Well-placed in the beaches, business, shopping area of Kuantan city, TGL Hotel provides a most conducive spot for you to take a break from your busy days. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Offering hotel guests superior services and a broad range of amenities, TGL Hotel is committed to ensuring that your stay is as comfortable as possible. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.
Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, internet access – wireless (complimentary), air conditioning, shower, seating area. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Whatever your reason for visiting Kuantan, the TGL Hotel is the perfect venue for an exhilarating and exciting break away.
Too good”
Sangat bagus
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Hai, Amir! Terima kasih karena telah bersama kami. Menantikan cinta dan dukungan Anda yang berkelanjutan. Salam, Amelia.
Exceptional”
best dan bersih!
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Hi, Nor! Thanks for rating us. We will make more efforts to serve you even better next time. Have a great day ahead. Regards, Simon
Exceptional”
bersih.cuma pin location kena ubah
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Terima kasih atas penghargaan anda, Muhammad! Kami berharap dapat memberikan anda perkhidmatan yang konsisten setiap masa. Salam, Jane!
Price below rm50”
Becareful when your hotel fees below RM 50.00 it could be auto cancelled by hotel it self !
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Thanks for sharing your valuable feedback, Zainal! We will surely work on this to enhance your experience in the future. Regards, Joey
Affordable place to stay”
To be honest, it's an old building 😅 but fairly well maintained. For a place adequate for rest and quick lie down but no other else. Don't expect too much as this is a budget hotel. It's clean but have this sort of mouldy smell lingering. My water heater didn't functioning but the air-conditioning works fine. Overall, not too bad.
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Very good”
The guy receptionist is very friendly.. The room is clean.. He suggested the best place to go for dinner in Kuantan.. Unfortunately, our room suddenly have no water.. We must go downstair to taking a bath..
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Hi, Sorry for the trouble faced. We have duly noted your feedback and ensure better services in the future. Have a nice day ahead :) Regards, Cheshta
1st time bad review”
Bau sejadah busuk,selimut busuk mcm xcuci, bilik cakap king tp dpt queen..tak same mcm ditawarkan..1 lg tak suke jenis self check in tp nyusahkan cstmer yg smpai mlm..nk kna call bagai..maaf ye.harap beh perbaiki lg
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Hai, Yanie! Kami benar-benar kesal kerana mendapati pengalaman anda bersama kami tidak bagus. Kami pastinya akan mengusahakan cadangan anda untuk memberikan anda pengalaman yang terbaik pada masa akan datang. Salam, Tim
Above average”
The room has a very strong smell. Not just the room, the bed sheet and blanket as well, which we are not sure if the bed sheet and blanket are changed after the previous customer, definitely not smell like new bed sheet and blanket. If they are new set, I guess need to wash more thoroughly. Other than that, the room is fine just the smell make me can’t sleep well.
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Hi, thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Terry
Wrong Location Provided ”
Wrong location tagged causing a lot od trouble to find this hotel. I think they should report to google for the actual location. Staff is quite ok on the first day.
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We truly regret the distress caused, Noraini! We have highlighted this to our concerned team and be assured the corrective measures will be taken to resolve it appropriately. Regards, Sophia.
Basic place to stay”
1) wrong pinned location on google maps. We found the hotel by searching nearby hotel. 2)
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Hi, Syuhada! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Joshep
Acceptable”
Room 104 was horrible with constant machine noise coming from the toilet (every 10 seconds). could not sleep at all during the whole night. Body shampoo dispenser was empty & there was no staff at night to ask for shampoo.
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Hi Richard, Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Aaron
Cleanliness ”
Mosquito, not very clean, smelly towel provided, smelly bed
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Hi, Sivaneshwaran! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Jane!
Nightmare experience! Very RUDE Owner!!”
Owner of the hotel is very rude! My room downgraded to single room for 1 person's room. Booked for twin room, should be i got 2 blankets & 2 towels. Unfortunately They only provide 1 blanket & 1 towel, when asked for another pair, they asked me to pay extra charge, ridiculous! Then the owner said, "dia tak Halalkan if i take the extra one!" First time i ever heard hotel owner saying that to the customer...so rude! I should get what i had booked, but unfortunately the owner asked me to bersyukur with the upgraded room which is not really an upgraded room pun...& I think the room i got was rejected room.
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Hi, Yusri! We are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback, to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Eva
price hotel”
the place is ok..but when arrived need to add the money..different from the price of agoda...actually the owner have to claim it from agoda....the mirror of the toilet also need to clean...tq..
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Hi, Nurul! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Barbara
Acceptable”
No comment this hotel
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Hi, Guest! Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Eva
Acceptable”
Not recomended
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Hi, we are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim.
Very bad Hotel”
Asking me for extra rm20 during check in.. after i asking for refund and cancellation, they block my number.. cannot further discussion with them.. BAD ATTITUDE!
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Hello, Mohd! We are sorry for the trouble caused. Your feedback has been duly noted and we will continue to make every effort to ensure more enhanced service. Regards, Barbara
No recommend ”
This hotel no receptionist..once I arrived nobody in the hotel.i need to call up the owner to ask him to open door for check in. Once enter the room, got smells..water heater no working well, water tap was broken, and the water pressure keep come out noisy sound every 10 seconds...what a bad experience hotel booking.
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Apologies for the problems you had faced, June! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.
Acceptable”
Dont pick this hotel
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Hi, Zulhilmi! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.
Acceptable”
Poor management and service so worst.
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Hi, thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Simon