8.3

Excellent
/10
(540 reviews)See what guests said
Housekeeping50
Breakfast9
Food & Dining3
See map

8.6

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Popular landmarks
Cheong Fatt Tze - The Blue Mansion 1.3 km
Armenian Street 1.4 km
Khoo Kongsi 1.5 km
Pinang Peranakan Mansion 1.9 km
Penang Fort Cornwallis 2.3 km
Kek Lok Si Temple 5.9 km
Batu Ferringhi Beach 10.7 km
Entopia 12.4 km
Escape Theme Park 12.5 km
Nearby landmarks
Pharmacy 70 m
Masjid Pakistan 150 m
Philomatic Society (Sun Yat Sen Memorial Centre) 160 m
Penang Time Square 190 m
Lim Skin Specialist Clinic 240 m
Ghee Hiang 260 m
Sentral Technology College Penang 270 m
The One Academy Penang 270 m
KDU College Penang 320 m
Anson Road Market 340 m
iStay Hotel

"The hotel is clean, cozy, and have great vintage modern vibes."

Vianne - February 24, 2020
Standard Double Room - Bedroom iStay Hotel
Lobby iStay Hotel
Lobby iStay Hotel
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Free Wi-Fi

iStay Hotel

94 - 96 Jalan Ragoon, Georgetown, Penang, Malaysia, 10400 - See map
  • 750 meters to public transportation

  • Located in heart of Penang

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

Your dates are popular among travelersUsers are booking a place in Penang every 1 minutes on Agoda.com
Value for money8.5
Location rating8.6
Nearest airportPenang International Airport (PEN)
Distance to airport14.5 km

Rooms available at iStay Hotel

Standard Double Room
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 double bed
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Deluxe Double Room
...
  • City view
  • Non-smoking
  • 1 double bed
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Deluxe Suite
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 double bed
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Super Deluxe Room
...
  • 1 queen bed
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Deluxe Suite
...
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    Room Assigned on Arrival
    ...
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      Room Assigned on Arrival
      ...
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        Deluxe Double Room
        ...
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          Standard Double Room
          ...
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            Frequently asked questions

            What time is check-in and check-out at iStay Hotel?

            Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

            What is the smoking policy at iStay Hotel?

            IStay Hotel does not permit smoking in any of its rooms or indoor areas.

            What is the closest train, metro, or bus station to iStay Hotel?

            The closest train, metro, or bus station is Komtar Bus Terminal, 800 m away from iStay Hotel.

            What restaurants are nearby iStay Hotel?

            Restaurants including Viva La Pasta, Wong Chau Jun Restaurant and Sin Kim San Cafe are popular in iStay Hotel’s neighborhood which is known as Georgetown.

            What popular shopping places are close to iStay Hotel?

            Located in the Georgetown area, iStay Hotel is close to great shopping choices like Prangin Mall, 1st Avenue Mall and Penang Time Square.

            What are popular attractions near iStay Hotel?

            Guests at iStay Hotel can easily visit Pinang Peranakan Mansion, Cheong Fatt Tze - The Blue Mansion and Khoo Kongsi located in the Georgetown area.

            What popular natural sightseeing spots are close to iStay Hotel?

            IStay Hotel is located within Georgetown, which makes it conveniently close to natural sights including Depoh Kerajaan Pulau Pinang and Bukit Olivia.

            Show more questions
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            Explore the neighborhood

            What people love about iStay Hotel

            • 10.0

              Exceptional
              Location

              "Near to eateries and nice interior design"

              koay

              |

              July 4, 2019

            • 10.0

              Exceptional
              Staff 

              "Room was cleaned, staff was helpful."

              Fenny

              |

              April 10, 2019

            • 8.4

              Excellent
              Location

              "Wonderful location, place is clean."

              TUCK

              |

              November 26, 2019

            Property ranking|Compared to 2,627 Penang properties
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            Cheapest price score
            Value for money score
            8.5/10
            Cleanliness score
            8.7/10
            Location score
            8.5/10
            Better than
            97
            %
            of Penang properties
            Better than
            94
            %
            of Penang properties
            Better than
            94
            %
            of Penang properties
            Better than
            93
            %
            of Penang properties
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            Overall rating:

            8.3

            Excellent
            540 reviews
            Cleanliness
            8.7
            Facilities
            7.6
            Location
            8.6
            Read all reviews >
            What travelers say they love:
            Love the interior of the lounge and receptionist area.
            wan from Malaysia
            Solo traveler
            More about iStay Hotel

            More about iStay Hotel

            Offering quality accommodations in the sightseeing, restaurants, culture district of Penang, iStay Hotel is a popular pick for both business and leisure travelers. From here, guests can make the most of all that the lively city has to offer. With its convenient location, the property offers easy access to the city's must-see destinations.

            The facilities and services provided by iStay Hotel ensure a pleasant stay for guests. This property offers numerous on-site facilities to satisfy even the most discerning guest.

            Experience high quality room facilities during your stay here. Some rooms include flat screen television, clothes rack, complimentary instant coffee, linens, mirror to help guests recharge after a long day. The property's host of recreational offerings ensures you have plenty to do during your stay. With an ideal location and facilities to match, iStay Hotel hits the spot in many ways.

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            Most talked about facilities

            Housekeeping

            28 mentions

            Breakfast

            9 mentions

            Car Park

            9 mentions

            Food & Dining

            8 mentions

            What they offer

            10.0

            Exceptional
            Cleanliness

            "The hotel very clean and value of money."

            Tan

            |

            March 9, 2020

            View all reviews
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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show less

            Food and dining

            Breakfast options

            American
            Asian
            Halal
            Italian

            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show less

            Property's guest policies

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            Some helpful facts

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            Property announcements

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            Reviews of iStay Hotel from real guests

            Provided by verified guests of Agoda
            8.3
            /
            10
            Cleanliness8.7
            Facilities7.6
            Location8.6
            Service8.3
            Value for money8.5
            High score for Penang
            Rating
            9+ Exceptional (93)
            8-9 Excellent (34)
            7-8 Very Good (58)
            6-7 Good (14)
            <6 Below Expectation (18)
            Time of the year
            Mar - May (44)
            Jun - Aug (77)
            Sep - Nov (40)
            Dec - Feb (56)
            Don't miss out!Users are booking a place in Penang every 1 minutes on Agoda.com
            All guests (540)
            All room types
            All languages

            Show reviews that mention 

            Showing 217 verified guest comments
            12345
            9.6
            Exceptional
            John from United States
            Couple
            Deluxe Double Room
            Stayed 7 nights in May 2018

            An excellent little hotel!”

            iStay Hotel is perhaps one of the best little hotels in Penang. We have stayed at many over the past ten years traveling to Penang and this hotel has surfaced as our favorite. First the staff; all are excellent, the rooms although on the small side have all the amenities you will need, good bathroom, air conditioning and comfortable bed. The breakfast is exceptional with a choice of five sets and it is delicious. We also ate in the restaurant on three different occasions and the food taste and presentation was great. In the local area are numerous food courts and restaurants just footsteps away. We will certainly return on our next visit to Penang.

            Reviewed May 20, 2018

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            9.2
            Exceptional
            Linda from United States
            Solo traveler
            Deluxe Double Room
            Stayed 3 nights in October 2018

            Great Hotel!”

            This was my second stay and istay hotel did not disappoint. Rooms are quite small but spotlessly clean with super comfortable bed and quality linens. Nice cold air conditioning and piping hot shower. Location is a little outside of the "historical" section of Georgetown but right across the street from a hawker food court and multitude of restaurants. I will definitely stay here again. Highly Recommended!

            Reviewed October 08, 2018

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            8.4
            Excellent
            YUMENG from China
            Couple
            Deluxe Double Room
            Stayed 3 nights in July 2018

            Small but clean. Friendly staff.”

            This was our second time to Penang and this time I took my parents with us. The hotel is easy to find. It's a bit far from the centre of Georgetown. It took us maybe 20 minutes walk to get to the Street Art area. It doesn't have lift to help with the luggages and the staff didn't offer to help. We didn't have many luggages and they were not that heavy so we managed ourselves. They require 100RM deposit per room. And they'll ask you to sign the item checklist for the room, such as cups, water bottle and all that. There are not many restaurants near the hotel and when we first arrived at 9pm, everything is closed. But there is a quite big area filled with small sections of different Malaysian Chinese food. But it doesn't taste good... And there is a Indian restaurant further down the road with a 7-11 next to it. The hotel is ok, the location is not perfect but it's worth the money. One last thing I want to recommend to you is to find a good dim sum place for breakfast. We loved it.

            Reviewed August 09, 2018

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            9.2
            Exceptional
            Fatin from Malaysia
            Couple
            Deluxe Double Room
            Stayed 3 nights in December 2018

            Good location. In the heart of Georgetown”

            Pros: - Decent boutique hotel with superb decoration. - Completely clean - Has a nice Italian dining Viva La Pasta and it opens as early as 7.30 a.m. - Daily housekeeping, shower gel smells good. - Grabcar cost you only RM5-6 to main attractions nearby. - There's a Chinese food court in front of the hotel, looks good and full house. - There's a 7-Eleven nearby. For Muslims, you can have lunch at Nasi Melayu Pak Yusoff (located in a Chinese restaurant) or 24hrs Nasi Kandar Pelita. (all mentioned are just 2-3 mins walking). For dinner you can go to Padang Brown by grabcar. - Tv channels are quite good - Quiet at night even though it's near to the street. Pillows given were nice and comfy..You can have a good sleep if your room neighbours were not making noise 😂 - Water pressure was good. But be careful in adjusting the temperature. it's rather hot. - Walking distance to Komtar (about 1km). Penang Times Square and M Mall. - Ironing, laundry area and pantry are good. Cons: - Deluxe room was quite small especially for Muslims who need space for prayer. - Its shower was quite small too. Barely move in there 😂 - It's not quite safe to walk around late night on the dark streets. Beware of stray dogs. - Not much of complaint. Overall you got what you paid for.

            Reviewed December 19, 2018

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            8.4
            Excellent
            Eugene from Thailand
            Couple
            Stayed 2 nights in November 2018

            Charming hotel”

            We enjoyed our stay here after a disaster booking at another hotel. Please do NOT go to Heritage 1926. IStay turned out really nice. They have beautiful artwork and is right next to a great Italian restaurant where we ate several times. The room is a little small, but it is clean and nicely decorated. You will feel quite comfortable. For the price, it is good value. (Don't book room 101 -- the tiles were not properly done). We stayed at the ones near the windows.

            Reviewed November 12, 2018

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            10.0
            Exceptional
            ELLY from Malaysia
            Solo traveler
            Deluxe Double Room
            Stayed 2 nights in June 2018

            GREAT HOTEL WITH REASONABLE PRICE”

            The hotel is located within walking distance to hawker centers. The room is clean, new, modern and nicely decorated. Staff is friendly and helpful. While it takes quite sometime to prepare, the breakfast is superb. It was one of the best Egg Benedict I've had. The service is excellent. I would recommend this hotel to anyone travelling solo in Penang. However it's not recommended for family with small kids. The wall is not sound-proof so you will disturb other guests if you have crying toddlers.

            Reviewed August 01, 2018

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            9.2
            Exceptional
            Ching from Malaysia
            Couple
            Deluxe Double Room
            Stayed 1 night in April 2018

            Great Location”

            Pleasant stay in iStay. The hotel is located near to food stalls which serves local delicacies. Room is clean and comfortable, but bad sound proof.

            Reviewed April 11, 2018

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            9.2
            Exceptional
            Alvin from Singapore
            Family with teens
            Deluxe Double Room
            Stayed 6 nights in December 2018

            Pleasant stay”

            Overall a pleasant stay at iStay. I like the cosy and warm feeling staying at the hotel. Remember to check out the breakfast, lunch, dinner at Viva La Pasta. Will be worth your try!

            Reviewed December 09, 2018

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            10.0
            Exceptional
            William from Thailand
            Solo traveler
            Deluxe Double Room
            Stayed 5 nights in April 2018

            Convenient and Comfortable”

            A very nice hotel, clean, comfortable and in a good location particularly for street food and inexpensive restaurants. If you familiarize yourself with the bus system you can save on traveling about. If you need a taxi, use Grab, very convenient and significantly cheaper than the ordinary ones who don't use meters. The hotel staff can call for one if you can't use the app yourself. There is a good restaurant attached to the hotel. Get the deal with the free breakfast if you can. I stayed six days and was completely satisfied.

            Reviewed May 06, 2018

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            9.6
            Exceptional
            Nicola from United Kingdom
            Solo traveler
            Deluxe Double Room
            Stayed 3 nights in August 2018

            would recommend this hotel!”

            This is a centrally located hotel to explore George Town. Lots of restaurants and shops at the end of each road but room was very quiet. Bed was very comfortable!! Good WiFi, fantastic rainfall shower with a shower cubicle, not a wet bathroom! Easy to walk to places in George Town to explore. There is an Italian restaurant attached that served good, reasonably price pasta and pizza. I would highly recommend this hotel and I greatly enjoyed my stay.

            Reviewed August 14, 2018

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            10.0
            Exceptional
            Ashley
            Group
            Deluxe Double Room
            Stayed 3 nights in July 2019

            Definitely the best! ”

            We have to commend Uncle Chua or Kua he was the best so nice super helpful and accommodating . Thank you! If you’re going to Penang this hotel is the best place to stay! We guarantee its best facilities affordable and quality stay also with the nicest staff!

            Reviewed July 31, 2019

            See room deals

            Delighted to hear your words of praise, Ashley ! We’ll ensure to provide the consistent service when you visit us next time. Have a pleasant day ahead :) Regards, Ravneet

            Responded July 31, 2019
            iStay Hotel
            9.2
            Exceptional
            Donna from Brunei Darussalam
            Couple
            Standard Double Room
            Stayed 3 nights in September 2018

            Pleasant Stay”

            Hotel name is not found on Grab, call to the hotel for assistance before calling a Grab at airport. The room has limited space but can still fit in max. 2 person with a 65L backpack & a medium luggage. The staff are friendly and helpful. Got free laundry but depends on how many days you stayed, can check with the reception for more info. Lot of food stalls in front of the hotel and within walking distance. Walking distance to Sunway Hotel area with more food stalls. Easy access to Grab from the hotel. Tasty food at the hotel restaurant named as Viva la Pasta.

            Reviewed September 21, 2018

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            8.0
            Excellent
            Carmen from Malaysia
            Couple
            Standard Double Room
            Stayed 2 nights in May 2018

            Recommended!”

            We booked one of the smaller rooms thinking it'll just be a box but we were so wrong! The room was really cozy and we could stretch our arms out in the shower *squints at hotels in the UK*. Although there wasn't a window, we were hardly in the room enough to bother as Penang has so much to offer in terms of sight seeing and food. Though we must recommend the bruchetta at their Italian restaurant attached to the hotel (yums!) Will def come back to stay here again next time <3

            Reviewed June 04, 2018

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            9.2
            Exceptional
            Benjamin from Malaysia
            Solo traveler
            Deluxe Double Room
            Stayed 1 night in August 2019

            A Steal Deal”

            Perfect location. Various cuisines just a stone throw away. Staffs are very friendly, especially Akila and Lina whom attended me. Wifi coverage is great with fast internet connection. I stayed there for 5 nights and guess what, for customer who stays there more than 3 nights, you get free 4kg laundry. Air cond is cold enough, bed sheets, toilet, towels are all clean, unlimited drinking water supply. Just to voice out some drawbacks: soundproofing of the room is not great but it is understandable bcos this is a heritage boutique hotel, make sure you bring your own tooth brush, tooth paste and for those who drives, it might be a pain to find a parking space. I would give 9.5 out of 10 for this hotel and I will definitely come back again.

            Reviewed August 13, 2019

            See room deals

            Hi Benjamin ! For us, guest experience is prime. It feels great to see you had a nice one. We’ll feel obliged if you give us a chance to serve even better. Have an amazing day ahead. Regards, Zara

            Responded August 14, 2019
            iStay Hotel
            10.0
            Exceptional
            Christine from Philippines
            Couple
            Deluxe Double Room
            Stayed 2 nights in August 2018

            Exceptional”

            Room was very comfortable and cosy all you need for a nice experience in Penang. we needed to get Grabs to the main tourist area although it only cost about 1.5 USD so not so bad. nice Italian restaurant next to it called Viva La Pizza. People were so welcoming and nice, money well spent.

            Reviewed August 09, 2018

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            10.0
            Exceptional
            CnH from Malaysia
            Couple
            Standard Double Room
            Stayed 1 night in August 2018

            probably the best value for money”

            + superb value for the price, as compared with other hotels + hairdryer in the room + good ventilation + good service, the receptionist asked us to be seated while she checked us in/out + clean + welcome drinks + thick and clean towel -no toothbrush -no foot towel

            Reviewed August 20, 2018

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            10.0
            Exceptional
            SRINIVASAN from Singapore
            Couple
            Deluxe Suite
            Stayed 3 nights in August 2018

            Nice Location and Tidy room”

            Woww.. It was really an awesome & fun filled staycation at the right hotel, centrl location and frndly staffs... Nice Italian food with cheaper price at the hotel... huge hawker centre in front of the hotel untill late night.. will come again,....

            Reviewed September 04, 2018

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            9.6
            Exceptional
            TAEWON from Malaysia
            Solo traveler
            Standard Double Room
            Stayed 1 night in August 2019

            Value for money”

            Located middle of georgetown but when it comes to sightseeing, you might feel it is little bit far to walk and, at the same time, little bit waste of money to grab a taxi.

            Reviewed August 18, 2019

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            Hi, Thank you so much for the positive rating. It seems that you aren't completely satisfied with our services, we've highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Rehana!

            Responded August 19, 2019
            iStay Hotel
            9.2
            Exceptional
            Kevin from Thailand
            Couple
            Deluxe Double Room
            Stayed 1 night in January 2019

            Exceptional”

            A great little boutique hotel within walking distance from Penang Street. But the coffee shops are aplenty and very satisfactory.

            Reviewed January 22, 2019

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            8.8
            Excellent
            Azie from Malaysia
            Group
            Standard Double Room
            Stayed 1 night in March 2018

            Worth The Money ...”

            I would reccomend this Hotel to people out there .. Eventhough the room is small , but the room is clean and decoration just look new .. The price of the Hotel is just reasonable especially for my really short trip ..

            Reviewed March 25, 2018

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