Victory Exclusive Hotel
Strategically situated in Bukit Bintang, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers.
Front desk [24-hour]
Luggage storage
Smoking area
Daily housekeeping
Car park [nearby]
Smoke-free property
Daily disinfection in common areas
Hand sanitizer
Exceptional”
Nice place to stay
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Value for money 💲”
Very affordable price for a room with bath tub. Got deluxe queen room with bath tub and refrigerator, quite small but seems fine.
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Is ok for budget”
Nice location but room x clean
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Location, price and staffs are good. The rest have a big room for improvement.”
The bed spring is broken and gave us backache waking up on the next morning. The water pressure and temperature in the room are unpredictable and disappointing - low water pressure + either too hot until it burns your skin or too cold that causes you shivering non stop. The table in the toilet is broken as well. No shower cap, no toothbrush and toothpaste, only shampoo and shower gel provided. The bed sheet is stained with blood and pillow cases are dirty too (suggest you to bring your own pillow case and towel if need be). The cleanliness sincerely needs to be improved. Anyway, the location and staffs there are friendly. Price is acceptable. You pay what you get.
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Just OK”
Chose this because of the location. Everything else about this hotel is just OK!
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The water of bathroom are too small and very hard to adjust the temperature of the water.”
The locate are good but the water of bathroom are too small and very hard to adjust the temperature of the water,pls improve it.
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Not recommended ”
Rude staff not helping at all ! Got problem when i check in then i told to the staff i want change room but she make black face then give me dirty room and air cond not function ! 1st & last i go there !
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Below standard”
There were tiny ants crawling around on the headboard. The towels were not quite white, but a little dark from age and wear (i.e. felt quite old, could maybe buy some new ones). The pillow had an interesting scent, that at first whiff was reminiscent of "head oil smell" that an old hat can get if worn a lot without washing. The pillow case had been washed, but it too was not quite white. I believe the smell was permeating from the pillow base itself. The door to my room also had some scary damage to it; it looked like someone tried a tiger knee on the door, leaving a round indent and the edge of the door had splintered off a bit. There was a bottle of water, that was thoughtful. There was only some mild noise bleed from other tenants, but it was acceptable. I want to be fair, but I have not tried other properties in KL. Comparing to other similar properties I've stayed in in other countries, this was disappointing...cause...ants ain't cool. Neither are old dodgy linens.
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Acceptable”
1. Cockroaches in the toilet / room. 2. Old & brown coloured wallpaper / cupboard. 3. Damaged both side wall lamps & door lock. 4. Shower water failed to fall smoothly. 5. Dirty inner of commode toilet. 6. No wipe cloth outside the toilet floor. 7. No ‘please do not disturb / clean up’ signage to hang at the door.
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HORRIBLE HOTEL, PLEASE DON'T CHOICE IT, YOU WILL BE REGRETTED”
No recommended for this hotel, no parking, no good service of the staff, no internet, dirty room, no hot water, no lift in the same front counter level, please avoid this HORRIBLE hotel.
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Good location, but room facilities not good”
Room so small, aircond not cold, room not clean..
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Worst hotel ever in my life”
The room is aged with spiderweb on the wall and around the cupboard. In addition, the bathroom’s tile grew full of mosses and we noted there were some cockroaches in the bathroom as well as under the bed. Last but not least the staff is so rude and refuse to change a mew room for us. I would rather pay higher price for a better room instead of location next time. Worst hotel ever in my life.
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located in the alley beside pavillion”
shower was spoilt, bed was dirty, room lighting was bad . not sure if the rest of their rooms are like this ass well
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Premier Suite Room”
Very nice hotel.... Haha Psych!! The only good thing about this hotel is location.. Room type: Premier Suite Aircond: Not Cold Sheet: Moldy Plug: only 1 TV: no channel Water: Only Cold Bathroom: Got spider Bath door: broken and squeking Fridge: Heater Amenities: Used abit or refilled Staff: idiot in so many way Manager: no deposit return if loss recepit
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Worst Hotel”
The room were dusty n musky. The toilet were terribly dirty. The poop n urine were on the toilet seat. Booked for 2 nights but checked out the 1st night itself without even talking shower. Terrible experience!
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Low service ”
TV no available! door shower room can't lock! Bedsheets no cleaning! Aircond not function! Bad service! Electric adaptable not service! Counter reception didn't do exchange room 😡😠🤬🤬🤬🤬🤬🤬
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Acceptable”
The hotel has closed down!!!
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Exceptional”
Location - 5 mins walk to Lot 10 & Pavilion and a station away to Berjaya Times Square or 15 - 20 mins walking distance to Berjaya Times Square. **Victory Exclusive Hotel is located opposite Piccolo Hotel. If you take the taxi, drive or walk, turn left or right (whichever direction you are coming from) from the main road when you see Piccolo's signage located at the main road and just walk down the slope. Food & Drinks - Nearby mamak shop if you prefer or on a budget. Exit the hotel's door. Walk up the stairs to the road and turn left and walk down the pavement and you will find the mamak shop. Recommended for it's friendliness and nice food. Beside the mamak shop there is a Chinese restaurant and a nasi kandar shop as well. Well, of course there are airconditioned food court and lots of restaurants available at Pavilion if you don't like the heat. Coffee house/cafes & 24 hrs convenience stores are available within 2-3mins walking distance. As I am also from the hotel industry, I am exceptionally amazed at the warmth and friendly hospitality for a 2-star hotel. We had lost our way to the hotel from KL Sentral and my partner called the hotel. I could feel how sincere the male front desk agent gave the service from his heart by patiently describing the direction to my partner. Even on the day of our check-out, the female front desk agent was extremely friendly when I engaged in a conversation with her. Please pardon me for the rating of '3' for food and dining as we did not consume anything from the hotel's restaurant.
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Its really good”
For a really cheap price, i consider this hotel is really the best value hotel in Bukit Bintang KL. Its really close to the Pavilion and other tourism spot Bukit Bintang. The room also clean and neat. The staff also very nice and helping. That time, i dont have RM money, the staff allowed me to use my currency (Rupiah) for the deposite. Overall, i had a pleasant stay.
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Thank you so much for the wonderful rating, Theo! It gives us immense satisfaction when we see guests loved our services. Keep giving us the opportunity to host you and we’ll put in our continuous efforts to retain this smile forever :) Regards, Megha
Value of money..worth for stay overnight”
I choose premium room for overnight,served by a polite staff and check in was quick!!! The premium room have a jacuzzi on it...but it didn't really work and we called the staff to settle...they are efficient and the service was good! The jacuzzi swept all my tiredness while walking around the Bukit Bintang street was quite tired! The bed was big..although the space is not so spacious...for traveller is enough! Location is good as u walk out and shopping,night life ,restaurant are all over there!! Definitely will pay a visit again for the next KL trip!!!
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