This property is in high demand!
Booked 50 times | 21 travelers are looking at this property right now
120 meters to the beach
Located in heart of Guam
Free Wi-Fi in all rooms!
Booked 50 times | 21 travelers are looking at this property right now
|Value for money||8.0|
|Nearest airport||Antonio B. Won Pat International Airport (GUM) - Guam|
|Distance to airport||2.5 km|
"Outrigger in general aspect is very good."
November 27, 2016
"It has clean rooms, nice staff."
January 30, 2017
"many restaurants are located nearby hotel."
November 20, 2017
"This hotel is located in the center of tourist street so, al..."
December 17, 2018
Outrigger Guam Beach Resort, located in Tumon Bay, Guam, is a popular choice for travelers. Only 5.5 miles away, this 4.5-star hotel can be easily accessed from the airport. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Simply put, all the services and amenities you have come to expect from Outrigger Hotels & Resorts are right in the comfort of your own home. Free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, luggage storage, valet parking are just a few of the facilities that set Outrigger Guam Beach Resort apart from other hotels in the city.
Experience high quality room facilities during your stay here. Some rooms include television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning, provided to help guests recharge after a long day. The hotel offers many unique recreational opportunities such as hot tub, fitness center, outdoor pool, spa, massage. Outrigger Guam Beach Resort is a smart choice for travelers to Guam, offering a relaxed and hassle-free stay every time.
"Staff are nice and polite."
December 27, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Outrigger Guam Beach Resort
Great location. Friendly staff.”
Location is the one that puts this hotel over the top. Free parking as well, and the buses stop right in front of the lobby area. Beachfront is also accessible and pool area is very spacious
Hafa Adai, Thank you for choosing to stay with us here at the Outrigger Guam Beach Resort and for taking the time to complete a review. We value your feedback. I am happy to hear that you enjoyed our great central location where can be very convenient to get around on foot. Thank you again for sharing your experience with us and we hope to see you again!
VERY GOOD HOTEL”
VERY GOOD HOTEL
Hafa Adai, thank you for your great review! I am thrilled that you enjoyed your stay with us. Please come back and see us soon. Thank you for choosing the Outrigger Guam Beach Resort and look forward to welcoming you back soon.
Terrible customer service”
Our stay was terrible. I contacted management, gave a clear explanation of our issues and received no response. The customer service was very bad and staff is poorly trained. We do not recommend the Outrigger. It is NOT worth the money.
Hafa Adai! Thank you for sharing experiences of your recent stay at the Outrigger Guam Beach Resort. I appreciate your comments and feedback. I sincerely apologize for the challenges you experienced during the stay. It is with disappointment to hear our team members could not take care of the issue properly while you are here as our team is known for our personal hafa adai service. Let me assure you your comments have been shared with our team and a heartfelt apology goes out to you as this is not a common occurrence. Thank you for staying with us. I hope to give us another opportunity to better serve you and make this right. Again, Si Yu'os Ma'ase - Thank you.
I’ve stayed at many hotels on Guam. This is my 2nd time staying at Outrigger. But far, Outrigger is the best on Guam. Even better than Dusit. The staff from check-in to checking out provided exceptional customer service! Thank you!
Hafa Adai! Thank you for your repeat stay with us here at the Outrigger Guam Beach Resort and for taking the time to share your experience at the resort. Our goal is for all of our guests to be comfortable and relaxed throughout their stay. I am so happy to hear that you have enjoyed your stay with us. We hope to see you in the future! Again, Si Yu'os Ma'ase - Thank you.
hotel full...aircon not able to compensate”
once we got to our 4th room...the aircon was "acceptable"...but had to have a stand fan. the hotel staff were absolutely outstanding in how they handled the issues. that alone keeps us coming back.
Hafa Adai, Thank you for taking the time to share your experience with us at the Outrigger Guam Beach Resort. Please accept our sincere apology for the issue on the air conditioning in your room. Please know that the issue has been addressed with the appropriate departments and we work on improving a preventative maintenance program. On the other hand, glad to hear that our staff were able to assist you. Thank you for staying with us. We sincerely hope that you will give us another opportunity to welcome you back if the travel brings you back on Guam. Again, Si Yu'os Ma'ase - Thank you.
Great location, center of tumon. Beach was great but no beach chairs for hotel guest at the front beach. And we requested for a spoon and fork in our room they charge us 2usd for just bringing the spoon and fork in our room
We value your feedback and will utilize your information to improve our service and amenities for the future
amazing location..amazing and friendly staff”
this hotel has the best location if you are looking for a nice beach getaway. their pool is very big...and even when busy doesnt "feel" so busy. food is great in all three restaurants. you dont need to have a rental car when staying at the hotel, but in the event you do, there is adequate parking at outrigger as well as directly next door at another hotel...and the parking is free, even if you are not a hotel guest. would definitely stay here again as well as recommend to others.
Hafa Adai! Thank you for the great review on the Outrigger Guam Beach Resort and delighted you enjoyed our convenient location, pool and restaurants! Thank you for staying with us as your home away from home. We hope to welcome you back on your next visit to Guam and you had wonderful trip back to home. Again, Si Yu'os Ma'ase - Thank you.
Best location and near to everything. ”
We never regret booking here at outrigger. Quiet expensive but accessible to everything. You do not need pay for transportation that much because its near to everything unless you will go to the other side of the island. Outrigger is near to malls, has its own bus stop near to exciting restaurants in the island.
Hafa Adai! Thank you for your comment in regards to the location of our resort. Being located in the heart of Tumon our guests find it easy to explore the area on foot. Thank you for staying at the Outrigger Guam Beach Resort and we look forward see you again soon! Hope you had wonderful trip back to Philippines. Again, Si Yu'os Ma'ase - Thank you.
Best staff and location”
Special shoutout to Ms. Sally of housekeeping for being very helpful ,who went out of her way to find my son's retainers, thanks you so much! Their staff is the best,location is good but price is rather high
Hafa Adai! Thank you for your stay at the Outrigger Guam Beach Resort, and sincerely appreciate your feedback. We are happy to learn that our staff were able to assist you with finding a misplaced item. We have a truly great team to deliver all those so I will be sure to share your kind review with them. We look forward to hosting you again in the future! Again, Si Yu'os Ma'ase - Thank you.
We booked the Oceanfront room and the view was fantastic! Pools down below, hotels on both sides, beach and the water right in front of you. The balcony was big enough for the whole family to just relax and hang out and enjoy the breeze. The room was spacious and clean, and so was the bathroom which was great. Usually bathrooms with bathtubs in other hotels tend to have these molds around the tub area, making it a bit disgusting to relax with a bubble bath. Not this one, it was especially clean so the kids really took advantage of having bubble baths every day. They had an automatic toilet seat which was pretty cool, too. And the toiletries provided were lovely enough to really use. Wifi was pretty fast, and there's the usual bedroom slippers, hairdryer, iron, vault, and mini ref. There were lots of drawers and closet space. There was a flat screen TV, a sofa, and the beds had lovely sheets. Towels were replaced daily, and the sheets were always made when we get back. The complimentary coffee was quite good. They had a coffee maker in place, but were gracious enough to send a microwave and electric kettle when we requested for it. Waiting time for the staff to come to your room was a bit slow, we had to follow up several times before they came for whatever it was you needed, but aside from that, service was good. The hotel had beach access and had different pools with waterfalls and slide so the kids had so much fun swimming and snorkeling. Towels were provided by the pool, just make sure you bring the pool towel card given to you, so you don't have to worry about bringing one, and you can bring it up to your room where you could shower to your convenience. Floaters can be rented out for pool use, as well as for beach use along with boats, canoes, snorkels, volleyballs, beach bikes, etc. The hotel was also smack in the middle of the shopping scene, with it being connected to The Plaza mall right via the lobby area. The DFS T Galleria and JP Superstore was just
Hafa Adai! Thank you for choosing the Outrigger Guam Beach Resort as your home away from home. We appreciate you taking the time to post a very detailed review on your stay with us. We look forward to welcoming you and your family back at your next visit to Guam. We hope you and your family had a wonderful trip back to home. Again, Si Yu'os Ma'ase - Thank you.
Perfect Resort in GUAM”
My 2nd here in Outrigger and it was so great again. Perfect location, Room, Staff, Food, Amenities, Beach, everything! We will definitely go back here. It was another Great experience! Keep it up Outrigger! Thank you Agoda! 😊👍🏼
Well maintained but it time to renovate. ”
Outrigger is an excellent choice for people who don't want to drive. this hotel is located in the center of tourist street so, all you need is to walk a few minutes to go restaurants, shops and beaches. Well maintained but, as the hotel was built far more that a decade, it is the right time to renovate facilities and rooms. Foods and the service were O.K..
Hafa Adai! We appreciate you taking the time to post a review of our property on Agoda. Very glad to hear that you recognize our ideal location and the well-maintained resort. Thank you for staying with us. We hope you will give us another opportunity to serve you and your family better and you had a wonderful trip back to South Korea. Again, Si Yu'os Ma'ase - Thank you.
Hotel right in the main happenings ”
Staff are nice and polite. Would be better if the balcony is bigger and equipped with a chair and clothes rack
Hafa Adai! Thank you for choosing to stay with us here at the Outrigger Guam Beach Resort and for taking the time to complete a review. Our goal is for all of our guests to be comfortable and relaxed throughout their stay. Please kindly note that for the safety reason, placing clothes in the balcony are not permitted. Look forward to welcoming you back in the future! Again, Si Yu'os Ma'ase - Thank you.
Room condition was quite nice, and the location was perfect. But there was only one staff when I check out and 5-6 guests including me waited so long time.
Hafa Adai! Thank you so much for sharing your recent experience with us. I am happy to see that you enjoyed your stay. I do apologize for the wait upon check out, please note we are working to improve to reduce the wait time at the front desk. We hope that you can come back and visit soon!
Hafa Adai! Thank you for taking a time to post your comments and excellent rating. Again, Si Yu'os Ma'ase - Thank you. Sincerely, Outrigger Guam Beach Resort
amount paid is more than the one specified in agoda”
There is such a thing as occupancy tax which should already be included when booking so as not to be surprise when being charged more. That is why i never like it when there is no choice but to pay the property.
Hafa Adai! Thank you for staying at the Outrigger Guam Beach Resort. We apologize for any inconvenience may have caused you at the time of settlement. We hope you will give us another opportunity to serve you better and your return to Philippines was pleasant. Again, Si Yu'os Ma'ase - Thank you.
Excellent Location but can improve on staff service”
Location of hotel is centrally located. Along the busiest area in Guam when it comes to shopping. Shuttle service has several stops near the hotel which makes it easy for public transport. Restaurants around the area open early morning and late in the evening. Staff service though needs more improvement. Paying a huge amount on the room rate would entail good service. There were several request that they didn't accommodate simply because they don't want to allot more time on providing what we need. For example, from the room, we called concierge to help us make a reservation at a local restaurant for dinner, concierge staff told me just to come down and request while in the lobby. Another is when we were requesting for ice packs because we were bringing breastmilk with us to the airport. They said they had ice packs but manager said they have other use for the ice packs and could not give us.
Hafa Adai, thank you for sharing the experiences of your recent visit at the Outrigger Guam Beach Resort. We sincerely regret to hear of the inconveniences mentioned. We truly believe that this is not the high quality services that we are known to provide and thank you for bringing this to our attention so that we may further address the issues to improve upon. Please accept our apologies for the inconveniences you may have experienced during your stay. Very glad that you enjoyed our great location. We hope you will give us another opportunity to serve you better and your return to Philippines was pleasant. Again, Si Yu'os Ma'ase - Thank you.
Right on the beach and easy access to restaurants/shopping makes for the perfect anniversary getaway. In close proximity to tour start point which also made life easy. The view would have to be the worst part of our room. Barely any ocean view that we paid for but mostly building rooftops and parking lot. Nicely kept bathroom although it was showing signs of aging badly. You're paying for the convenience of location here...and a comfortable bed.
Hafa Adai! Thank you for sharing experiences of your stay at the Outrigger Guam Beach Resort. I appreciate your comments and feedback. We would recommend to try our popular ocean front room out for the next opportunity. Thank you for staying with us. We look forward hosting you and your spouse again. Si Yu'os Ma'ase - Thank you.
it was good”
my room was clean and staffs were so kind to us. its location is the best for shopping and taking a walk at night safely. Though its swimming pools were too small for adults, it does not matter as it has beach in front of hotel so that i could swim at the beach like hotel swimming pool.
Hafa Adai! We appreciate you taking the time to post a review of our resort on Agoda. Very glad to hear that you recognize our ideal location and great beach. Thank you for staying with us. We love to welcome you back soon and you had wonderful trip back to South Korea. Again, Si Yu'os Ma'ase - Thank you.
First Class Service”
We stayed at this hotel for 2 weeks and experienced awesome customer service. When we experienced some very noisy "neighbors," on the other side of an adjoining door, the manager upgraded us to a quieter, non-adjoining room and made everything just perfect for us. Thank you, Phil!!!
Hafa Adai! Thank you for the excellent rating on the Outrigger Guam Beach Resort. We are delighted you enjoyed the service you received during your stay. Thank you for staying with us. We hope to welcome you back on your next visit to Guam soon and you had wonderful trip back to home. Again, Si Yu'os Ma'ase - Thank you.
120 meters to the beach
Located in heart of Guam