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Overlook Resort and Conference Center

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Review score
Based on 5 reviewsSee what guests said
2.8
Overlook Resort and Conference Center
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Swimming pool
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Swimming pool
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3.6 Location score
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3.6Location
  • Free Wi-Fi in all rooms

  • Hot tub

  • Air conditioning

  • Room service [24-hour]

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Jasmin Hall
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  • 1 bunk bed
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Dahlia
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  • 1 bunk bed
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Standard Room
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  • 1 double bed
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1 Bedroom Premier
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  • 2 single beds and 4 double ...
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Azalea
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  • 1 single bed and 2 double b...
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Verified guest reviews

Agoda Reviews (5)
2.4
Review score
Filter by guest type:
Cleanliness2.4
Facilities2.0
Location3.6
Room comfort and quality2.5
Service2.8
Value for money2.8
Food and dining2.5
Provided by verified guests of Agoda
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Standard Room
Jasmin Hall
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Showing 5 verified guest comments
3.2
Rodrigo from Australia
Group
Standard Room
Stayed 2 nights in May 2017
Two Nights stay at Overlook Resort - On-Line Booking
This is the worst experience I had staying in a resort. The photos shown on the website were not true. The on-line booking was a disaster, the room I paid for were already occupied when we checked-in. We were given another room instead. There was no water supply in the morning, no linens and soap, shampoos, etc. and we were not allowed to use the pool. The place was noisy because of guests swimming and drinking at the poolside and the videoke happening the entire night. We were not able to sleep for two nights. This place in not a resort and only good for local guest. What a shame that Agoda is advertising this place to overseas guests. I would request for a refund or at least a formal apology from AGODA.
Reviewed May 24, 2017
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2.0
Brian from Canada
Solo traveler
Standard Room
Stayed 2 nights in March 2015
hated the plae
my stay was terrible in fact i checked out and did not stay there at all i lost 2 days hotel costs but still feel good about it never seen such a dive in my life how can you call this a resort??
Reviewed March 20, 2015
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3.3
Mary from Philippines
Family with teens
Jasmin Hall
Stayed 2 nights in April 2014
Frustrating, disappointing.
They offered of give me another voucher for another day at no extra charge. I opted for a refund. They refunded ne.
Reviewed April 20, 2014
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3.3
Aprell from Philippines
Family with young children
Jasmin Hall
Stayed 1 night in March 2014
the staff are not trained
none
The staff were not trained on how to attend to the needs of their guests. When we got to the hotel, they were not aware of our reservation. They didnt want to accomodate us because they said that they were not informed about the reservation. They want us to cancel our reservation and just ask for a refund. We came all the way from subic which is 3.5 hrs travel time to antipolo so i insisted that they give me a room or else i will file a complaint against them. It took us 1.5 hrs before they finally decided to give us a room.
Reviewed April 02, 2014
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2.0
toru from Japan
Solo traveler
Standard Room
Stayed 2 nights in April 2014
絶対二度と泊まりません agodaでのホテル案内と実際とは全違っていました 
ありません
スタンダードの部屋を予約しましたがagodaにあった写真とは異なった部屋でシャワーも水だけでした 部屋も狭く窓もありません  監獄のようでした  フロントの人は現地の17-8歳のアルバイトのようでした ホテルのフロント係とは全くかけ離れた人で、もてなしをするのではなく、留守番をたのまれた高校生の印象でした こんなホテルもあるんだとあきれました。2泊予約しましたが損を承知で泊まるのをやめました。 夕方6時ごろつきましたが食事どころもなく周りにはレストランなどなのもなく、暗くてなんか危険な印象を持ちました トライスケルを待たせておきましたので 町まで帰れました。
Reviewed April 12, 2014
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Overlook Resort and Conference Center
|Review score 2.8
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