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OYO 786 The Citilite Hotel
OYO 786 The Citilite Hotel
OYO 786 The Citilite Hotel
OYO 786 The Citilite Hotel
OYO 786 The Citilite Hotel
OYO 786 The Citilite Hotel
OYO 786 The Citilite Hotel

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6.9

Good

272 reviews

272 reviews

See map

7.3

Very good

Location rating score

Very good location - Inside city center
Popular neighborhood
Parking
FREE
Popular landmarks
Taman Esplanade 710 m
Berjaya Megamall 780 m
East Coast Mall 1.1 km
Masjid Sultan Ahmad Shah 1.7 km
Teluk Cempedak Beach 4.1 km
Bukit Pelindung Recreational Forest 4.5 km
Sungai Pandan Waterfall 21.3 km
Bukit Gambang Waterpark Resort 33.6 km
Nearby landmarks
Sungai Galing Park 370 m
Gereja Aphipany Anglican 480 m
Berjaya Magamall 570 m
Kuantan Medical Centre Sdn Bhd 600 m
Pahang Pharmacy Sdn Bhd 710 m
Taman Esplanade 710 m
Kolej Olympia 750 m
Pejabat Ketua Pengarah Tanah Dan Galian 760 m
Berjaya Megamall 780 m
Kuantan City Mall 860 m

OYO 786 The Citilite Hotel

NO A, 87, Jalan Teluk Sisek, Padang Lalang Industrial Area, Kuantan, Kuantan City, Kuantan, Malaysia, 25000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Kuantan City, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Teluk Cempedak Beach. As an added bonus, restaurant is provided on-site to conveniently serve your needs.

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Highlights

Located in heart of Kuantan

Front desk [24-hour]

Inside city center

680 meters to Taman Esplanade

Free Wi-Fi in all rooms!

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Shops

Restaurants

Concierge

Wi-Fi in public areas

Your dates are popular among travelersUsers are booking a place in Kuantan every 1 minutes on Agoda.com
Value for money7.4
Distance to city center0.5km
Location rating7.3
Nearest airportSultan Haji Ahmad Shah Airport (KUA)
Distance to airport13.9 km

Rooms available at OYO 786 The Citilite Hotel

Superior Suite
...
  • Room size: 16 m²/172 ft²
Enter dates to see prices
Standard Single Room
...
  • Room size: 16 m²/172 ft²
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Family Suite
...
  • Room size: 16 m²/172 ft²
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Deluxe Double Room
...
  • Room size: 16 m²/172 ft²
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Deluxe Twin Room
...
  • Room size: 16 m²/172 ft²
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Standard Double Room
...
  • Room size: 16 m²/172 ft²
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Suite Standard
...
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    Deluxe Room (No Window,Area:9)
    ...
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      Room Assigned on Arrival
      ...
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        2 DOUBLE BED FAMILY SUITE
        ...
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          Frequently asked questions

          What time is check-in and check-out at OYO 786 The Citilite Hotel?

          Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

          How do I get to OYO 786 The Citilite Hotel?

          For those who wish to drive their own cars, OYO 786 The Citilite Hotel has a car park right on site for maximum convenience. Parking is available for an additional charge. Self-parking is conveniently available at the hotel.

          What are my dining options at OYO 786 The Citilite Hotel?

          To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

          What is the smoking policy at OYO 786 The Citilite Hotel?

          OYO 786 The Citilite Hotel does permit smoking in some areas and is not 100% smoke-free.

          What restaurants are nearby OYO 786 The Citilite Hotel?

          OYO 786 The Citilite Hotel’s neighborhood is Kuantan City which includes popular restaurants such as Rimba by Loft, Dallah Restaurant and Micasa Cafe by the River.

          What popular shopping places are close to OYO 786 The Citilite Hotel?

          OYO 786 The Citilite Hotel is located in Kuantan City area which features shopping places such as East Coast Mall, Berjaya Megamall and Gio Mall.

          What are popular attractions near OYO 786 The Citilite Hotel?

          OYO 786 The Citilite Hotel is located in Kuantan City area, which is famous for attractions such as Masjid Sultan Ahmad Shah, Sungai Galing Park and Gereja Aphipany Anglican.

          What popular beaches are close to OYO 786 The Citilite Hotel?

          OYO 786 The Citilite Hotel is located in the Kuantan City area, which includes Tanjung Lumpur.

          What popular natural sightseeing spots are close to OYO 786 The Citilite Hotel?

          OYO 786 The Citilite Hotel is located within Kuantan City, which makes it conveniently close to natural sights including Taman Esplanade, Bukit Bay Route and Bukit Sekilau.

          See map

          Explore the neighborhood

          What people love about OYO 786 The Citilite Hotel

          • 10

            Exceptional
            Location

            "The hotel location is very convenient to the beach and malls, the rooms was clean, the price was reasonable."

            rohaya

            |

            January 2, 2020

          • 9.2

            Exceptional
            Location

            "Great location for a one night sleep."

            MN

            |

            November 8, 2019

          • 8.8

            Excellent

            "Comfortable and affordable hotel"

            Mohd

            |

            October 25, 2019

          Property ranking|Compared to 718 Kuantan properties
          See all rankings
          Room comfort score
          6.7/10
          Couples review score
          6.8/10
          Value for money score
          7.4/10
          Service score
          7/10
          Better than
          95
          %
          of Kuantan properties
          Better than
          74
          %
          of Kuantan properties
          Better than
          72
          %
          of Kuantan properties
          Better than
          71
          %
          of Kuantan properties
          Overall rating:

          6.9

          Good
          272 reviews
          Cleanliness
          6.7
          Facilities
          6.1
          Location
          7.3
          Read all reviews >
          More about OYO 786 The Citilite Hotel

          More about OYO 786 The Citilite Hotel

          OYO 786 The Citilite Hotel

          Get the most out of your trip in Kuantan when you stay at OYO 786 The Citilite Hotel. This hotel is located right in the city center, in close proximity to all the famous sites. Enjoy some seaside relaxation and drinks with a stay at OYO 786 The Citilite Hotel, just 4.1 km from Teluk Cempedak Beach.
          Have a hassle-free trip while enjoying the services and amenities offered by OYO 786 The Citilite Hotel. Keep up with all your communications easily with the hotel's free Wi-Fi. Guests can enjoy free parking right at the hotel. Front desk services including concierge service and luggage storage can assist with your needs.
          Feeling lazy? In-room conveniences like daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. Smoking is allowed only in the designated smoking areas provided by hotel.


          Dining and things to do

          A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. If you're picky about eating, don't worry! OYO 786 The Citilite Hotel has a selection of cuisine types including halal options.
          OYO 786 The Citilite Hotel offers unique recreational opportunities for all guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops available right on-site.


          Around the property

          Don't miss out on all that Kuantan has to offer during your stay at OYO 786 The Citilite Hotel. Never forget your time in Kuantan with a special gift or trinket from East Coast Mall just 1.0 km away. Don't forget to stop by Masjid Sultan Ahmad Shah located 1.6 km away, where everyone who visits Kuantan wants to have their photo taken.


          Around the property

          Don't miss out on all that Kuantan has to offer during your stay at OYO 786 The Citilite Hotel. Never forget your time in Kuantan with a special gift or trinket from East Coast Mall just 1.0 km away. Don't forget to stop by Masjid Sultan Ahmad Shah located 1.6 km away, where everyone who visits Kuantan wants to have their photo taken.


          Reasons to stay here

          Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 95% of the city's other accommodations.
          Guests who stayed here really appreciated the room comfort, scoring it higher than 95% of accommodations in the city.

          Show less

          Amenities and facilities

          Good
          Facilities

          6.1

          Most talked about facilities

          Housekeeping

          15 mentions

          Beach

          2 mentions

          Internet

          2 mentions

          Car Park

          2 mentions

          Languages spoken
          • English
          • Chinese [Cantonese]
          • Chinese [Mandarin]
          • Malay
          Internet access
          • Free Wi-Fi in all rooms!
          • Wi-Fi in public areas
          Dining, drinking, and snacking
          • Restaurant [halal]
          • Restaurants
          Cleanliness and safety
          • First aid kit
          • Hand sanitizer
          • Staff trained in safety protocol
          • Temperature check for guests and staff
          Services and conveniences
          • Concierge
          • Convenience store
          • Daily housekeeping
          • Elevator
          • Luggage storage
          • Shops
          • Smoking area
          For the kids
          • Family room
          Access
          • Dog-friendly
          • Front desk [24-hour]
          • Pets allowed
          Getting around
          • Car park [charges apply]
          • Car park [free of charge]
          • Car park [on-site]

          Location

          NO A, 87, Jalan Teluk Sisek, Padang Lalang Industrial Area, Kuantan, Kuantan City, Kuantan, Malaysia, 25000
          Very good
          Location

          7.3

          Airports
          • Sultan Haji Ahmad Shah Airport (KUA)
            13.9 km 23 min drive
          • Kerteh Airport (KTE)
            81.4 km
          Public transportation
          • Terminal Sentral Kuantan Bus Station
            6.0 km
          Hospital or clinic
          • Kuantan Medical Centre Sdn Bhd
            600 m
          Shopping
          • East Coast Mall
            1.1 km
          Convenience store
          • On-site
          Cash withdrawal
          • ATM
            680 m

          What's nearby

          Popular landmarks
          • Taman Esplanade
            710 m
          • Berjaya Megamall
            780 m
          • East Coast Mall
            1.1 km
          • Masjid Sultan Ahmad Shah
            1.7 km
          • Teluk Cempedak Beach
            4.1 km
          • Bukit Pelindung Recreational Forest
            4.5 km
          • Sungai Pandan Waterfall
            21.3 km
          • Bukit Gambang Waterpark Resort
            33.6 km
          Nearby landmarks
          • Sungai Galing Park
            370 m
          • Gereja Aphipany Anglican
            480 m
          • Berjaya Magamall
            570 m
          • Kuantan Medical Centre Sdn Bhd
            600 m
          • Pahang Pharmacy Sdn Bhd
            710 m
          • Taman Esplanade
            710 m
          • Kolej Olympia
            750 m
          • Pejabat Ketua Pengarah Tanah Dan Galian
            760 m
          • Berjaya Megamall
            780 m
          • Kuantan City Mall
            860 m
          Distances shown are straight-line distances on the map. Actual travel distances may vary.

          Property policies

          Children and extra beds

          Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

          Minimum age of guests is: 18 year(s).

          Others
          • When booking more than 5 rooms, different policies and additional supplements may apply.

          Some helpful facts

          Check-in/Check-out
          • Check-in from14:00
          • Check-out until12:00
          Getting around
          • Distance from city center0.5km
          • Travel time to airport (minutes)25
          The property
          • Non-smoking rooms/floorsyes
          • Number of floors2
          • Number of rooms 20
          • Room voltage220
          • Year property opened2011
          • Most recent renovation2014

          Property announcements

          Guests are required to pay Cukai Kelestarian (Sustainability Tax) of MYR 3.00 per room per night, as required by the Pahang State Government. This amount is not included in the room rate and will be paid directly to the hotel.

          Reviews of OYO 786 The Citilite Hotel from real guests

          Provided by verified guests of Agoda
          Cleanliness6.7
          Facilities6.1
          Location7.3
          Room comfort and quality6.7
          Service7.0
          Value for money7.4
          High score for Kuantan
          Rating
          9+ Exceptional (14)
          8-9 Excellent (12)
          7-8 Very Good (31)
          6-7 Good (20)
          <6 Below Expectation (54)
          Time of the year
          Mar - May (33)
          Jun - Aug (36)
          Sep - Nov (28)
          Dec - Feb (34)
          All guests (272)
          All languages

          Show reviews that mention 

          Showing 131 verified guest comments
          12345
          10.0
          Exceptional
          rohaya from Malaysia
          Business traveler
          Stayed 1 night in December 2019

          friendly staff and good price”

          the hotel location is very convenient to the beach and malls, the rooms was clean, the price was reasonable. the hotel without lift only staircase but is ok for me because with this rate i dont expect this extra, as long as the staff is manners and the rooms is clean, everything works perfectly. will come back again very soon.

          Reviewed January 02, 2020

          See room deals

          Delighted to hear your words of praise, We will ensure to provide a consistent service in the future as well. Have a pleasant day ahead :) Regards, Adiya!

          Responded January 03, 2020
          OYO 786 The Citilite Hotel
          10.0
          Exceptional
          Yap from Malaysia
          Business traveler
          Stayed 3 nights in March 2019

          Very nice and clean”

          Staff very nice and polite, room clean and nice environment. Prices cheapest in kuantan.

          Reviewed March 26, 2019

          See room deals

          Heartfelt gratitude for sharing this, Yap! This brings more responsibilities on our shoulder to ensure your future visit is nothing less than amazing. Keep this love coming :) Regards, Barbara

          Responded March 30, 2019
          OYO 786 The Citilite Hotel
          10.0
          Exceptional
          Man from Malaysia
          Family with teens
          Stayed 1 night in July 2019

          Excellent with Good Budget”

          Good and Excellent Hotel

          Reviewed July 13, 2019

          See room deals

          Thanks for such a lovely review, Man ! Delighted to know you liked our services. Hope to welcome you again soon. Regards, Ravneet

          Responded July 16, 2019
          OYO 786 The Citilite Hotel
          9.2
          Exceptional
          MN from Malaysia
          Couple
          Stayed 1 night in July 2019

          Great Location”

          Great location for a one night sleep. No lift. No qiblah direction in our room. Overall, satisfied with the shower and the bed.

          Reviewed November 08, 2019

          See room deals

          Hi, Thank you so much for the positive rating. It seems that you are not completely satisfied with our services, we have highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Kevin

          Responded November 09, 2019
          OYO 786 The Citilite Hotel
          9.2
          Exceptional
          ABDUL from Malaysia
          Family with teens
          Stayed 1 night in September 2019

          ok.”

          pro. have window for morning fresh air. cons. no lift. for old folks might be challenging. hehe.

          Reviewed September 07, 2019

          See room deals

          Hi, Abdul! Thank you so much for the positive rating. It seems that you aren't completely satisfied with our services, we've highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Edward

          Responded September 08, 2019
          OYO 786 The Citilite Hotel
          8.8
          Excellent
          Nur
          Couple
          Stayed 2 nights in March 2019

          Excellent”

          Everything was just fine . But if u can provide iron for own room is more easier for niqabis women . Thanks

          Reviewed March 11, 2019

          See room deals

          Thanks for the suggestion, Nur! We shall pass it along to our concerned team to enhance your experience with us. Regards, Barbara

          Responded March 30, 2019
          OYO 786 The Citilite Hotel
          9.2
          Exceptional
          KISHENJIT from Malaysia
          Couple
          Stayed 1 night in September 2019

          Exceptional”

          Value for money. No complaints.

          Reviewed September 17, 2019

          See room deals

          Thanks for such a lovely review, Kishenjit! We’ll strive to keep up with your expectations always. Regards, Edward

          Responded September 17, 2019
          OYO 786 The Citilite Hotel
          8.8
          Excellent
          Mohd from Malaysia
          Family with teens
          Stayed 1 night in October 2019

          Nice hotel to chek in”

          Comfortable and affordable hotel

          Reviewed October 25, 2019

          See room deals

          Hi, Mohd! Delighted to see you liked our services. Keep this love coming :) Regards, Zara

          Responded October 26, 2019
          OYO 786 The Citilite Hotel
          8.8
          Excellent
          ZAIDI from Malaysia
          Solo traveler
          Stayed 1 night in May 2019

          Budget wise”

          Reasonable price.

          Reviewed August 13, 2019

          See room deals

          Thanks for your kind and lovely words, Zaidi! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays as well. Regards, Zara

          Responded August 14, 2019
          OYO 786 The Citilite Hotel
          7.6
          Very good
          Bahari from Malaysia
          Solo traveler
          Deluxe Double Room
          Stayed 1 night in September 2019

          Nice & ok”

          Stayed here few times. Room is clean, aircond and shower works fine. Bed is comfortable. Price is good

          Reviewed September 03, 2019

          See room deals

          Thanks for your valuable time to write a review, As per the feedback, it seems that you aren’t fully satisfied with the services and we’re extremely apologetic to know this, however, we shall strive hard to ensure better services in the future. Regards, Rehana!

          Responded September 03, 2019
          OYO 786 The Citilite Hotel
          8.0
          Excellent
          Nurul from Malaysia
          Couple
          Stayed 2 nights in April 2019

          Very good”

          Great for sightseeing in Kuantan

          Reviewed August 28, 2019

          See room deals

          Hi, Nurul ! We are glad to see that you liked our services. Keep this love coming :) Regards, Zara

          Responded August 29, 2019
          OYO 786 The Citilite Hotel
          8.0
          Excellent
          Md.Mustafa from Malaysia
          Business traveler
          Stayed 1 night in February 2019

          Picnic”

          Hotel very good.

          Reviewed February 09, 2019

          See room deals

          8.0
          Excellent
          Mohd
          Business traveler
          Stayed 1 night in January 2019

          Good”

          Good budget hotel

          Reviewed January 08, 2019

          See room deals

          7.2
          Very good
          Mohd from Malaysia
          Family with young children
          Stayed 2 nights in December 2019

          Room..its comfortable but only bathroom ,water heater not function.”

          Must upgrade air conditioning unit ,cause it look like old one.

          Reviewed December 31, 2019

          See room deals

          Hi, Mohd! Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Kevin

          Responded January 01, 2020
          OYO 786 The Citilite Hotel
          6.8
          Good
          Noraisyah from Malaysia
          Solo traveler
          Stayed 2 nights in May 2019

          Good”

          A lot areas need to be improved especially on the cleanliness. Not to say unclean, but some area I find dusty and toilet a bit smelly.

          Reviewed June 01, 2019

          See room deals

          Thanks for sharing this, Noraisyah! We’ll surely work as per your feedback to ensure better services in the future. Have a great day! Regards, Alex

          Responded June 03, 2019
          OYO 786 The Citilite Hotel
          7.2
          Very good
          kalmen from Malaysia
          Family with teens
          Stayed 1 night in August 2019

          Very good”

          Very spacious & comfortable room.

          Reviewed September 03, 2019

          See room deals

          Thanks for the love, kalmen! Your review made our day. We hope to amaze you consistently with our services. Regards, Zara

          Responded September 04, 2019
          OYO 786 The Citilite Hotel
          6.4
          Good
          Bahari from Malaysia
          Solo traveler
          Stayed 1 night in May 2019

          Not bad”

          Room is clean. Comfortable bed. But..aircond at room 103 is not cold.

          Reviewed May 16, 2019

          See room deals

          Hi, Bahari! We’re extremely sorry to know about the trouble and sincerely apologize for the inconvenience caused. Rest assured, we'll look into this matter and solve the issue leading to this. Appreciate your patience and understanding in this regard. Have a nice day! Regards, Barbara

          Responded May 17, 2019
          OYO 786 The Citilite Hotel
          5.2
          Ean from Malaysia
          Solo traveler
          Deluxe Double Room
          Stayed 1 night in January 2020

          Average stay”

          The bed is shaking and making sound. I could not enjoy my sleep. There is no remote control to control the television.

          Reviewed February 01, 2020

          See room deals

          Hi, Ean! Sorry for the trouble faced. We have duly noted your feedback and ensure better services in the future. Have a nice day ahead :) Regards, Cheshta

          Responded February 05, 2020
          OYO 786 The Citilite Hotel
          4.8
          Nor from Malaysia
          Family with young children
          Stayed 2 nights in May 2019

          Problem with staff and aircond”

          Staff attitude upon check in not satisfied. No smile. And aircond problem.

          Reviewed June 04, 2019

          See room deals

          Sorry for the unpleasant experience you had with us, Nor! Thanks for notifying us and we’ll surely work towards better guest experience in the future. Regards, Harry

          Responded June 04, 2019
          OYO 786 The Citilite Hotel
          5.2
          RASHID from Malaysia
          Family with young children
          Stayed 1 night in April 2019

          Above average”

          No elevator!

          Reviewed April 20, 2019

          See room deals

          Hi, Rashid! Sorry for the trouble faced. We've duly noted your feedback and ensure better services in the future. Have a nice day ahead :) Regards, Cheshta

          Responded April 22, 2019
          OYO 786 The Citilite Hotel
          12345
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