Worth for the Value!”

(1) Location - 5min walking distance to hotspot! (Central Market, Kasturi Walk & Chinatown) (2) Transport - 5min walking distance to nearest station (KJ Line train station "Pasar Seni") (3) Convenience - walk out from hotel, left is MyNews mart & right is 7Eleven mart, opposite is Malay/Indian food stall (all this 24hrs) (4) Staff - very helpful & friendly! (Surprise they give us compliment upgrade to 8720 Deluxe room!) (5) Room ambient - very cozy, clean & warmth feel to have a good rest! (6) Room amenities - shampoo, soap, hairdryer, bottles water, coffee/tea sachet, fridge, sofa, USB charging port (I love this!) & great rain shower bathroom (7) Facilities - swimming pool & gym room at rooftop (7am-9pm at level 9, staircase up) *although is small but do remember what you pay for! is enough for us absolutely! Overall very satisfy & would stay Pacific Express Hotel Central Market again when visit to KL! (Also thanks to Nurul the receptionist, very helpful & nice to meet her!)

Fun and Safe Place for Solo Travelers”

As a solo traveler I would like to share that this was a safe and fun place to stay. The location is great, in walking distance to markets and landmarks. The rooftop pool helps in keeping cool within the tropical weather and has nice views of the city. The cafe on the first floor is very fun and upbeat. Regarding the staff, when I first arrived I requested a minor repair in the room and they accomplished it right away. The cleaning standards were slightly lower than what I am used to so I did some extra cleaning when I arrived - this felt typical of traveling in the region. I do recommend getting a room with a window. The price is not much higher and it's worth it. The wifi is good. Requires a login each time but performed consistently. The concierge was valuable for me when I needed a taxi to the airport. They have a relationship with a taxi service so I knew it was safe and the price would be right. Overall this was a great hotel experience and I plan to stay at Pacific Express again if I return to Kuala Lumpur.

amazing place”

I stayed here for 3 nights and it is the best place so far for me. This hotel is superb! good location, near from the train station, near the central market, china town and plus the terminal for GoKL bus (which i use for free). and the rooftop pool is so awesome at night! i cant find the other cheap hotels that have the facilities like this. it is more than what you pay. the staff will clean your room based on your request. the room itself is okay for 2 people. the shower is good, the water heater is working well. they give the soap and shampoo everyday. there is also restaurant down of the hotel and the food is very good and its cheap as well. Near by the hotel (along katsuri walk) there is popular curry restaurant, yusoof and zakhir, which I check on google its one of the best curry restaurant in kuala lumpur. And its cheap also! I will have another trip to kuala lumpur and will stay here again. ^^

FRIENDLY and HELPFUL staff!”

I need to be at the center of the city for some programs with the other lawyers for a month. So for the 3rd week of it, i changed to this hotel because most of my colleagues stay here as well. Now i know y they insist to stay at pacific express, although the room didnt come with breakfast, the staff perfomances can be rated at 5stars, and the room is very2 spacious and they have swimming pool also gym!!well to be in the middle of the city, it is really2 hard fo find a hotel with a complete package offering such a great price! They put the BEST front desk staff, aizat and wanie, they r very helpful and always make us feel welcome each time we bump into them at the hotel. It feels really good to see some smiles after a hectic day. Also, they have the best manager Mr Dasuki that will be at the lobby to monitor and cover almost all aspects i can say. Very experience person, most importanly, good manners and best communication skills! Every colleagues of mine was complementing the same that make them insist to stay at this hotel ;) Most importantly, my family really enjoy their stays, great job pacific express! Definitely will come again!

Affordable 4 stars hotel with friendly staffs”

Misleading photos and info while we booked the room, but was solved promptly by Agoda and the hotel. We end up getting an upgraded room. Case was known by the hotel staffs as soon as we arrived, and they gave a warm hearted welcome. Overall it was a comfortable stay at the Pacific Express Hotel Central Market. Will consider coming back for next trip.

Disappointed ”

I travel all round Asia every year . This year I been staying in 5 different hotels in Bangkok and 1 hotel in ho chi Minh city Vietnam. All are very nice . Except this one . Pacific express hotel central market. First before I arrived Kuala Lumpur Malaysia. Hotel refuse to confirm my special request for smoking room . In fact there is no nonsmoking sign or stated on the both hotel description and on the room type . The hotel in Bangkok all reply my email clearly to confirm my special request. Especially the one in ho chi Minh city Vietnam do my bookings as a special booking.. I make my bookings in a 3 separate Agoda bookings as I been waiting for their confirmation of my special request. But they need me to amend my key card on subsequent booking. That was totally different with the hotels I stayed in all Bangkok hotels . And round Asia even in China. Hotel need a deposit of 50 for the key . There is totally different with my staying over the past in a different hotel in Kuala Lumpur Malaysia. I only need to give my credit card number for guaranteed when I was staying in Bangkok. Not even a single penny taken or block from my card in Bangkok. That was great and last year when I was staying in a 4 star hotel and a 3 star hotel in Kuala Lumpur Malaysia. Hotel not even bother to ask me to give my credit card number. Hotel room is in good size with the price I paid . But soon I arrived. They put the price up on the Agoda website. That is very bad . I am travelling every year 6 months . Always stay in Kuala Lumpur Malaysia for at least a month . The management don't know about business. A regular customers every year and for a month staying like me from United Kingdom is more important than someone pay a higher price for 3 or even 7 days but never come back . I have asked morning call at 6 am on the first morning but nothing until I wake up at half past 7 . I would imagine if someone need to wake up for the morning flight would have miss the flight because of the

My lucky choice”

Im so happy to have chosen Pacific Express. It was strategically located and within a short walking distance to the KL City Gallery, museums, hop on hop off bus and tram, Central Market, Chinatown and Kasturi Walk. I was very comfortable here even if I stayed in a standard room. Highly recommended!

Amazing upgrade room”

It's my 2nd time back to Pacific Hotel. This time I see a lot of new faces but they're friendly much more friendly than last time. When i arrived I was surprised for the room I booked, its was a really small room which I didn't read properly, anyhow when the gave the room, the sink was leaking and so I made a call to the receptionist. Since they can't fix it they upgrade my room for free and they gave a beautiful room with a really nice virmew that I can see from the hotel directly. I totally the upgraded room. 2 things they need to take consideration is firstly the cleanliness: the carpet quite dusty even when I ask the duty ckenaing officer to cleanup the room they don't vacuum. Secondly, 4th stars hotel should have at least tootbrush and toothpaste which I believe even in 3 stars they have it there. Last but not least (I am not sure whether is necessary) but the cleaning officer on duty this time wasn't as pleasant and friendly as last time.... Anyhow I will keep the good memory in the hotel since I came back for my friend's wedding purposes. I won't the upgrade room cuz I know how expensive that room is. Thanks a lot Pacific Express Hotel and the management!! 5 stars for them! I will keep the souvenir too as my good memory and see you again in case I will visit Malay again in the future. 😉🌟 Too bad I didn't have time to use the pool perhaps next time but the view up there! ❤️ it

Great place to stay in Kuala Lumpur”

The location is perfect, next to Central Market, near to Medarka Square, Petaling Street, Jamek Mosque. I spent the morning to go the nearby places and that was interesting. 10 minutes walking to the MRT and 3 minutes to 7Eleven. The swimming pool on the top is wonderful and you can see the whole view of Kuala Lumpur. The room is clean with full commodity, the housekeeper cleans the room well every morning. Absolutely 4 star class hotel. Will come back to stay.

Very nice stay”

28-30 Oct 2014 Our 2 night stayed at this hotel once arrived KL, we booked Standard room without window/breakfast. Both room and bathroom were larger than our expectation against picture we've seen. Both were very clean. It make us very satisfied. Price was very reasonable and worth it. Service couldn't be doubt anymore, I gave 9+ for this hotel. Ms. Ess gave us very clear information, check in process was very fast since we're very tired due lately flight arrival at 10pm. Ms. Ess and all team were very helpful by given any information we need. Once entered room, Ms. Ess gave a short call that any assistance we could get by call reception phone desk. I like this hospitallity. We didn't see any slippers served in the room, but as soon we got it during our call. Only 1 thing, the freezer was not workable. Since we didn't prefer it so had no matter for this time. Well, hope Pacific Express can well maintain customer's satisfaction and for sure we'll back to have stay at this hotel in our next trip.

Great bang for the buck!”

We stayed at a different hotel prior to moving to this one. The other hotel didn't have any sort of shower curtain or shower door so everytime we showered, it would get the toilet wet too. It was so annoying. It is my understanding that many hotels do this in KL. The rooms at pacific express were very much a 4 star accomodation and I loved the rain shower feature in the bathroom. The view from the rooftop pool area was pretty cool and it was a very short walk to the metro and China Town. Additionally, unlike many of the smaller hotels, it is conveniently located on an uncrowded corner and easy to find. My only complaint would be that the cups for the coffee/tea wasn't very clean at all. It didn't look like they'd changed them. Other than that, I give it full points.

Great central location.”

After getting past a particularly obnoxious male receptionist, who was insisting we had a twin room, when clearly I had booked a double room. We got the room I ordered within minutes, but I could have done without this initial unnecessary unpleasantness! Anyway, this is a great place to stay. Our room on the 4th floor was not spacious but very adequate. Enclosed quality shower, toilet & washbasin. Every comfort that you can think of in terms of amenities were there, even a kettle. Central market is virtually next door with some fine shops. Chinatown market is a few minutes walk, in fact there are so many amenities close at hand, just have a wander & you can find them. Special mention to the Indian restaurant right opposite the hotel (Resoran Tajudin Nasi Briani) just the best food! very helpful staff, warm welcome, & inexpensive too. Enjoy!

GREAT LOCATION & GREAT VALUE”

This hotel is right in the centre of the hustle and bustle of Central Market. Its a busy area so if you need a resort style location it probably won't be what you require. If, however, you love the buzz of a central location, the sounds of the day to day world going on and the feel and sights, the sounds and smells of an older style KL this place may just be a destination for you. Plenty of heritage buildings just over the road. If you like a comfortable room as a base while you go exploring and a great price this is an ideal place. Great shower and bathroom facilities. Plenty of room. The bedroom is compact but more than adequate for all your needs. GREAT big screen TV. The WIFI works well. SO CLOSE to Central Market (try the food court and Old Town White Coffee). Try some of the best restaurants in KL PRECIOUS OLD CHINA & THE BETEL LEAF - all walking distance. TRY PETALING STREET 5 minutes walk away. Walk to Masjid Jamek Station and catch LRT straight to KLCC in under 5 minutes. Great views from the pool.

Great hotel with exceptional service”

The stay definitely exceeded expectations that I extended it for another night. From the time I checked in and as greeted by Faezul at the front desk to asking the security guards for food recommendations, the Pacific Express hotel exceeds client expectations by going over and above. And the rooftop pool is a plus!! Would highly recommend the hotel to anyone! Definitely a boutique hotel and hidden gem!!

pleasant stay in the heart of KL”

Reasonably priced and yet offering over-the-top service, Pacific Express offered a pleasant escape from the hustle of the city. The staff welcomed me kindly upon check-in, and I was delighted to find that my room had everything I needed - laundry service, minibar fridge, working light with desk, and even magazines (NatGeo, AstroView) for my perusal. The beds were especially comfy and conducive for sleeping. The toilet came with rain shower/normal shower modes, bidet, and hair dryer. The rooftop pool and gym, although small, offered a great view of the city. Would definitely stay here again for my next visit in KL.

Great value and great views ”

We loved how central this location was because we wanted to be right in the hub of china town. Close to many shops and restaurants, and not too far from major tourist sites (like the towers). There were a few ants in the bathroom but that did not bother us, as it’s the tropics and there are ants everywhere. Beautiful view from our room, and the rooftop pool was a bonus with a view of Merdeka square (which is steps across the river). We’re returning to this hotel on our next stay in Kuala Lumpur.

4 Star Accommodation at a Budget Price”

This hotel is perfect, it offers all the amenities you would expect from modern 4 star hotel, yet at a price that is easily accessible even to backpackers. The rooms are immaculate and modern. The swimming pool is small, but very nice and offers good views of KL. The location is perfect, centered next to Chinatown you are a short walk from the Central Market and the LRT station.

Great, budget price hotel with 4-star facilities and services! ”

Stayed 3 nights in this hotel...the 1st night I was given a twin bed room, but allowed to change to a double bed room for the next 2 nights when rooms are available. Spacious, comfortable room with surprisingly extra facilities like - a sofa with sofa table, hair dryer, toilet bowl with bidet, safe box, double shower head and room service indicator buttons. The rooftop swimming pool is a great add-on..despite slightly small, it is a relaxing place to be at with sunbeds and a city view. Gym is decent though a little hot. On the last day of my stay, the hotel manager actually offered to help mail out my parcel, as all post offices were already closed by then.. great service and hospitality! Found out that there were shuttle services to several parts of the cities but didn't get to utilize them.. Nevertheless, location is convenient enough with a Malay street market just outside (several yummy food sold there), LRT/bus station further down, and Chinatown street with lots of good food just nearby. Overall, a great hotel for the price! Had a very pleasant stay and wonderful experience and will definitely be coming back during my future KL trips!

Great stay”

Really good stay at Pacific express, location good and central, staff were lovely and couldn't do enough to help, room was clean and modern. Room had water and tea and coffee and good a nice bathroom. Good stay at Pacific express.

Can't agree more with the location!”

This hotel is located in the excellent site in the heart of central Kuala Lumpur, and close to many public attractions in the city centre. Very close also to the Central Market, MRT station and LRT station