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2015
Excellent 8.7
Based on 739 reviews

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About Outrigger Laguna Phuket Beach Resort

Description

Conveniently located in Phuket, Outrigger Laguna Phuket Beach Resort is a great base from which to explore this vibrant city. Situated 25 kilometers from the city center, guests are well located to enjoy the town's attractions and activities. For those of you who want to venture out, Bang Tao Beach, Laguna Phuket Golf Club, and Banyan Tree Golf Club are just some of the attractions available to visitors. The facilities and services provided by Outrigger Laguna Phuket Beach Resort ensure a pleasant stay for guests. Guests of the hotel can enjoy on-site features like a smoking area, safety deposit boxes, poolside bar, bar, and shops. Step into one of 255 inviting rooms and escape the stresses of the day with a wide range of amenities such as a shower, balcony, work desk, television, and fan. The hotel offers fantastic facilities including a kid's club, garden, squash courts, games room, and massage treatments to help you unwind after an action-packed day in the city. Discover an engaging blend of professional service and a wide array of features at Outrigger Laguna Phuket Beach Resort.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Bicycle rental
  • Car park
  • Shuttle service
  • Taxi service
  • Valet parking

Things to do, ways to relax

  • Badminton court(s)
  • Canoeing
  • Fitness center
  • Garden
  • Massage(s)
  • Private beach
  • Spa
  • Squash court(s)
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court(s)
  • Tours
  • Water sports (non-motorized)
  • Wind surfing

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Playground
  • Swimming pool [kids]

Access

  • Elevator
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Languages spoken

  • English
  • Chinese (Mandarin)
  • French
  • Japanese
  • Korean
  • Russian
  • Thai
  • Ukrainian
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Policies

Please note that there is an additional breakfast charge for children below the age of 12 which need to be paid at the hotel.

There is an additional charge for children at the ages of 4 - 11 which need to be paid at the hotel.

Child and extra bed policy
Infant 0-3 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 4-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 1100 THB
Breakfast Charge (when not included in room rate): 900 THB
Check-In From: 02:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 18.50 Km
Distance to Airport: 20 km
Number of Bars: 2
Number of Floors: 3
Number of Restaurants: 3
Number of Rooms : 255
Room Voltage: 220
Time to Airport (Minutes): 25
Year Hotel Built: 1994
Year Hotel Last Renovated: 2012
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Recent customer comments

Filter by traveler type
Excellent



based on 739 reviews
  • Cleanliness 9.1
  • Facilities 9.0
  • Location 8.4
  • Room Comfort/Standard 9.1
  • Service 9.1
  • Value for money 8.4
  • Food/Dining 8.1
Sort by
bharat from India
Families with older children
Deluxe Double or Twin
Stayed 2 nights in September 2016
The epitome of customer service & hospitality!
Pros: Exceptional customer service & courtesy. There is no word like NO here. The property is exceptionally pretty and well maintained. Great rooms (Lagoon facing), well appointed and spacious. Restaurants- they are great restaurants priced well and with some really good food. Breakfast is vast and a lot to choose. Cons: Bang Tao is a little far from other tourist attractions that Patong offers. Bottom Line; If you are looking at exceptional service, quality, facilities, food this is the place! Stayed at Novotel Patong after this, regretted every minute.
Reviewed September 27, 2016
Bryan from Singapore
Couples
Deluxe Double or Twin
Stayed 3 nights in September 2016
Thumbs up
We upgraded to The Club room at the hotel. The room was immediately available upon check in. Housekeeping did a fanstatic job in cleaning the room. The stay in their club rooms allow u to have access to free flow of non acoholic drinks and tea breaks with sandwiches, fruits and small cakes. Its was raining during our entire trip but its fine cos we get to laze ard and enjoy the service. Will definitely come back.
Reviewed September 23, 2016
Rubaiya from Bangladesh
Families with young children
Club Lagoon
Stayed 4 nights in September 2016
Such a beautiful hotel, right at the beach which is never crowded and so serene!
Just loved the entire experience specially the extra care by all the staff. Will definitely go back again and again.
Reviewed September 20, 2016
Alan from Canada
Couples
Deluxe Double or Twin
Stayed 5 nights in June 2016
relax
very relax envirometn, location a bit far from airport, helpful staff
Reviewed September 18, 2016
jung from South Korea
Solo travelers
Club Lagoon
Stayed 2 nights in September 2016
good
good
Reviewed September 14, 2016
Ekaterina from Russia
Families with young children
Deluxe Double or Twin
Stayed 2 nights in September 2016
Nice hotel with beautiful view!
Was a nice stay! Had 2 connected rooms on the ground floor with the garden view so we could simply walk into the garden and enjoyed the view of the lagoon..Unfortunately,the slide was under maintaince,but the kids enjoyed swimming in the ocean and pool!
Reviewed September 13, 2016
Marilda from Portugal
Families with young children
Deluxe Double or Twin
Stayed 4 nights in September 2016
Not up to standard
Defiantly not a 5 star standard. Rooms smelt like mold and needs some renovation. Slide on the pool was under maintenance and was told it would be fixed soon but was not.
Reviewed September 10, 2016
Victor from Malaysia
Families with young children
Club Lagoon
Stayed 3 nights in August 2016
Overall good, except for some minor issues..
First of all, the resort is beautiful. The staff were friendly, and was efficient in checking us in. Rooms looked a bit dated, but clean. The pool was huge and our kids really enjoyed it. Although we didn't go into the sea (It was very choppy, and looked a bit too rough), the beach was clean and nice to take a walk on. Breakfast was just ok. The choices were not as much as I had hoped, but it covered the basics. We don't eat pork, and there was a lack of protein choices. We also had access to the club facilities. The food there was also just ok. There were 2 cons we noted:- 1) Although we totally understand that this is a beach resort, most of the seats in the restaurants, common areas, club,... basically everywhere.. seems to be always damp and a bit dingy. 2) The slide in the pool was under repair, but this was not made known to us in the hotel website, nor when we checked in. The kids were a bit disappointed. Nevertheless, overall, it was an enjoyable stay.
Reviewed September 06, 2016
Bernardo from Portugal
Families with young children
Deluxe Double or Twin Room with Lagoon View
Stayed 1 night in August 2016
Very good resort
It was a great place to stay in Phuket island. Quiet location. Very good rooms (beach front rooms), except the laguna side rooms which are quite far from everything and cost the same price... Lovely pool area by the beach! Some local shops and restaurants just next to the swimming pool! Great stay!
Reviewed September 05, 2016
jaeho from South Korea
Couples
Deluxe Sea View Room
Stayed 4 nights in September 2015
Maybe best..
One of best resort in puket I thing. best service for customer very kinds. Not so far from shop and food.
Reviewed September 04, 2016

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