OYO 277 Rukotel
1F, Jl. Gubernur Suryo No. 1F, Embong Kaliasin, Genteng, Surabaya, Surabaya Center, Surabaya, Indonesia, 60271 - See map
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Surabaya Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sampoerna Museum. As an added bonus, restaurant is provided on-site to conveniently serve your needs.
Highlights
Facilities
Front desk [24-hour]
Free Wi-Fi in all rooms!
Luggage storage
Restaurants
Room service
Wi-Fi in public areas
Rental car
Daily housekeeping
Your dates are popular among travelersPopular destination! Properties in Surabaya are being booked every minute!
Very pleasant”
Our stay was very impressive. The room was really new and clean. Wifi was fast and stable which we didn't find any problem losing the connection. The staffs were nice, helpful and knowledgable. The breakfast was not variable but ok in their standard. My personal favourite thing is a few small signs in the room asking for a little help to save the environment e.g. use your towel for another day to save the water, etc. I just love how they care the world. Last, the location is in the city center which you can walk to the mall, market, some attractions, or grab a taxi to go around the city which is very convenient. If I have a chance to go back to Surabaya, I would definitely come back to stay here
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Good staying ”
Rukotel was a nice place to stay. Near to everything it s easy to get around. The room are clean and comfortable. The personal is very friendly and very helpful. We spent 3 night at Rukotel and I really recomand this place ! Thanks Rukotel and your nice personal.
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Unbelievably Cheap”
When I made the booking, I was wonderung how was the hotel look like and I did not expect anything much. There should be "something uncomfortable" with any cheap hotel. But I wanted to try it anyway. Because we travelled on limited budget. However, upon our arrival, I was so surprised with the cleanliness of the room, the bed is quite comfortable too. They have wifi inside the room. Although for the toileteries, only soap and towels that were provided. They served Indonesian breakfast everyday. It tasted good too. This hotel is also located right in front of the Tunjungan Plaza. Totally recommended for anyone who want to travel to Surabaya!
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Solo Traveler from Singapore”
The hotel staffs are amazing, they helped to find the Surabaya local tour operator and Bromo Early sunrise tour.
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Pleasant stay”
This is a budget hotel so it's not sparkly like more expensive places, but I still had a pleasant stay. The location is prime as it's right across the street from the massive Tunjungan Plaza mall. There's food downstairs as well as many options just outside the hotel and in the TP mall. Room service is also available. The hotel staff were extremely friendly! They were quick to help with any assistance I needed. The wifi was good and consistent. The lighting in the rooms could be better. The light above the bed in my room (208) wasn't working but it I didn't care enough to tell the hotel staff so I wasn't bothered. The linens are a bit darkened from much use so perhaps a better detergent or new linens would be a good idea. Aside from that, my room was clean, comfortable, and spacious for a solo traveler. I would stay here again.
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great location, value for money”
Stayed for 1 night. Room was clean, sheets were clean. Standard breakfast with, but enough. Can't expect more from that price. Location was right in front of Tunjungan Plaza Mall, very convenient. Very easy to catch a taxi in front of the hotel. Wifi was a bit spotty inside the room, but works pretty well.
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Nestled right in strategic part of the city”
Very close to Tunjungan Plaza and many other shopping & entertainment centers. Need more improvement regarding bed cleanliness but overall OK. Staffs are friendly and helpful, facilities worked good and amenities are complete (just lacking hairdryer).
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Hi, Nona! Thank you so much for the positive rating. It seems that you are not completely satisfied with our services, we have highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Kevin
displeasing smell”
next to the housekeeping room. As we entered the room, we smelled a displeasing odor, I think it's came from the toilet, so I turned the exhaust fan so I thought it'd recuced the bad smell. But the smell didn't reduced, fortunatelly I just stayed there for 1night. Actually the room was clean, buat I think the air circulation was bad so We can smelled such a displeasing odor in room.. Not only in room, the coridor from lift to our room also had a bad smell. I hope Rukotel management can hande this. Thankyou
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Nice and Cosy”
The location of hotel is quite near to all the shopping center and room are really clean, worth the balue
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Very good”
The location and the price are the best. The room is also clean. I chosed the non smoking room but i still can smell the smoke from other room. Overall is okay. I will be here again next time.
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Thanks for the love Sonny, Your review made our day. We hope to amaze you consistently with our services. Regards, Charles
Value for money”
This place is great, with cheap rate you get a nice clean room, near shopping mall, strong wifi signal... the staff are very helpful too, but they also have to upgrade the staff knowledge about souvenirs spots, transportation, etc...
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Cheap rooms ”
This boutique hotel offers cheap rooms and it is just next to this city's most famous shopping mall. Overall this hotel is good however i don't like this city
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Tempatnya strategis”
dkt bgt sama TP tinggal.nyebrang, cuma kamarnya pas dibuka bau aneh banget,tp kamarnya luas utk ukuran budget room
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best location and value for money”
is in the heart of the city, just walk to every point of interest and the room is enough space, clean and good staff
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Very good”
Use less aggressive cleaning products in the bathroom! Not healthy to be breathing clouds of ammonia in an unventilated windowless room.
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Thank you so much for the wonderful rating, Robin ! Be assured, we’ve marked a note of this concern to ensure comfortable and relaxing stay ahead :) Regards, Zara
strategic place”
near to tunjungan plaza, when i stay there, it's been renovated so the breakfast in deliver to the room.
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Nice ”
Good hotel for travel n cheap
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Strongly not recommended”
Good location, with cheap price. But it is definatly not a hotel that can score 7.9! First room in 2nd floor, don't have any signal for my phone. When I ask for change a room, they have many excuses for not changing my room. Finically they agreed to change a room for me, but when I get to receptionist , there is not one there. I have to wait for them for long time! Very awful service. They didn't make a small shower room in the toilet. If you want to take shower there, you will find you can't find a good place to put your clean clothes in the toilet! I didn't take shower for my stay! Anyone who want to stay in a decent hotel, don't even think about this one! Add IDR 50.000, you can get a much better hotel to stay.
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Strategic location, budget hotel”
The location was superb, very close to Tunjungan Plaza Mall and Genteng Market. Clean. Breakfast can be improved.
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So nice ”
Nice hotel and nice people
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