6 Dec 2018
Thursday
7 Dec 2018
Friday
2 adults, 0 children
1 room
Outrigger Laguna Phuket Beach Resort
Outrigger Laguna Phuket Beach Resort
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10.0
Exceptional

"Everything here is so perfect when you travel with kids!"

Amandine

|

May 4, 2018

1 King Bed Lagoon View - Bed Outrigger Laguna Phuket Beach Resort
1 King Bed Lagoon View - Bed
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Lobby Outrigger Laguna Phuket Beach Resort
Lobby
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Beach Outrigger Laguna Phuket Beach Resort
Beach
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Swimming pool Outrigger Laguna Phuket Beach Resort
Swimming pool
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See map Outrigger Laguna Phuket Beach Resort
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Excellent
Location
8.4
See all 64 photos Outrigger Laguna Phuket Beach Resort
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What guests are saying:
Remarkable place with courteous and efficient staff. Highly recommend
Low from Malaysia
Couple
Near airport. Beach wasn't great because waters were choppy. But swimming pool was excellent with a really nice slide that the kids enjoyed
Chow from Malaysia
Family with young children
Thank you for a fabulous stay and the staff are 5 star!! We will be back
Sue from Australia
Couple
Very good service and made our stay so comfortable. Our rooms were tidied each time we left the room.
Cai from Thailand
Family with young children
very relax
Lay from Malaysia
Couple
Everything here is so perfect when you travel with kids! Special like for the pool and the slides
Amandine from Hong Kong
Family with young children
Worth every moment spent @this resort. Highly recommended. Rating of 9.5/10
Ming from Singapore
Couple
Big resort on the beach that has everything. Nice pool and nice location on beach. Good for kids and there were plenty. Beautiful large rooms with everything you could want. Plenty of activities.
Mark from Thailand
Couple
Great location right on the Beach! Beautiful sunsets! Staff always very helpful.
Deana from Australia
Group

Outrigger Laguna Phuket Beach Resort

Laguna Phuket, 323 Moo 2, Srisoonthorn Road, Charngtalay, Thalang, Bang Thao, Phuket, Thailand, 83110 - View on map
Excellent location
- 70 meters to the beach
- What's nearby?
Excellent
From 1341 reviewsSee what guests said
8.7
/
10
Exceptional service
9.1
Recommended by 92% of guests
Value for money8.5
Distance to city center18.50 Km
Location rating8.4
Nearest airportPhuket International Airport (HKT)
Distance to airport12.3 km

  • Airport transfer

  • 70 meters to the beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
9.1
Exceptional
Room comfort & quality
This property is in high demand!Last booked 2 hours ago | 13 travelers are looking at this property right now
1 King Bed Club Lagoon View
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1 King Bed Club Lagoon View
...
  • Room size: 54 m²/581 ft²
  • Lagoon view
  • 1 king bed
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Club Ocean View King
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Club Ocean View King
...
  • Room size: 54 m²/581 ft²
  • Partial sea view
  • 1 king bed
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Lagoon Villa 2 Bedroom
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Lagoon Villa 2 Bedroom
...
  • Room size: 152 m²/1636 ft²
  • Lagoon view
  • 2 queen beds & 1 king bed &...
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Club Oceanfront, Club level, Guest room, 1 King
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Club Oceanfront, Club level, Guest room, 1 King
...
  • Room size: 54 m²/581 ft²
  • Ocean view
  • 1 king bed
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2 Twin Oceanfront
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2 Twin Oceanfront
...
  • Room size: 43 m²/463 ft²
  • Sea view
  • 2 double beds & 1 double be...
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Lagoon View 2 Bedroom Suite
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Lagoon View 2 Bedroom Suite
...
  • Room size: 152 m²/1636 ft²
  • Balcony/terrace
  • 1 super king bed or 2 singl...
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Premier Sea View with Terrace
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Premier Sea View with Terrace
...
  • Room size: 43 m²/463 ft²
  • Partial sea view
  • 1 king bed
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Ocean Front 1 King Bed
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Ocean Front 1 King Bed
...
  • Room size: 43 m²/463 ft²
  • Sea view
  • 1 king bed
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Lagoon View 1-Bedroom Suite
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Lagoon View 1-Bedroom Suite
...
  • Room size: 104 m²/1119 ft²
  • Lagoon view
  • 1 king bed
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Ocean View 1 Bedroom Suite 1 King
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Ocean View 1 Bedroom Suite 1 King
...
  • Room size: 104 m²/1119 ft²
  • Partial sea view
  • 1 king bed
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Have a question for Outrigger Laguna Phuket Beach Resort?

What people love about the property

  • 10.0
    Exceptional

    "Great location right on the Beach!"

    Deana

    |

    March 26, 2018

  • 10.0
    Exceptional

    "Nice beach, excellent service, will go again."

    Low

    |

    February 19, 2018

  • 8.8
    Excellent

    "Very nice resort."

    Jonathan

    |

    December 27, 2017

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More about Outrigger Laguna Phuket Beach Resort

More about Outrigger Laguna Phuket Beach Resort

10.0
Exceptional

"Hotel rooms were clean and comfortable."

Lorna

|

March 31, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

10.0
Exceptional

"Truly great guest service."

Nopporn

|

April 23, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1341)Booking.com Reviews (934)
8.7
/
10
Excellent
From 1341 reviews
Cleanliness9.1
Facilities9.0
Location8.4
Room comfort and quality9.1
Service9.1
Value for money8.5
Provided by verified guests of Agoda
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Showing 1032 verified guest comments
12345
8.8
Excellent
Koh from United States
Couple
Ocean Front 1 King Bed
Stayed 4 nights in November 2018
Peaceful locations”
It's pretty expensive to stay in this resort! Per day is about ~250 SGD depending on which suites you choose. The room is very nice and I love the design of it! there is also a balcony for you to chill out while looking at the ocean. Tenants-wise, mostly families (90%) Be prepared to spend quite a fair bit on taxi to get you out to places where there are things to see and do. It's a good place for people who prefers to just enjoy the ocean and spending quality time together with family or partners. It's not a shopping-kind of a area. Food wise, the resort itself a pretty good menu (mainly seafood) but very expensive... per dish between 15 to 50 SGD depending on what u eat from the menu. If you are looking at cheaper alternatives near this resort, it would be the restaurants along the beach, there you will find cheaper food. Otherwise, be prepared to spend ALOT eating at the resort for lunch and dinner (if you include breakfast as part of the resort stay package)
Reviewed December 03, 2018
9.6
Exceptional
Jon from United Kingdom
Couple
1 King Bed Lagoon View
Stayed 3 nights in November 2018
Nice resort in a secluded part of Phuket”
Feels quite new compared to other hotels in this area. Extremely polite staff, food surprisingly tasty and the location is smack in the middle of Bang Tao beach. If all you want to do is relax and swim in the sea, this is the perfect place to do it - the beach is quiet compared to other parts of Phuket and it's several km long. You'll be able to find a quiet spot somewhere! The location in Laguna also means you can travel by free shuttle bus to any of the other resorts and try out their restaurants etc, which we did during our stay. Not much going on in this area other than resorts. Taxis to other parts of Phuket can get costly so bear this in mind. It's a short drive to Patong to experience some nightlife, but it will cost around 700-800 baht one way.
Reviewed November 17, 2018
Thank you Jon for choosing to spend your 3 night vacation with us at Outrigger Laguna Phuket Beach Resort. I am delighted to read that all aspects of your stay met with your expectations. It was an honour to host and welcome you to our tropical paradise. The team and I hope that we will have the pleasure of welcoming you again soon! Kindest Regards Leah Matters
Responded November 22, 2018
Outrigger Laguna Phuket Beach Resort
8.8
Excellent
Abhineet from Singapore
Couple
2 Twin Oceanfront
Stayed 2 nights in October 2018
Great Holiday!”
Had stayed with my wife at Outrigger. The resort is nice, and the staff are very cheerful and helpful! We had a room with an ocean view, and the view was certainly great! We had some difficulty getting beach beds by the Ocean, but Rudy from the resort staff helped us haul 2 beach beds and gave us seats right at the ocean, underneath the shade of coconut trees! Also, the cabana butler Was was very cheerful, polite and helpful. The breakfast buffet was great (we loved the spread), as was the food. We had fish and chips, as well as Tom Yum soup at the beach restaurant, and the flavours were amazing! The food is a tad expensive though, but we didn't mind, being a short holiday. The Laguna area is well connected with shuttles, but if you are to go outside the Laguna area, to say Potong, then you would have to spend around THB 600-800 one way. Overall, myself and my wife loved our stay, and would definitely like to come back again!
Reviewed October 17, 2018
Thank you Abhineet for choosing to spend your 2 night stay with us at Outrigger Laguna Phuket Beach Resort. Thank you also for recognising our Outrigger hosts and in particular Khun Rudy and Khun Wat for their service delivery and guest engagement. I look forward to sharing your positive feedback with them both. We are delighted to read that overall you and your wife loved your stay and that we will have the pleasure in welcoming you back soon. Kindest regards Leah Matters
Responded November 22, 2018
Outrigger Laguna Phuket Beach Resort
8.4
Excellent
Thy from Australia
Family with young children
1 King Bed Club Lagoon View
Stayed 6 nights in August 2018
Excellent”
We booked the club room with Lagoon view. However when we got there I was concerned that my 2 yo son would climb over the balcony hence we changed rooms to a ground floor with terrace and paid more for the upgrade but it was worth it. Although the room was a bit smaller we felt safer for the children. The kids club was a bit lacking and tired looking (compared to the katathani where we stayed for 1 week earlier) and quite hard to access as you had to walk around the back and the pathway got a bit flooded when it rained. The pools had little shade but was quite big so it did not feel crowded. There are beach restaurants which can be easily accessed from the beach side of the hotel, which was a 20m walk from the hotel. But overall we were quite happy with our stay and the club access was definitely worth it if staying at the outrigger.
Reviewed October 09, 2018
Thank you Thy for choosing to spend your 6 night Phuket holiday with us at Outrigger Laguna Phuket Beach Resort. We, management and staff, have worked hard to develop and instill the correct culture based on our Outrigger Values within the resort. We use negative feedback as a management tool to reflect, address and remedy as part of our ongoing efforts to provide our guests distinctive service. Above all, as hosts, we strive to welcome and entertain our guests and friends with warmth and generosity. We are pleased to read that our staff provided you with a room that was more suitable for you and your family for the remainder of your stay. I am pleased to read that overall you enjoyed your stay and we do hope to have the pleasure of welcoming you and your family again in the near future. Kindest Regards Leah Matters
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Outrigger Laguna Phuket Beach Resort
9.2
Exceptional
James from United States
Couple
1 King Bed Lagoon View
Stayed 3 nights in August 2018
Nice place for a family to relax”
The resort was very nice and would be a perfect place to bring a family. There were lots of kids, and it might not be the best place for a couple looking for a quiet getaway. Also, Laguna is a bit secluded, so don't expect to have much entertainment in the evenings, except for the reggae bar down the beach. The breakfast buffet was very nice. The local Thai restaurants just down the beach were relatively inexpensive and good, a nice alternative to eating in the hotel for every meal.
Reviewed September 06, 2018
Dear James Thank you for taking the time to write and review your recent stay with us at Outrigger Laguna Phuket Beach Resort. It was a pleasure to be your host. Thank you for highlighting our buffet breakfast at Locavore Restaurant which features a variety of hot and cold dishes, fruit, freshly baked breads and pastries, Asian and Western delights, eggs cooked to your liking and delicious coffee. It was wonderful to read that you enjoyed exploring what the destination has to offer and we do hope to welcome you again in the near future. Until then, Sawasdee. Kindest Regards Leah Matters
Responded October 05, 2018
Outrigger Laguna Phuket Beach Resort
9.2
Exceptional
azreen from Malaysia
Family with young children
1 King Bed Lagoon View
Stayed 3 nights in August 2018
Great huge pool, near beach, love the lake view. ”
We love our room. the pool is so huge enough space for everyone. Ample parking space. Dont miss out the morning activities provided by the hotel e.g yoga, pilates. The gym was good too. Huge hotel area, our room was near the beach so had to walk quite far from the entrance. Pls try halal cafe Hillmyna Cafe (one of the best restaurant here in Bangthao) they served good food at very reasonable price altho the cafe looks expensive from outside! We were quite shocked the food was very reasonable & quality food.
Reviewed August 30, 2018
Thank you Azreen for taking the time to write and review your recent stay with us at Outrigger Laguna Phuket Beach Resort. It was a pleasure to be your host. Thank you for highlighting our spacious rooms and daily activities program which includes many activities including yoga, pilates, Muay Thai boxing, water sports. It was wonderful to read that you enjoyed exploring what the destination has to offer and we do hope to welcome you again in the near future. Until then, Sawasdee. Kindest Regards Leah Matters
Responded October 05, 2018
Outrigger Laguna Phuket Beach Resort
9.6
Exceptional
Myrtle from Philippines
Couple
1 King Bed Lagoon View
Stayed 1 night in August 2018
Great room, nice beach”
Our room was perfect. The bed was king-sized. It included complete supplies, with blower, iron. None of which were subpar. It was right in front of the beach. Would definitely consider coming back if we were ever in Phuket again.
Reviewed August 21, 2018
Myrtle, it was a pleasure to host you in our beautiful destination. Thank you for choosing to spend you overnight stay with us at Outrigger Laguna Phuket Beach Resort. We look forward to welcoming you once again to our piece of paradise. Kindest Regards Leah Matters
Responded August 27, 2018
Outrigger Laguna Phuket Beach Resort
8.8
Excellent
Andrew from Hong Kong
Family with teens
1 King Bed Lagoon View
Stayed 6 nights in August 2018
A modern resort with local flavour”
Well planned hotel with lots of space set in the international standard planned resort Laguna. Located on the largest and quietest beach - Bangtao Beach Great Rooms with plenty of space including day bed area, private balcony and comfortable beds, Excellent sports facilities and pools. Excellent food, service and management. Good Value . Next trip to Phuket I would stay there.
Reviewed August 18, 2018
Andrew, thank you for choosing to spend your family vacation with us in our tropical paradise. It was a pleasure to be your host which is one of our company values. We welcome and entertain our guests with warmth and hospitality. It was pleasing to read that the highlights of your stay were Bangtao Beach, rooms featuring daybed and private balcony, sport facilities, activities and our pools. Thank you for your positive comments regarding our restaurants and the food along with our service delivery. The team and I are delighted to be able to welcome you again in the near future. Kindest Regards Leah Matters
Responded August 27, 2018
Outrigger Laguna Phuket Beach Resort
8.4
Excellent
Lee from Hong Kong
Couple
1 King Bed Lagoon View
Stayed 1 night in August 2018
Resort is good”
The whole resort is good. The environment here is relaxing and the room is neat and tidy. Staffs are friendly and helpful. However, I think it is quite expensive for us. The price of the restaurant inside the resort are quite high. If you don't have a car, it is hard for you to go out for meal coz of its low accessibility.
Reviewed August 16, 2018
Your time in writing and providing valuable feedback is sincerely welcomed and appreciated. We are delighted to read that your stay met with your expectations and your overall impressions were good. Feedback regarding the cost of the restaurants is welcomed and appreciated. Lee, we do hope to have the opportunity to welcome you again in the near future. Kindest Regards Leah Matters
Responded August 27, 2018
Outrigger Laguna Phuket Beach Resort
9.2
Exceptional
Ahmed from Bangladesh
Couple
Club Ocean View King
Stayed 2 nights in July 2018
My favorite Resort in Phuket”
Great beach, amazing restaurants, great service, great breakfast. We had an absolutely wonderful stay. The staff was very nice and the beach was private and not crowded at all. The great thing about this resort is that you have many options to eat both in the resort or the connecting sister hotels. The resort sits between the ocean and a beautiful lagoon where you can try water activities or take the free shuttle boat to other areas for food drinks and even shopping. Would love to come back. On the negative side, I think the room window overlooking the ocean should be cleaned and the club lounge facilities in terms of snacks choices and availability should be improved. The club reception staff is not as friendly as the rest of the resort staff. Dusit Club facilities are a lot better compared to Outrigger in this aspect.
Reviewed August 08, 2018
Thank you Ahmed for firstly choosing to spend your vacation with us at Outrigger Laguna Phuket Beach Resort and secondly sharing your review via this forum. The team and I sincerely appreciate it. It was wonderful to read that you explored the destination of Laguna which has a lot to offer in terms of dining, cultural and activities. Your feedback regarding the window cleaning is welcomed and appreciated. Please accept my apologies for any under performance from our Club staff. We do not tolerate poor performance and or attitude and I will address with the Manager accordingly. On a positive note, I am pleased that the remainder of our Outrigger hosts delivered distinctive and genuine hospitality. We hope to welcome you again soon. Kindest Regards Leah Matters
Responded August 27, 2018
Outrigger Laguna Phuket Beach Resort
6.0
vivier from Mauritius
Group
2 Twin Beds Lake View
Stayed 3 nights in September 2018
Power cut off!”
We had a warm welcome at Outrigger and the rooms were very nice. Was raining the whole day and remained in the room. Had dinner and the sea food bbq was very bad. When we tried to have some explanations the waitress was a bit rude. The second day, a power cut off forced us to be transferred to Angsana hotel and it was better by far! The rooms were smaller but the food and staff were better. The massage was just perfect. However, got a bit panicked when checking out as they could not accept debit card with pin check. Had to pay cash
Reviewed October 02, 2018
Dear Vivier Thank you for taking the time to write and share your personal experiences via this forum. As you are aware on Sunday 23rd January, power supply to the resort was interrupted by the collapse of an overhead power line cable outside the resort. This resulted in the damage to, and subsequent loss of, essential operating systems at the property, including electrical, water and telecommunication systems .While our resort can deal seamlessly with power outages that occur from time to time in Phuket, the incident caused serious damage to the essential services mentioned above. Given the unfortunate incident, we took the necessary steps to relocate all in-house and arriving guests to neighboring hotels in the Laguna area. I am pleased to read that you enjoyed the remainder of your stay at Angsana Laguna Phuket Resort. We hope to welcome you again to the destination in the near future. Kind Regards Leah Matters
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Outrigger Laguna Phuket Beach Resort
8.8
Excellent
Lynda
Couple
2 Twin Oceanfront
Stayed 8 nights in September 2018
Great spot for a holiday ”
Resort is in a lovely quiet area of Phuket. On the beach. Too rough to swim when we were there but a great pool and hotel surroundings are wonderful to relax. On lagoon and also has shuttle bus to other areas of Laguna/ family mart. Lake ferry is fun at night too. Staff are friendly and helpful.
Reviewed September 26, 2018
Thank you Lynda for choosing to spend your 8 night holiday with us at Outrigger Laguna Phuket Beach Resort. It was a pleasure to host you and your family. During our monsoon season of June through to October, the ocean conditions change due to the wind and rain causing waves and currents (rips). On a daily basis our Sport and Recreation team identifies the condition of the ocean and erects the appropriate coloured flag. If we display a Red flag it means that it is not safe to swim due to strong currents. There is a sign in various languages explaining the flags and beach conditions. Outside of the monsoon season, the ocean is completely flat and safe for all levels of swimmers to swim in. Thank you for recoginising our amazing Outrigger hosts and we do hope to welcome you again when you are next travelling to Thailand. Kindest regards Leah Matters
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Outrigger Laguna Phuket Beach Resort
8.0
Excellent
Junko from Japan
Group
1 King Bed Lagoon View
Stayed 2 nights in September 2018
Nice staff and gusts”
All the staff were very friendly and we received warm greetings with lovely smile anywhere we were at the resort. 2 gardeners who were sweeping dead leaves around the swimming pool side were so sweet and found me beautiful leerlvadee flowers. I forgot getting their names but thank you again. In over all their services were efficient and very satisfactory. We found many families staying there but no disturbance for us. Happy to stay at the resort with peaceful and relaxing environment, it sometimes challenging to find the resort like there in Phuket....! Just one down side was my toilet wall had unpleasant marks and wasn't cleaned. 各国からのゲストが滞在していましたが、皆さんマナーの良い方達で快適に過ごせました。昨今のプーケットでこの環境は貴重です！ 海側にあるプールは子供たちが遊んでいるので賑やかですが、ロビー側のプールは静か。 フレンドリーなスタッフばかりで好印象のホテルです。 客室トイレの壁の汚れが掃除されなていないことが唯一残念でした。
Reviewed September 15, 2018
Thank you Junko San for taking the time to write and provide valuable feedback via this forum regarding your recent two night stay with us at Outrigger Laguna Phuket Beach Resort. We, management and staff, have worked hard to develop and instill the correct culture based on our Outrigger Values within the resort. We use negative feedback as a management tool to reflect, address and remedy as part of our ongoing efforts to provide our guests distinctive service. Above all, as hosts, we strive to welcome and entertain our guests and friends with warmth and generosity. We hope to have the pleasure of welcoming you once again in the near future. Kind Regards Leah Matters
Responded October 05, 2018
Outrigger Laguna Phuket Beach Resort
8.8
Excellent
Peter
Family with young children
1 King Bed Lagoon View
Stayed 5 nights in September 2018
Very good resort”
The staff was exceptional. Many seemed naturally disposed to being friendly. Guess the company hired the right people. They went out of their way to accommodate guests. We had a nice size room for the 4 of us, 2 adults, and 2 children 4yrs and 6. We had a king bed and a good size bed for the kids. The room had a lagoon view. The resort was in a picturesque location. Breakfast was comped. It was tasteful and provided enough variety. We just loved sitting out on the veranda of the restaurant during breakfast; the view of the lagoon and surroundings was awe-inspiring. The few cons were the pool water was not as clear as pools of other resorts I have visited. It was a 20 - 30 minute taxi ride to Patong Beach or Phuket Town. However, the area of the town just outside the driveway (mile long) of the resort catered to foreigners. There were many shops and restaurants So if you like hiking you could walk there or it is a 300 baht taxi ride.
Reviewed September 14, 2018
Peter, thank you for your time in writing and sharing your valuable feedback regarding your recent five night stay with us at Outrigger Laguna Phuket Beach Resort. It was a pleasure to host you and your family. Thank you for highlighting our amazing Outrigger hosts who continue to provide genuine and friendly Outrigger hospitality. It was pleasing to read that you were impressed by our spacious rooms, breakfast and views of the Lagoon. Your feedback regarding the taxi service is welcomed and appreciated. Look forward to welcoming you once again in the near future. Kindest Regards Leah Matters
Responded October 05, 2018
Outrigger Laguna Phuket Beach Resort
9.6
Exceptional
JACQULINE from Singapore
Group
1 King Bed Club Lagoon View
Stayed 3 nights in September 2018
Perfect Spot”
Very helpful and warm staff who genuinely enjoy helping guests. They went the extra mile to help make or holiday an absolute delight. Club rooms were spacious. Pool facilities and beachfront were perfect. Ms Karen the Guest Expeience Manager was outstanding in her service and care of guests as well as the Club Manager Ms Hana and her team. Both staff and their colleagues made our stay extra special as I was travelling with older family members.
Reviewed September 10, 2018
Thank you Jacquline for your time in writing and sharing your valuable feedback regarding your recent stay with us at Outrigger Laguna Phuket Beach Resort. It was a pleasure to be your host. Thank you for highlighting our amazing Outrigger hosts who continue to provide genuine Outrigger hospitality always. Thank you kindly for recoginising Karen and Khun Hana. I am very proud of these individuals who go above and beyond to ensure our guests leave with wonderful memories. It was wonderful to read that you enjoyed exploring what the destination has to offer and we do hope to welcome you again in the near future. Until then, Sawasdee. Kindest Regards Leah Matters
Responded October 05, 2018
Outrigger Laguna Phuket Beach Resort
10.0
Exceptional
Chalakom from Thailand
Couple
1 King Bed Lagoon View
Stayed 1 night in May 2018
stunning resort, excellent breakfast. ”
This is another stunning resort in Phuket. The resort grounds are beautiful, our room was lovely, Lagoon facing and very spacious. Breakfast was excellent, fantastic choice, delicious and superb quality. We loved the pool area and plenty of sunbeds there and by the sea. I hope that I will be able to return to this lovely hotel.
Reviewed May 12, 2018
Thank you Khun Chalakom for your time in writing and providing valuable feedback regarding your recent stay with us at Outrigger Laguna Phuket Beach Resort. We are delighted that all aspects of your stay exceeded your expectations. We hope to welcome you again for longer than one night next time! Kindest Regards Leah Matters
Responded May 14, 2018
Outrigger Laguna Phuket Beach Resort
10.0
Exceptional
Mian from Pakistan
Family with young children
2 Twin Beds Lake View
Stayed 2 nights in April 2018
Great Experience”
While the price is on the higher side it is worth it. Well maintained facility and supper helpful staff. Biggest advantage for Muslim travellers is that their lamb, chicken and beef are sourced Halal. Free transport shuttle within the Laguna area. Highly recommended for families with young children as they have a a separate kids play area.
Reviewed April 12, 2018
Thank you Mian for the 10 out of 10 review and for sharing your feedback via this forum, we do sincerely appreciate it. Thank you for choosing to spend your family holiday with us in our piece of paradise here in Phuket, Thailand. Our chicken and beef in all of our restaurants are Halal certified which allows us to cater to Muslim travellers. We are pleased to read that this allowed for you and your family to enjoy meals with us during your stay. Thank you for your kind recommendation and we do hope to welcome you once again in the near future. Kind Regards Leah Matters
Responded April 14, 2018
Outrigger Laguna Phuket Beach Resort
9.6
Exceptional
Brian from Denmark
Family with teens
1 King Bed Club Lagoon View
Stayed 6 nights in October 2017
Very nice hotel ”
The hotel is very nice, and the location directly on the beach is perfect. It is a bit far from the city, but with free shuttle bus/ boat between all the hotels around the laguna. The club lounge is very good, and the staff there are extremely friendly and helpfull. The guest rooms are quite big and have nice decoration , and the cleaning is of high quality
Reviewed December 09, 2017
6.8
Good
Zhanar from Kazakhstan
Family with teens
1 King Bed Lagoon View
Stayed 4 nights in October 2018
BE CAREFUL WITH YOUR PERSONAL BELONGINGS.”
I left my credit card inside the bag on the table and went for quick breakfast... I came back and the room was cleaned already... Started to look for my credit card (it was my last day at the hotel so I had to pack) and it was GONE. Hotel showed 0 empathy and did not collaborate at all... In fact, they knew I was leaving the same day so they were just trying to delay the time. I blocked my credit card as soon as it was gone, but my bank told me that someone already tried to do an online transaction ( 1 thai baht was blocked on cr.card). SO ANNOYED at hotel, staff and the situation. Outrigger is a famous world-wide hotel group. Can not believe they allow something like this happen in their hotel and do not even bother to take any measure. In other sense, hotel is good! Clean, spacious and a good value for money.
Reviewed November 15, 2018
Thank you for taking the time to write and provide your personal feedback and opinions via this forum. Once again it was most disappointing to read that we failed to meet your expectations in relation to your missing credit card. Thank you for allowing me to personally meet with you to discuss this matter and again allow me to explain that it is a requirement for you to go personally to the Police Station to lodge a report. Upon lodging the report, police will come to the resort to undertake a full investigation. If you are not willing to lodge a police report then we are unable to proceed any further as discussed. We are pleased to read that despite this unfortunate incident on the last day of your stay, you and your mother enjoyed your stay in our beautiful destination. Kindest Regards Leah Matters Resort Manager
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Outrigger Laguna Phuket Beach Resort
9.2
Exceptional
AVANI from Kenya
Group
1 King Bed Lagoon View
Stayed 3 nights in August 2018
Great holiday good service ”
I enjoyed the outrigger great hotel fast check in. Service was really good. I loved rooms. Enjoyed the early morning yoga, Pilates and tai chi Wish the weather was bit better. Only thing not too much around the hotel ther is one area next to hotel to eat. Nothing close enough to go shopping.
Reviewed August 12, 2018
Avani, we sincerely thank you for writing and providing constructive feedback regarding your recent stay with us in our tropical paradise. It was an honour to be your host. We are pleased to read that you enjoyed the service, rooms, morning yoga, pilates and Tai Chi. During our monsoon season of June through to October, the weather and ocean changes due to the wind and rain causing waves and currents (rips). Outside of the monsoon season, the ocean is completely flat and safe for all levels of swimmers to swim in and the weather is beautiful. We hope to welcome you once again to enjoy Outrigger Laguna Phuket Beach Resort. Kindest Regards Leah Matters
Responded August 27, 2018
Outrigger Laguna Phuket Beach Resort
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  • Excellent location
  • Surin Beach