5.5
Review score
67.2% this month
/10
(291 reviews)See what guests said
Housekeeping5
View3
Shops2
See map
6.2

Good

Location rating score

Popular landmarks
Al-Ahmadiya School 40 m
Heritage House 60 m
Al Ras Metro Station 120 m
Ne Novelty Grocery 120 m
Al Ras 120 m
The Al Farooq Omar Bin Al Khattab Mosque And Centre 170 m
Medwin Medical Center 220 m
Deira Spice Souq 270 m
Dubai Spice Souk 290 m
Parking Souk 330 m
Nearby landmarks
Dubai Creek 430 m
The Dubai Mall 7.85 km
Dubai Aquarium & Underwater Zoo 8.06 km
Burj Khalifa 8.13 km
The Dubai Fountain 8.32 km
Wild Wadi Waterpark 17.82 km
Burj Al Arab 17.88 km
Ski Dubai 19.37 km
Atlantis Aquaventure Waterpark 23.02 km
Dubai Miracle Garden 23.68 km
Hafez Hotel Apartment by Gemstones

"Very large spacious rooms fully equipped with everything you need!"

John - June 2, 2018
 Hafez Hotel Apartment by Gemstones
Lobby Hafez Hotel Apartment by Gemstones
Lobby Hafez Hotel Apartment by Gemstones
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Free Wi-Fi

Hafez Hotel Apartment by Gemstones

14, Dubai, Dubai, Deira, Dubai, United Arab Emirates, 3944 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
Close to Dubai Creek
Within 430 m of property
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
  • 120 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Air conditioning

Cheaper than 99% of all properties in Dubai in the last 24 hoursCompared to 2,523 Dubai properties at Agoda for various dates
Value for money5.9
Location rating6.2
Nearest airportDubai International Airport (DXB)
Distance to airport7.3 km

Rooms available at Hafez Hotel Apartment by Gemstones

Family Studio Apartment
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 1 single bed and 1 king bed
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Family Quadruple Studio Apartment
...
  • Room size: 30 m²/323 ft²
  • Shower
  • 4 single beds or 1 queen be...
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Triple Studio Apartment
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 3 single beds or 1 single b...
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Superior Apartment
...
  • Room size: 40 m²/431 ft²
  • Shower
  • 2 single beds & 2 queen bed...
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Double Studio Apartment
...
  • Room size: 21 m²/226 ft²
  • Shower
  • 1 king bed
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Twin Studio Apartment
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 2 single beds
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Deluxe Quad Room
...
  • City view
  • Balcony/terrace
  • 4 single beds
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Deluxe Double Studio
...
  • Room size: 18 m²/194 ft²
  • Balcony/terrace
  • 1 king bed
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Deluxe Triple Room
...
  • Room size: 36 m²/388 ft²
  • Balcony/terrace
  • 3 single beds
Enter dates to see prices
Deluxe Family Studio
...
  • Room size: 18 m²/194 ft²
  • Shower
  • 1 single bed and 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hafez Hotel Apartment by Gemstones?

Check-in is from 02:00 PM. You may request early check-in during booking, subject to availability. Guests checking in before the designated period may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hafez Hotel Apartment by Gemstones?

Hafez Hotel Apartment by Gemstones is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the serviced apartment know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Hafez Hotel Apartment by Gemstones also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the serviced apartment. For those who wish to drive their own cars, Hafez Hotel Apartment by Gemstones has a car park on site, as well as additional parking nearby if the first car park is full. If you're looking for an easy way to get around Dubai with private transportation, the serviced apartment can arrange both taxis or car rental.

What is the smoking policy at Hafez Hotel Apartment by Gemstones?

Hafez Hotel Apartment by Gemstones does permit smoking in some areas and is not 100% smoke-free. The serviced apartment offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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What people love about Hafez Hotel Apartment by Gemstones

  • 10.0
    Exceptional
    Staff 

    "Staff is friendly and 2 mins walk to the metro."

    YASMIN

    |

    March 29, 2018

  • 10.0
    Exceptional

    "It is very nice wonderful to stay here"

    Abhishek

    |

    February 7, 2020

  • 8.4
    Excellent
    Staff 

    "The staffs were helpful and kind to us"

    YASMIN

    |

    March 3, 2018

Property ranking|Compared to 2,523 Dubai properties
See all rankings
Cheapest price score
Room comfort score
4.8/10
Value for money score
6.3/10
Room size
18 sqm.
Better than
99
%
of Dubai properties
Better than
84
%
of Dubai properties
Better than
81
%
of Dubai properties
Bigger than
81
%
of Dubai properties
Up to 30% off with Agoda Insider Deals!

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Overall rating:
5.5
Review score
291 reviews
Cleanliness
4.9
Facilities
4.9
Location
6.2
Read all reviews >
What travelers say they love:
The staffs were helpful in keeping an eye on my students.
YASMIN from Malaysia
Group
More about Hafez Hotel Apartment by Gemstones

More about Hafez Hotel Apartment by Gemstones

Hafez Hotel Apartment by Gemstones is a modern addition to Dubai, offering a smart accommodation for travelers who may be in Dubai either for business or vacation. The property enjoys a central location just 7 kilometers away form the city center, while attractions such as Heritage House, Deira Spice Souq, and Gold Souk Market are all within easy reach of the property.

Rooms at Hafez Hotel Apartment by Gemstones are thoughtfully designed to provide the best in comfort and convenience for guests looking for a hassle-free stay while traveling to this region. Guests of the hotel can enjoy on-site features like an executive floor, a coffee shop, 24-hours of front desk service, safety deposit boxes, as well as an ATM on site.

The hotel features 53 beautifully appointed guestrooms, many of which include free Wi-Fi access, air conditioning, and a television. Hafez Hotel Apartment by Gemstones’s central location and exceptional service make it the best choice for those seeking an exciting vacation in this great city.

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Most talked about facilities

Internet
5 mentions
Housekeeping
4 mentions
Breakfast
2 mentions
Food & Dining
1 mention

What they offer

10.0
Exceptional
Staff 

"Staff are friendly and helpful when needed."

sharif

|

August 12, 2018

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Nearby restaurants

Arabic cuisine
Arabic cuisine
Al Khayma at Dubai Marine Beach Resort
5.0 km Arabic, Halal, Lebanese
The Market Place
6.7 km Arabic, Asian, Halal
Vista Bar and Terrace
7.4 km Arabic, Bar, Contemporary
Mediterranean cuisine
Mediterranean cuisine
Baku Caspian restaurant and cafe
2.7 km Mediterranean
Samad Al Iraqi Restaurant
2.7 km Mediterranean, Seafood
Tajin & Tanjiah
5.8 km Mediterranean, Moroccan
Asian cuisine
Asian cuisine
Silk Route Chinese & Thai Restaurant
630 m Asian, Chinese, Thai
Mumtaz Mahal Indian Speciality Restaurant
680 m Asian, Halal, Indian
Bastakiya Cafe & Restaurant
680 m Asian, Cafe, European

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Hafez Hotel Apartment by Gemstones from real guests

Verified reviews provided by Booking
Agoda Reviews (291)Booking.com Reviews (127)
5.4
/
10
Review score
Cleanliness4.9
Facilities5.1
Location6.7
Room comfort and quality5.2
Service5.8
Value for money5.5
High score for Dubai
Rating
9+ Exceptional (66)
8-9 Excellent (77)
7-8 Very Good (146)
6-7 Good (79)
<6 Below Expectation (431)
Time of the year
Mar - May (0)
Jun - Aug (0)
Sep - Nov (0)
Dec - Feb (0)
All guests (127)
All languages
Showing 799 verified guest comments
12345
10.0
Exceptional
Syed
Business traveler

Exceptional”

Excellent
Reviewed April 28, 2021
8.0
Excellent
James
Family with young children

A big good room but...”

Cockroaches everywhere only the cleanliness and maintenance that need to be totally improved
Very good customer service from Mr Asaad,and the housekeeping guy was very helpful polite and professional, thankyou soo much for the biiig room definitely I will come again
Reviewed April 18, 2021
1.0
Abdullahi
Family with young children

Worst hotel experience of our...”

Nothing
Horrible horrible place. Staff was rude and not interested in helping out or had any experience running a hotel. The place was filthy, full of roaches and smelled horribly. None of the things listed ...
Reviewed April 14, 2021
10.0
Exceptional
Khunis
Business traveler

Exceptional”

All staff is very nice and helpful including security staff.
Reviewed April 13, 2021
7.0
Very good
James
Family with young children

Good”

Location finding was awesome, groceries just a call and very fast delivery was made, the housekeeping staff was very polite and assisted on a very professional manner .
The receptionist did not have any customer service skills, first impression lasts forever ,He should receive guests politely with a smile , Need to improve on cleaning the bedsheets ,and general ...
Reviewed April 05, 2021
1.0
Anonymous
Family with young children

No facility ”

Full of cockroaches , furniture broken , smelly rooms , uncivilised staff of reception , no parking to pick and drop guest luggage’s , no basic facility . Worse experience no one should visit there
Nothing to like it .
Reviewed March 28, 2021
1.0
Ahmad
Solo traveler

a terrible terrible experience”

absolutely nothing i hated the place
I hated the place there were cockroaches in the kitchen, red stains on the walls (not sure what that is), dirt all over the place and there was dental floss thrown in the elevator and it stayed there...
Reviewed February 22, 2021
1.0
Lisa
Business traveler

Its so bad experience.”

Nothing to like in that hotel.very bad experience!!
Utensils for cooking are very bad. We have chosen that hotel knowing that all facilities are okay.even the tv is not working.and when we call the reception he send the bad guy. when that guy enter the...
Reviewed February 15, 2021
3.0
Anonymous
Solo traveler

Poor”

It&#39;s hard to communicate with their staff
Reviewed February 13, 2021
1.0
Syed
Solo traveler

DIRTY, DISGUSTING, DANGEROUS, TERRIBLE, EXTREMELY...”

Nothing good accept the location
as checked in late at 1840hrson 14 Jan. Booked via booking.com. Went up to the room there was left over food pack behind the main entrance door (inside the room)and the marble floor is very greasy (...
Reviewed January 17, 2021
4.0
Anonymous
Couple

Disappointing”

There were bedbugs in the room
Reviewed January 15, 2021
1.0
Temitayo
Business traveler

It was horrible”

There&#39;s too much bed bugs in the room given to us and we checked out in the mid - night without any penny received from the hotel.
Bed bugs in the room and the toilet is not good
Reviewed January 13, 2021
4.0
Shah
Business traveler

Disappointing”

NO BRECKFAST GIVEN ,
POOR CLEANING , CROCRROACH LIVE TOO MUCH
Reviewed January 11, 2021
1.0
Kirsten
Family with young children

Read the reviews and do...”

The location seemed ok but did not spend time there. There are some fake reviews on booking.com which give it high marks. These are not accurate. Do not be fooled. It is opposite a firestation but ...
I do not recommend this hotel. We paid for 7 nights but left after 1. The place was filthy and full of cockroaches. Men lurk at the reception making it feel uncomfortable. The walls are thin and we ...
Reviewed January 07, 2021
6.0
Shamima
Business traveler

DO NOT BOOK FROM BOOKING.COM ”

Location
Whatever you do please do not book from booking.com, they really don&#39;t stick to their word, i will definitely ask all my friends and family to book from another website as booking.com have the ...
Reviewed January 07, 2021
1.0
Ajmal
Business traveler

Bad”

No break fast
Worest service
Reviewed December 17, 2020
7.0
Very good
Mohammed
Family with young children

Good”

View
Cockroaches
Reviewed December 15, 2020
6.0
Prasobh
Business traveler

Pleasant”

AVERAGE
NEED TO IMPROVE THE CLEANLINESS, WE FOUND MANY INSECTS INSIDE THE ROOM
Reviewed December 08, 2020
1.0
Roda
Couple

Very bad and disappointing Hotel”

Nothing
We didnt like all the things in that property, we have a confirmation number in booking.com but they refuse to accept us that day, very rude staff and unprofessional.
Reviewed December 05, 2020
1.0
Segomotso
Couple

Bad experience was so unhappy”

The location was good
I didn&#39;t like the staff , they are so unprofessional and no nothing about customer service .The beds are old and uncomfortable and noisy .The walls are so thing .you can hear people and night in ...
Reviewed November 23, 2020
12345
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