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8.4
Excellent
808 reviews
808 reviews
"Quite suprised very clean room,friendly staff and good location."
"We stayed more than 10 days in iStay hotel and it was really nice ! The staff was friendly and the room very clean."
"Hotel room is okay and near kedai makan."
"Great location, easy to walk around."
"The hotel provide towels, shower cap and 2 in 1 (hair & body) shampoo."
8.6
Excellent
Location rating score
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iStay Hotel
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Georgetown, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Pinang Peranakan Mansion.
Free Wi-Fi in all rooms!
Front desk [24-hour]
Wi-Fi in public areas
Daily housekeeping
Car park [charges apply]
Smoke-free property
CCTV in common areas
Fire extinguisher
3 travelers have booked today.
Value for money | 8.6 |
Location rating | 8.6 |
Nearest airport | Penang International Airport (PEN) |
Distance to airport | 14.5 km |
What time is check-in and check-out at iStay Hotel?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.
How do I get to iStay Hotel?
Parking is available for an additional charge.
What is the smoking policy at iStay Hotel?
IStay Hotel does not permit smoking in any of its rooms or indoor areas.
What is the closest train, metro, or bus station to iStay Hotel?
Komtar Bus Terminal is the closest train, metro, or bus station, about 800 m away from iStay Hotel.
What restaurants are nearby iStay Hotel?
Restaurants including Hameediyah Restaurant, Padang Brown Food Court and Nasi Kandar Line Clear are popular in iStay Hotel’s neighborhood which is known as Georgetown.
What popular shopping places are close to iStay Hotel?
Located in the Georgetown area, iStay Hotel is close to great shopping choices like Prangin Mall, 1st Avenue Mall and Penang Time Square.
What are popular attractions near iStay Hotel?
Guests at iStay Hotel can easily visit Pinang Peranakan Mansion, Cheong Fatt Tze - The Blue Mansion and Khoo Kongsi located in the Georgetown area.
What popular natural sightseeing spots are close to iStay Hotel?
IStay Hotel is located in the Georgetown area, which is famous for natural sightseeing destinations such as Depoh Kerajaan Pulau Pinang and Bukit Olivia.
9.6
"Quite suprised very clean room,friendly staff and good location."
Samin
|
March 23, 2023
10
"We stayed more than 10 days in iStay hotel and it was really nice ! The staff was friendly and the room very clean."
Paul
|
March 19, 2023
10
"Hotel room is okay and near kedai makan."
Lydia
|
March 14, 2023
iStay Hotel
You'll love the exceptional convenience during your stay at iStay Hotel, located right in the heart of the city center, with an easy access to everything in Penang. The true local flavors and culture of Penang are yours with a stay at iStay Hotel, located just 1.9 km from the famous Pinang Peranakan Mansion.
Take advantage of a wealth of unrivaled services and amenities at iStay Hotel. Stay connected throughout your stay with free internet access provided. Parking is provided for guests by the hotel. The hotel's daily housekeeping will make staying in a great choice.
The hotel is entirely non-smoking.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with linen service and air conditioning. Some rooms have cable TV to keep guests entertained. You may be assured to know that bottled water and instant coffee are available in some select rooms.
You can stay fresh and clean with a hair dryer and towels provided in some of the guest bathrooms.
Around the property
Venture outside iStay Hotel and explore Penang during your stay. Your first day during your stay at iStay Hotel should include a visit to Chew's Jetty located 1.8 km away. Photograph yourself in front of Cheong Fatt Tze - The Blue Mansion located 1.3 km away, which people travel great distances to see.
Reasons to stay here
Spend less here on rooms than you would at 97% of other accommodations in the city.
Verified reviews score this hotel higher than 92% of accommodations in the city on value for money.
Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 92% of other options in the city.
7.7
Housekeeping
28 mentions
Breakfast
9 mentions
Car Park
9 mentions
Food & Dining
8 mentions
8.6
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 18 year(s).
The property does not have tea available until further notice
Show reviews that mention
"The hotel clean, quiet but close with many restaurant."
Thanh Hang | July 9, 2018
Small yet Comfortable”
Pros : Convenient, hawker stall is just downstairs, they even have a italian restaurant that serves pretty good food. In the middle of everything. Food , sightseeing, jetty and shopping malls. Receptionist is friendly, room is small but very clean same goes to the toilet. Refillable water is provided at the counter. They do serve welcome drinks too. Cons : Parking is limited, no lifts( only stairs) but im okay with that,sound proofing is okay. Overall : It is a very nice place to stay, everything looks new, has a vintage touch on it. The place has practically everything from water to basic bathroom amenities. Would totally recommend this place and will come back again! Thank you for the wonderful stay!
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Excellent service and wonderful hotel! ”
Check in was easy, and the staff was super friendly and helpful. The room looked exactly like the photos and the bed was very comfortable and soft. I also really liked the rain shower in the bathroom. The man working in the restaurant (maybe the owner, not exactly sure) was wonderful and friendly, he made sure we had a great breakfast and gave us advice about what to do and how to get around the city. Would absolutely recommend to anyone!
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Definitely the best! ”
We have to commend Uncle Chua or Kua he was the best so nice super helpful and accommodating . Thank you! If you’re going to Penang this hotel is the best place to stay! We guarantee its best facilities affordable and quality stay also with the nicest staff!
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Delighted to hear your words of praise, Ashley ! We’ll ensure to provide the consistent service when you visit us next time. Have a pleasant day ahead :) Regards, Ravneet
Excellent for the price.”
The hotel is so comfortable, clean and quiet. The hotel staff are super friendly too.
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Good location”
It's a small hotel with reasonable room size area which can easily accommodate two cabin luggages. Staff are extremely friendly and accommodating. Towels, bedsheets , comforter, etc are very clean. Comes with a hair dryer in the bath. Great location with lots of hawkers food surrounding it.
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Hi, Pauline! We're pleased to know you had an awesome stay with us. Your precious words of appreciation always urge us to serve better in the future. Regards, Cheshta
A Steal Deal”
Perfect location. Various cuisines just a stone throw away. Staffs are very friendly, especially Akila and Lina whom attended me. Wifi coverage is great with fast internet connection. I stayed there for 5 nights and guess what, for customer who stays there more than 3 nights, you get free 4kg laundry. Air cond is cold enough, bed sheets, toilet, towels are all clean, unlimited drinking water supply. Just to voice out some drawbacks: soundproofing of the room is not great but it is understandable bcos this is a heritage boutique hotel, make sure you bring your own tooth brush, tooth paste and for those who drives, it might be a pain to find a parking space. I would give 9.5 out of 10 for this hotel and I will definitely come back again.
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Hi Benjamin ! For us, guest experience is prime. It feels great to see you had a nice one. We’ll feel obliged if you give us a chance to serve even better. Have an amazing day ahead. Regards, Zara
GREAT LOCATION”
Room was cleaned, staff was helpful. Very near to food court.
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Good Hotel”
The hotel very clean and value of money...location very good...
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Lovely Hotel ”
Lovely small hotel in beautify restored building, very close to all delicious food, with super friendly staff Definitely recommend!!
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Good and comfy stay”
All are good. If bath mat can be provided would be perfect
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Good location”
Near food street, clean, friendly, free laundry cause we stay 3 nights. Our room is near the street, so a little bit noisy
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Exceptional”
The hotel is clean, cozy, and have great vintage modern vibes. The standard room is not too big but enough. I think it's not suitable for family with kids. The bathroom is quite small especially for a big person. There's no toothbrush or hotel sandals, but there's hairdryer, electric pot. The location is great, it is near hawkers and minimarts.
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Clean room”
Quite hard to find a parking. But the location is nice. Room is clean although small.
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Poney from Malaysia”
Nice location and value...
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Poney from Malaysia”
Nice location and value..
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Super place and all really claen”
I will definitely stay again
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Thank you for rating us super, Joseph! Delighted to know you liked our services. Hope to welcome you again soon:) Regards, Winisha!
Good environment ”
Near to eateries and nice interior design
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Appreciate your positive rating, Koay!. We do take pride in providing the best to our guests. Keep this love coming :) Regards, Charles
Exceptional”
I will come back to this place and im really like it..
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Value for money”
Located middle of georgetown but when it comes to sightseeing, you might feel it is little bit far to walk and, at the same time, little bit waste of money to grab a taxi.
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Hi, Thank you so much for the positive rating. It seems that you aren't completely satisfied with our services, we've highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Rehana!
Exceptional”
As expected, clean, simple, friendly staff, communal areas were appreciated such as the kitchen!
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