Super OYO 511 Grace Residence
Woodland 6/11-12 Citraland, Made, Sambikerep, Kota SBY, Jawa Timur 60219, Indonesia, Surbaya, Dukuh Pakis, Surabaya, Indonesia, 60219 - See map
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Dukuh Pakis part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum.
Highlights
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Facilities
Front desk [24-hour]
Car park
Free Wi-Fi in all rooms!
Luggage storage
Room service [24-hour]
Room service
Wi-Fi in public areas
Family room
Your dates are popular among travelersPopular destination! Properties in Surabaya are being booked every minute!
very good”
very very good
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Hello, Sukma! Thank you for putting your encouraging words into our day. Glad you really enjoyed our services. Regards, Maria
Very good”
It is just so so. The location is ok amd clean
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Hi, thanks for sharing your experience and valuable feedback with us. We will try our best to give an awesome experience on your next stay. Regards, Amelia.
Good”
Good servvs
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Hey, Darwanto! We shall continue to make you happy and satisfied with our services. Hope to serve you better always! Regards, Lisa
Review ”
There is no grocery or laundry near the Location . Facilities old not like photos, towels already black , AC doesn’t work. Big window so light is good inside but noisy . Room is medium size but enough for me .
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Kami turut prihatin mendengarnya, Ahmad! Terima kasih telah memberitahukan masalah ini, kami memahami kekecewaan Anda. Kami telah mencatat umpan balik Anda untuk memastikan layanan yang lebih baik di masa mendatang. Salam, Joey
Acceptable”
Butuh perbaikan
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Sorry for the hassle you faced, Melisa! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Maria
Tirdy hotel”
Very very dirty hotel. Not recommended to stay. No worsted of money to stay there
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Apologies for the problems you had faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim
Very dirty ”
- free parking - Good Wifi - Free toast in morning but check before u eat if it’s fresh or not. - very dirty everywhr -spider everywhere -Bathroom so dirty - room walls so dirty - bedsheets r dirty !!
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Sorry to hear this, Haridev! Please consider the issue of the cleanliness as an off case, as it is one of our highlights. Do give us a chance to host you again and we'll make sure that you experience the comfort and hospitality we are known for. Regards, Charles
Balcony door broken,staff attitude very bad ,”
Staff attitude very bad . Must clear these people. Water very slow . Not worth for anything
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Hi, Mohamed! Sorry for the trouble faced. We have duly noted your feedback and ensure better services in the future. Have a nice day ahead :) Regards, Cheshta
Acceptable”
50% add on for early check in even for half an hour, actualy it's okey but I don't got any value for money on my room. I didn't get any water for drink😂
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Terima kasih telah berbagi pandangan Anda dengan kami, Masyfu! Berdasarkan masukan tersebut, kami memahami bahwa Anda tidak sepenuhnya puas dengan layanan kami. Yakinlah, kami akan berusaha membuat kunjungan Anda berikutnya menyenangkan. Semoga harimu menyenangkan! Salam, Joey
not bad”
not baf
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Hi, Michael! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Ava
Exceptional”
Not bad lah.. staff nya jg ramah.. rekomen lah
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Hai, Rizky! Terima kasih atas sokongan anda, maklum balas anda berjaya memasuki hari kami. Kami berharap untuk sentiasa memukau anda dengan perkhidmatan kami. Salam, Tim.
good”
good
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Thanks for the positive rating, Michael! Hope to welcome you again soon. Regards, Noah.
ok”
sippp
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Hi Mas! Thank you for giving us a shot and even more for leaving us this review. We will feel blessed to serve you soon again with even better, upgraded and improvised services. Have a great day ahead. Regards, Elena
Good”
gak sesuai pesennya yg suite double dikasih yg standart
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Hai, kami benar-benar minta maaf karena pengalaman Anda bersama kami tidak menyenangkan. Kami pasti akan mengerjakan saran Anda untuk memberi Anda pengalaman terbaik di lain waktu Salam, Tim.
Harga tidak sesuai”
Tolong ya . Harga itu harus sesuai . Gak beda² gitu . Kalau emang harga gak segitu , tarif di agoda jangan dimurah in . Ya minimal harga yg murah itu bayarnya lewat yg lain , udh murah bisa bayar di hotel , tau² nyampe hotel harga di naikin . Orang yg mau kesana itu berasa di prank . Tolong ya , harus konsisten dalam pasang harga
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Hai, Winda ! Kami sangat menyesal mengetahui bahwa pengalaman Anda bersama kami tidak menyenangkan dan kami akan bekerja berdasarkan umpan balik Anda, untuk memastikan bahwa masalah terkait dipantau dengan cermat dan dihilangkan sampai batas maksimumnya. Salam, Julia
Sesuai”
Kamar, fasilitas, pelayanan sesuai dengan harga. Cocok untuk yang mau staycation sendiri
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Hai, Nur! Kami menyesal mengetahui bahwa pengalaman Anda bersama kami tidak menyenangkan. Kami akan mengerjakan umpan balik Anda untuk memberikan pengalaman terbaik di lain waktu. Salam, Jane!
Good!”
Ke 2xnya menginap disini, skrg sdh semakin ramai tamunya, semoga sll langgeng & sukses....thx
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Hai, Tonny! Terima kasih karena telah bersama kami. Menantikan cinta dan dukungan Anda yang berkelanjutan. Salam, Amelia.
Liburan”
Tempatnya sangat nyaman dan dekat sekali dengan area ibadah
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Hai, Sasa! Terima kasih atas dukungan Anda, umpan balik Anda membuatnya menjadi hari kami. Kami berharap dapat memukau Anda secara teratur dengan layanan kami. Salam, Amelia.
lokasi tenang dan nyaman”
bagi yang mencari kenyamanan, ketenangan, tidak ingin mendapatkan riuh dan bising jalan raya. sangat cocok bagi kalian yang mencari hal itu.
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Terima kasih atas waktu Anda yang berharga untuk menulis ulasan, Maulana. Sesuai umpan balik, tampaknya Anda tidak sepenuhnya puas dengan layanan dan kami sangat menyesal untuk mengetahui hal ini, namun, kami akan berusaha keras untuk memastikan layanan yang lebih baik di masa depan. Salam, Joey
Lumayan”
Baru pertama Kali stay di sini krn Ada acara dekat lokasi. Lumayanlah bersih Dan pelayanannya ramah.
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Hai Ayu, Terima kasih atas kata-kata penghargaan Anda yang luar biasa. Kata-kata seperti ini mendorong kita untuk bekerja lebih keras. Semoga harimu menyenangkan! Salam, Charles