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OYO 277 Rukotel
Deluxe Twin Room - Room plan, OYO 277 Rukotel in Surabaya
Lobby, OYO 277 Rukotel in Surabaya
Lobby, OYO 277 Rukotel in Surabaya
Exterior view, OYO 277 Rukotel in Surabaya
Exterior view, OYO 277 Rukotel in Surabaya
Reception, OYO 277 Rukotel in Surabaya

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8.3

Excellent

198 reviews

198 reviews

See map
See map

9.3

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
KidZoona
110 m
Tunjungan Mall
150 m
Tunjungan Plaza
160 m
DAISO
160 m
Plaza Tunjungan
220 m
Popular landmarks
Monkasel (Submarine Monument)
1.4 km
Tugu Pahlawan
1.8 km
Suramadu National Bridge
2.1 km
Bungkul Park
3.2 km
Sampoerna Museum
3.6 km
Closest landmarks
Transnet
60 m
Top Ten & Coyote Bar
110 m
Joko Dolog Buddhist Statue
320 m
Joko Dolog Statue
330 m
Parking Park
340 m

OYO 277 Rukotel

1F, Jl. Gubernur Suryo No. 1F, Embong Kaliasin, Genteng, Surabaya, Surabaya Center, Surabaya, Indonesia, 60271 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Surabaya Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sampoerna Museum. As an added bonus, restaurant is provided on-site to conveniently serve your needs.

Highlights

Located in heart of Surabaya

Front desk [24-hour]

Inside city center

150 meters to Tunjungan Plaza

Free Wi-Fi in all rooms!

Facilities

Front desk [24-hour]

Free Wi-Fi in all rooms!

Luggage storage

Restaurants

Room service

Wi-Fi in public areas

Rental car

Daily housekeeping

Your dates are popular among travelersPopular destination! Properties in Surabaya are being booked every minute!
Value for money8.5
Distance to city center3.2 km
Location rating9.3
Nearest airportJuanda International Airport (SUB)
Distance to airport13.9 km

Rooms available at OYO 277 Rukotel

Very good
Room comfort & quality

7.8

Standard Double Room
...
  • Non-smoking
  • Shower
  • 1 double bed
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Deluxe Twin Room
...
  • Room size: 11 m²/118 ft²
  • Non-smoking
  • 2 single beds
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Deluxe Double Room
...
  • Non-smoking
  • Shower
  • 1 double bed
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Deluxe Room
...
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    Standard Room (No Window,Area:8)
    ...
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      Standard Room
      ...
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        Twin Bed Room
        ...
          Enter dates to see prices
          Room Assigned on Arrival
          ...
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            Frequently asked questions

            What is the average travel time to the closest airport from OYO 277 Rukotel?

            The average travel time to get from OYO 277 Rukotel to the airport is 30 minutes, but please bear in mind that the travel time may differ based on traffic, weather conditions, and time of day.

            What bars are nearby OYO 277 Rukotel?

            While staying at OYO 277 Rukotel, delight in your evening or night out at Top Ten & Coyote Bar or The TV Bar to get the most out of your nightlife.

            What are the property's policies for children's bedding at OYO 277 Rukotel?

            OYO 277 Rukotel's policy regarding children's bedding considers guests age 6 years and older as adults, and therefore must use an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

            How many floors does OYO 277 Rukotel have?

            OYO 277 Rukotel has a total of 4 floors.

            How many rooms does OYO 277 Rukotel have?

            OYO 277 Rukotel has a total of 38 rooms.

            What payment options are accepted at OYO 277 Rukotel?

            OYO 277 Rukotel accepts up to 3, with payment card options such as Cash, MasterCard, and Visa.

            What do verified guests love most about OYO 277 Rukotel?

            Verified guests that stayed at OYO 277 Rukotel have given this property a rating of 9.259 for its exceptional location as the primary highlight for their stay.

            What is the typical rating that past Business travelers' have given to OYO 277 Rukotel?

            Verified business travelers that have stayed at this property have given OYO 277 Rukotel an average rating of 8.7. You can look up more detailed customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

            What well-known shopping destinations are nearby OYO 277 Rukotel?

            Shopping options in OYO 277 Rukotel’s Surabaya Center neighborhood include Tunjungan Plaza.

            What time is check-in and check-out at OYO 277 Rukotel?

            Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the designated hours may be charged an additional fee.

            What is the closest airport to OYO 277 Rukotel?

            The closest airport to OYO 277 Rukotel is Trunojoyo Airport, 130.0 km away.

            See map

            Explore the neighborhood

            What people love about OYO 277 Rukotel

            • 8

              Very good
              Cleanliness

              "The room is also clean."

              Sonny

              |

              August 6, 2019

            • 8

              Very good
              Location

              "The location and the price are the best."

              Sonny

              |

              August 6, 2019

            • 8.8

              Excellent
              Staff 

              "Staffs are friendly and helpful, facilities worked good and amenities are complete (just lacking hairdryer)."

              Nona

              |

              November 26, 2019

            Property ranking|Compared to 999 Surabaya properties
            See all rankings
            Room comfort score
            7.8/10
            Location score
            9.3/10
            Value for money score
            8.5/10
            Service score
            8.4/10
            Better than
            97
            %
            of Surabaya properties
            Better than
            95
            %
            of Surabaya properties
            Better than
            82
            %
            of Surabaya properties
            Better than
            82
            %
            of Surabaya properties
            Overall rating:

            8.3

            Excellent
            198 reviews
            Cleanliness
            7.8
            Facilities
            7.6
            Location
            9.3
            Read all reviews >
            More about OYO 277 Rukotel

            More about OYO 277 Rukotel

            OYO 277 Rukotel

            For travelers who want to take in the sights and sounds of Surabaya, OYO 277 Rukotel is the perfect choice. Its convenient location right in the city center allows you more time to see all that Surabaya has to offer.
            All offerings provided by OYO 277 Rukotel help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Car hire services provided by OYO 277 Rukotel makes it easy to plan your day trips, sightseeing, and more around Surabaya. For those driving their own car, parking is available for guests.
            Always get the assistance you need with front desk services including luggage storage. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the OYO 277 Rukotel. For health reasons, smoking is not permitted anywhere inside the hotel.
            A range of amenities is offered in guestrooms at OYO 277 Rukotel. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service and air conditioning. For a bit of entertainment, guests will find cable TV available in some selected rooms. Bathroom amenities are just as important as others, and at the hotel you'll find towels available in some guest bathrooms.


            Dining and things to do

            A number of great dining options at the hotel assures that you'll always have convenient and delicious choices.
            A day in will be as fun as a day out with ranges of recreational activities offered at OYO 277 Rukotel. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area.


            Around the property

            Be sure to visit some of the city's popular sights during your stay in Surabaya. Find that special item or souvenir that will commemorate your trip to Surabaya at Tunjungan Plaza located 150 m away.


            Reasons to stay here

            Compared to the city's accommodation options, this hotel scored higher than 93% of them for food and dining.
            Guests who stayed at this hotel have scored it higher than 94% of accommodations in the city.
            According to guests who stayed here, this hotel's room comfort is rated higher than 97% of other accommodations in Surabaya.

            Show less

            Amenities and facilities

            Very good
            Facilities

            7.6

            Most talked about facilities

            Housekeeping

            5 mentions

            Breakfast

            2 mentions

            Car Park

            1 mention

            Languages spoken
            • English
            • Indonesian
            Internet access
            • Free Wi-Fi in all rooms!
            • Internet
            • Wi-Fi in public areas
            Things to do, ways to relax
            • Ticket services
            Dining, drinking, and snacking
            • Restaurants
            • Room service
            Services and conveniences
            • Daily housekeeping
            • Elevator
            • Luggage storage
            • Smoke-free property
            • Smoking area
            Access
            • Fire extinguisher
            • Front desk [24-hour]
            • Pets allowed
            Getting around
            • Car park [charges apply]
            • Car park [nearby]
            • Rental car
            Available in all rooms
            • Air conditioning
            • Desk
            • Free bottled water
            • Linens
            • Non-smoking
            • Private bathroom
            • Satellite/cable channels
            • Shower
            • Telephone
            • Towels
            • Wake-up service
            • Wi-Fi [free]

            Location

            1F, Jl. Gubernur Suryo No. 1F, Embong Kaliasin, Genteng, Surabaya, Surabaya Center, Surabaya, Indonesia, 60271
            Exceptional
            Location

            9.3

            Airports
            • Juanda International Airport (SUB)
              13.9 km
            • Abdul Rachman Saleh Airport (MLG)
              75.1 km
            Public transportation
            • Gubeng Train Station
              1.2 km
            • Pasar Turi Train Station
              1.9 km
            Hospital or clinic
            • Puskesmas Kedungdoro
              350 m
            Shopping
            • Tunjungan Plaza
              160 m
            Convenience store
            • Indomaret
              460 m
            Cash withdrawal
            • ATM
              100 m

            What's nearby

            Popular landmarks
            • Tunjungan Plaza
              160 m
            • Monkasel (Submarine Monument)
              1.4 km
            • Tugu Pahlawan
              1.8 km
            • Suramadu National Bridge
              2.1 km
            • Bungkul Park
              3.2 km
            • Sampoerna Museum
              3.6 km
            • Surabaya Town Square
              3.8 km
            • Surabaya's Zoo
              3.9 km
            • Pakuwon Food Festival
              6.8 km
            • Masjid Nasional Al Akbar Surabaya
              8.7 km
            Nearby landmarks
            • Transnet
              60 m
            • KidZoona
              110 m
            • Top Ten & Coyote Bar
              110 m
            • Tunjungan Mall
              150 m
            • Tunjungan Plaza
              160 m
            • DAISO
              160 m
            • Plaza Tunjungan
              220 m
            • Gramedia Bookstore
              230 m
            • Wartel Shops
              230 m
            • Taman Prestasi
              240 m
            Distances shown are straight-line distances on the map. Actual travel distances may vary.

            Property policies

            Children and extra beds

            Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

            All children are welcome.

            Infant 0-2 year(s)
            Stay for free if using existing bedding.
            Baby cot/crib may be requested directly from the property.
            Children 3-5 year(s)
            Stay for free if using existing bedding.
            If you need an extra bed, it will incur an additional charge.
            Guests 6 years and older are considered as adults
            Must use an extra bed which will incur an additional charge.
            Others
            • When booking more than 5 rooms, different policies and additional supplements may apply.

            Some helpful facts

            Check-in/Check-out
            • Check-in from14:00
            • Check-out until12:00
            • Reception open until00:00
            Getting around
            • Distance from city center3.2 km
            • Travel time to airport (minutes)30
            The property
            • Number of bars/lounges0
            • Number of floors4
            • Number of restaurants1
            • Number of rooms 38
            • Year property opened2014
            • Most recent renovation2015
            Parking
            • Daily parking fee4000 IDR

            Reviews of OYO 277 Rukotel from real guests

            Provided by verified guests of Agoda
            8.3
            Cleanliness7.8
            Facilities7.6
            Location9.3
            Room comfort and quality7.8
            Service8.4
            Value for money8.5
            High score for Surabaya
            Rating
            9+ Exceptional (56)
            8-9 Excellent (23)
            7-8 Very Good (19)
            6-7 Good (7)
            <6 Below Expectation (20)
            Time of the year
            Mar - May (21)
            Jun - Aug (51)
            Sep - Nov (34)
            Dec - Feb (19)

            Show reviews that mention 

            Showing 125 verified guest comments
            12345
            9.3
            Exceptional
            Marisa from Thailand
            Group
            Stayed 1 night in July 2015

            Very pleasant”

            location, staffs, cleanliness

            Our stay was very impressive. The room was really new and clean. Wifi was fast and stable which we didn't find any problem losing the connection. The staffs were nice, helpful and knowledgable. The breakfast was not variable but ok in their standard. My personal favourite thing is a few small signs in the room asking for a little help to save the environment e.g. use your towel for another day to save the water, etc. I just love how they care the world. Last, the location is in the city center which you can walk to the mall, market, some attractions, or grab a taxi to go around the city which is very convenient. If I have a chance to go back to Surabaya, I would definitely come back to stay here

            Reviewed August 07, 2015

            See room deals

            9.3
            Exceptional
            Alisson from France
            Couple
            Stayed 1 night in July 2015

            Good staying ”

            Staff, localisation, room

            Rukotel was a nice place to stay. Near to everything it s easy to get around. The room are clean and comfortable. The personal is very friendly and very helpful. We spent 3 night at Rukotel and I really recomand this place ! Thanks Rukotel and your nice personal.

            Reviewed July 15, 2015

            See room deals

            8.0
            Excellent
            Pricillia from Indonesia
            Group
            Stayed 2 nights in November 2015

            Unbelievably Cheap”

            the location, the price and the cleanliness

            When I made the booking, I was wonderung how was the hotel look like and I did not expect anything much. There should be "something uncomfortable" with any cheap hotel. But I wanted to try it anyway. Because we travelled on limited budget. However, upon our arrival, I was so surprised with the cleanliness of the room, the bed is quite comfortable too. They have wifi inside the room. Although for the toileteries, only soap and towels that were provided. They served Indonesian breakfast everyday. It tasted good too. This hotel is also located right in front of the Tunjungan Plaza. Totally recommended for anyone who want to travel to Surabaya!

            Reviewed November 30, 2015

            See room deals

            8.4
            Excellent
            Krishnan from India
            Solo traveler
            Stayed 4 nights in August 2017

            Solo Traveler from Singapore”

            The hotel staffs are amazing, they helped to find the Surabaya local tour operator and Bromo Early sunrise tour.

            Reviewed September 05, 2017

            See room deals

            8.8
            Excellent
            Myron from United States
            Solo traveler
            Deluxe Twin Room
            Stayed 3 nights in July 2018

            Pleasant stay”

            This is a budget hotel so it's not sparkly like more expensive places, but I still had a pleasant stay. The location is prime as it's right across the street from the massive Tunjungan Plaza mall. There's food downstairs as well as many options just outside the hotel and in the TP mall. Room service is also available. The hotel staff were extremely friendly! They were quick to help with any assistance I needed. The wifi was good and consistent. The lighting in the rooms could be better. The light above the bed in my room (208) wasn't working but it I didn't care enough to tell the hotel staff so I wasn't bothered. The linens are a bit darkened from much use so perhaps a better detergent or new linens would be a good idea. Aside from that, my room was clean, comfortable, and spacious for a solo traveler. I would stay here again.

            Reviewed July 30, 2018

            See room deals

            8.7
            Excellent
            Angela from Indonesia
            Solo traveler
            Stayed 1 night in July 2015

            great location, value for money”

            Price, location, cleanliness

            Stayed for 1 night. Room was clean, sheets were clean. Standard breakfast with, but enough. Can't expect more from that price. Location was right in front of Tunjungan Plaza Mall, very convenient. Very easy to catch a taxi in front of the hotel. Wifi was a bit spotty inside the room, but works pretty well.

            Reviewed September 24, 2015

            See room deals

            8.8
            Excellent
            Nona from Indonesia
            Business traveler
            Standard Double Room
            Stayed 2 nights in November 2019

            Nestled right in strategic part of the city”

            Very close to Tunjungan Plaza and many other shopping & entertainment centers. Need more improvement regarding bed cleanliness but overall OK. Staffs are friendly and helpful, facilities worked good and amenities are complete (just lacking hairdryer).

            Reviewed November 26, 2019

            See room deals

            Hi, Nona! Thank you so much for the positive rating. It seems that you are not completely satisfied with our services, we have highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Kevin

            Responded December 01, 2019
            OYO 277 Rukotel
            5.7
            Zienny from Indonesia
            Family with young children
            Stayed 1 night in January 2016

            displeasing smell”

            Strategic location, helpful security, twin bed each 1.2m length

            next to the housekeeping room. As we entered the room, we smelled a displeasing odor, I think it's came from the toilet, so I turned the exhaust fan so I thought it'd recuced the bad smell. But the smell didn't reduced, fortunatelly I just stayed there for 1night. Actually the room was clean, buat I think the air circulation was bad so We can smelled such a displeasing odor in room.. Not only in room, the coridor from lift to our room also had a bad smell. I hope Rukotel management can hande this. Thankyou

            Reviewed January 14, 2016

            See room deals

            8.3
            Excellent
            steven from Malaysia
            Group
            Stayed 1 night in October 2015

            Nice and Cosy”

            Location good and staff helpful

            The location of hotel is quite near to all the shopping center and room are really clean, worth the balue

            Reviewed October 25, 2015

            See room deals

            8.0
            Excellent
            Sonny from Indonesia
            Solo traveler
            Deluxe Double Room
            Stayed 1 night in August 2019

            Very good”

            The location and the price are the best. The room is also clean. I chosed the non smoking room but i still can smell the smoke from other room. Overall is okay. I will be here again next time.

            Reviewed August 06, 2019

            See room deals

            Thanks for the love Sonny, Your review made our day. We hope to amaze you consistently with our services. Regards, Charles

            Responded August 07, 2019
            OYO 277 Rukotel
            8.7
            Excellent
            Fiona from Indonesia
            Group
            Stayed 1 night in December 2015

            Value for money”

            Cheap, near mall, strong WiFi signal

            This place is great, with cheap rate you get a nice clean room, near shopping mall, strong wifi signal... the staff are very helpful too, but they also have to upgrade the staff knowledge about souvenirs spots, transportation, etc...

            Reviewed December 30, 2015

            See room deals

            8.0
            Excellent
            LIN from China
            Solo traveler
            Stayed 1 night in March 2016

            Cheap rooms ”

            This boutique hotel offers cheap rooms and it is just next to this city's most famous shopping mall. Overall this hotel is good however i don't like this city

            Reviewed August 16, 2016

            See room deals

            8.8
            Excellent
            Budhy from Indonesia
            Solo traveler
            Deluxe Twin Room
            Stayed 1 night in July 2018

            Tempatnya strategis”

            dkt bgt sama TP tinggal.nyebrang, cuma kamarnya pas dibuka bau aneh banget,tp kamarnya luas utk ukuran budget room

            Reviewed July 24, 2018

            See room deals

            8.4
            Excellent
            kurniawan from Indonesia
            Solo traveler
            Deluxe Twin Room
            Stayed 1 night in August 2018

            best location and value for money”

            is in the heart of the city, just walk to every point of interest and the room is enough space, clean and good staff

            Reviewed October 20, 2018

            See room deals

            8.0
            Excellent
            Robin from France
            Solo traveler
            Deluxe Twin Room
            Stayed 1 night in August 2019

            Very good”

            Use less aggressive cleaning products in the bathroom! Not healthy to be breathing clouds of ammonia in an unventilated windowless room.

            Reviewed August 22, 2019

            See room deals

            Thank you so much for the wonderful rating, Robin ! Be assured, we’ve marked a note of this concern to ensure comfortable and relaxing stay ahead :) Regards, Zara

            Responded August 24, 2019
            OYO 277 Rukotel
            8.0
            Excellent
            TONI from Indonesia
            Business traveler
            Deluxe Twin Room
            Stayed 4 nights in May 2018

            strategic place”

            near to tunjungan plaza, when i stay there, it's been renovated so the breakfast in deliver to the room.

            Reviewed June 09, 2018

            See room deals

            10.0
            Exceptional
            Mohd from Malaysia
            Couple
            Deluxe Twin Room
            Stayed 2 nights in April 2017

            Nice ”

            Good hotel for travel n cheap

            Reviewed April 25, 2017

            See room deals

            4.0
            Wenjun from China
            Solo traveler
            Deluxe Twin Room
            Stayed 1 night in July 2016

            Strongly not recommended”

            Good location, with cheap price. But it is definatly not a hotel that can score 7.9! First room in 2nd floor, don't have any signal for my phone. When I ask for change a room, they have many excuses for not changing my room. Finically they agreed to change a room for me, but when I get to receptionist , there is not one there. I have to wait for them for long time! Very awful service. They didn't make a small shower room in the toilet. If you want to take shower there, you will find you can't find a good place to put your clean clothes in the toilet! I didn't take shower for my stay! Anyone who want to stay in a decent hotel, don't even think about this one! Add IDR 50.000, you can get a much better hotel to stay.

            Reviewed August 02, 2016

            See room deals

            8.4
            Excellent
            Stella from Indonesia
            Family with teens
            Deluxe Twin Room
            Stayed 2 nights in October 2016

            Strategic location, budget hotel”

            The location was superb, very close to Tunjungan Plaza Mall and Genteng Market. Clean. Breakfast can be improved.

            Reviewed October 24, 2016

            See room deals

            10.0
            Exceptional
            thitiphorn from Thailand
            Group
            Stayed 1 night in April 2016

            So nice ”

            Nice hotel and nice people

            Reviewed April 19, 2016

            See room deals

            12345
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