OYO 109 Smana Hotel
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6.7
Good
/10
(331 reviews)See what guests said
See map
6.6
Good
Location rating score
Parking
Available
  • New Gold Souk160 m
  • International Modern Hospital180 m
  • Consulate General of Indonesia240 m
  • Kenza Art Gallery350 m
  • Al Rafa Hospital450 m
  • Al Attar Shopping Mall540 m
  • Al Hana Centre590 m
  • Port and Custom Office640 m
  • Consulate General of Afghanistan680 m
  • Al Khaleej Centre800 m
  • Free Wi-Fi

    OYO 109 Smana Hotel

    37,Al Raffa, Bur Dubai,Dubai, Bur Dubai, Dubai, United Arab Emirates, 31219 - See map
    "Quite, perfect location, excellent staff who make you feel welcome, a tea kettle upon request, pool and u name it ."
    Bassam - July 23, 2018
    Good comfort
    6.9 room quality and comfort
    Good service
    6.9 rating for service
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Room service [24-hour]

    Property ranking|Compared to 6,257 Dubai properties
    See all rankings
    Cheapest price score
    Room comfort score
    7.0/10
    Value for money score
    7.1/10
    Review score - United States
    5.5/10
    Better than
    99
    %
    of Dubai properties
    Better than
    95
    %
    of Dubai properties
    Better than
    94
    %
    of Dubai properties
    Better than
    94
    %
    of Dubai properties
    Value for money7.1
    Location rating6.6
    Nearest airportDubai International Airport (DXB)
    Distance to airport7.8 km

    Rooms available at OYO 109 Smana Hotel

    Standard Room
    Standard Room
    ...
    • Room size: 14 m²/151 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Twin Room
    Deluxe Twin Room
    ...
    • Room size: 25 m²/269 ft²
    • City view
    Enter dates to see prices
    Double Deluxe
    Double Deluxe
    ...
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      Single Deluxe
      Single Deluxe
      ...
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        Executive Suite
        Executive Suite
        ...
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          Run of House
          Run of House
          ...
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            Deluxe Double
            Deluxe Double
            ...
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              Standard Room
              Standard Room
              ...
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                Deluxe Room
                Deluxe Room
                ...
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                  Deluxe Single
                  Deluxe Single
                  ...
                    Enter dates to see prices

                    What people love about OYO 109 Smana Hotel

                    • 8.4
                      Excellent

                      "Wow and will stay there again!"

                      Bassam

                      |

                      July 23, 2018

                    • 9.6
                      Exceptional
                      Location

                      "Nice and easy location"

                      Babar I.

                      |

                      October 16, 2016

                    • 7.6
                      Very good
                      Staff 

                      "Nice and polite staffs."

                      SIJO

                      |

                      October 17, 2016

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                    More about OYO 109 Smana Hotel

                    More about OYO 109 Smana Hotel

                    8.0
                    Very good

                    "Everything was perfect."

                    Umar

                    |

                    September 25, 2018

                    An overview

                    Show less

                    What they offer

                    7.6
                    Very good

                    "Good hotel."

                    SIJO

                    |

                    October 17, 2016

                    Read more reviews
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                    Nearest essentials

                    Distances shown are straight-line distances on the map. Actual travel distances may vary.
                    Show less

                    What to eat nearby

                    Arabic cuisine
                    Arabic cuisine
                    Al Khayma at Dubai Marine Beach Resort
                    2.8 km Arabic, Halal, Lebanese
                    The Market Place
                    5.5 km Arabic, Asian, Halal
                    Vista Bar and Terrace
                    7.3 km Arabic, Bar, Contemporary
                    American cuisine
                    American cuisine
                    The Huddle Sports Bar and Grill
                    1.3 km American, Bar, Pub
                    The Black Lion
                    2.3 km American, Bar, British
                    The Sum Of Us
                    2.3 km American, Australian, Cafe
                    Mediterranean cuisine
                    Mediterranean cuisine
                    Baku Caspian restaurant and cafe
                    590 m Mediterranean
                    Samad Al Iraqi Restaurant
                    4.3 km Mediterranean, Seafood
                    The Kana Cafe
                    6.7 km Mediterranean

                    What's nearby

                    Distances shown are straight-line distances on the map. Actual travel distances may vary.
                    Show more

                    Property's guest policies

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                    Some helpful facts

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                    Reviews of OYO 109 Smana Hotel from real guests

                    Provided by verified guests of Agoda
                    Agoda Reviews (331)Booking.com Reviews (1419)
                    Cleanliness6.7
                    Facilities6.3
                    Location6.6
                    Room comfort and quality6.9
                    Service6.9
                    Value for money7.1
                    Rating
                    9+ Exceptional (20)
                    8-9 Excellent (27)
                    7-8 Very Good (60)
                    6-7 Good (44)
                    <6 Below Expectation (78)
                    Time of the year
                    Mar - May (45)
                    Jun - Aug (50)
                    Sep - Nov (56)
                    Dec - Feb (78)
                    All languages
                    All guests (331)

                    Show reviews that mention 

                    Showing 229 verified guest comments
                    12345
                    4.4
                    Muhammad from United Arab Emirates
                    Couple
                    Standard Room
                    Stayed 1 night in July 2019

                    Yeah it's small hotel. ”

                    Hotel is fine some of the bathroom have hot water I mean not cool some soap and shampoo low quality no Razer no comb no toothpaste brush . Also the room wifi is very slow 😒

                    Reviewed July 17, 2019

                    Hi, Muhammad ! We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards,Winisha!!

                    Responded July 18, 2019
                    OYO 109 Smana Hotel
                    5.2
                    Mayura from Iraq
                    Business traveler
                    Deluxe Single
                    Stayed 1 night in February 2019

                    Staffs have no service mind ”

                    We got the bad experience with this hotel about the service mind of hotel staffs. Both Philipino at the front have no service mind at all. One of them who works as the receptionist name " Mary Gem", she works as same as the robot because no smiling at all. And another philino lady who works behind the front desk was very so rude, the way she explained us about the hotel rules same like she tlaked with the people who stole her husband. She is not young at all and I think she has been working and met lot of kinds of customers, so she should know how to manage her temper and how to die with the customers. However a receptionist who is an Indian lady was really nice, the way she talked with customers was nice and polite.

                    Reviewed February 21, 2019

                    Something like this shouldn’t have happened, Mayura! We’re extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues don’t get repeated again. Regards, Deboshree

                    Responded February 27, 2019
                    OYO 109 Smana Hotel
                    8.8
                    Excellent
                    Sheena from Philippines
                    Couple
                    Standard Room
                    Stayed 8 nights in December 2015

                    Affordable and Perfect Location”

                    Our flight was cancelled and was not able to make it on time for our booking, the hotel receptionist was kind enough to assist us in our booking adjustment. The bed is comfortable and the location is just right, very accessible

                    Reviewed June 04, 2016
                    8.0
                    Excellent
                    Jamailha from Philippines
                    Couple
                    Standard Room
                    Stayed 1 night in June 2019

                    Very good”

                    Because i'm a business woman and i always using WiFi, the connection from my pad is slow.

                    Reviewed June 17, 2019

                    Hi, Jamailha! Thank you so much for writing the review and rating us positively. We do apologize for the issue faced and we’ll strive to ensure better services further. Regards, Cheshta

                    Responded June 19, 2019
                    OYO 109 Smana Hotel
                    5.6
                    Mian from United Arab Emirates
                    Business traveler
                    Deluxe Single
                    Stayed 1 night in April 2019

                    FAir”

                    No grocery restaurant near by free parking is there Reception staff courteous but very slow on check in Rooms so so Gym and pool not operational on Friday when I went

                    Reviewed April 20, 2019

                    Hi, Mian! We're extremely apologetic to know that your experience with us has not been a pleasant one. we’d definitely work on your feedback to provide the best possible experience next time Regards, Kareem

                    Responded April 22, 2019
                    OYO 109 Smana Hotel
                    7.2
                    Very good
                    Nishad from India
                    Solo traveler
                    Standard Room
                    Stayed 1 night in April 2019

                    Good”

                    Good

                    Reviewed April 13, 2019

                    Hi, Nishad! Thanks a lot for staying with us. Looking forward to hosting you soon. Regards, Edward

                    Responded April 15, 2019
                    OYO 109 Smana Hotel
                    6.8
                    Good
                    Sher from United Arab Emirates
                    Couple
                    Stayed 1 night in March 2019

                    Music bar distributed ”

                    Music disturbed whole night

                    Reviewed March 03, 2019

                    Sorry for the discommode, Sher! Thanks for notifying us and we’ll surely work towards better guest experience in the future. Regards, Deboshree

                    Responded March 05, 2019
                    OYO 109 Smana Hotel
                    5.6
                    Mohammed from United Arab Emirates
                    Solo traveler
                    Deluxe Single
                    Stayed 6 nights in February 2019

                    Good”

                    I need a place for me and my kids

                    Reviewed March 02, 2019

                    Hi, Mohammed! Thank you so much for taking your valuable time to share your views with us. We’ll surely work on your feedback to keep up with your expectations in the future. Regards, Deboshree

                    Responded March 02, 2019
                    OYO 109 Smana Hotel
                    7.2
                    Very good
                    Cyril from United Arab Emirates
                    Solo traveler
                    Standard Room
                    Stayed 1 night in February 2019

                    Very good”

                    If you want a quite place and a good sleep, avoid this. Noise coming from the hotel bar are very loud.

                    Reviewed February 19, 2019

                    Hi, Cyril! Thanks a lot for staying with us. Hope to welcome you again with wonderful experience further. Regards, Deboshree

                    Responded February 27, 2019
                    OYO 109 Smana Hotel
                    7.6
                    Very good
                    Samir from Oman
                    Solo traveler
                    Standard Room
                    Stayed 2 nights in January 2019

                    Best hotel and good service ”

                    Best thing with this hotel service and customer care

                    Reviewed February 06, 2019

                    Thank you for the appreciation, Samir! We hope to give you a consistent service every time.Regards, Ritesh

                    Responded February 07, 2019
                    OYO 109 Smana Hotel
                    8.0
                    Excellent
                    Umar from United Arab Emirates
                    Couple
                    Standard Room
                    Stayed 1 night in September 2018

                    Very good”

                    Everything was perfect. except Breakfast, Same Verities Every time you go for breakfast. Only boiled eggs every day, even on request staff refused to give you other type to eggs.

                    Reviewed September 25, 2018

                    Hi Umar, I am happy to have served you. We will make sure that we provide our services to the best possible way to our guest. and also an apology for the inconvenience you faced, we will ensure that the same does not happen again. You are an integral member of the extended family now and I hope that you will keep supporting us. Have a great day ahead :) Thanks, Ritesh Yadav

                    Responded October 11, 2018
                    OYO 109 Smana Hotel
                    8.8
                    Excellent
                    Nishad from India
                    Solo traveler
                    Standard Room
                    Stayed 1 night in August 2018

                    Nice ”

                    Good

                    Reviewed August 17, 2018

                    Delighted to know that you loved our services, Nishad! Have a pleasant day ahead :) Regards, Ritesh

                    Responded January 07, 2019
                    OYO 109 Smana Hotel
                    3.2
                    Murheb from Oman
                    Couple
                    Standard Room
                    Stayed 1 night in February 2018

                    The most awful hotel ever”

                    2 or 3 bars and disco in ground floor and can be heard the songs even if you are in the highest floor. You cannot walk in the ground floor at night and talk with the reception guy because of loud sounds. Not recommended especially for families..

                    Reviewed July 23, 2018

                    Hi, Murheb! Sorry for the trouble you faced. We've duly noted your feedback and ensure you an amazing stay next time. Have a nice day ahead. Regards, Rahul

                    Responded January 09, 2019
                    OYO 109 Smana Hotel
                    3.6
                    Ibrahim from India
                    Solo traveler
                    Standard Room
                    Stayed 2 nights in November 2016

                    Special request about”

                    I requested early arrive special request but no response from hotel side as well as AGODA side. I thought hotel accepted my request, but once I reached the hotel, reception told we don’t have rooms now so you have to wait until your check in time. This information we know before, according I will book or change the timing. So this issue not acceptable my side, because of I am frequent using this hotel. So I am not happy of this issue.

                    Reviewed November 07, 2016
                    8.8
                    Excellent
                    Ahmed from United Arab Emirates
                    Couple
                    Standard Room
                    Stayed 1 night in October 2016

                    great experience”

                    Hotel location is perfect and value for money all hotel staff are nice and helpful even garage security very kind and receiption staff two Filipina girls were very nice and smiling to us....just we asked for an iron and iron board were very old and didn't work but I am sure that will be fixed however I had great experience me and my fiance and we will visit that hotel again :)

                    Reviewed October 07, 2016
                    8.0
                    Excellent
                    Erica from Philippines
                    Couple
                    Standard Room
                    Stayed 3 nights in January 2016

                    Comfy. Decent. ”

                    Spacious room, spacious bathroom, tv, ref and beddings good.

                    It was okay. Great for a 3 star hotel. Walls need cleaning though beacause there were boot marks and dirt marks all over. Dound from bar downstairs can be heard from our room in the 3rd floor but minimal. Mustve been bad for those at the 1st and 2nd though. All in all it's recommended for those who need to budget expenses.

                    Reviewed January 17, 2016
                    4.0
                    HUSSAM from Saudi Arabia
                    Couple
                    Standard Room
                    Stayed 7 nights in January 2014

                    This hotel was very noisy and unclean room.”

                    There is no best unless value of many.

                    It is too bad and next time I will never use this hotel. Room was very small and dirty and internet was very slow even in public area. I not suggest this hotel for families because it is a night club not a hotel very noisy at night up to 3:00 AM daily. Stuff were not bad and semi helpful.

                    Reviewed January 27, 2014
                    6.0
                    Fahad from Pakistan
                    Couple
                    Standard Room
                    Stayed 1 night in August 2013

                    Nice but noisy”

                    Lcation, car park & price

                    Its an average hotel with basic amenities, rooms size & wash room size are also reasonable for the price that you pay. No free Wi-Fi & the worst thing is it gets terribly noisy if your staying on first floor from evening 6 pm till 3 am. Day shift front desk promised to changed the room, however night shift front guy desk guy was very rude & refused to do so.

                    Reviewed August 27, 2013
                    8.7
                    Excellent
                    Tara from India
                    Couple
                    Standard Room
                    Stayed 1 night in May 2013

                    Great price, comfortable room”

                    Good hotel, good facilities and well maintained

                    Enjoyed my stay at the hotel because it had all the facilities ranging from restaurant, coffee shop, all night cafe, disco, and many other things. The hotel had everything one can need so you don’t have to go outside the hotel. The hotel had excellent service. The TV was good and the bed was comfortable. Moreover, the rooms and the bathroom were clean, well maintained and presentable than other hotels.

                    Reviewed June 08, 2013
                    5.7
                    siti from Singapore
                    Family with young children
                    Standard Room
                    Stayed 2 nights in December 2012

                    Hotel near airport”

                    Near to the souk naif gold souk etc

                    Purchased wifi but was not able to log in via phone. Have to use ipad and reception can be found only infront of the toilet door!! Other than that service was fine, nothing greät abt the hotel just good to sleep and go.

                    Reviewed December 12, 2012
                    12345
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