i-Hotel Kuala Lumpur
No-143, Jalan Maharajalela, Chinatown, Kuala Lumpur, Malaysia, 50150 - See map
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Chinatown, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers.
Highlights
Facilities
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
Luggage storage
Contactless check-in/out
Laundry service
Room service
Wi-Fi in public areas
Your dates are popular among travelersPopular destination! Properties in Kuala Lumpur are being booked every minute!
Disgusting”
Dirty sheets, grotty bathroom, cockroaches, hair from previous guests in bathroom/bed, broken appliances, charged for everything including toothbrush. Surcharge for weekends which you have to pay separate to your Agoda booking. Deposit you must pay separately which you collect on checkout (and reception not open at advertised times for you to get it back). Photos are 10+ years old, it looks nothing like them. Its the kind of place you want to just walk straight out of even if you can't get a refund. Read all of the reviews on Agoda... don't say you weren't warned.
See room deals
hi david, sorry to hear this, you can inform this to the reception on your dissatisfaction on the room. Our housekeeping will clean or changing your room. All linen is clean, we send all dirty to laundry for washing. if have small stain, maybe caused from the iron machine. You can request it for changing and pls inform this to the receptionist. Deposit RM 50 must be paid during your check in time and refundable during checkout time. i think most of hotel required deposit upon check in. We will do our best improve our service to serve you better next time. Thank you
Exceptional”
Everything is works, include wi fi. Very good and clean room. The reseptionist was very helpful.
See room deals
Loved to hear this, Konstantin! It will be great if you could spread the word amongst your circle. Have a pleasant day ahead :) Regards, Kevin
Near kl sentral and nice staff”
I stayed for 21 days. No window. It was stuffy on some days and had to leave the door open for a few hours. The staff is friendly and the housekeeping is amazing! Water cooler facility. Fast wifi. And lift is fast.
See room deals
Exceptional”
clean hotel , best hotel , good reception
See room deals
Decent budget hotel”
Pretty good location (just 700m from Hang Tuah LRT - have to cross 2 major roads, but there's crossing light, so it's safe). Room is big & clean enough, but lacks a dresser or any place to hang clothes outside of the bathroom. The bathroom is spacious unlike most budget hotels. Downsides are (1) no water dispenser at every level, so have to go to G to get drinking water. (2) when I checked in, the staffs were distracted by an unruly customer, so my check-in process was slightly uncomfortable. They were not rude or anything, but clearly still distracted by the preceding difficulties.
See room deals
Excellent! ”
The hotel was beyond my expectation for the value of money paid. The room and toilet was clean and nice. The staff are friendly too.
See room deals
Hi Nazirul! Thank you for giving us a shot and even more for leaving us this review. We will feel blessed to serve you soon again with even better, upgraded and improvised services. Have a great day ahead. Regards, Kevin
Staff is friendly ”
Cheap Nice location. many food stall nearby and located near to monorail
See room deals
Charmed to see you loved our services, Have a pleasant day ahead :) Regards, Cheshta
Excellent”
As a first-time traveler overseas, I was truly grateful that the staff here at I-Hotel was accommodating to my group. You pay for what you get, but I can say that our stay was quite nice. There's a 7-11 and a KK Mart branch once you step out of the hotel, and there are places to eat around the area.
See room deals
hi joshua, thanks for your good review. hope to see you again ❤️
Very good”
Love the chinese aunty..very good customer service
See room deals
Hi, Hadhinah! Delighted to see you liked our services. Do give us more chances to delight you in the future as well. Regards, Cheshta
Exceptional”
Very nice 👌...value for money...very clean
See room deals
Thank you so much for the wonderful rating, It gives us immense satisfaction when we see guests loved our services. Keep allowing us to host you and we will put in our continuous efforts to retain this smile forever :) Regards, Kevin
excellent”
Except for inability for foodpanda to send directly to my room,it was perfect
See room deals
Thank you so much for the positive rating, Hadhinah! Thank you for sharing this with us, we have duly noted your feedback and we will strive for a better experience in the future. Regards, Marie
save money”
location is great,Hotel next to 7-11 and KK mart, infont of the KK mart got stall selling very delicious burger.
See room deals
Excellent”
Bathroom is very small
See room deals
save money”
close to convenient shop like 7-11,KK mart ，surrounding restaurant ,10 minutes to petaling street
See room deals
save money”
great location,price is so so reasonable ,helpful staff
See room deals
Compact ”
I was staying at room 102. Good things its all clean and comfy. The things that need to improve is the shower (leaking on pipe), theres some leaking on the aircond (water drip). Theres still some deposit payment even you already paid in full. Thats all.
See room deals
Sorry for the hassle you faced, Mohd! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Olivia!
save money”
staff friendly ,location great ,near to the petaling street and time square ,room price is reasonable ,will come back again!
See room deals
Smart stay”
Good to stay
See room deals
Just okay, won’t repeat”
Service is okay but the place is not well-maintained in my opinion. Plus, lack of staff. Seems like only one staff (hijab lady) I could see was doing everything. We arrived earlier than our checkin time and the lobby was quite uncomfortable. No aircond and proper chairs at the lobby. The hotel room was not really clean too- floor felt sticky, bathroom mat was dirty, few stains on bedsheet & pillowcase. We weren’t really mad but we don’t feel like coming again. Customer service was good tho
See room deals
Hi Najihah, sorry to hear this. our reception open 24 hour that you can inform at the receptionist on this issue and they will clean the room again until you are satisfied. We will check on this issue and improve our service to serve you better next time. Thanks for your comment
Just nice”
Everything ok.
See room deals