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OYO 232 The Suraya Hotel
OYO 232 The Suraya Hotel
OYO 232 The Suraya Hotel
OYO 232 The Suraya Hotel
OYO 232 The Suraya Hotel

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7.5

Very good

330 reviews

330 reviews

See map

8

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Kolej Olympia

150 m

Gio Mall

260 m

Sekolah Kebangsaan Terentum Jalan Gambut

330 m

Kompleks Belia dan Sukan

340 m

Mydin Kuantan

340 m

Popular landmarks
East Coast Mall

840 m

Masjid Sultan Ahmad Shah

940 m

Bukit Pelindung Recreational Forest

3.7 km

Teluk Cempedak Beach

4.8 km

Sungai Pandan Waterfall

20.4 km

Closest landmarks
Chan Cheng Hoong Dr

260 m

Jabatan Pertanian Malaysia

280 m

Jabatan Pendidikan Daerah

280 m

Kuantan Medical Centre Sdn Bhd

350 m

Pejabat Ketua Pengarah Tanah Dan Galian

380 m

OYO 232 The Suraya Hotel

55/57, Jalan Haji Abdul Aziz, Kuantan City, Kuantan, Malaysia, 25000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Kuantan City, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Teluk Cempedak Beach.

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Highlights

Located in heart of Kuantan

Check-in [24-hour]

Inside city center

250 meters to Gio Mall

Free Wi-Fi in all rooms!

Facilities

Free Wi-Fi in all rooms!

Front desk [24-hour]

Room service

Wi-Fi in public areas

Smoking area

Daily housekeeping

Smoke-free property

Elevator

Your dates are popular among travelersUsers are booking a place in Kuantan every 1 minutes on Agoda.com
Value for money7.8
Location rating8.0
Nearest airportSultan Haji Ahmad Shah Airport (KUA)
Distance to airport13.0 km

Rooms available at OYO 232 The Suraya Hotel

Deluxe Twin Room
...
  • Room size: 16 m²/172 ft²
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Standard Twin Room
...
  • Room size: 16 m²/172 ft²
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Family Suite
...
  • Room size: 16 m²/172 ft²
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
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Deluxe Room (No Window,Area:8)
...
    Enter dates to see prices
    Twin Room (No Window,Area:8)
    ...
      Enter dates to see prices
      Deluxe Double Room
      ...
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        Family Suite (Area:10)
        ...
          Enter dates to see prices

          Frequently asked questions

          What time is check-in and check-out at OYO 232 The Suraya Hotel?

          Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

          What is the smoking policy at OYO 232 The Suraya Hotel?

          OYO 232 The Suraya Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

          What restaurants are nearby OYO 232 The Suraya Hotel?

          Restaurants including Rimba by Loft, Dallah Restaurant and Micasa Cafe by the River are popular in OYO 232 The Suraya Hotel’s neighborhood which is known as Kuantan City.

          What popular shopping places are close to OYO 232 The Suraya Hotel?

          Shopping options in OYO 232 The Suraya Hotel’s Kuantan City neighborhood include East Coast Mall, Berjaya Megamall and Gio Mall.

          What are popular attractions near OYO 232 The Suraya Hotel?

          OYO 232 The Suraya Hotel’s location in the Kuantan City neighborhood makes it close to famous attractions including Masjid Sultan Ahmad Shah, Kompleks Belia dan Sukan Pahang and Gereja Aphipany Anglican.

          What popular beaches are close to OYO 232 The Suraya Hotel?

          OYO 232 The Suraya Hotel’s Kuantan City neighborhood also includes Tanjung Lumpur.

          What popular natural sightseeing spots are close to OYO 232 The Suraya Hotel?

          OYO 232 The Suraya Hotel’s nearby natural sights include Taman Esplanade, Bukit Bay Route and Bukit Sekilau located in the same Kuantan City area.

          See map

          Explore the neighborhood

          What people love about OYO 232 The Suraya Hotel

          • 8.8

            Excellent

            "Overall was ok for me."

            Mohd

            |

            February 19, 2021

          • 9.6

            Exceptional
            Location

            "Great location with private car park"

            Keng

            |

            January 19, 2020

          • 8

            Very good

            "The bed is super comfy."

            Bahari

            |

            December 30, 2019

          Property ranking|Compared to 718 Kuantan properties
          See all rankings
          Room comfort score
          6.1/10
          Couples review score
          8/10
          Cleanliness score
          7.7/10
          Value for money score
          7.8/10
          Better than
          95
          %
          of Kuantan properties
          Better than
          85
          %
          of Kuantan properties
          Better than
          78
          %
          of Kuantan properties
          Better than
          77
          %
          of Kuantan properties
          Overall rating:

          7.5

          Very good
          330 reviews
          Cleanliness
          7.7
          Facilities
          6.8
          Location
          8.0
          Read all reviews >
          What travelers say they love:
          The housekeeping's staff too was nice & hospitable.
          Fara from Malaysia
          Business traveler
          More about OYO 232 The Suraya Hotel

          More about OYO 232 The Suraya Hotel

          OYO 232 The Suraya Hotel

          Fit more adventure and activities in your travel schedule with a stay at OYO 232 The Suraya Hotel. OYO 232 The Suraya Hotel is located right in the center of Kuantan, a great location close to tourists' favorite landmarks. Book a room at OYO 232 The Suraya Hotel, just 4.9 km from Teluk Cempedak Beach, and oceanside fun will be an option every day.
          All offerings provided by OYO 232 The Suraya Hotel help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the OYO 232 The Suraya Hotel. For health reasons, smoking is not permitted anywhere inside the hotel.
          For guests who would like to smoke, the designated smoking areas are available.


          Around the property

          Don't spend all your time inside while in Kuantan! Find that special item or souvenir that will commemorate your trip to Kuantan at East Coast Mall located 830 m away. Be sure to visit Masjid Sultan Ahmad Shah located 930 m away, an item on every checklist of those who travel to Kuantan.


          Reasons to stay here

          Compared to the city's accommodation options, this hotel scored higher than 93% of them for food and dining.
          According to guests who stayed here, this hotel's room comfort is rated higher than 94% of other accommodations in Kuantan.

          Show less

          Amenities and facilities

          Good
          Facilities

          6.8

          Most talked about facilities

          Housekeeping

          17 mentions

          Internet

          4 mentions

          Car Park

          4 mentions

          Breakfast

          2 mentions

          Languages spoken
          • English
          • Malay
          Internet access
          • Free Wi-Fi in all rooms!
          • Wi-Fi in public areas
          Dining, drinking, and snacking
          • Room service
          Services and conveniences
          • Daily housekeeping
          • Elevator
          • Smoke-free property
          • Smoking area
          Access
          • Check-in [24-hour]
          • Front desk [24-hour]
          • Pets allowed

          Location

          55/57, Jalan Haji Abdul Aziz, Kuantan City, Kuantan, Malaysia, 25000
          Very good
          Location

          8

          Airports
          • Sultan Haji Ahmad Shah Airport (KUA)
            13.0 km 21 min drive
          • Kerteh Airport (KTE)
            81.9 km
          Public transportation
          • Terminal Sentral Kuantan Bus Station
            5.4 km
          Hospital or clinic
          • Chan Cheng Hoong Dr
            260 m
          Shopping
          • East Coast Mall
            840 m
          Convenience store
          • 7 Eleven
            120 m
          Cash withdrawal
          • ATM
            240 m

          What's nearby

          Popular landmarks
          • Berjaya Megamall
            350 m
          • Taman Esplanade
            390 m
          • East Coast Mall
            840 m
          • Masjid Sultan Ahmad Shah
            940 m
          • Bukit Pelindung Recreational Forest
            3.7 km
          • Teluk Cempedak Beach
            4.8 km
          • Sungai Pandan Waterfall
            20.4 km
          • Bukit Gambang Waterpark Resort
            32.7 km
          Nearby landmarks
          • Kolej Olympia
            150 m
          • Gio Mall
            260 m
          • Chan Cheng Hoong Dr
            260 m
          • Jabatan Pertanian Malaysia
            280 m
          • Jabatan Pendidikan Daerah
            280 m
          • Sekolah Kebangsaan Terentum Jalan Gambut
            330 m
          • Kompleks Belia dan Sukan
            340 m
          • Mydin Kuantan
            340 m
          • Kuantan Medical Centre Sdn Bhd
            350 m
          • Berjaya Megamall
            350 m
          Distances shown are straight-line distances on the map. Actual travel distances may vary.

          Property policies

          Children and extra beds

          Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

          Minimum age of guests is: 18 year(s).

          Others
          • When booking more than 5 rooms, different policies and additional supplements may apply.

          Some helpful facts

          Check-in/Check-out
          • Check-in from15:00
          • Check-out until12:00
          The property
          • Number of rooms 30
          • Year property opened1975
          • Most recent renovation2008

          Property announcements

          Guests are required to pay Cukai Kelestarian (Sustainability Tax) of MYR 3.00 per room per night, as required by the Pahang State Government. This amount is not included in the room rate and will be paid directly to the hotel.

          Reviews of OYO 232 The Suraya Hotel from real guests

          Provided by verified guests of Agoda
          7.5
          /
          10
          Cleanliness7.7
          Facilities6.8
          Location8.0
          Room comfort and quality6.1
          Service7.1
          Value for money7.8
          High score for Kuantan
          Rating
          9+ Exceptional (26)
          8-9 Excellent (15)
          7-8 Very Good (26)
          6-7 Good (23)
          <6 Below Expectation (58)
          Time of the year
          Mar - May (29)
          Jun - Aug (36)
          Sep - Nov (25)
          Dec - Feb (58)
          All guests (330)
          All languages

          Show reviews that mention 

          Showing 148 verified guest comments
          12345
          9.6
          Exceptional
          Fara from Malaysia
          Business traveler
          Stayed 1 night in January 2019

          I love that the room is spacious & clean. The staffs are great including the housekeeping's staff.”

          The pros are that the room is spacious, clean & have hot & cold water though the hot shower is not that hot. The television is clear & the remote is workable. The cons are it is too cold especially at night as it is using a centralised air-conditioning. So it affected the sleep. Though it is in the city where easily to go anywhere even though just by walking, the crossing of the road part can be quite challenging as the traffic can be hard. Would love if have a nearby convenient store as 7 Eleven is quite far to walk. Another pros would be the staffs both at the reception during the day & night even though my checking in was half an hour late. The housekeeping's staff too was nice & hospitable. Basically I & my family member enjoyed the stay there & would definitely go back there again if the need arises. Of course would also recommend it to my friends & family but would ask them to bring a thick jacket for them to use at night as it could be freezing due to centralised aircond. Thanks

          Reviewed February 02, 2019

          See room deals

          Thanks for such a lovely review, Fara! Delighted to know you liked our services. Hope to welcome you again soon. Regards, Ritesh

          Responded February 04, 2019
          OYO 232 The Suraya Hotel
          10.0
          Exceptional
          Rickie from Malaysia
          Solo traveler
          Stayed 1 night in April 2019

          Good location and cheap room.”

          I booked a double bed room for myself, i believe i have checked in with the owner herself, she is so polite and caring, room is good with plenty of facilities, the evalator/lift seems sketchy. Location is good plenty to eat around, checked out with their polite staff as well, it is a good one.

          Reviewed April 08, 2019

          See room deals

          Hi, Rickie! We're pleased to know you had an awesome stay with us. Your precious words of appreciation always urge us to serve better in the future. Regards, Barbara

          Responded April 09, 2019
          OYO 232 The Suraya Hotel
          10.0
          Exceptional
          Amiruddin from Malaysia
          Family with young children
          Stayed 2 nights in January 2019

          superb!”

          everything was ok..clean room and comfortable..definitely will come back again if stay in kuantan.

          Reviewed January 22, 2019

          See room deals

          Hi Amiruddin, That’s what we love to hear from our valued guest. Give us another opportunity to delight you again with our services soon. Wish you a wonderful day. Regards, Chetan

          Responded January 23, 2019
          OYO 232 The Suraya Hotel
          9.6
          Exceptional
          shaneetha from Malaysia
          Solo traveler
          Stayed 1 night in February 2019

          Very friendly staff ”

          Very friendly staff,specially receptionist shaneetha she is well speaking and treats guest politely hotel is very clean thanks to housekeeper did great job morning checking out also great good staff Mila and mala keep going your best

          Reviewed February 26, 2019

          See room deals

          Thanks for taking out your valuable time to rate us, Shaneetha! We will work even hard to make your stay memorable one :) Regards, Megha

          Responded March 02, 2019
          OYO 232 The Suraya Hotel
          9.6
          Exceptional
          Faridah from Malaysia
          Business traveler
          Stayed 3 nights in January 2019

          Exceptional”

          Everything its ok for me, staff very friendly, room and enviroment so clean, I would like to suggest to pun an iron with iron board every floor., its because iron was so limited and i have been told no more iron to use when i requested

          Reviewed February 01, 2019

          See room deals

          Hey Faridah, Pleased to know you had an awesome stay with us. This is something which always encourages us to serve you even better. Looking forward to hosting you soon :) Regards, Chetan

          Responded February 02, 2019
          OYO 232 The Suraya Hotel
          10.0
          Exceptional
          Anne from Malaysia
          Couple
          Stayed 1 night in February 2020

          Exceptional”

          My first option to stay whenever I visit Kuantan. But please change the pillow. It’s very thin and flat until I struggled to have a proper sleep.

          Reviewed February 20, 2020

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          It seems that you are not completely satisfied with our services, Be assured, we have marked a note of this issue and we will strive to ensure better services further. Regards, Kevin

          Responded February 22, 2020
          OYO 232 The Suraya Hotel
          9.6
          Exceptional
          Rabhi
          Couple
          Stayed 1 night in August 2019

          Exceptional”

          Good and clean and friendly staff there is a Indian girl wearing spec at night quite polite good to have this kind of staff

          Reviewed August 09, 2019

          See room deals

          Thanks for such a lovely review, Rabhi ! Delighted to know you liked our services. Hope to welcome you again soon. Regards, Ravneet

          Responded August 10, 2019
          OYO 232 The Suraya Hotel
          9.6
          Exceptional
          Zamri from Malaysia
          Family with young children
          Stayed 1 night in December 2018

          Good hotel”

          I got family room for only RM80... Even their staff were shock... publish rate RM150.. The cons is limited parking... once park dont want to go out... just find my dinner in front kosma hotel about 50m walking distance.. but the food quite expensive...

          Reviewed January 03, 2019

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          Hi, Zamri! Thank you for sharing your feedback with us. We will work even hard for your complete satisfaction and make your stay an amazing experience next time. Regards, Chetan

          Responded January 04, 2019
          OYO 232 The Suraya Hotel
          9.2
          Exceptional
          Azreena from Malaysia
          Couple
          Stayed 1 night in January 2019

          Pleasant”

          We were pleasantly surprised to see the condition of the room: spacious, clean, white and red deco, hdtv and wood flooring. Kettle and coffee provided. Wifi was strong. Non smoking floor (3rd floor) with elevator. Location is convenient walking distance to shops and restaurants. However we were a bit dissapointed with the bathroom, they were stingy with the soap and no shampoo/conditioner (the dispenser was empty).

          Reviewed January 07, 2019

          See room deals

          Hey Azreena, It’s so disheartening to see our valued guest unsatisfied with our services. Surely, we’ll work upon your feedback to ensure the better experience in the future. Regards, Chetan

          Responded January 08, 2019
          OYO 232 The Suraya Hotel
          10.0
          Exceptional
          nureisya from Malaysia
          Couple
          Stayed 1 night in March 2019

          Clean”

          Comfortable, Got parkings, need deposit rm100/50 something.

          Reviewed October 23, 2019

          See room deals

          Hi, Nureisya! We are pleased to know you had an awesome stay with us. Your precious words of appreciation always urge us to serve better in the future. Regards, Zara

          Responded October 25, 2019
          OYO 232 The Suraya Hotel
          9.6
          Exceptional
          LOH from Malaysia
          Couple
          Stayed 1 night in May 2019

          Good central location”

          Not the greatest location, but good. Opposite the General Post Office and generally parking is not a problem.

          Reviewed May 31, 2019

          See room deals

          Thanks for sharing this, Loh! We’ll surely work as per your feedback to ensure better services in the future. Have a great day! Regards, John

          Responded June 01, 2019
          OYO 232 The Suraya Hotel
          9.2
          Exceptional
          Shahida from Malaysia
          Family with teens
          Stayed 1 night in January 2019

          Very clean and spacious room. Really comfortable. ”

          Pro: Very clean and spacious room Elevator Parking for guest provided (limited) Rest area at every floor Con: No refill for shampoo No individual remote to control aircond temperature Thin pillows

          Reviewed January 21, 2019

          See room deals

          Hey Shahida, Thanks for your feedback as it has been shared with the relevant team, they’ll look into this concern and will surely improve accordingly. Regards, Chetan

          Responded January 22, 2019
          OYO 232 The Suraya Hotel
          9.6
          Exceptional
          Keng from Malaysia
          Business traveler
          Stayed 1 night in January 2020

          Comfortable clean big room ”

          Great location with private car park

          Reviewed January 19, 2020

          See room deals

          Delighted to hear your words of praise, We will ensure a consistent service in the future as well. Have a pleasant day ahead :) Regards, Elena!

          Responded January 19, 2020
          OYO 232 The Suraya Hotel
          10.0
          Exceptional
          Jamiatul from Malaysia
          Family with young children
          Stayed 1 night in December 2019

          Cheaper”

          Comfortable..clean..good ventilation..n cheaper

          Reviewed December 24, 2019

          See room deals

          Thank you for rating us super, Delighted to know you liked our services. Hope to welcome you again soon:) Regards, Adiya!

          Responded December 28, 2019
          OYO 232 The Suraya Hotel
          10.0
          Exceptional
          Nurul from Malaysia
          Couple
          Stayed 1 night in March 2019

          Excellent ”

          Value of money

          Reviewed March 07, 2019

          See room deals

          Thanks for taking out your valuable time to rate us, Nurul! We will work even hard to make your stay memorable one :) Regards, Megha

          Responded March 08, 2019
          OYO 232 The Suraya Hotel
          9.6
          Exceptional
          hafiz from Malaysia
          Family with young children
          Stayed 1 night in January 2019

          Exceptional”

          Really worth it. Clean and spacious. Good and friendly front desk staff. Congratulation.

          Reviewed February 01, 2019

          See room deals

          Hey Hafiz, Your review made our day. Reviews like yours are what keeps us going the extra mile to serve better in the future. Regards, Chetan

          Responded February 02, 2019
          OYO 232 The Suraya Hotel
          9.6
          Exceptional
          Syafiq from Malaysia
          Business traveler
          Stayed 1 night in June 2019

          Nice hotel”

          Nice hotel, spacious and good price

          Reviewed July 01, 2019

          See room deals

          Thank you for your sweet words, Syafiq! We hope to give you a consistent service every time. Regards, Cheshta

          Responded July 02, 2019
          OYO 232 The Suraya Hotel
          8.8
          Excellent
          Justin from Malaysia
          Group
          Stayed 1 night in February 2019

          Suitable for Affordable Stay with Spacious Room”

          The room is spacious enough for me and the facilities are sufficient. The only downside I noticed was the hot water supply which does not work in the evening and night when I needed it. But the hot water supply was available in the morning the next day. Could be minor maintenance or using reservoir which was insufficient during the time I needed it.

          Reviewed February 14, 2019

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          Hi, Justin! Thank you for sharing your feedback. We’ve cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Ritesh

          Responded February 16, 2019
          OYO 232 The Suraya Hotel
          8.0
          Excellent
          Peng from Malaysia
          Solo traveler
          Stayed 1 night in August 2019

          Outstanding value, spacious room”

          Perfect if you just want a comfortable, clean place to sleep in. Very clean and large room. Coffee-making facilities a pleasant touch. Everything working perfectly. They have a small indoor carpark and I was very glad to park my bike in it. Nice room with built-in bed headboard and bedside tables with bedside lamps. Light switches by the bedside a convenient touch. Nice big windows with blackout curtains. Large bathroom with glass shower wall so the bathroom is nice and dry. Well thought-out design!

          Reviewed August 07, 2019

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          Hi, Peng ! We are glad to see that you liked our services. Keep this love coming :) Regards, Ravneet

          Responded August 08, 2019
          OYO 232 The Suraya Hotel
          8.8
          Excellent
          Nurul from Malaysia
          Family with young children
          Stayed 1 night in December 2018

          Limited Parking ”

          Parking at this hotel so limited, can be parked outside the hotel but must pay for the coupon.

          Reviewed January 04, 2019

          See room deals

          Hi Nurul, That’s what we love to hear from our valued guest. Give us another opportunity to delight you again with our services soon. Wish you a wonderful day. Regards, Chetan

          Responded January 05, 2019
          OYO 232 The Suraya Hotel
          12345
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