OYO 331 i Boutique Hotel
OYO 331 i Boutique Hotel
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7.2
Very good

"Pleasant for a quick stay"

BADRUL H.

|

January 2, 2017

Family Suite Room - Room plan OYO 331 i Boutique Hotel
Family Suite Room - Room plan
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Lobby OYO 331 i Boutique Hotel
Lobby
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Bathroom OYO 331 i Boutique Hotel
Bathroom
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Bathroom OYO 331 i Boutique Hotel
Bathroom
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See map OYO 331 i Boutique Hotel
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Good
Location
6.2
See all 6 photos OYO 331 i Boutique Hotel
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What guests are saying:
good hotel
Mohd from Malaysia
Business traveler
this hotel is good. stayed for a night and just wanna say that cleanliness can be improved. other than that, all okay. foods near, good sleep, ac good. recommended by a friend, so i recommend to others.
Haq from Malaysia
Solo traveler
Overall excellent
Halim from Malaysia
Solo traveler
want more cheaper please don give me 2.5 cen usd u are instulting me .i dont ask for it uf u all want give with open heart pleasa dont give me anymore
thong from Malaysia
Solo traveler
Awesone customer service
fatima from Malaysia
Couple
need more cheaper
thong from Malaysia
Solo traveler
nice & enjoy
NOORHAS from Malaysia
Family with young children
Newly built
Good
From 671 reviewsSee what guests said
6.3
/
10
Value for money7.2
Distance to city center17 km
Location rating6.2
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport10.7 km
  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Elevator

Room choices
This property is in high demand!Booked 15 times since yesterday
Family Suite Room
Family Suite Room
...
  • Room size: 11 m²/118 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Deluxe Double Room
Deluxe Double Room
...
  • City view
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Standard Single Room
Standard Single Room
...
  • City view
  • Non-smoking
  • 1 single bed
Enter dates to see prices
Suite Triple Room
Suite Triple Room
...
  • City view
  • Non-smoking
  • 1 single bed and 1 double b...
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Deluxe Twin Room
Deluxe Twin Room
...
  • City view
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Standard Double Room
Standard Double Room
...
  • Non-smoking
  • Shower
  • 1 double bed
Enter dates to see prices
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More about OYO 331 i Boutique Hotel

More about OYO 331 i Boutique Hotel

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

American cuisine
American cuisine
Breeks Cafe
3.6 km American
myBurgerLab Oug
5.0 km American, Fast food, Halal
Starbucks
5.5 km American
Asian cuisine
Asian cuisine
Nasi Kandar Shaaz Curry House
1.9 km Asian, Indian, Indonesian
Restaurant Sri Nyonya
2.3 km Asian, Malaysian
100oc
3.7 km Asian, Malaysian
Chinese cuisine
Chinese cuisine
Fatty Chong Restaurant
3.1 km Chinese
Home Kitchen
3.6 km Chinese
Yun lai dim sum
3.9 km Chinese

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Real reviews from real guests

Agoda Reviews (671)Booking.com Reviews (170)
Cleanliness6.1
Facilities6.1
Location6.2
Room comfort and quality6.3
Service6.6
Value for money7.2
Provided by verified guests of Agoda
All languages
All guests (671)
All room types
Showing 399 verified guest comments
12345
5.6
Nadziha from Malaysia
Solo traveler
Standard Single Room
Stayed 2 nights in November 2018
Pay attention on your cleanliness level”
I stayed for 2 days and sadly, my room was not cleaned for the next day. No housekeeping, my towel was not changed, the bed is not done. However, the worse part is, there were few people (drunk?) kept on making noise from 1am till 3am ! I cant even sleep for godsake. the soundproof is terrible. Dont stay here.
Reviewed November 30, 2018
Sorry to hear this, Nadziha! The feedback from our valued guests always motivates us to serve better. Looking forward to the pleasant stay with us soon! Regards, Deboshree
Responded December 01, 2018
OYO 331 i Boutique Hotel
2.0
Nia from Malaysia
Couple
Standard Double Room
Stayed 1 night in August 2018
WORST HOTEL EVER!”
No matter how desperate you are, don’t stay at this hotel! Very dirty, even got cockroaches, floors are so sticky, can’t sleep at night bcs there are mamak restaurant below and very noisy!!!
Reviewed December 11, 2018
Hi, Nia! We do regret for the experience you had with us. Your feedback will help me in working towards a better experience in the future. Have a good day ahead. Regards, Deboshree
Responded December 12, 2018
OYO 331 i Boutique Hotel
3.6
Jeevia from Malaysia
Couple
Deluxe Double Room
Stayed 1 night in November 2018
Facilities and staff perfomance”
There is no mirror in room except in bathroom! There is no proper toiletries..no water bottles... fridge was not working! Some lights in room were under repair! Staff took long hours to settle my next check in for other dates.. Although i request the same room! In overall, Im dissapointed! Need to improve the facilities as more guest need mirror in room to get ready and not in wet bathroom!
Reviewed November 19, 2018
Sorry to hear this, Jeevia! The feedback from our valued guests always motivates us to serve better. Looking forward to the pleasant stay with us soon! Regards, Deboshree Mukherjee
Responded November 20, 2018
OYO 331 i Boutique Hotel
8.8
Excellent
Nor from Malaysia
Couple
Standard Double Room
Stayed 1 night in December 2018
Bed issue”
i think need to change the bed, it keep on making noises. even when we move a bit only
Reviewed December 07, 2018
Thank you so much for the positive rating, Nor! As per the review, it seems that you aren’t satisfied with our services completely. Rest assured, we’ve duly noted your feedback and we’ll strive for a better experience in the future. Regards, Deboshree
Responded December 10, 2018
OYO 331 i Boutique Hotel
9.6
Exceptional
Oliver from Malaysia
Solo traveler
Standard Double Room
Stayed 1 night in August 2018
Good stay”
My one night stay here was good. came to visit a family here and am satisfied with the location. here and there the cleanliness can be improved a bit more. the staff was friendly and i guess everything was fine. recommended to others.
Reviewed September 06, 2018
Hi Oliver, I am happy to know that you liked my services. I am happy to have served you and feel delighted to read your feedback. You’re most welcome to revisit my property and I would seek your continuous support and love. It’d be great if you can spread the word among your circle. Have a great day ahead :) Thanks, Chetan Kamboj
Responded October 11, 2018
OYO 331 i Boutique Hotel
9.6
Exceptional
Haq from Malaysia
Solo traveler
Standard Double Room
Stayed 1 night in August 2018
A good night”
this hotel is good. stayed for a night and just wanna say that cleanliness can be improved. other than that, all okay. foods near, good sleep, ac good. recommended by a friend, so i recommend to others.
Reviewed September 05, 2018
Hi Haq, I am happy to have served you.We will make sure that we provide our services to the best possible way to our guest . You are an integral member of the extended family now and I hope that you will keep supporting us. Have a great day ahead :) Thanks, Chetan Kamboj
Responded September 06, 2018
OYO 331 i Boutique Hotel
8.0
Excellent
vijay from Malaysia
Couple
Standard Double Room
Stayed 1 night in August 2018
Hotel was good ,but always a bad experience from Oyo,Oyo customer service is bad ,”
Oyo should read this,after me placing a booking and it was confirm by email from ur side later u send me another email stating u had tried to contact me n could not reach me,then booking cancel,u guys at Oyo dont even call me,blady bad customer service,should just close ur services dont give ur customer a bad time,always issue on booking,system error,app sucks,you Oyo are making money from us ,we are not using your service for free #uselessOYO #OYOsucks #badcustomerservice
Reviewed August 08, 2018
Hi vijay , I am glad to have served you as well an apology for the issues you faced due to the bookings and customer service, We make sure that the same does not happen again from our side. You are an integral member of the extended family now and I hope that you will keep supporting us. Have a great day ahead :) Thanks, Deboshree Mukherjee
Responded August 31, 2018
OYO 331 i Boutique Hotel
8.4
Excellent
Jing from Malaysia
Business traveler
Standard Single Room
Stayed 1 night in October 2018
clean and convenient”
At least 2x 24 hours 7-11 type stores available. Self service laundry nearby. Next to 24 hours mamak shop.
Reviewed December 10, 2018
Thank you for the appreciation, Jing! We hope to give you a consistent service every time. Regards, Deboshree
Responded December 11, 2018
OYO 331 i Boutique Hotel
7.2
Very good
mohd from Malaysia
Business traveler
Standard Single Room
Stayed 1 night in November 2018
Not good service this time”
First room assign for me is in a mess. Change to another room. Tv cable dangling. No remote for tv. In house Phone not working.
Reviewed December 03, 2018
Hi, Mohd! We do regret for the experience you had with us. Your feedback will help me in working towards a better experience in the future. Have a good day ahead. Regards, Deboshree
Responded December 04, 2018
OYO 331 i Boutique Hotel
8.4
Excellent
junairanadia from Malaysia
Business traveler
Standard Double Room
Stayed 1 night in November 2018
Good enough for budget hotel ”
We can’t high expectation for standard hotel budget. For me, this hotel good enough for level of hotel budget. The facilities also not bad especially have fridge inside the rooms
Reviewed November 28, 2018
Hi Junairanadia, Woohoo!! Thanks for appreciating our efforts. Regards, Deboshree
Responded November 29, 2018
OYO 331 i Boutique Hotel
10.0
Exceptional
munirah from Malaysia
Business traveler
Standard Double Room
Stayed 1 night in November 2018
Exceptional”
perfect n cheaper then others
Reviewed November 26, 2018
8.4
Excellent
Jia from Malaysia
Group
Standard Double Room
Stayed 3 nights in November 2018
Good Place”
It was a nice place to stay in for a good price. The location is quite far away from the town. The only close transportation is the KTM, which you can use the free shuttle bus to get to. The KTM will connect you to the KL Sentral which you can use to go anywhere else! A bit of a walk at times but it's fine, a good walk in the morning in the cool air! Recommended.
Reviewed November 11, 2018
Hi Jia , Glad to know that you liked our services. Hope to host you soon :)Regards, Chetan Kamboj
Responded November 12, 2018
OYO 331 i Boutique Hotel
3.6
aqim from Malaysia
Business traveler
Standard Double Room
Stayed 1 night in October 2018
very rude receptionist”
A receptionist girl asked me how much i paid agoda as she want to compare the price agoda told them. I didnt reply her as i think it is not her business because i paid full price. As a result she showed an attitude towards me and give a very unwelcome face.
Reviewed October 28, 2018
Hi Aqim, , We're really sorry to disappoint you, Happy users are what we strive for, however, plead you to treat this an off case and give us a chance to welcome you with an awesome experience :) Regards , Chetan kamboj
Responded October 29, 2018
OYO 331 i Boutique Hotel
2.4
Yong
Solo traveler
Standard Single Room
Stayed 1 night in October 2018
Worst hotel i have ever been”
Its cheap but you can get more decent hotel with the same price. The sheets are dirty and the room and toilet is smelly. The staff is so untrained. A simple check in process for me takes almost 1 hour. The location is not safe for solo traveller especially female. The surrounding area are dirty with no security. It was so noisy because of a mamak shop downstairs. If you have other choices, and considering to pay +- a few more, i recommend please stay away from this hotel.
Reviewed October 28, 2018
Hi Yong, We’re sorry for the hassle faced. The feedback from our guest is utmost important to us and we shall strive hard to ensure better services in future.Regards , Chetan kamboj
Responded October 29, 2018
OYO 331 i Boutique Hotel
5.2
munirah from Malaysia
Business traveler
Standard Double Room
Stayed 1 night in October 2018
i have bad experience,yesterday i already booking ,and stle payment,but agoda didnt create my order.”
i have bad experience,yesterday i already booking ,and stle payment,but agoda didnt create my order..end up after 2 hour waiting,they give me room n when i checkout still agoda didnt respon..i prefer to use booking .com
Reviewed October 14, 2018
Hi Munirah, I am really apologetic about your experience with the property. This is not the kind of experience I would want my guests to have. Thank you for taking out time to highlight the issue. Your feedback will help me in handling future guests more diligently. Hoping to serve you better if we cross our paths again. Thanks, Chetan Kamboj
Responded October 15, 2018
OYO 331 i Boutique Hotel
4.0
Darishini from Malaysia
Solo traveler
Standard Double Room
Stayed 1 night in September 2018
useless hotel”
stupid receptionist was keeping asking for proof of payment even after I presented the agoda booking confirmation . so i had to screenshot the bank transaction history to him . please hire someone professional and a well -trained receptionist .
Reviewed October 10, 2018
Hi Darishini , I am deeply saddened after reading this. I was out for some work at the time of your stay and left an attendant to ensure a great stay. I hope I could do something to make the experience right, but thanks, at least I will ensure this doesn’t happen to any guest in the future. Please reach out to me if there is any additional feedback. I hope to serve you better whenever you visit my place next. Thanks, Deboshree Mukherjee
Responded October 11, 2018
OYO 331 i Boutique Hotel
6.8
Good
Amir from Malaysia
Business traveler
Standard Double Room
Stayed 1 night in September 2018
Comfortable, pleasant”
Comfortable, pleasant and value for money. Just that this is the second time I checked in here and both times the "system" is down so I have to wait for a considerable amount of minute before I can checked in. From the word of the staff, the owner is very stingy and did not update the system in a timely basis. I grab here, tired and hungry and please dont ask me to present my payment reciept/proof! Thats between OYO and Agoda. not my problem
Reviewed September 30, 2018
Hi Amir, I am deeply saddened after reading this. I was out for some work at the time of your stay and left an attendant to ensure a great stay. I hope I could do something to make the experience right, but thanks, at least I will ensure this doesn’t happen to any guest in the future. Please reach out to me if there is any additional feedback. I hope to serve you better whenever you visit my place next. Thanks, Chetan Kamboj
Responded October 11, 2018
OYO 331 i Boutique Hotel
4.4
Do from Vietnam
Business traveler
Deluxe Double Room
Stayed 1 night in December 2018
The room smells terriblly, số that I feel happy to quit out early ithe morning after and very far ”
You will find a small eating house wz cheap price , however, a bit difficult to order foods in English, unless, you have to combine with body language
Reviewed December 09, 2018
Hi, Do! We do regret for the experience you had with us. Your feedback will help me in working towards a better experience in the future. Have a good day ahead. Regards, Deboshree
Responded December 10, 2018
OYO 331 i Boutique Hotel
5.2
Nuraini from Malaysia
Solo traveler
Standard Double Room
Stayed 1 night in November 2018
Above average”
Staff was not available during check out time
Reviewed November 25, 2018
Hi Nuraini, Thank you for bringing this into our notice. As stated, the behaviour of the staff people wasn't pleasant towards you. I’ll look personally into this matter and assure you when you'd be visiting next time then we'll serve you better. Regards , Chetan kamboj
Responded November 26, 2018
OYO 331 i Boutique Hotel
4.0
Aug from Malaysia
Business traveler
Standard Single Room
Stayed 3 nights in July 2018
fell asleep during check-in”
administratively a dump - sat at the lobby from 2 to 3:30pm whilst front desk tried to confirm my reservation even though it was made a paid for 28 days earlier, providing them my agoda booking number didn't help. finding parking space is challenging. lousy air-con
Reviewed July 30, 2018
Hi Aug, I truly regret the inconvenience caused and am deeply sorry for the trouble. Your feedback is truly appreciated & will surely help me in working towards a better guest experience in future. Thank you for sharing the same and for your understanding. I wish you a wonderful day ahead. Thanks, Chetan Kamboj
Responded September 04, 2018
OYO 331 i Boutique Hotel
12345
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