Pacific Express Hotel Central Market

OK place with a swimming pool

Pro : Nice pool(rooftop) Have facilities water dispenser every floor. Sound proof room. Near to everything. Location good. Beside Central market, 300m from Petaling street. 400m from LRT pasar seni. Fast Check in and checkout. Housekeeping clean a room everyday. Morning u can find hawker stall nearest hotel. Nasi lemak. Con : Have free parking but u need to drive around of jalan lebuh pasar to enter a basement parking. Lack of room. Will stay again next time.

Pros - good location, walking distance to petaling street(chinatown), pasar seni/pasar seni bus station,nice view from the roof top pool Cons - the carpet in the room was not clean (felt like sticky substance absorbed into the carpet), there were two treadmills in the gym but only one can be used, the cafeteria was quite small whereby during the breakfast, there was a group of tourists from China and the cafe was packed by them.not ,much variety of foods during breakfast.

about 5 mins walk to CHINATOWN/CENTRAL MARKET /and MRT STATION PASAR SENI....15 mins to KL CENTRAL @ 2 rems/person.........basic western breakfast at 20 rem open to 10am........lift a bit slow or not working at times.....rooms do need a good reading light near bed other wise this hotel would be my choice again if i return

1. It’s a good hotel. Next to central market one of the oldest market to get souvenirs and stuff. 2.The hotel is good but with a small cafe which gets really overcrowded at breakfast. Specially if a group comes in you should forget having breakfast , but despite this the waiters and staff is really good they clean the tables in no time. 3. The gym was closed for some odd reason. 4. Pool is awesome. Overall it was a good stay. Recommended.

It's my 2nd time back to Pacific Hotel. This time I see a lot of new faces but they're friendly much more friendly than last time. When i arrived I was surprised for the room I booked, its was a really small room which I didn't read properly, anyhow when the gave the room, the sink was leaking and so I made a call to the receptionist. Since they can't fix it they upgrade my room for free and they gave a beautiful room with a really nice virmew that I can see from the hotel directly. I totally the upgraded room. 2 things they need to take consideration is firstly the cleanliness: the carpet quite dusty even when I ask the duty ckenaing officer to cleanup the room they don't vacuum. Secondly, 4th stars hotel should have at least tootbrush and toothpaste which I believe even in 3 stars they have it there. Last but not least (I am not sure whether is necessary) but the cleaning officer on duty this time wasn't as pleasant and friendly as last time.... Anyhow I will keep the good memory in the hotel since I came back for my friend's wedding purposes. I won't the upgrade room cuz I know how expensive that room is. Thanks a lot Pacific Express Hotel and the management!! 5 stars for them! I will keep the souvenir too as my good memory and see you again in case I will visit Malay again in the future. 😉🌟 Too bad I didn't have time to use the pool perhaps next time but the view up there! ❤️ it

Everything was upto the mark. However, I have few concerns regarding my stay. The lighting inside room is very dark, considering a windowless room, it was too dark. There was no complimentary drinking water which was very surprising. Rest was acceptable, overall I had good value for money

Travel to important destinations was very easy. Breakfast was simple considering the charges of the hotel. Even the staff were courteous to explain things in detail. Too many tourists come into this place. Good job team!

Everything was so good about this hotel, especially all the facility I need to complete my long and hectic proposal writing in the room. However during check-out, I lost my deposit receipt. The big-fat-lady at the counter had been very rude and the other guy too were both not offering the right courteousness to the guest. Especially when I did not push for the refund and admit my mistake. 50-50 for future bookings, YES if meet a lady during check-in, and a big NO should I met those two culprits again.

Awesome staffs, very welcoming especially Mr. Rizal (if i'm not mistaken his name were). The room is just nice, the best part is the location. Right in the centre of the city. I had a great time here, shall return again soon.

The most comfortable bed I have had in Malaysia so far. Good wifi. Pool on the rooftop (9th floor).

Location is great for tourists. Staffs are very kind and helpful. Rooftop pool has good views. I booked the lowest price room, so there is no window. Feel was not that great. However, just for sleeping is okay. Frigde and kettle, safe and closet in the room. Every basic stuff in the room.

We had a wonderful stay at PEHCM thanks to all the staff especially Mr Rueben who were able to address our issues and in so doing, displayed excellent and professional service. We were so impressed we with Mr. Reuben we were going to give 5 stars for everything but the only negative is there was too much chlorine in the swimming pool otherwise absolutely excellent and thanks again !

Upon check in reception staff not friendly and helpful...ask for extra key card need to pay money...7pm check in my room still not available..wait for almost 30mins at the reception. The room partition was weak, when and movement or room closed doom is slammed noise...housekeeping was badly done, if there is refund I would like to change hotel.

the great thing about this hotel is its location, hotel located just behind the Central Market. The big problem is catastrophic isolation; you hear your neighbor as if he were in your room !!!!!! and do not trust the photo of the pool, the deckchair picture, I'm still looking for it. I paid this room 30 euro, room without window, it is much too expensive, you will find much better elsewhere.

The hotel is in the heart of the city. Do expect the street and road around the hotel to be extremely crowded. Not much food centers within the vicinity of the hotel. The jam right outside the hotel is horrendous. If you happen to drive, there is no proper marking for the location of the car park & car park is always full even before 9pm. No lift from the basement to the lobby. Do unload your baggage before proceeding to the basement. Parking spots of only 6 cars. Requested the counter for help but they told to park the car elsewhere which is a distant from the hotel itself. The hotel room itself was clean, but had a pungent stagnant smell when we first entered. Perhaps the room was not used for sometime. The security guard was very friendly and helped us more than the front desk itself. If your intention is to really explore KL with ease and venture other parts of the town, this will not be a good location due to extreme bad traffic (wasted nearly 2 - 3 hours on the Central Jam).

Hotel condition is great, location is excellent. The only thing that set it back is the attitude of the front office staff that lacks attentiveness and courtesy to the guests especially during check-in.

This place is worth staying with just for the pool & the location. The room was slighty musty but everything worked fine & we had a quiet sleep. I loved the area this hotel was in & the staff were very helpful!

The room is great!! but the customer service need to be improved by listening more to customer request. I am a solo traveler but at first the receptionist gave twin bed room yet I chose 1 King bed from AGODA. I have to show angry face at first and many miscommunication. Overall actually the service are fine just needs to be improved! Another problem is the lobby,many cars who wanted to do a pick-up or drop off gets confused because outside is already traffic light meaning no proper lobby to conveniently drop passenger's luggage. I wish the hotel management do something in improving their main lobby or offer the sign to be on the left side since Pacific is located on the left. Other than that,the hotel location near China town, eating place, and tourism spot so for that is absolutely fine. Swimming pool view is great!! LOVE it! 👍 Internet and TV,I never try it so no comment but I will absolutely come back in case I visit Malay again

My terrible experience. Strong unpleasant and stinking smell really made me want to vomit when open the door. The carpet inside the room was wet and smelly. The floor in the toilet was sticky and slippery. I did not complain to the service counter because it almost 1:00 am in the morning when I checked in to the hotel and we both are so tired for travelling the whole day. We went to bed after a quick shower but we couldn't sleep through the night because the bed sheet and blanket caused skin irritation and itchiness to our body.