deluxe Pool
    ...
    • Room size: 27 m²/291 ft²
    • Pool view
    • 1 king bed
    Enter dates to see prices
    Suite Room
    Suite Room
    ...
    • Room size: 50 m²/538 ft²
    • Pool view
    • 1 king bed
    Enter dates to see prices
    Special Offer  -  Two Superior Double or Twin Room
    Special Offer - Two Superior Double or Twin Room
    ...
    • Room size: 54 m²/581 ft²
    • Balcony/terrace
    • 2 single beds and 1 double ...
    Enter dates to see prices
     Selected at Check-In
    Selected at Check-In
    ...
    • Balcony/terrace
    • Shower
    Enter dates to see prices
    Run of House
    Run of House
    ...
    • Balcony/terrace
    • Shower
    Enter dates to see prices
    Standard Room
    Standard Room
    ...
    • Balcony/terrace
    • Shower
    Enter dates to see prices
    Room Assigned at Check-in - Sleeps Two Adults - 1 bed requested.
    Room Assigned at Check-in - Sleeps Two Adults - 1 bed requested.
    ...
    • Balcony/terrace
    Enter dates to see prices
    Duplex
    Duplex
    ...
    • Balcony/terrace
    Enter dates to see prices
    Deluxe Pool Free Upgrade to Suite
    Deluxe Pool Free Upgrade to Suite
    ...
    • Balcony/terrace
    Enter dates to see prices

    What people love about Ossotel Legian Hotel

    • 9.6
      Exceptional
      Staff 

      "Staff were great Location was excellent (if you like Legian)"

      Shelley

      |

      October 12, 2018

    • 9.6
      Exceptional
      Location

      "In a fantastic location amongst good restaurants and bars."

      TREVOR

      |

      January 11, 2019

    • 9.2
      Exceptional
      Cleanliness

      "The service was wonderful and the rooms were very clean."

      Jessie

      |

      June 23, 2018

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    More about Ossotel Legian Hotel

    More about Ossotel Legian Hotel

    9.6
    Exceptional

    "Comfy beds , ice cool aircon , excellent wifi and very frien..."

    TREVOR

    |

    January 11, 2019

    An overview

    Show less

    Most talked about facilities

    Swimming Pool
    90 mentions
    Breakfast
    64 mentions
    Beach
    54 mentions
    Housekeeping
    36 mentions

    What they offer

    8.0
    Very good

    "Romeos restaurant and bar attached, a great spot with good f..."

    gavin

    |

    December 29, 2018

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Breakfast options

    American
    Asian
    Halal
    Vegetarian

    Restaurants on site

    Romeos Bar & Grillery
    Menu:Buffet, A-la-carte

    Nearby restaurants

    Indonesian cuisine
    Indonesian cuisine
    Warong Miyabi
    4.7 km Indonesian, International
    Caviar Cafe
    7.0 km Indonesian, Seafood
    American cuisine
    American cuisine
    EatWell Bali
    1.1 km American, Steakhouse
    Cosmic Diner
    1.3 km American, Cafe, Diner
    WILD-1 Deli
    1.4 km American, Cafe, Vegetarian
    Asian cuisine
    Asian cuisine
    Warung Padma
    240 m Asian, Indonesian
    Sandpit
    570 m Asian, Indonesian, International
    Da-pat Bar and Restaurant
    1.3 km Asian, European, Indonesian

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Announcements

    Show less

    What guests think of this property

    Overall rating
    9.0
    Exceptional
    From 1378 reviews
    Provided by verified guests of
    Agoda Reviews (809)Booking.com Reviews (569)
    Rating via Agoda8.9
    /
    10
    Cleanliness9.2
    Facilities8.6
    Location8.8
    Room comfort and quality9.0
    Service9.3
    Value for money8.9
    High score for Bali

    Most helpful reviews for Ossotel Legian Hotel

    Solo traveler
    Stayed 8 nights in July 2019
    Superior King or Twin Room
    Excellent8.8
    Value for Money We stay at Oosotel at least 3 times a year so obviously we do like the Hotel . The staff are absolutely second to none. As good as you would expect in a 5 star Hotel. Our only negative is at this time of the year there is very little if any sun on the pool . But beach is only minutes walk away . The rooms are spacious sunfilled and are kept beautifuly clean daily . Many local shops cafes and bars on the doorstep. Really is a great Hotel.
    johnfrom New ZealandReviewed July 19, 2019
    Family with teens
    Stayed 2 nights in July 2019
    Superior King or Twin Room
    Exceptional10.0
    ExceptionalWe are big fans of Ossotel Legian and enjoy our cocktails at their restaurant Romeos 🍹🍸We have stayed here quite a few times now and have never been disappointed. Super clean, comfy beds and a balcony or terrace to chill on. The pool is great to cool down in, the food is great. Love it and look forward to staying again. Oh and if you like espresso martini’s, then Romeos is the place to go. Special mention to our waiter Herman who is always excellent, thank you ☺️
    Timfrom AustraliaReviewed July 11, 2019
    Couple
    Stayed 3 nights in June 2019
    Superior King or Twin Room
    Excellent8.8
    ExcellentStaff are awesome, rooms are spacious with loads of natural light. Spotlessly clean. Only negative for this time of year was lack of sun around pool , which would suit some but beach only minutes away .
    johnfrom New ZealandReviewed June 27, 2019
    Couple
    Stayed 1 night in August 2018
    Superior Room
    Exceptional9.6
    Excellent serviceThe room was very nice and clean. The beddings are of high quality. Breakfast was awesome. Pool was great. Access to beach is there but you have to go through a tiny alley from the back of the hotel. Overall, a very nice hotel and recommended.
    Elshintafrom IndonesiaReviewed April 24, 2019
    Couple
    Stayed 3 nights in April 2019
    Superior King or Twin Room
    Excellent8.0
    Very goodIf you like being central to shops, beach, bars and the colourful hustle and bustle, of Legian, this is a perfect location. Once inside the Ossotel you will be in a quiet getaway. Staff are friendly and helpful, rooms are clean and modern with DVD player. Pool is long configuration with not much shade if you don’t have s pool access room. Nice stay.
    Richardfrom AustraliaReviewed April 08, 2019

    Reviews of Ossotel Legian Hotel from real guests

    Overall rating
    9.0
    Exceptional
    From 1378 reviews
    Provided by verified guests of
    Agoda Reviews (809)Booking.com Reviews (569)
    Rating via Agoda8.9
    /
    10
    Cleanliness9.2
    Facilities8.6
    Location8.8
    Room comfort and quality9.0
    Service9.3
    Value for money8.9
    High score for Bali
    Rating
    9+ Exceptional (302)
    8-9 Excellent (121)
    7-8 Very Good (85)
    6-7 Good (19)
    <6 Below Expectation (25)
    Time of the year
    Mar - May (140)
    Jun - Aug (169)
    Sep - Nov (130)
    Dec - Feb (113)
    All guests (809)
    All room types
    All languages

    Show reviews that mention 

    Showing 552 verified guest comments
    12345
    8.8
    Excellent
    john from New Zealand
    Solo traveler
    Superior King or Twin Room
    Stayed 8 nights in July 2019

    Value for Money ”

    We stay at Oosotel at least 3 times a year so obviously we do like the Hotel . The staff are absolutely second to none. As good as you would expect in a 5 star Hotel. Our only negative is at this time of the year there is very little if any sun on the pool . But beach is only minutes walk away . The rooms are spacious sunfilled and are kept beautifuly clean daily . Many local shops cafes and bars on the doorstep. Really is a great Hotel.

    Reviewed July 19, 2019

    Dear John, Thank you for sharing your feedback which we value greatly. It’s our pleasure to have you stay with us again and we are glad to know that you had enjoyed the experience. We aim to exceed guest expectations and always try to make it a most memorable one for our guests. We’d like to express our gratitude for your compliments to our location, product, and the services, especially the staff who are second to none as the biggest asset of the hotel. With your positive feedback our team will certainly be motivated to enhance further guest's interactions. We look forward to your next visit again. Best regards, Surya

    Responded July 21, 2019
    Ossotel Legian Hotel
    10.0
    Exceptional
    Tim from Australia
    Family with teens
    Superior King or Twin Room
    Stayed 2 nights in July 2019

    Exceptional”

    We are big fans of Ossotel Legian and enjoy our cocktails at their restaurant Romeos 🍹🍸We have stayed here quite a few times now and have never been disappointed. Super clean, comfy beds and a balcony or terrace to chill on. The pool is great to cool down in, the food is great. Love it and look forward to staying again. Oh and if you like espresso martini’s, then Romeos is the place to go. Special mention to our waiter Herman who is always excellent, thank you ☺️

    Reviewed July 11, 2019

    Dear Tim, Thank you for sharing your feedback. It’s indeed our pleasure to have you stay with us and we are glad to know that you had enjoyed the overall experience yet again. We aim to exceed guest expectations and always try to make it a most memorable one for our guests. We’d like to express our gratitude for your compliments to our cleanliness, room amenities, pool, and food. With your positive feedback our team will certainly be motivated to enhance further guest’s interactions. We look forward to welcoming you back soon. Best regards, Surya

    Responded July 14, 2019
    Ossotel Legian Hotel
    8.8
    Excellent
    john from New Zealand
    Couple
    Superior King or Twin Room
    Stayed 3 nights in June 2019

    Excellent”

    Staff are awesome, rooms are spacious with loads of natural light. Spotlessly clean. Only negative for this time of year was lack of sun around pool , which would suit some but beach only minutes away .

    Reviewed June 27, 2019

    Dear John, Thank you for sharing your feedback. It’s indeed our pleasure to have you stay with us and we are glad to know that you had enjoyed the experience. We aim to exceed guest expectations and always try to make it a most memorable one for our guests. We’d like to express our gratitude for your compliments to our staff, room, and cleanliness. With your positive feedback our team will certainly be motivated to enhance further guest’s interactions. We look forward to welcoming you back soon. Best regards, Surya

    Responded June 29, 2019
    Ossotel Legian Hotel
    9.6
    Exceptional
    Elshinta from Indonesia
    Couple
    Superior Room
    Stayed 1 night in August 2018

    Excellent service”

    The room was very nice and clean. The beddings are of high quality. Breakfast was awesome. Pool was great. Access to beach is there but you have to go through a tiny alley from the back of the hotel. Overall, a very nice hotel and recommended.

    Reviewed April 24, 2019

    Dear Elshinta, thank you for writing your feedback which we value greatly. It’s our pleasure to have you stay with us and glad to know that you had a great experience. It is our goal to consistently ensure our facilities and services are efficient to maintain our standard. We strive to provide friendly service, comfortable and modern accommodation to all of our guests. We’d like to express our gratitude for your compliments to our room amenities, cleanliness, breakfast, and swimming pool. We look forward to your next visit. Best regards, Surya

    Responded April 24, 2019
    Ossotel Legian Hotel
    8.0
    Excellent
    Richard from Australia
    Couple
    Superior King or Twin Room
    Stayed 3 nights in April 2019

    Very good”

    If you like being central to shops, beach, bars and the colourful hustle and bustle, of Legian, this is a perfect location. Once inside the Ossotel you will be in a quiet getaway. Staff are friendly and helpful, rooms are clean and modern with DVD player. Pool is long configuration with not much shade if you don’t have s pool access room. Nice stay.

    Reviewed April 08, 2019

    Dear Richard, Thank you so much for your kind comments and endorsement of our products and services at Ossotel. It’s indeed our pleasure to have you stay with us and we're glad to know that you had a great experience. We aim to exceed guest expectations and always try to make it a most memorable one for our guests. We’d like to express our gratitude for your compliments to our location, staff, and room cleanliness. We look forward to welcoming you back soon. Best regards, Surya

    Responded April 09, 2019
    Ossotel Legian Hotel
    10.0
    Exceptional
    Mark from Australia
    Couple
    Deluxe Pool
    Stayed 15 nights in March 2019

    Bali 2019 (Mark & Tracy)”

    Great location with very clean rooms. The staff are very friendly and they treat you as family. The meals in the restaurant were good as was the nightly live entertainment. The room aircons were awesome after long shopping days to the markets that are all within walking distance. We shall return in 2020.

    Reviewed March 28, 2019

    Dear Mark, Thank you for writing your feedback which we value greatly. It’s our pleasure to have you stay with us at Ossotel. It is our goal to consistently ensure our facilities and services are efficient to maintain our standard. We strive to provide friendly service, comfortable and modern accommodation to all of our guests. We’d like to express our gratitude for your compliments to our location, staff, room cleanliness, air conditioners, and food at restaurant. We look forward to welcoming you back soon. Best regards, Surya

    Responded March 28, 2019
    Ossotel Legian Hotel
    10.0
    Exceptional
    Mark from Australia
    Family with young children
    Deluxe Pool
    Stayed 8 nights in March 2019

    Bali 2 (Kaila)”

    Absolutely brilliant resort. The staff treat you like family and the service is second to none. The Hotel is centrally located in Legian close to markets, restaurants and with an early morning shuttle, close to Kuta. I found the rooms well maintained with daily housekeeping I was extremely satisfied.

    Reviewed March 28, 2019

    Dear Mark, Thank you for sharing your feedback. It’s indeed our pleasure to have you stay with us and we are glad to know that you had enjoyed the overall experience at Ossotel. We aim to exceed guest expectations and always try to make it a most memorable one for our guests. We’d like to express our gratitude for your compliments to our staff services, location, rooms, and cleanliness. With your positive feedback our team will certainly be motivated to enhance further guest’s interactions. We look forward to welcoming you back soon. Best regards, Surya

    Responded March 28, 2019
    Ossotel Legian Hotel
    10.0
    Exceptional
    Monica from Australia
    Group
    Deluxe Pool
    Stayed 3 nights in March 2019

    New favorite”

    Stayed here for 3 nights and had an amazing time. My favorite part of Bali for food, and shopping. A lane access to the beach. The pool access rooms are great value and loved be able to come back to have a quick dip and chill by the pool. Romeo's bar staff are so friendly, food was great and cocktails were strong. Will definitely stay again.

    Reviewed March 17, 2019

    Dear Monica, We certainly appreciate you for taking the time to share your feedback. It’s indeed our pleasure to have you stay with us and glad to know that you've found us as the new favorite place for your holiday. We’d like to express our gratitude for your compliments to our pool access room, restaurant, and not to mention, our location.Thank you for your positive feedback and we look forward to welcoming you back soon. Best regards, Surya

    Responded March 18, 2019
    Ossotel Legian Hotel
    8.8
    Excellent
    Natalie from Australia
    Group
    Superior King or Twin Room
    Stayed 3 nights in March 2019

    Enjoyable Stay at the Ossotel”

    We chose to upgrade to a pool view room which is truly worth it. It was great to jump into the pool straight from our room. The staff were very friendly and this is my second stay at the Ossotel. Location is very good and there is a direct path to the beach. I would recommend this hotel to couples and friends.

    Reviewed March 06, 2019

    Dear Natalie, Thank you for sharing your feedback. It’s indeed our pleasure to have you stay with us for the second time and we are glad to know that you had enjoyed the experience again. We aim to exceed guest expectations and always try to make it a most memorable one for our guests. We’d like to express our gratitude for your compliments to our staff and location. With your positive feedback our team will certainly be motivated to enhance further guest’s interactions. We look forward to welcoming you back soon. Best regards, Surya

    Responded March 10, 2019
    Ossotel Legian Hotel
    9.6
    Exceptional
    Michelle from Indonesia
    Couple
    Superior King or Twin Room
    Stayed 2 nights in May 2019

    Nice hotel”

    Very good hotel. i love the cozy feeling when i enter the hotel. Room is grrat, bed is comfy, breakfast is good, pool is good. Will. Come back for sure.

    Reviewed July 01, 2019

    Dear Michelle, Thank you for sharing your feedback. It’s indeed our pleasure to have you stay with us and we are glad to know that you had enjoyed the experience at Ossotel. We aim to exceed guest expectations and always try to make it a most memorable one for our guests. We’d like to express our gratitude for your compliments to our room, bed, breakfast, and swimming pool. We look forward to welcoming you back soon. Best regards, Surya

    Responded July 01, 2019
    Ossotel Legian Hotel
    8.4
    Excellent
    Samuel from Australia
    Couple
    Deluxe Pool
    Stayed 7 nights in June 2019

    Great hotel in an ideal yet quiet location.Close to a lot of places”

    Very friendly staff and good hotel rooms Room service is quick and good. Buffet breakfast option is okay but nothing special at all. Pool is fantastic although one is very obviously warmer than the other. Beds are super comfy. Overall a great hotel and will definitely return one day.

    Reviewed June 13, 2019

    Dear Samuel, Thank you for sharing your feedback. It’s indeed our pleasure to have you stay with us and we are glad to know that you had enjoyed the experience at Ossotel. We aim to exceed guest expectations and always try to make it a most memorable one for our guests. We’d like to express our gratitude for your compliments to our location, staff, rooms, and the service. Regarding your concern on pool temperature difference, it's because we are regularly heating one side of the pool. Once again, thank you for your positive feedback and we look forward to welcoming you back soon. Best regards, Surya

    Responded June 14, 2019
    Ossotel Legian Hotel
    10.0
    Exceptional
    Michelle from Australia
    Couple
    Deluxe Pool
    Stayed 5 nights in February 2019

    Fantastic Hotel”

    This hotel is exactly as the photos show. I loved this hotel and the location. My husbands only complaint was he thought the pool was to hot. We were in the rooms in the first pool but we found the second pool cooler. This is will now be my go to hotel when staying in bali

    Reviewed June 04, 2019

    Dear Michelle, Thank you for sharing your feedback. It’s indeed our pleasure to have you stay with us and we are glad to know that you had enjoyed the experience at Ossotel. We aim to exceed guest expectations and always try to make it a most memorable one for our guests. We’d like to express our gratitude for your compliments to our location. We look forward to welcoming you back soon. Best regards, Surya

    Responded June 04, 2019
    Ossotel Legian Hotel
    10.0
    Exceptional
    Christine from Australia
    Group
    Superior King or Twin Room
    Stayed 7 nights in May 2019

    5star for half price ”

    Excellent location , excellent staff with attention to detail . Loved the little gifts at night, chocolate and cakes. Toiletries are fantastic. Don’t need to take a thing. Breakfast was fine and service was fantastic.

    Reviewed May 30, 2019

    Dear Christine, Thank you for writing your feedback which we value greatly. It’s our pleasure to have you stay with us and glad to know that you had a great experience. It is our goal to consistently ensure our facilities and services are efficient to maintain our standard. We strive to provide friendly service, comfortable and modern accommodation to all of our guests. We’d like to express our gratitude for your compliments to our location, staff, room amenities, breakfast, and services. We look forward to your next visit. Best regards, Surya

    Responded May 31, 2019
    Ossotel Legian Hotel
    9.6
    Exceptional
    TREVOR from Australia
    Solo traveler
    Superior King or Twin Room
    Stayed 2 nights in January 2019

    Fantastic Hotel”

    Spent 2 nites here and wish it had been longer. In a fantastic location amongst good restaurants and bars. Walking distance (100m) to the beach. Comfy beds , ice cool aircon , excellent wifi and very friendly staff. Will definitely return for a longer stay.

    Reviewed January 11, 2019

    Dear Trevor, Thank you so much for your kind comments and endorsement of our products and services at Ossotel. It’s indeed our pleasure to have you stay with us and we're glad to know that you had a great experience. We aim to exceed guest expectations and always try to make it a most memorable one for our guests. We’d like to express our gratitude for your compliments to our location, bed, air conditioner, and staff. We look forward to welcoming you back soon. Best regards, Surya

    Responded January 13, 2019
    Ossotel Legian Hotel
    10.0
    Exceptional
    David from Australia
    Solo traveler
    Superior King or Twin Room
    Stayed 1 night in May 2018

    Great location”

    Well presented and clean rooms with a very nice pool. The location with a short walk to a less crowded section of beach is excellent. There are also many nearby restaurants and the one in the hotel is quite good too.

    Reviewed January 03, 2019

    Dear David, Thank you for sharing your feedback. It’s indeed our pleasure to have you stay with us and we are glad to know that you had enjoyed the overall experience at Ossotel. We aim to exceed guest expectations and always try to make it a most memorable one for our guests. We’d like to express our gratitude for your compliments to our room, swimming pool, and location. With your positive feedback our team will certainly be motivated to enhance further guest’s interactions. We look forward to welcoming you back soon. Best regards, Surya

    Responded January 04, 2019
    Ossotel Legian Hotel
    10.0
    Exceptional
    Cherie-Anne from Australia
    Couple
    Superior King or Twin Room
    Stayed 8 nights in March 2019

    Great location, friendly attentitive staff”

    Clean, friendly hotel in a great location. Staff couldn't have been more helpful. The only things we could fault is that the barista coffee is not included with breakfast and is only lukewarm when you receive it and service around the pool is a little slow and the cocktails could be improved on (don't order a "Cosmo") although the staff did replace them when we couldn't drink them. The little cakes and chocolates and fresh water left in the room in the evenings was a nice touch. Pool access rooms only have a very small area outside the room and day beds aren't quite big enough to sit on comfortably. The design of the pool access rooms would've been better if there was a bigger and wider decking area outside the rooms. Access to the beach is very handy, a two minute walk down a laneway at the rear of the pool area. Buffet breakfast was ordinary but there is an option to choose 5 or 6 other breakfast meals from a separate menu.

    Reviewed April 05, 2019

    Dear Cherie-Anne, Thank you for writing your feedback which we value greatly. It’s our pleasure to have you stay with us and we're glad to know that you had a great experience. It is our goal to consistently ensure our facilities and services are efficient to maintain our standard. We strive to provide friendly service, comfortable and modern accommodation to all of our guests. We’d like to express our gratitude for your compliments to our location and staff. However, we also noted your concerns which will be addressed for our improvement. With your positive feedback our team will certainly be motivated to enhance further guest’s interactions. We look forward to welcoming you back soon. Best regards, Surya

    Responded April 05, 2019
    Ossotel Legian Hotel
    9.2
    Exceptional
    Robert from Australia
    Solo traveler
    Superior King or Twin Room
    Stayed 13 nights in February 2019

    Great value and excellent in most aspects”

    The Ossotel was great value. The rooms were modern, comfortable and very clean. The staff were excellent, both friendly and helpful. The restaurant was very good both for food and service, although the breakfast buffet didn't have too many options.

    Reviewed March 17, 2019

    Dear Robert, Thank you for sharing your feedback. It’s indeed our pleasure to have you stay with us and we are glad to know that you had enjoyed the experience at Ossotel. We aim to exceed guest expectations and always try to make it a most memorable one for our guests. We’d like to express our gratitude for your compliments to our room, staff, and restaurant. We look forward to welcoming you back soon. Best regards, Surya

    Responded March 18, 2019
    Ossotel Legian Hotel
    9.6
    Exceptional
    Scott from Australia
    Solo traveler
    Superior King or Twin Room
    Stayed 7 nights in July 2018

    Great boutique hotel ”

    The room was great Very clean and well kept each day Food is fantastic and very reasonably priced Staff super friendly and helpful The only reason I gave four stars for facilities is because like so many hotels of this tall skinny design the pool gets very little sun and is cold. There are two sides to the pool and apparently they move a heater from side to side weekly but it is still no good. My advice to the hotel is to get 2 good quality effective heaters and they will have a lot more guests enjoying the pool while ordering more food and drinks. The cold pool definitely reduces their ability to sell drinks and food from pool side. All in all stay here if you want great quality for a fair price. But if you are all about the poolside experience maybe consider a more open plan venue where the sun hits the pool.

    Reviewed July 25, 2018

    Dear Scott, Thank you for writing your feedback. It’s our pleasure to have you stay with us and we are glad to know that you had enjoyed the experience. We take a lot of effort to personalize the service for our guest's individual needs. We aim to exceed guest expectations and always try to make it a most memorable one. We’d like to express our gratitude for your compliments to our room, food, and staff. We really appreciate your kind advice regarding our pool and it will be addressed for our improvement. Once again, thank you for your positive feedback and we look forward to welcoming you back soon. Best regards, Surya

    Responded July 25, 2018
    Ossotel Legian Hotel
    10.0
    Exceptional
    Jeffrey from Australia
    Couple
    Superior King or Twin Room
    Stayed 4 nights in May 2018

    Reomomending, but maybe l shouldn’t!”

    Yes l’m highly recomending, with reservations, because l’m worried too many people will get know about it and l might have trouble booking next time. Great service and a very comfortable bed......I neglected to lift the covers to find the make of mattress....l slept like a baby! We didn’t have breakfast at the hotel, so l can’t comment on that, but everything thing else exceeded expectations. We live in Bangkok and travel Asia constantly, so we know what we are talking about.

    Reviewed June 01, 2018

    Dear Jeffrey, Thank you for sharing your feedback. It’s indeed our pleasure to have you stay with us and we are glad to know that you had enjoyed the experience at Ossotel. We aim to exceed guest expectations and always try to make it a most memorable one for our guests. We’d like to express our gratitude for your compliments to our services and bed that comfortable. With your positive feedback our team will certainly be motivated to enhance further guest’s interactions. We look forward to welcoming you back soon. Best regards, Surya

    Responded June 04, 2018
    Ossotel Legian Hotel
    10.0
    Exceptional
    Mark from Australia
    Family with young children
    Deluxe Pool
    Stayed 15 nights in February 2018

    Holiday 2018”

    Beautiful Location with clean rooms and fantastic meals. The staff are awesome as they operate as a large family unit, they treat you as a family member. Now request is too hard or no presented problem is not addressed. We would thoroughly recommend the Ossotel to anyone, see you again later in the year, Bye for now.

    Reviewed February 23, 2018

    Dear Mark, Thank you so much for your kind comments and endorsement of our products and services. It’s our pleasure to have you stay with us for 15 nights and we are glad to know that you had enjoyed the overall experience. We take a lot of effort to personalize the service for our guest's individual needs and always try to make it a most memorable one. Once again, thank you for your positive feedback and we look forward to welcoming you back soon. Best regards, Surya

    Responded February 23, 2018
    Ossotel Legian Hotel
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