OZO Wesley Hong Kong

Walking distance to mtr, trams/buses right outside, cafes nearby and very friendly staff, I'll be back to stay at Ozo Wesley again. Thank you!

all my travelers were happy to be staying at this hotel which is within walking distance to our office in Admiralty.

Nice, clean and cozy. The staff were warm and helpful when needed. Very accessible to restaurants, MtR and airport shuttle.

Very convenient location.

good staff, but the room is too small

Place to stay in Hong Kong. Very clean, near of the MTR, near of everything. Highly recommended!!!

The lobby smelled so good upon entry. Thank you. The staff was helpful.

It’s my second time staying at Ozo. They offered a little gift for Chinese New Year. That was very thoughtful. :) Clean room and I liked so much the sitting area by the window. About 10 mins walk from Wan Chai Station and about 20 mins walk to Causeway Bay. Very nice location! I often stopped by Lee Tung Avenue before going back to the hotel. I booked a bit later this time so the price was much higher than first time, but I still recommend OZO to anyone who would like to see more of the local life in Hong Kong.

Room was small for a family of four, but it was nice. The location was excellent though, as it is very near a lot of excellent restaurants, supermarkets, and shops. The Butcher’s Burger which is one of the best burger places in HK is about two mins walk away :)

very new and clean

The room size is quite decent and the room is modern, comfortable and clean. The glass along the shower area is not well designed so water tends to come out when showering.

Hotel is very well located on Hong Kong side, close to exhibition centre, and shopping area, only a few 100mtrs from Wanchai metro station. Rooms are small as it is expected to be in HKG, but we stayed in a deluxe suite, and it was very clean, and quiet. It used to be called the Wesley Hotel previously, now it's the OZO, I have been staying there for more than 15 years. Good value for money.

Poor arrival where policy around deposit was explained in surly fashion. Rest of staff interaction fine but first impressions last Hong Kong experiencing a cold snap of weather, the air on in hallways made for further chill feel and rooms inadequately heated. Request for heater well received but surely better practice needed.

Nicely appointed tiny but efficient room. I enjoyed it. I would go back.

Great location on the fringe of admiralty and wan chai. Easily accessible with many transport options, while easy to walk around to many eating options in the vicinity. Rooms are small but comfortable enough for a few days. Comfy bed.

The room is small but clean. There is no heater in the room. It did not help that this was one of coldest winter in Hong Kong. It felt like being in a freezer. I complained and they sent an extra blanket which did not help. I complained and they sent a portable electric heater. But he made it sound that they were doing us a big favor.

We took bus A11 from Airport to the hotel and alighted at the 9th bustop which is in front of Burlington hotel. Cross the road and prob another 100m to our hotel. Very near. Fare is at HKD 40 which we paid via the Octopus card. Octopus card can be purchased as the Airport Express MTR customer service counter. HKD 50 deposit. Location is in between Admiralty and Wan Chai MTR. Approximately 5 to 8 mins walking distance to both MTRs. There is an Admiralty MTR walkway via Three Pacific Place which is just behind the hotel but the connection walkway is a long walk. Many eateries along the walkway to Wan Chai MTR. Honolulu, Capitol Star are within walking distance. We took the standard king room. Room is small but this is the same with majority of the HK hotels. Bed is huge and comfortable. Only one hanging place in the room which is not really sufficient. Check-in is fast but one of the staff is being not professional as he chuckled off while check-in. This is a minus point. Check-out is fast. We took the bus A11 back to Airport.

Service was below what I expected and paid for. Have stayed at hotel 4 times now and WiFi on all 4 occasions would get disconnected 10-15 min before checkout. Staff always cold indifferent and robot-like on all 4 occasions. Have no empathy and couldn't care less about making your stay more comfortable. Too eager to get rid of guests. Managers on duty are exactly the same and seem to encourage this cold vibe. Manager on duty agreed to my late check out request but at time of checkout he already left and didn't communicate to colleagues they wanted to keep my incidental deposit to cover room charge. Was embarrassed by manager at reception in front of other guests. So unprofessional. Won't see me again for that fifth night

We're generally happy with our stay. Hotel and room were clean, service staff was helpful and pleasant. Location was good enough, with a Marks and Spencer food store right behind the hotel, mtr entrance 3-5min walk away. Airport Express stop at Empire hotel which is just across the street plus a little more. Would have been better if hotel provided bedroom slippers though. Mold was growing in toilet corners. Makes me wonder how hotel will be in a few years time if unmaintained.

good