OYO 89628 Cool Hotel
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Selayang part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Petronas Twin Towers.
Free Wi-Fi in all rooms!
Front desk [24-hour]
Check-in/out [express]
Luggage storage
Room service [24-hour]
Room service
Wi-Fi in public areas
Daily housekeeping
Acceptable”
Bad service
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Acceptable”
Public parking.. Not enough parking.. Even I reach late night 3am..but no parking.. Near pasar borong..
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Hi, Nelly. We are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback. Regards, Jim
Bad experience ”
Disappointed with the system and service and give bad experience to me when do the checkin booking for the next time..
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Sorry for the hassle you faced, Khairul! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Marie!
HOTEL STAFF COLLECT EXTRA =RM16 for no reason”
According to my booking the tax already paid by my card and charge on my payment. But when I check in the hotel, the staff ask for extra charge RM17.00 for no reason, according the the hotel staff is TAX. But as my booking detail TAX already charge by my card. Very disappointed. This is the 1 time happen in agoda booking tax already writen on my booking but hotel staff is just simply charge for no reason and said the is TAX again. please take this seriuos problem note on agoda booking or NOT all guest will think agoda just no standard. Thanks
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Dirty place”
So dirty
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Sorry for the unpleasant experience you had with us, Michael! Thank you for notifying us and we will surely be working for the better guest experience. Regards, Ayu
Suitable for short stays”
It's near Pasar Borong Kuala Lumpur. So, you can imagine how busy it is in the daylight. Hence, the parking issue. Parking is free btw. But, ater 5 pm, there's no problem getting a parking. No complimentary drinks in the room or water filter at the premise. And no decent restaurants too near the hotel or in the area. You have to find somewhere else. But if u drive for 10 min, u can find foodcourts etc. The paint and building seems new. Maybe they just renovated. Idk. Wifi works great! Staff are not that friendly but still answered all questions asked. Evrything in the room works fine. Except there was no remote control for the A/C so we couldn't adjust the AC temperature.
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Hi, Noor! Thank you so much for writing the review and rating positively. We do apologize for the issue faced and we will strive to ensure better services further. Regards, Cheshta
Extra charge”
Saya kena bayar bayaran tambahan rm 20 ringgit sebab hari cuti . Saya sudah bayar dengan Agoda sampai di hotel saya kena bayar lagi tambahan . Management paling gagal di cool hotel .
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Acceptable”
bising
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Kami mohon maaf atas ketidaknyamanan yang ditimbulkan. Kami pasti akan menyelidiki masalah ini dan akan melakukan upaya terbaik kami untuk meningkatkan pengalaman Anda. Salam, Alex
Cuma lokasi yg xstrategik”
Bilik2 yg cantik n kemas, cuma parking je merata
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Kami menghargai maklum balas anda, Razali! Harap untuk mengalu-alukan anda tidak lama lagi :) Salam, Ammy.