OYO 109 Smana Hotel Al Raffa
Free Wi-Fi

OYO 109 Smana Hotel Al Raffa

37,Al Raffa, Bur Dubai,Dubai, Bur Dubai, Dubai, United Arab Emirates, 31219
- View on map
Standard Room - Bed OYO 109 Smana Hotel Al Raffa
Standard Room - Bed
    Removed from saved list
    Lobby OYO 109 Smana Hotel Al Raffa
    Entrance OYO 109 Smana Hotel Al Raffa
    Exterior view OYO 109 Smana Hotel Al Raffa
    Standard Room - Bed OYO 109 Smana Hotel Al Raffa
    See all 31 photos
    Exterior view OYO 109 Smana Hotel Al Raffa

    OYO 109 Smana Hotel Al Raffa Reviews

    6.7
    Good
    /10
    (321 reviews)See what guests said
    8.8
    Excellent

    "I really like that hotel is the best"

    EID

    -

    July 12, 2016

    Things you’ll love about OYO 109 Smana Hotel Al Raffa

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Good
    Location
    6.6
    See map
    Popular
    Nearby
  • The Dubai Mall5.88 km
  • Burj Khalifa5.97 km
  • Dubai Fountains6.16 km
  • Wild Wadi Waterpark15.5 km
  • Mall of the Emirates16.86 km
  • Dolphin Bay20.51 km
  • Aquaventure Water Park21.08 km
  • Dubai Marina Walk22.92 km
  • IBN Battuta Mall28.11 km
  • Gurunanak Darbar Sikh Temple30.1 km
  • This property is in high demand!

    Last booked 4 hours ago

    Value for money7.1
    Location rating6.6
    Nearest airportDubai International Airport (DXB)
    Distance to airport7.8 km

    Rooms available at OYO 109 Smana Hotel Al Raffa

    Deluxe Twin Room
    Deluxe Twin Room
    ...
    • Room size: 25 m²/269 ft²
    • City view
    Enter dates to see prices
    Suite
    Suite
    ...
    • Room size: 50 m²/538 ft²
    • City view
    Enter dates to see prices
    Standard Room
    Standard Room
    ...
    • Room size: 14 m²/151 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
      Enter dates to see prices
      Run of House
      Run of House
      ...
        Enter dates to see prices
        Deluxe Double
        Deluxe Double
        ...
          Enter dates to see prices
          Deluxe Double
          Deluxe Double
          ...
            Enter dates to see prices
            Standard Room
            Standard Room
            ...
              Enter dates to see prices
              Deluxe Room
              Deluxe Room
              ...
                Enter dates to see prices
                Deluxe Single
                Deluxe Single
                ...
                  Enter dates to see prices
                  Have a question for OYO 109 Smana Hotel Al Raffa?

                  What people love about OYO 109 Smana Hotel Al Raffa

                  • 8.0
                    Very good

                    "Everything was perfect."

                    Umar

                    |

                    September 25, 2018

                  • 7.6
                    Very good

                    "Good hotel."

                    SIJO

                    |

                    October 17, 2016

                  • 10.0
                    Exceptional
                    Staff 

                    "Friendly Staff, neat and clean, covered Parking facility, close to all major attractions,"

                    Shabeer

                    |

                    September 22, 2017

                  Up to 30% off with Agoda Insider Deals!

                  Prices drop the moment you sign in!

                  Sign in now
                  More about OYO 109 Smana Hotel Al Raffa

                  More about OYO 109 Smana Hotel Al Raffa

                  8.4
                  Excellent

                  "Quite, perfect location, excellent staff who make you feel w..."

                  Bassam

                  |

                  July 23, 2018

                  Read more reviews

                  An overview

                  Show less

                  What they offer

                  8.0
                  Very good

                  "Nice Hotel"

                  mohamed

                  |

                  July 1, 2017

                  Read more reviews
                  Show less

                  Nearest essentials

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
                  Show less

                  What to eat nearby

                  Arabic cuisine
                  Arabic cuisine
                  Al Khayma at Dubai Marine Beach Resort
                  2.8 km Arabic, Halal, Lebanese
                  The Market Place
                  5.5 km Arabic, Asian, Halal
                  Vista Bar and Terrace
                  7.3 km Arabic, Bar, Contemporary
                  American cuisine
                  American cuisine
                  The Huddle Sports Bar and Grill
                  1.3 km American, Bar, Pub
                  The Black Lion
                  2.3 km American, Bar, British
                  The Sum Of Us
                  2.3 km American, Australian, Cafe
                  Mediterranean cuisine
                  Mediterranean cuisine
                  Baku Caspian restaurant and cafe
                  590 m Mediterranean
                  Samad Al Iraqi Restaurant
                  4.3 km Mediterranean, Seafood
                  The Kana Cafe
                  6.7 km Mediterranean

                  What's nearby

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
                  Show more

                  Property's guest policies

                  Show less

                  Some helpful facts

                  Show less

                  Reviews of OYO 109 Smana Hotel Al Raffa from real guests

                  Provided by verified guests of Agoda
                  Agoda Reviews (321)Booking.com Reviews (1219)
                  Cleanliness6.7
                  Facilities6.4
                  Location6.6
                  Room comfort and quality6.9
                  Service7.0
                  Value for money7.1
                  All languages
                  All guests (321)

                  Show reviews that mention 

                  Showing 226 verified guest comments
                  12345
                  5.2
                  Mayura from Iraq
                  Business traveler
                  Deluxe Single
                  Stayed 1 night in February 2019

                  Staffs have no service mind ”

                  We got the bad experience with this hotel about the service mind of hotel staffs. Both Philipino at the front have no service mind at all. One of them who works as the receptionist name " Mary Gem", she works as same as the robot because no smiling at all. And another philino lady who works behind the front desk was very so rude, the way she explained us about the hotel rules same like she tlaked with the people who stole her husband. She is not young at all and I think she has been working and met lot of kinds of customers, so she should know how to manage her temper and how to die with the customers. However a receptionist who is an Indian lady was really nice, the way she talked with customers was nice and polite.

                  Reviewed February 21, 2019

                  Something like this shouldn’t have happened, Mayura! We’re extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues don’t get repeated again. Regards, Deboshree

                  Responded February 27, 2019
                  OYO 109 Smana Hotel Al Raffa
                  8.8
                  Excellent
                  Sheena from Philippines
                  Couple
                  Standard Room
                  Stayed 8 nights in December 2015

                  Affordable and Perfect Location”

                  Our flight was cancelled and was not able to make it on time for our booking, the hotel receptionist was kind enough to assist us in our booking adjustment. The bed is comfortable and the location is just right, very accessible

                  Reviewed June 04, 2016
                  10.0
                  Exceptional
                  Harby
                  Couple
                  Standard Room
                  Stayed 1 night in April 2019

                  Exceptional”

                  All Employee are very friendly specially Ivy the front counter staff. And hotel is very clean and organize. So happy to come back.

                  Reviewed April 24, 2019

                  Thank you for rating us super, Harby! Delighted to know you liked our services. Hope to welcome you again soon:) Regards, Edward

                  Responded May 02, 2019
                  OYO 109 Smana Hotel Al Raffa
                  3.2
                  Murheb from Oman
                  Couple
                  Standard Room
                  Stayed 1 night in February 2018

                  The most awful hotel ever”

                  2 or 3 bars and disco in ground floor and can be heard the songs even if you are in the highest floor. You cannot walk in the ground floor at night and talk with the reception guy because of loud sounds. Not recommended especially for families..

                  Reviewed July 23, 2018

                  Hi, Murheb! Sorry for the trouble you faced. We've duly noted your feedback and ensure you an amazing stay next time. Have a nice day ahead. Regards, Rahul

                  Responded January 09, 2019
                  OYO 109 Smana Hotel Al Raffa
                  5.6
                  Mian from United Arab Emirates
                  Business traveler
                  Deluxe Single
                  Stayed 1 night in April 2019

                  FAir”

                  No grocery restaurant near by free parking is there Reception staff courteous but very slow on check in Rooms so so Gym and pool not operational on Friday when I went

                  Reviewed April 20, 2019

                  Hi, Mian! We're extremely apologetic to know that your experience with us has not been a pleasant one. we’d definitely work on your feedback to provide the best possible experience next time Regards, Kareem

                  Responded April 22, 2019
                  OYO 109 Smana Hotel Al Raffa
                  7.2
                  Very good
                  Nishad from India
                  Solo traveler
                  Standard Room
                  Stayed 1 night in April 2019

                  Good”

                  Good

                  Reviewed April 13, 2019

                  Hi, Nishad! Thanks a lot for staying with us. Looking forward to hosting you soon. Regards, Edward

                  Responded April 15, 2019
                  OYO 109 Smana Hotel Al Raffa
                  6.8
                  Good
                  Sher from United Arab Emirates
                  Couple
                  Stayed 1 night in March 2019

                  Music bar distributed ”

                  Music disturbed whole night

                  Reviewed March 03, 2019

                  Sorry for the discommode, Sher! Thanks for notifying us and we’ll surely work towards better guest experience in the future. Regards, Deboshree

                  Responded March 05, 2019
                  OYO 109 Smana Hotel Al Raffa
                  5.6
                  Mohammed from United Arab Emirates
                  Solo traveler
                  Deluxe Single
                  Stayed 6 nights in February 2019

                  Good”

                  I need a place for me and my kids

                  Reviewed March 02, 2019

                  Hi, Mohammed! Thank you so much for taking your valuable time to share your views with us. We’ll surely work on your feedback to keep up with your expectations in the future. Regards, Deboshree

                  Responded March 02, 2019
                  OYO 109 Smana Hotel Al Raffa
                  7.2
                  Very good
                  Cyril from United Arab Emirates
                  Solo traveler
                  Standard Room
                  Stayed 1 night in February 2019

                  Very good”

                  If you want a quite place and a good sleep, avoid this. Noise coming from the hotel bar are very loud.

                  Reviewed February 19, 2019

                  Hi, Cyril! Thanks a lot for staying with us. Hope to welcome you again with wonderful experience further. Regards, Deboshree

                  Responded February 27, 2019
                  OYO 109 Smana Hotel Al Raffa
                  7.6
                  Very good
                  Samir from Oman
                  Solo traveler
                  Standard Room
                  Stayed 2 nights in January 2019

                  Best hotel and good service ”

                  Best thing with this hotel service and customer care

                  Reviewed February 06, 2019

                  Thank you for the appreciation, Samir! We hope to give you a consistent service every time.Regards, Ritesh

                  Responded February 07, 2019
                  OYO 109 Smana Hotel Al Raffa
                  6.8
                  Good
                  Nishad from India
                  Solo traveler
                  Standard Room
                  Stayed 1 night in December 2018

                  Good”

                  Good

                  Reviewed December 17, 2018

                  Hi, Nishad! Thank you for sharing your feedback with us. We will work even hard for your complete satisfaction and make your stay an amazing experience next time. Regards, Chetan

                  Responded December 22, 2018
                  OYO 109 Smana Hotel Al Raffa
                  2.0
                  Hakan from United Arab Emirates
                  Business traveler
                  Standard Room
                  Stayed 1 night in December 2018

                  i paid more money”

                  The price taxes are 135 dirhams but they bought 174 dirhams

                  Reviewed December 16, 2018

                  Sorry for the unpleasant experience you had with us, Hakan! Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be memorable one :) Regards, Chetan

                  Responded December 17, 2018
                  OYO 109 Smana Hotel Al Raffa
                  8.0
                  Excellent
                  Umar from United Arab Emirates
                  Couple
                  Standard Room
                  Stayed 1 night in September 2018

                  Very good”

                  Everything was perfect. except Breakfast, Same Verities Every time you go for breakfast. Only boiled eggs every day, even on request staff refused to give you other type to eggs.

                  Reviewed September 25, 2018

                  Hi Umar, I am happy to have served you. We will make sure that we provide our services to the best possible way to our guest. and also an apology for the inconvenience you faced, we will ensure that the same does not happen again. You are an integral member of the extended family now and I hope that you will keep supporting us. Have a great day ahead :) Thanks, Ritesh Yadav

                  Responded October 11, 2018
                  OYO 109 Smana Hotel Al Raffa
                  8.8
                  Excellent
                  Nishad from India
                  Solo traveler
                  Standard Room
                  Stayed 1 night in August 2018

                  Nice ”

                  Good

                  Reviewed August 17, 2018

                  Delighted to know that you loved our services, Nishad! Have a pleasant day ahead :) Regards, Ritesh

                  Responded January 07, 2019
                  OYO 109 Smana Hotel Al Raffa
                  8.4
                  Excellent
                  Bassam from United Arab Emirates
                  Solo traveler
                  Stayed 1 night in July 2018

                  Excellent”

                  Quite, perfect location, excellent staff who make you feel welcome, a tea kettle upon request, pool and u name it ... wow and will stay there again!

                  Reviewed July 23, 2018

                  Thanks for your kind and lovely words, Bassam! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays. Regards, Ritesh

                  Responded January 07, 2019
                  OYO 109 Smana Hotel Al Raffa
                  3.6
                  Ibrahim from India
                  Solo traveler
                  Standard Room
                  Stayed 2 nights in November 2016

                  Special request about”

                  I requested early arrive special request but no response from hotel side as well as AGODA side. I thought hotel accepted my request, but once I reached the hotel, reception told we don’t have rooms now so you have to wait until your check in time. This information we know before, according I will book or change the timing. So this issue not acceptable my side, because of I am frequent using this hotel. So I am not happy of this issue.

                  Reviewed November 07, 2016
                  8.8
                  Excellent
                  Ahmed from United Arab Emirates
                  Couple
                  Standard Room
                  Stayed 1 night in October 2016

                  great experience”

                  Hotel location is perfect and value for money all hotel staff are nice and helpful even garage security very kind and receiption staff two Filipina girls were very nice and smiling to us....just we asked for an iron and iron board were very old and didn't work but I am sure that will be fixed however I had great experience me and my fiance and we will visit that hotel again :)

                  Reviewed October 07, 2016
                  8.0
                  Excellent
                  Erica from Philippines
                  Couple
                  Standard Room
                  Stayed 3 nights in January 2016

                  Comfy. Decent. ”

                  Spacious room, spacious bathroom, tv, ref and beddings good.

                  It was okay. Great for a 3 star hotel. Walls need cleaning though beacause there were boot marks and dirt marks all over. Dound from bar downstairs can be heard from our room in the 3rd floor but minimal. Mustve been bad for those at the 1st and 2nd though. All in all it's recommended for those who need to budget expenses.

                  Reviewed January 17, 2016
                  5.7
                  Paul from United Kingdom
                  Business traveler
                  Standard Room
                  Stayed 3 nights in March 2014

                  A bargin hotel very cheap yet clean and new ”

                  Price , Clean rooms , value for money

                  This Hotel is targeting Group Budget travelers - hence it is full of large families sharing a number of rooms and wandering between each room with little more than a smile and a worn-out under pants - Mostly from Asia the travelers stock up on Duty free whiskey quickly consuming emotion changing quantities !!! so prepare to play real time Big Brother as the evening unfolds - This aside - it was a very good hotel -

                  Reviewed March 18, 2014
                  4.0
                  HUSSAM from Saudi Arabia
                  Couple
                  Standard Room
                  Stayed 7 nights in January 2014

                  This hotel was very noisy and unclean room.”

                  There is no best unless value of many.

                  It is too bad and next time I will never use this hotel. Room was very small and dirty and internet was very slow even in public area. I not suggest this hotel for families because it is a night club not a hotel very noisy at night up to 3:00 AM daily. Stuff were not bad and semi helpful.

                  Reviewed January 27, 2014
                  12345
                  This is a popular property. Don't miss out!

                  Back to search results

                  Back to room choices

                  |

                  Dismiss

                  OYO 109 Smana Hotel Al Raffa
                  |Good 6.7
                  ×
                  Check in. Step out.
                  Experiences on Agoda. Because your room is just the beginning.

                  • The Dubai Mall
                  • Al Ghubaiba Bus Station is within 1.53 km