OYO 331 i Boutique Hotel
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6.4
Good
11.1% this month
/10
(907 reviews)See what guests said
See map
6.3
Good
Location rating score
  • Icon City Tower1.54 km
  • Sunway Pyramid Shopping Mall2.04 km
  • Sunway Pyramid2.06 km
  • Sunway Medical Centre2.26 km
  • Scream Park2.38 km
  • Jalan Pasar Market2.39 km
  • Sunway Lagoon2.39 km
  • Nickelodeon Lost Lagoon2.42 km
  • Sunway Lagoon Theme Park2.49 km
  • Monash University2.62 km
  • Free Wi-Fi

    OYO 331 i Boutique Hotel

    50, 52 & 52A Jalan PJS 5/30, Pusat Dagangan Petaling Jaya Selatan, Petaling Jaya, Kuala Lumpur, Malaysia, 46150 - See map
    "Quite far from where i intended to book at first but then this hotel is also nice and accommodating."
    Shangeetha - October 1, 2018
    Good service
    6.5 rating for service
    Good comfort
    6.3 room quality and comfort
    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Elevator

    • Room service

    • Concierge

    This property is in high demand!

    Booked 123 times

    Property ranking|Compared to 13,133 Kuala Lumpur properties
    See all rankings
    Cheapest price score
    Room comfort score
    6.3/10
    Review score - United States
    2.3/10
    Value for money score
    7.2/10
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    96
    %
    of Kuala Lumpur properties
    Better than
    96
    %
    of Kuala Lumpur properties
    Better than
    93
    %
    of Kuala Lumpur properties
    Value for money7.1
    Distance to city center17 km
    Location rating6.3
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport10.0 km

    Rooms available at OYO 331 i Boutique Hotel

    Deluxe Double Room
    Deluxe Double Room
    ...
    • City view
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Standard Single Room
    Standard Single Room
    ...
    • City view
    • Non-smoking
    • 1 single bed
    Enter dates to see prices
    Family Suite
    Family Suite
    ...
    • Room size: 11 m²/118 ft²
    • City view
    • 2 double beds
    Enter dates to see prices
    Standard Double Room
    Standard Double Room
    ...
    • Non-smoking
    • Shower
    • 1 double bed
    Enter dates to see prices
    Superior Suite
    Superior Suite
    ...
    • City view
    • Non-smoking
    • 1 single bed and 1 double b...
    Enter dates to see prices
    Deluxe Twin Room
    Deluxe Twin Room
    ...
    • City view
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Double Standard
    Double Standard
    ...
    • Room size: 12 m²/129 ft²
    Enter dates to see prices
    Family Room Premium
    Family Room Premium
    ...
      Enter dates to see prices
      Double Deluxe
      Double Deluxe
      ...
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        Single Standard
        Single Standard
        ...
          Enter dates to see prices

          What people love about OYO 331 i Boutique Hotel

          • 7.2
            Very good
            Staff 

            "Cheap and friendly staffs"

            Nor A.

            |

            December 23, 2017

          • 8.0
            Very good
            Location

            "Reasonable for the price and location is good."

            Leh

            |

            October 17, 2018

          • 8.4
            Excellent

            "anyway, great hotel."

            Kimberly

            |

            October 29, 2018

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          More about OYO 331 i Boutique Hotel

          More about OYO 331 i Boutique Hotel

          8.4
          Excellent

          "It was a nice place to stay in for a good price."

          Jia H.

          |

          November 11, 2018

          An overview

          Show less

          What they offer

          8.4
          Excellent

          "At least 2x 24 hours 7-11 type stores available."

          Jing W.

          |

          December 10, 2018

          Read more reviews
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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What to eat nearby

          American cuisine
          American cuisine
          Breeks Cafe
          3.6 km American
          myBurgerLab Oug
          5.0 km American, Fast food, Halal
          Starbucks
          5.5 km American
          Asian cuisine
          Asian cuisine
          Nasi Kandar Shaaz Curry House
          1.9 km Asian, Indian, Indonesian
          Restaurant Sri Nyonya
          2.3 km Asian, Malaysian
          100oc
          3.7 km Asian, Malaysian
          Chinese cuisine
          Chinese cuisine
          Fatty Chong Restaurant
          3.1 km Chinese
          Home Kitchen
          3.6 km Chinese
          Yun lai dim sum
          3.9 km Chinese

          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show more

          Property's guest policies

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          Some helpful facts

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          Announcements

          From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

          Reviews of OYO 331 i Boutique Hotel from real guests

          Provided by verified guests of Agoda
          Agoda Reviews (907)Booking.com Reviews (332)
          6.4
          /
          10
          Good
          11.1% this month
          Cleanliness6.1
          Facilities6.1
          Location6.3
          Room comfort and quality6.3
          Service6.5
          Value for money7.1
          Rating
          9+ Exceptional (20)
          8-9 Excellent (39)
          7-8 Very Good (72)
          6-7 Good (81)
          <6 Below Expectation (252)
          Time of the year
          Mar - May (101)
          Jun - Aug (133)
          Sep - Nov (127)
          Dec - Feb (103)
          All guests (907)
          All room types
          All languages

          Show reviews that mention 

          Showing 464 verified guest comments
          12345
          5.2
          Fiona from Malaysia
          Group
          Family Suite
          Stayed 3 nights in July 2019

          Above average”

          The aircond was not working and the staff did not take action immediately after we reported. Same goes with the toilet flush. Not really clean but still bearable. Morning, the male staff was a better worker (more helpful and friendly). The night receptionist was playing her phone most of the time, claiming not to know anything.

          Reviewed July 09, 2019

          Hi, Fiona! We regret the unpleasant experience you had with us. We shall strive to meet up to your expectations so that we can make your stay comfortable with us. Looking forward to welcoming you soon with delightful stay ahead :) Regards, Cheshta

          Responded July 10, 2019
          OYO 331 i Boutique Hotel
          6.4
          Good
          Norkhairiyah from Malaysia
          Solo traveler
          Deluxe Twin Room
          Stayed 1 night in November 2018

          Good”

          Far from city centre. Clean room. A lot of restaurants nearby.

          Reviewed July 17, 2019

          Thank you for your valuable feedback, Norkhairiyah ! As per the feedback, it seems that you aren't satisfied with our services. Be assured, we'll strive to make your stay pleasant whenever you revisit us next time in the future. Have a great day! Regards, Ravneet

          Responded July 17, 2019
          OYO 331 i Boutique Hotel
          2.4
          Stuart from United Kingdom
          Business traveler
          Standard Double Room
          Stayed 1 night in May 2019

          Don't please don't!”

          Located in an industrial area above an Indian coffee shop - the food was really good, but the smell permeates the rooms. I arrived at 7pm and had to wait 40 minutes for the receptionist to show up, who then tried to get me to cancel the Agoda booking and checkin directly with them, seemed a bit of a con

          Reviewed June 11, 2019

          Hi, Stuart! We're extremely apologetic to know that your experience with us has not been a pleasant one and we’d definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to the maximum extent. Regards, Cheshta

          Responded June 12, 2019
          OYO 331 i Boutique Hotel
          2.8
          Ramar from Malaysia
          Solo traveler
          Standard Double Room
          Stayed 4 nights in April 2019

          Unethical Receptionist”

          Receptionist sleeping at counter and need someone to wake them while checking out . Access card to be activated Everytime we enter the room done at the counter . The worst part is nobody tells you this information. You go up and come down . Then having KFC at the reception while handling your access card . Yes ! Sauce in their hand and holding my access card! Unethical !!!!!!!

          Reviewed May 02, 2019

          Hi, Ramar! We're extremely apologetic to know that your experience with us has not been a pleasant one. We’ll definitely work on your feedback to provide the best possible experience next time Regards, Cheshta Cheshta

          Responded May 02, 2019
          OYO 331 i Boutique Hotel
          8.4
          Excellent
          Saumya from Malaysia
          Couple
          Standard Double Room
          Stayed 1 night in December 2018

          Best hotel so far”

          U have stayed in many oyo hotels and other hotels too but this oyo hotel is the best one so far specially the behaviour of the reception staff was so good in comparison with other hotels. Only negative point is this hotel is far from the klcc . But worth staying .

          Reviewed December 21, 2018

          Hi Saumya, Thank you for sharing your love with us :) We’ll constantly strive to provide consistent service every time whenever you visit us. Keep sharing your views in the future as well. Regards, Deboshree

          Responded December 22, 2018
          OYO 331 i Boutique Hotel
          9.6
          Exceptional
          Oliver from Malaysia
          Solo traveler
          Standard Double Room
          Stayed 1 night in August 2018

          Good stay”

          My one night stay here was good. came to visit a family here and am satisfied with the location. here and there the cleanliness can be improved a bit more. the staff was friendly and i guess everything was fine. recommended to others.

          Reviewed September 06, 2018

          Hi Oliver, I am happy to know that you liked my services. I am happy to have served you and feel delighted to read your feedback. You’re most welcome to revisit my property and I would seek your continuous support and love. It’d be great if you can spread the word among your circle. Have a great day ahead :) Thanks, Chetan Kamboj

          Responded October 11, 2018
          OYO 331 i Boutique Hotel
          6.0
          Camilee from Malaysia
          Group
          Family Suite
          Stayed 1 night in June 2019

          Toilet got smell ”

          Average ok. But toilet stinks at night

          Reviewed July 01, 2019

          Hi, Camilee! Sorry for the trouble faced. We've duly noted your feedback and ensure better services in the future. Have a nice day ahead :) Regards, Cheshta

          Responded July 04, 2019
          OYO 331 i Boutique Hotel
          5.6
          Cristina from Malaysia
          Couple
          Deluxe Double Room
          Stayed 1 night in June 2019

          Very slow staff. ”

          - Check-in & check-out took forever, and reception is in front of glass doors, high human traffic outside the doors. - Toilet lock spoilt.

          Reviewed June 28, 2019

          Hi, Cristina! We regret the unpleasant experience you had with us. We shall strive to meet up to your expectations so that we can make your stay comfortable with us. Looking forward to welcoming you soon with delightful stay ahead :) Regards, Cheshta

          Responded June 29, 2019
          OYO 331 i Boutique Hotel
          8.0
          Excellent
          Liza
          Family with teens
          Family Suite
          Stayed 1 night in April 2019

          Cleanliness ”

          Overall it was a pleasant stay! Only for the toilet that made us upset! I stayed with my family there and the toilet was super small and walls around looked so disgusting with stain! Couldn't have a peaceful shower had to rush out fast because of can't stand looking around the toilet! Other than that it was fine👌

          Reviewed April 23, 2019

          Hi, Liza! Thank you so much for the positive rating. It seems that you aren't completely satisfied with our services, we've highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Barbara

          Responded April 23, 2019
          OYO 331 i Boutique Hotel
          2.0
          LEEVERD from Malaysia
          Business traveler
          Deluxe Double Room
          Stayed 1 night in April 2019

          I WANT MY MONEY BACK. PLEASE REFUND”

          I have booked this hotel via agoda and paid. I arrived straight from airport around 11pm. The receptionist really rude saying the Hotel is fully booked. I had to book new hotel and new Grab Car to hotel. Spend another rm400. I want my Money Back..

          Reviewed April 19, 2019

          Something like this shouldn’t have happened, We’re extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues don’t get repeated again. Regards, Cheshta

          Responded April 20, 2019
          OYO 331 i Boutique Hotel
          2.0
          KATHIRAVAN from Malaysia
          Solo traveler
          Deluxe Double Room
          Stayed 1 night in April 2019

          No electricity and failed to refund me.”

          I purchased this room via Agoda online and payment was made. When I arrived the hotel receptionist informed me that they don't have electricity supply and promised to find a replacement hotel for me. I waited almost 2 hours for them to call me back which at that time I already booked another hotel for myself. They promised me to refund the money which they never did. They put the blame on Agoda. Well I don't care who to be blamed, I purchased to stay at your hotel and u take the accountibility to makesure your customer get back the refund when you are not able to provide the accommodation. Not helpful and not recommended.

          Reviewed April 16, 2019

          Something like this shouldn’t have happened, Kathiravan! We’re extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues don’t get repeated again. Regards, Barbara

          Responded April 17, 2019
          OYO 331 i Boutique Hotel
          6.0
          Syazana from Malaysia
          Business traveler
          Deluxe Twin Room
          Stayed 2 nights in February 2019

          WORST EVER”

          Upon our arrival around 9-10pm, our twin bed room wasn’t available during that time so they gave us another room with the same price but the room WAS FREAKING MESSY UNTIDY TOWELS WERE EVERYWHERE ON THE FLOOR WHAT WERE THEIR HOUSKEEPING DOING FFS?! After some complaints, they had decided to gave us a standard room but the room was a lot cheaper than we paid THIS WASNT THE SERVICE WE PAID FOR??????? GIVE MY MONEY BACK!!!!

          Reviewed March 02, 2019

          We’re sorry to disappoint you, Syazana! We can understand that your stay with us has not been the pleasant one, however, we'll definitely strive hard to serve better. Do give us another chance and we'll ensure that you'd experience the comfort and hospitality we are known for. Hope to welcome you soon :) Regards, Megha

          Responded March 06, 2019
          OYO 331 i Boutique Hotel
          3.6
          SureshK from Malaysia
          Business traveler
          Standard Double Room
          Stayed 1 night in February 2019

          Bad Facilities and Unprofessional Staff”

          Firstly, one I found out the water heater was not functioning and informed maintenance. After a while they come and clarified the water heater was spoiled but did not update reception to provide us with a different room. Then, after complaining again I was given another room which I could move in after my meeting outside. However, once I am back, the room allocated for me was gone.The reason was, its full so they gave away my room. Not only that the air con is not cold and I had a warm night. Is this a way to treat a guest? I requested for a new room nicely and yet was not given and this is the first time I encounter being treated this way. In the end, I had to go to my meeting the next day bathing with cold water.

          Reviewed March 01, 2019

          Hey SureshK, We’re extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Megha

          Responded March 02, 2019
          OYO 331 i Boutique Hotel
          6.0
          Lam from Malaysia
          Business traveler
          Standard Single Room
          Stayed 1 night in February 2019

          Given wrong room number”

          Everything is good. But given wrong room cards for me. At night suddenly others people open the my room door. After happened ,i go to receptionist find out, is because of When registered at receptionist is room 411. But given me 311. And the Sms received is room 211,oh my god, what's wrong. Very dangerous. Thanks

          Reviewed February 25, 2019

          Hey Lam, Thank you so much for the positive rating and taking out your valuable time to share the review with us. We'll strive to ensure your future visits is nothing less than perfect. Have an awesome day ahead! Regards, Megha

          Responded March 02, 2019
          OYO 331 i Boutique Hotel
          10.0
          Exceptional
          Amir from Malaysia
          Solo traveler
          Standard Double Room
          Stayed 1 night in June 2019

          UNDER NEW MGMT”

          Under new mgmt. I totally support this. Compared to POS previous receptionist

          Reviewed June 20, 2019

          Charmed to see you loved our services, Amir! Have a pleasant day ahead :) Regards, Cheshta

          Responded June 21, 2019
          OYO 331 i Boutique Hotel
          8.4
          Excellent
          Woon from Malaysia
          Family with young children
          Family Suite
          Stayed 1 night in June 2019

          Value stay”

          Budget type hotel. Spacious room. Affordable price. Many parking space.

          Reviewed June 09, 2019

          Hi, Woon! Delighted to see you liked our services. Keep this love coming :) Regards, Cheshta

          Responded June 10, 2019
          OYO 331 i Boutique Hotel
          8.0
          Excellent
          vijay from Malaysia
          Couple
          Standard Double Room
          Stayed 1 night in August 2018

          Hotel was good ,but always a bad experience from Oyo,Oyo customer service is bad ,”

          Oyo should read this,after me placing a booking and it was confirm by email from ur side later u send me another email stating u had tried to contact me n could not reach me,then booking cancel,u guys at Oyo dont even call me,blady bad customer service,should just close ur services dont give ur customer a bad time,always issue on booking,system error,app sucks,you Oyo are making money from us ,we are not using your service for free #uselessOYO #OYOsucks #badcustomerservice

          Reviewed August 08, 2018

          Hi vijay , I am glad to have served you as well an apology for the issues you faced due to the bookings and customer service, We make sure that the same does not happen again from our side. You are an integral member of the extended family now and I hope that you will keep supporting us. Have a great day ahead :) Thanks, Deboshree Mukherjee

          Responded August 31, 2018
          OYO 331 i Boutique Hotel
          8.0
          Excellent
          Navjeet from Malaysia
          Couple
          Superior Suite
          Stayed 1 night in October 2012

          Lovely hotel and good location”

          clean and new

          it was very clean and new. receptionist was a very friendly female but when we checked out, there were 2 pervert looking guys who was checking out my friends. nice furniture. good choice with wall stickers.

          Reviewed October 19, 2012
          7.2
          Very good
          AHMAD from Malaysia
          Solo traveler
          Standard Single Room
          Stayed 3 nights in July 2019

          Value for money”

          No hassle to find food and self-service laundry. Problem with door access card.i stay for 3 nights.everyday i had to get to receptionist to clear the problem

          Reviewed July 14, 2019

          Hi, Ahmad! Thank you so much for the positive rating and taking out your valuable time to share the experience with us. We thank you for giving us an opportunity to make the services even better by sharing your feedback. Regards, Ravneet

          Responded July 16, 2019
          OYO 331 i Boutique Hotel
          5.2
          Muhammad from Malaysia
          Family with teens
          Superior Suite
          Stayed 1 night in June 2019

          Above average”

          When I arrived, night, person at the counter sleep while wearing headphone. I ve to wake him up. Not friendly. The room, was okey but the bathroom.... the moment i step inside, the floor felt filthy and one bottle of the soap already emptied.

          Reviewed June 13, 2019

          Hi, Muhammad! We're extremely apologetic to know that your experience with us has not been a pleasant one and we’d definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to the maximum extent. Regards, Cheshta

          Responded June 14, 2019
          OYO 331 i Boutique Hotel
          12345
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