OZO Kandy Hotel

No. 31, Saranankara Mawatha, , Kandy Lake Front, Kandy, Sri Lanka, 20000 - See map
Free Wi-Fi
8.5
Excellent
/10
(1,337 reviews)See what guests said
Housekeeping41
View33
Breakfast21
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OZO Kandy Hotel

"Its location not far from the lake is good and there are lovely views of the lake and the surrounding countryside from the hotel."

James - March 2, 2019

Sleep King OZO Kandy Hotel
Lobby OZO Kandy Hotel
Lobby OZO Kandy Hotel
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Popular landmarks
Kandy Garrison Cemetery 480 m
Temple of the Sacred Tooth Relic 600 m
Kandy View Point 770 m
Udawattekele Sanctuary 1.18 km
Bahiravokanda Vihara Buddha Statue 1.53 km
Ceylon Tea Museum 2.5 km
Kandy War Cemetery 3.93 km
Royal Botanical Gardens 5.51 km
New Ranweli Spice Garden 5.57 km
Lankatilaka Temple 8.68 km
Nearby landmarks
Honorary Consulate of Romania 40 m
Lakeside Adventist Hospital 200 m
Malwatte Maha Vihara 280 m
Rajanima Craft 330 m
Kandyan Art Association 350 m
Pothgul Viharaya 360 m
Buddhist Publication Society 360 m
Kandyan Art Association & Cultural Centre 400 m
Wedamedura Ayurveda 430 m
Kandy Garrison Cemetery 480 m
8.6

Excellent

Location rating score

Inside city center
Popular neighborhood
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Body thermometer
Daily disinfection in common areas
See all amenities
Preventative Equipment
Free face masks
Hand sanitizer
Sterilizing equipment
Health and Medical
Doctor/nurse on call
First aid kit
What guests are saying:Read all 1,337 reviews
Exceptional reputation
Recommended by 92% of guests
Exceptional cleanliness
9.0 rating for cleanliness
Excellent comfort
8.8 room quality and comfort
Excellent service
8.6 rating for service

Upon arrival we were upgraded to a nicer room because one was available.

Cara | July 12, 2018

  • Airport transfer

  • Located in heart of Kandy

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Air conditioning

Cheaper than 93% of all properties in Kandy in the last 24 hoursCompared to 1,326 Kandy properties at Agoda for various dates
Value for money8.1
Distance to city center9 km
Location rating8.6
Nearest airportSigiriya Airport (GIU)
Distance to airport74.8 km

Rooms available at OZO Kandy Hotel

8.8
Excellent
Room comfort & quality
Deluxe Lake View King
Deluxe Lake View King
...
  • Room size: 29 m²/312 ft²
  • Balcony/terrace
  • 1 double bed
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Deluxe Lake View Twin Room
Deluxe Lake View Twin Room
...
  • Room size: 29 m²/312 ft²
  • Lake view
  • 2 single beds
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OZO Suite
OZO Suite
...
  • Room size: 41 m²/441 ft²
  • Balcony/terrace
  • 1 double bed
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Sleep King
Sleep King
...
  • Room size: 29 m²/312 ft²
  • City view
  • 1 king bed
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Dream Twin
Dream Twin
...
  • Room size: 29 m²/312 ft²
  • Non-smoking
  • 2 single beds
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Sleep Twin
Sleep Twin
...
  • Room size: 29 m²/312 ft²
  • City view
  • 2 single beds
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Dream King
Dream King
...
  • Room size: 29 m²/312 ft²
  • City view
  • 1 king bed
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Staycation : Sleep King Room on Full board basis, Guarenteed Early Check in at 10am , Late Check out at 3pm, 01 Child below 12 years stay and dine for free, Free flow of ice cream for the kids by the pool (from 3pm-5pm)
Staycation : Sleep King Room on Full board basis, Guarenteed Early Check in at 10am , Late Check out at 3pm, 01 Child below 12 years stay and dine for free, Free flow of ice cream for the kids by the pool (from 3pm-5pm)
...
  • 1 queen bed
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Superior King
Superior King
...
  • Room size: 29 m²/312 ft²
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Suite Lake View
Suite Lake View
...
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    Frequently asked questions

    What time is check-in and check-out at OZO Kandy Hotel?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

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    What people love about OZO Kandy Hotel

    • 7.2
      Very good
      Cleanliness

      "Rooms were clean and laminate flooring was much better compared to carpets at Colombo Ozo."

      Jayantha

      |

      August 27, 2019

    • 9.2
      Exceptional

      "The pool and restaurant on the rooftop provide great views of the entire city and lake."

      Jessica

      |

      January 12, 2020

    • 7.2
      Very good
      Staff 

      "Friendly staff at Restaurant with reasonable(rather than extensive) choice in buffet."

      Jayantha

      |

      August 27, 2019

    Property ranking|Compared to 1,326 Kandy properties
    See all rankings
    Cleanliness score
    9.0/10
    Room comfort score
    8.8/10
    Review score - United States
    9.2/10
    Location score
    8.5/10
    Better than
    98
    %
    of Kandy properties
    Better than
    98
    %
    of Kandy properties
    Better than
    98
    %
    of Kandy properties
    Better than
    97
    %
    of Kandy properties
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    Overall rating:
    8.5
    Excellent
    1,337 reviews
    Cleanliness
    9.0
    Facilities
    8.4
    Location
    8.6
    Read all reviews >
    What travelers say they love:
    We enjoyed our two night stay at the Ozo in Kandy and would ...
    James from Philippines
    Business traveler
    More about OZO Kandy Hotel

    More about OZO Kandy Hotel

    Located in the lovely area of Kandy Lake Front, OZO Kandy Hotel enjoys a commanding position in the sightseeing, culture, religious interests hub of Kandy. The hotel is not too far from the city center: just 9 km away, and it normally takes about 120 minutes to reach the airport. With its convenient location, the hotel offers easy access to the city's must-see destinations.

    At OZO Kandy Hotel, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. For the comfort and convenience of guests, the hotel offers free Wi-Fi in all rooms, 24-hour front desk, luggage storage, Wi-Fi in public areas, car park.

    All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. Throughout the day you can enjoy the relaxing atmosphere of the fitness center, outdoor pool. OZO Kandy Hotel is a smart choice for travelers to Kandy, offering a relaxed and hassle-free stay every time.

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    Most talked about facilities

    Breakfast
    28 mentions
    Swimming Pool
    25 mentions
    Housekeeping
    19 mentions
    Food & Dining
    18 mentions

    What they offer

    9.6
    Exceptional
    Staff 

    "I thank the employee ( Nimeshs ) very polite employee This w..."

    abdullah

    |

    February 7, 2020

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    American
    Continental
    Halal
    Vegetarian
    Gluten-free

    Restaurants on site

    EAT
    Cuisine:Asian, International
    Menu:Buffet, A-la-carte

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of OZO Kandy Hotel from real guests

    Overall rating
    8.5
    Excellent
    From 1337 reviews
    8.8Cleanliness
    8.7Room comfort and quality
    8.5Location
    Agoda Reviews (607)Booking.com Reviews (730)
    Rating via Agoda8.5
    /
    10
    Cleanliness9.0
    Facilities8.4
    Location8.6
    Room comfort and quality8.8
    Service8.6
    Value for money8.1
    High score for Kandy
    Rating
    9+ Exceptional (154)
    8-9 Excellent (87)
    7-8 Very Good (78)
    6-7 Good (18)
    <6 Below Expectation (35)
    Time of the year
    Mar - May (59)
    Jun - Aug (116)
    Sep - Nov (108)
    Dec - Feb (89)
    All guests (607)
    All room types
    All languages

    Show reviews that mention 

    Showing 372 verified guest comments
    12345
    9.6
    Exceptional
    Chamith from Sri Lanka
    Family with young children
    Sleep King
    Stayed 1 night in October 2017

    Nice Modern Hotel; Friendly Staff; Great Service”

    Stayed one night at Ozo, Kandy as the last leg of our 4 day family trip. Situated within 1km - 1.5km of the Temple of Tooth, next to Hotel Suisse. Hotel is equipped with all the modern amenities in a contemporary city hotel. Rooms are very good; lake-side rooms have a nice view of the lake, Udawatha Forest & the Temple of Tooth. Staff is very friendly and helpful, which is less common for a city hotel where lot of things usually are self served. They've got a good bunch of chefs & restaurant staff (especially: chef Saman) who took care of many special requirements from my family, including special dishes for my kids. Pool on the roof top - next to the bar is nice, with a great view of the lake.

    Reviewed November 17, 2017
    9.2
    Exceptional
    Claire from United States
    Couple
    Deluxe Lake View King
    Stayed 2 nights in October 2018

    Late October Visit to Kandy and Nuwara Eliya”

    OZO is large and modern. Staff was welcoming and the breakfast offerings were extensive and international in scope. We opted for a room overlooking the lake which was beautiful and we enjoyed a lovely dinner in the rooftop bar/restaurant. We had previously stayed in lovely, but more traditional, lodgings in both Unawatuna and Colombo. At this point in our trip we were ready for the modern hotel and amenities we found at OZO. Extremely clean and well appointed room and hotel. One consideration however, is the location relative to downtown sightseeing in Kandy. We had a car and driver. However, older visitors on foot, may want to choose a more centrally located hotel such as the Queens Hotel.

    Reviewed November 02, 2018

    Dear Claire, Thank you very much for taking time to share your experience at Ozo Kandy we are delighted that we were able to exceed your expectation,trust in the back of great experience you would want to visit us real soon, Regards Monty Ariyaratne Manager Ozo Kandy

    Responded November 07, 2018
    OZO Kandy Hotel
    8.8
    Excellent
    Stella
    Couple
    Dream King
    Stayed 2 nights in March 2019

    Lovely hotel”

    We really enjoyed our stay in Ozo Kandy. From the friendly welcome, the excellent facilities, lovely room and great shower. The Kandy Ozo set the bar high in terms of staff and service. We enjoyed the rooftop pool and bar after a long day sightseeing in hot, noisy, and polluted Kandy. The location is excellent and it is very walkable to the lake, temple and the main shopping area. Food was of a good standard in both the main restaurant and bar.

    Reviewed March 22, 2019

    Dear Stella Thank you very much for your ratings and review,we are delighted that your stay was pleasant and comfortable at Ozo kandy,we really look forward to have you back in near future Regards Monty Ariyaratne Manager Ozo kandy

    Responded March 22, 2019
    OZO Kandy Hotel
    10.0
    Exceptional
    Katie from New Zealand
    Couple
    OZO Suite
    Stayed 2 nights in January 2018

    Fantastic ”

    Loved our stay here. Very professional hotel. Worth getting the suite room with the lake view and large balcony. Lovely, helpful staff and great breakfast. Easy walk or tuctuc to the main centre. We found that we were generally charged a premium around town if people found out that we were staying at OZO... so just something to watch out for. Would definitely stay at OZO Kandy again!

    Reviewed January 05, 2018
    8.8
    Excellent
    James from Philippines
    Business traveler
    Deluxe Lake View King
    Stayed 2 nights in February 2019

    A lovely new hotel overlooking Kandy Lake.”

    We enjoyed our two night stay at the Ozo in Kandy and would definitely recommend it to other travelers. Its location not far from the lake is good and there are lovely views of the lake and the surrounding countryside from the hotel. The rooftop pool was small but nicely designed, the rooftop restaurant was very pleasant and the buffet breakfast was excellent. The room was very spacious and well equipped. Staff were all very friendly and helpful. We loved our stay at the Ozo!

    Reviewed March 02, 2019

    Dear James Thank you very much for your review, we are extremely happy that your stay was comfortable and rewarding at Ozo kandy, we would love to have you back in near future Regards Monty Ariyaratne Manager Ozo kandy

    Responded March 05, 2019
    OZO Kandy Hotel
    10.0
    Exceptional
    Chi from Taiwan
    Group
    Sleep King
    Stayed 1 night in January 2016

    Modern facilities, great location and nice staff”

    The hotel is very new and modern, feels like a W hotel in Kandy. Receptionists are fluent in English and hotel is close to the Tooth temple.

    This hotel is very famous in Kandy that most people in Sri Lanka know exactly where it is once they hear we are going to stay in OZO in Kandy. Everything is quite nice except there is also a very popular rooftop bar. Local youngsters go clubbing at the bar so music might be a bit loud if you prefer quite accommodation. And if you are a single girl who just wants to have a drink at your hotel bar, please be ready that many local guys will hit on you in a super aggressive and sometimes annoying way.

    Reviewed January 28, 2016
    9.6
    Exceptional
    Hariaran from Malaysia
    Couple
    Sleep King
    Stayed 2 nights in June 2018

    Amazing Staff”

    Stayed at OZO for 2 days as it was our base while traveling to places around Kandy. Our rooms faced the hills and it was just a stones throw from the lake. Room was comfortable and had all the necessities a traveler would need. All the staff were very friendly and helpful. Special mention however, to restaurant staff Sandaruman who was very accomodation , both during our dinner and breakfast and Chef Soorasena who cooked the best black pepper fish curry this side of the world. His dish brought back memories of my late mother-in-law's fish curry. All in all a wonderful place to stay.

    Reviewed June 15, 2018

    Dear Hariaran Thank you very much for sharing your experience at Ozo kandy,great to see that you have enjoyed your stay while going down the memory lane with Chef Soori's dishes, we really look forward to seeing you in near future Regards Monty Ariyaratne Manager Ozo Kandy

    Responded June 16, 2018
    OZO Kandy Hotel
    10.0
    Exceptional
    Dilrukshi from Sri Lanka
    Solo traveler
    Sleep King
    Stayed 1 night in March 2019

    A find! ”

    I’ve been unhappy with Kandy hotels so far until my stay at Ozo. It’s up the road from the lakefront, and has a lovely relaxed look and feel to it. I enjoyed both lunch and dinner there, and the buffet breakfast was generous and tasty. The staff are impeccably trained, and go out of their way to make you feel welcome. I hope this hotel keeps up its standards. For now it’s your best bet in Kandy.

    Reviewed March 06, 2019

    Dear Dilrukshi Thank you very much for taking time to share your experience at Ozo kandy,we are extremely happy that you found Ozo kandy as your preferred place to stay in kandy, glad that your stay was comfortable and rewarding, we really look forward to have you back in near future Regards Monty Ariyaratne Manager Ozo Kandy

    Responded March 08, 2019
    OZO Kandy Hotel
    10.0
    Exceptional
    Narendra from United States
    Couple
    Sleep King
    Stayed 1 night in January 2018

    Exceptional”

    Stayed one night. Hotel was on a hill, overlooking " Kandy Lake" near Kandy town. Can walk, but we decided to take a "Tuk-Tuk", fun ride, cost about Rs. 150. Three minute ride to town, depends on the traffic. Staff was very attentive. Dinner and breakfast was good. Front Desk Gentleman, can't remember his name, who checked us in was very professional, polite and helpful. Met few other staff members, including housekeeping. Staff does a great job in this place, KUDOS to management. Will DEFINITELY stay here again.

    Reviewed February 01, 2018

    Dear Narendra, Thank you very much for taking time to review us on Agoda platform and its great to see that you have enjoyed your stay at Ozo kandy, appreciate your remarks towards staff and management and we really look forward to welcome you back at Ozo kandy in near future Regards Monty Ariyaratne Manager Ozo Kandy

    Responded February 02, 2018
    OZO Kandy Hotel
    10.0
    Exceptional
    V from India
    Family with young children
    Sleep King
    Stayed 1 night in July 2015

    fantastic”

    the rooms are very well designed, the restaurant has good food.

    we loved Ozo Kandy though their rooms are not big enough for a family of four so we got two connecting rooms which worked brilliantly for us. the food was great, the roof top bar with some hammocks was a treat. our rooms had absolutely no view though. i would surely stay there again if i had to go back to Kandy.

    Reviewed September 01, 2015
    10.0
    Exceptional
    Chris from United Kingdom
    Solo traveler
    Sleep King
    Stayed 2 nights in October 2019

    Excellent hotel”

    I used this hotel on the last 3 days of my adventure in Sri Lanka to unwind, relax as well as a place to be able to see the beautiful sights of Kandy. It’s located in an ideal situation overlooking the lake and within walking distance of the hustle bustle that is Kandy centre. My room was fantastic either all the luxuries and comfort you’d expect, it also overlooked the lake as did the roof top bar and pool. The staff were polite and very helpful. A great hotel and highly recommended.

    Reviewed October 10, 2019

    Dear Chris, Thank you very much for your highly positive review we are delighted that your stay was pleasant and comfortable, while we greatly appreciate your recommendation ,really look forward to have you back in near future Regards Monty Ariyaratne Manager Ozo kandy

    Responded October 10, 2019
    OZO Kandy Hotel
    8.4
    Excellent
    Bikash
    Couple
    Sleep King
    Stayed 1 night in October 2018

    Lovely property, but...”

    We were on our Honeymoon in Sri Lanka and Kandy was our 2nd stop of the trip. While the Hotel itself is magnifique, but it is quite a task to locate the same and definitely needs local guidance. Reception staff was very pleasant, but it was very crowded when we reached. We had to wait a good 10 minutes before our bookings were confirmed and a further 5 minute wait for Service Staff to carry our luggage. While the room was beautiful with nice views of The Temple of the Tooth and Kandy Lake, but the lighting was very much dim and on raising a query regarding the same, I got the lighting has been done so as to aesthetically bring out the appeal of the rooms. It was quite a fiasco late in the evening as the Hotel Security System failed and almost all guests were either locked out or locked in. We were out exploring Kandy and were literally drenched due to heavy showers when we were back and coming back to find this conundrum was really a big disappointment.

    Reviewed August 02, 2019
    8.8
    Excellent
    Roshini from Singapore
    Couple
    Sleep Twin
    Stayed 1 night in February 2017

    Superbly clean and conveniently located hotel”

    Ozo is a brand to be recognised! The kandy hotel is lovely. It is conveniently located in the centre of the city and has so many eateries and shops within 5-10mins drive away. The rooms are spacious, modern and very comfortable. The bathroom is kept clean and tidy. From our experience, most of the staff were accommodating and served with a smile so you feel very welcomed here. Only thing or two to improve would be to have valet parking and increase the number of car park lots.

    Reviewed February 12, 2017
    10.0
    Exceptional
    Jordan from United States
    Group
    Deluxe Lake View Twin Room
    Stayed 1 night in February 2019

    A great choice for Kandy!”

    I really enjoyed our short stay at OZO Kandy. It's very clean, with new facilities and nice decor. The location was idyllic overlooking the lake, and the main tourist attractions are close by. Thanks for a great stay, OZO!

    Reviewed March 11, 2019

    Dear Jordan Thank you very much for your review, extremely happy to see your stay was rewarding and memorable at Ozo kandy, we really look forward to have you back in near future Regards Monty Ariyaratne Manager Ozo kandy

    Responded March 13, 2019
    OZO Kandy Hotel
    10.0
    Exceptional
    Murray from New Zealand
    Business traveler
    Sleep Twin
    Stayed 10 nights in August 2018

    Exceptional”

    The staff at OZO were always friendly and accommodating. They did everything in their power to ensure I had a perfect stay in Kandy. The location by the Kandy lake made it easy to get to work or walk in to the central city.

    Reviewed August 23, 2018

    Dear Murray, Thank you very much for taking time to share your experience, we are extremely happy that your stay was comfortable and enjoyable at Ozo Kandy, look forward to seeing you in near future. Regards Monty Ariyaratne Manager Ozo Kandy

    Responded August 23, 2018
    OZO Kandy Hotel
    10.0
    Exceptional
    Yulei from China
    Family with teens
    Deluxe Lake View King
    Stayed 2 nights in June 2015

    Fantastic Hotel”

    Location, Staff, View

    We booked lake view rooms. The hotel is on a hill, offering a fabulous view from the balcony! We could see the Kandy Lake and the Temple of The Tooth across the lake. 15-20min walking distance to the sacred temple. We had delicious breakfast in the spacious and sunny restaurant. The rooftop bar is also worth visiting. New, clean, and spacious room. Everything about the hotel is so great.

    Reviewed June 23, 2015
    10.0
    Exceptional
    Weilai from China
    Group
    Sleep Twin
    Stayed 2 nights in September 2016

    Newest hotel in Kandy”

    It is the newest hotel in Kandy, just 1.5 year old. Everything is new and well maintained. You can see the Kandy lake and mountain from the hotel. The view is fabulous. Our room rate didn't include the breakfast but we decide to have the breakfast in the hotel. It is just another 10dollar but the choice is many and the taste is good.

    Reviewed October 04, 2016
    10.0
    Exceptional
    Ying from Singapore
    Group
    Deluxe Lake View Twin Room
    Stayed 2 nights in June 2018

    Great location, excellent rooms and amentities ”

    Located just a stone throw from Kandy lake. However do note that from the main road to the hotel is sloped roads. Rooms were clean and comfortable, view of Kandy lake from the balcony. Roof top pool was small but nice. Buffet Breakfast was excellent! Must try their hoppers and curries!

    Reviewed June 26, 2018

    Dear Ying Thank you very much for sharing your experience at Ozo kandy, great to see that you have enjoyed the stay greatly appreciate your recommendation on food and beverage offerings,really look forward to seeing you in near future Regards Monty Ariyaratne Manager Ozo Kandy

    Responded June 26, 2018
    OZO Kandy Hotel
    8.8
    Excellent
    Alan from United Kingdom
    Couple
    Double Superior
    Stayed 2 nights in September 2018

    A good night’s sleep ”

    We arrived here after a 15 hour flight and 4 hour bus journey. The hotel itself is nestled on Kandy Lake away from the hustle and bustle of the city. Although it is quite a far walk away from any food and the main road it is situated on is packed with traffic. It’s very modern (although this means that it doesn’t really feel like you are in Sri Lanka) but the rooms and facilities are very good including a rooftop pool. All staff were extremely attentive and organised takeaway breakfasts for our day trip to Sigiriya and Dambulla. Overall a good stay and an extremely comfortable bed. Would recommend if you need to catch a solid night’s sleep.

    Reviewed September 24, 2018

    Dear Alan, Thank you very much for your wonderful review,trust you have enjoyed the visit to Ozo Kandy, while appreciating your recommendation we really look forward to have you back in near future Regards Monty Ariyaratne Manager Ozo kandy

    Responded September 26, 2018
    OZO Kandy Hotel
    9.6
    Exceptional
    isra from Thailand
    Solo traveler
    Sleep King
    Stayed 1 night in July 2019

    Stunning view”

    I just booked this hotel immediately after I got off from the train from Colombo..kidda surprised though..the hotel is situated on the hill just infront of the Kandy lake so I can look at the view of the lake with the temple of the Buddha tooth relic..staff is really helpful..the swimming pool is a bit small so it always packed with people..but I really enjoy my stay though..

    Reviewed July 31, 2019

    Dear Isra, Thank you very much for sharing your experience at Ozo kandy, we are delighted that your stay was pleasant and rewarding,really look forward to have you back in near future regards Monty Ariyaratne Manager Ozo Kandy

    Responded August 02, 2019
    OZO Kandy Hotel
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    OZO Kandy Hotel
    |Excellent 8.5
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    Experiences on Agoda. Because your room is just the beginning.

    • Excellent location
    • Kandy Garrison Cemetery
    • Kandy Railway Station is within 1.32 km
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