Pacific Express Hotel Central Market
Pacific Express Hotel Central Market
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"Nice and clean room"

Faris

|

April 9, 2018

Superior Room - Bathroom Pacific Express Hotel Central Market
Superior Room - Bathroom
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Interior view Pacific Express Hotel Central Market
Interior view
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Interior view Pacific Express Hotel Central Market
Interior view
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Swimming pool Pacific Express Hotel Central Market
Swimming pool
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Excellent
Location
8.6
See all 30 photos Pacific Express Hotel Central Market
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Pacific Express Hotel Central Market

Excellent location
Stay in the heart of Kuala Lumpur - What's nearby?
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Very good
From 2115 reviewsSee what guests said
7.8
Excellent room comfort and quality
8.3
Value for money8.0
Distance to city center4.6 km
Location rating8.6
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport16.6 km
  • 310 meters to public transportation

  • Airport transfer

  • Located in heart of Kuala Lumpur

  • Free Wi-Fi in all rooms!

Room choices
8.3
Excellent
Room comfort & quality
This property is in high demand!Last booked 10 hours ago
Superior Room
Superior Room
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 single beds or 1 double b...
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Standard No Window
Standard No Window
...
  • Room size: 22 m²/237 ft²
  • No Windows view
  • 2 single beds or 1 double b...
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Deluxe Double Room
Deluxe Double Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 double bed
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Twin/Double room - De Luxe
Twin/Double room - De Luxe
...
  • Shower
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Standard
Standard
...
  • Shower
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Pacific Room
Pacific Room
...
  • Shower
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Room ECONOMY - ROOM ONLY
Room ECONOMY - ROOM ONLY
...
  • Shower
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Pacific with Breakfast
Pacific with Breakfast
...
  • Shower
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Deluxe Room
Deluxe Room
...
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    Standard Room No Window
    Standard Room No Window
    ...
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      Have a question for Pacific Express Hotel Central Market?

      What people love about the property

      • "The staff at the front desk were very helpful and welcoming."

        Josina

        |

        January 9, 2018

      • "Clean and comfortable with a truly great shower."

        Simon

        |

        December 8, 2017

      • "Nice location!"

        Mayeth

        |

        December 5, 2017

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      More about Pacific Express Hotel Central Market

      More about Pacific Express Hotel Central Market

      "Staff were nice and accommodating."

      Napoleon J.

      |

      January 15, 2018

      An overview

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What to eat nearby

      American cuisine
      American cuisine
      Darabif
      340 m American
      Front Page Sports Bar & Grill
      1.0 km American, Bar, Pub
      Havana Club
      1.2 km American, Australian, Bar
      Asian cuisine
      Asian cuisine
      ARCH Cafe
      20 m Asian, Cafe, Malaysian
      Old Town White Coffee
      30 m Asian, Malaysian
      Ginger Restaurant
      120 m Asian, Malaysian, Thai
      Chinese cuisine
      Chinese cuisine
      Chinatown Heritage Cafe
      40 m Chinese, International
      Hong Ngek Restaurant 風月酒家
      280 m Chinese
      Madras Lane Yong Tau Foo
      300 m Chinese, Street food

      What they offer

      "Good location, clean."

      Rod

      |

      February 13, 2018

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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Announcements

      From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

      Real reviews from real guests

      Agoda Reviews (2115)Booking.com Reviews (2352)
      7.8
      Cleanliness7.6
      Facilities7.2
      Location8.6
      Room comfort and quality8.3
      Service7.6
      Value for money8.0
      Provided by verified guests of Agoda
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      Room type
      Standard No Window
      Superior Room
      Deluxe Double Room
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      Showing 1502 verified guest comments
      12345
      2.8
      Han from Malaysia
      Business traveler
      Standard No Window
      Stayed 1 night in November 2018
      Agoda: Please look into this”
      My terrible experience. Strong unpleasant and stinking smell really made me want to vomit when open the door. The carpet inside the room was wet and smelly. The floor in the toilet was sticky and slippery. I did not complain to the service counter because it almost 1:00 am in the morning when I checked in to the hotel and we both are so tired for travelling the whole day. We went to bed after a quick shower but we couldn't sleep through the night because the bed sheet and blanket caused skin irritation and itchiness to our body.
      Reviewed November 12, 2018
      3.6
      Krzysztof from Germany
      Solo traveler
      Superior Room
      Stayed 2 nights in November 2018
      So dirty that I left without checking in”
      It was so shabby and dirty looking, that I left without checking in. Sadly Agoda hotline refused to help.
      Reviewed November 11, 2018
      7.6
      Very good
      CHOO from Malaysia
      Family with young children
      Standard No Window
      Stayed 2 nights in November 2018
      Comfortable Sleep”
      Loved the bed coz look new and managed to sleep with my two young children. Didn’t manage to try the pool but a bit too small. Had some problem getting to the LRT and MRT station coz it was raining and no shedded path. Thought I booked with breakfast but not included... Overall, still a comfortable hotel
      Reviewed November 07, 2018
      9.6
      Exceptional
      John from Macau
      Solo traveler
      Standard
      Stayed 2 nights in November 2018
      High Five! 🤗🤗🤗”
      its nearby everything.. the foods are good and its really worth it... 👍👍👍 The infinity pool really catch my attention after all 😉😉😉
      Reviewed November 07, 2018
      We are delighted that you enjoyed your stay and you found our location, property facilities to your liking. Hope to welcome you back!
      Responded November 07, 2018
      Pacific Express Hotel Central Market
      9.6
      Exceptional
      Kerri from Australia
      Couple
      Deluxe Double Room
      Stayed 2 nights in November 2018
      Good location ”
      Good central location Lovely Staff Nice clean rooms Does need pool chairs and update pillows on beds
      Reviewed November 06, 2018
      We are delighted that you enjoyed your stay and you found our location, property facilities to your liking. Hope to welcome you back!
      Responded November 07, 2018
      Pacific Express Hotel Central Market
      7.2
      Very good
      Mahadir from Malaysia
      Couple
      Superior Room
      Stayed 1 night in November 2018
      Not worth the money”
      Only the bed are super comfort, 👍🏽👍🏽👍🏽
      Reviewed November 04, 2018
      7.2
      Very good
      Van from Vietnam
      Solo traveler
      Standard No Window
      Stayed 3 nights in March 2018
      Very good”
      The room a bit small but it's clean.
      Reviewed October 27, 2018
      Thank you for the pleasant comments of our hotel. We are glad you had a good stay with us and we look forward to welcoming you back !
      Responded October 29, 2018
      Pacific Express Hotel Central Market
      10.0
      Exceptional
      Kerri from Australia
      Couple
      Stayed 4 nights in October 2018
      Good location ”
      Nice clean rooms Friendly Staff Good Location to Central Market and Chinatown Wouldn’t recommend getting Breakfast included
      Reviewed October 25, 2018
      Thank you for the pleasant comments of our hotel. We are glad you had a good stay with us and we look forward to welcoming you back !
      Responded October 29, 2018
      Pacific Express Hotel Central Market
      7.6
      Very good
      Winni from Malaysia
      Business traveler
      Standard No Window
      Stayed 1 night in October 2018
      Very good”
      Clean and comfortable room, only a bit difficult to find the hotel car park.
      Reviewed October 24, 2018
      Thank you for the pleasant comments of our hotel. We are glad you had a good stay with us and we look forward to welcoming you back ! Parking is available at basement in limited quantity, but you may opt for public parking located 1min walk away from the hotel.
      Responded October 29, 2018
      Pacific Express Hotel Central Market
      7.6
      Very good
      Mohamed from Malaysia
      Solo traveler
      Standard
      Stayed 2 nights in October 2018
      2 Night Stay”
      Overall, the room quite ok and comfortable.Good hotel for short stay with affordable rate
      Reviewed October 17, 2018
      Thank you for the review and for staying with us!
      Responded October 23, 2018
      Pacific Express Hotel Central Market
      8.0
      Excellent
      David from Australia
      Couple
      Superior Room
      Stayed 3 nights in October 2018
      Spacious rooms”
      Good room size with a lot of windows. We were on the 8th floor and had good views Good pool to cool off in after a day of sightseeing
      Reviewed October 10, 2018
      Thank you for staying with us.
      Responded October 10, 2018
      Pacific Express Hotel Central Market
      8.4
      Excellent
      Fafa from Malaysia
      Business traveler
      Standard No Window
      Stayed 1 night in October 2018
      Nice hotel would come back”
      Affordable price with good location. Room was clean. But, no mineral provided.
      Reviewed October 07, 2018
      I am delighted that you enjoyed your stay and you found our location, property facilities to your liking. We look forward to welcome you back again soon!
      Responded October 08, 2018
      Pacific Express Hotel Central Market
      6.4
      Good
      Yuen from Malaysia
      Couple
      Standard No Window
      Stayed 2 nights in September 2018
      Good”
      + : This hotel is at a strategic location. Walking distance to public transport + some tourist attractions. Staff was helpful. - : Although there’s no window in my room, ventilation was quite good. The room was clean but there were some dried blood stains(looks like it has been there for some time) on the blanket (I saw this when I accidentally opened the blanket cover). The room that I got was located on second floor and it’s not sound proof. I could hear next door’s guest’s noises (eg. sound of hair dryer, big loud laugh). This is particularly annoying during midnight. I’d stay at this hotel again if they improve on their cleanliness.
      Reviewed October 01, 2018
      Thank you for staying with us! We will investigate your claim and rectify it the soonest possible. Thank you and hope to welcome you back.
      Responded October 01, 2018
      Pacific Express Hotel Central Market
      3.6
      Nur from Malaysia
      Business traveler
      Standard
      Stayed 1 night in September 2018
      Not recommended.”
      Front desk staff is good. Housekeeping service is so slow. Room wasn’t so clean, not soundproofing. Call housekeeping for iron but no iron is sent and were asked to go to iron room and still need to take turn to iron. Not value for money.
      Reviewed October 01, 2018
      5.6
      FAREHAN from Malaysia
      Couple
      Superior Room
      Stayed 1 night in September 2018
      FRONLINERS”
      The frontliners except the reception was very rude, unfriendly.. I chose and stay at your hotel and pay for it. not free of charge like your owner is my father. That is how you all entertained your customer? your Management did not send you all for training? The Food, Nasi Lemak. The taste was good but the rice..... or we can call it porridge?
      Reviewed September 25, 2018
      I am sorry to hear about your experience. Rest assured that it is not the standard of service that we offered and and action have been taken. We sincerely hope that we will have the pleasure of welcoming you back in the near future so that we can provide you with a more pleasant experience.
      Responded September 25, 2018
      Pacific Express Hotel Central Market
      7.6
      Very good
      Dedy from Indonesia
      Group
      Standard No Window
      Stayed 2 nights in September 2017
      Not Bad”
      This hotel is ok, near with chinatown and seven eleven. But not so clean for this hotel. Over all is ok.
      Reviewed September 25, 2018
      Please be assured that your comments will be shared with the team as an avenue for improvements. We sincerely hope that we will have the pleasure of welcoming you back in the near future so that we can provide you with a more pleasant experience.
      Responded September 25, 2018
      Pacific Express Hotel Central Market
      7.6
      Very good
      Gilbert from Indonesia
      Business traveler
      Standard No Window
      Stayed 5 nights in September 2018
      Elevator Jam”
      The hotel's elevator does not work, it is stuck on the 6th floor so you have to use the stairs to go up and down the floor. Room soundproofing is not good, if guests across the room close their door, the sound of the door closing is very loud felt by the across room.
      Reviewed September 24, 2018
      Please be assured that your comments will be shared with the team as an avenue for improvements. We sincerely hope that we will have the pleasure of welcoming you back in the near future so that we can provide you with a more pleasant experience.
      Responded September 25, 2018
      Pacific Express Hotel Central Market
      9.6
      Exceptional
      daniel from United Kingdom
      Solo traveler
      Standard No Window
      Stayed 1 night in September 2017
      Exceptional”
      great location, and great building with lots of character .
      Reviewed September 24, 2018
      Thank you for staying with us and we truly appreciate for your feedback. Hope to welcome you back!
      Responded September 24, 2018
      Pacific Express Hotel Central Market
      8.4
      Excellent
      Jesslyn from Indonesia
      Solo traveler
      Standard
      Stayed 3 nights in September 2018
      Amazing upgrade room”
      It's my 2nd time back to Pacific Hotel. This time I see a lot of new faces but they're friendly much more friendly than last time. When i arrived I was surprised for the room I booked, its was a really small room which I didn't read properly, anyhow when the gave the room, the sink was leaking and so I made a call to the receptionist. Since they can't fix it they upgrade my room for free and they gave a beautiful room with a really nice virmew that I can see from the hotel directly. I totally the upgraded room. 2 things they need to take consideration is firstly the cleanliness: the carpet quite dusty even when I ask the duty ckenaing officer to cleanup the room they don't vacuum. Secondly, 4th stars hotel should have at least tootbrush and toothpaste which I believe even in 3 stars they have it there. Last but not least (I am not sure whether is necessary) but the cleaning officer on duty this time wasn't as pleasant and friendly as last time.... Anyhow I will keep the good memory in the hotel since I came back for my friend's wedding purposes. I won't the upgrade room cuz I know how expensive that room is. Thanks a lot Pacific Express Hotel and the management!! 5 stars for them! I will keep the souvenir too as my good memory and see you again in case I will visit Malay again in the future. 😉🌟 Too bad I didn't have time to use the pool perhaps next time but the view up there! ❤️ it
      Reviewed September 23, 2018
      It is always a pleasure to receive feedback. Please be assured that your comments will be shared with the team as an avenue for improvements. We sincerely hope that we will have the pleasure of welcoming you back in the near future so that we can provide you with a more pleasant experience.
      Responded September 24, 2018
      Pacific Express Hotel Central Market
      9.2
      Exceptional
      Abdurazak from Saudi Arabia
      Business traveler
      Standard No Window
      Stayed 1 night in September 2018
      Nice staffs are friendly specially Syafina she is very good ”
      I love to suggest gym pool time extend
      Reviewed September 18, 2018
      Thank you for the pleasant comments of our hotel. We are glad you had a good stay with us and we look forward to welcoming you back.
      Responded September 19, 2018
      Pacific Express Hotel Central Market
      12345
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