"Pros: staffs are so nice, approachable, and helpful, love the buffet breakfast its western style and its good."
janine - February 23, 2019
Excellent
Location rating score
160 meters to public transportation
Airport transfer
Currency exchange
Free Wi-Fi in all rooms!
Breakfast [free]
Value for money | 7.9 |
Location rating | 8.2 |
Nearest airport | Phnom Penh International Airport (PNH) |
Distance to airport | 8.3 km |
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
Pacific Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 15 USD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Pacific Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Phnom Penh with private transportation, the hotel can arrange both taxis or car rental.
Pacific Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.
"Nearby restaurant & cafe, 6-8 mins walking distance to central market."
Leong
|
August 14, 2019
"Friendly staff, cosy rooms and great bar / restaurant."
Kolim
|
December 25, 2019
"Location is close to main road and easily accessible."
Pasan
|
December 26, 2019
The Pacific Hotel is the first explorer themed concept hotel in the centre of Phnom Penh’s exciting business district. Experience a stay in a hotel where the elements of design and service are tailored to keep you relaxed while walking you through the untold history of Cambodia. Journey through every province in our corridors, which serves as an interactive museum, while being treated like a VIP with the impeccable service for value.
Pacific Hotel is a hotel, an interactive museum, a sea of peace, and an explorer’s adventure. Explore all of Cambodia in the country’s first and only explorer themed hotel. Explore Cambodia’s colour and culture at the Pacific Hotel.
The Pacific Hotel derived its name for its specific use of being pacific meaning “peaceful” or “characterized by calmness”. The Pacific Hotel serves the same purpose. It is an ocean for you to peacefully float on as you explore the beautiful aspects of Cambodian culture and history for the first time just as Ferdinand Magellan first explored the Pacific Ocean in 1520.
"The Pacific is unique, and an experience - not just a place ..."
Phillip
|
July 26, 2019
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Guest's age | Extra bed |
---|---|
Infant 0-2 year(s) | Stay for free if using existing bedding. Baby cot/crib available upon request |
Children 3-5 year(s) | Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge. |
Guests 6 years and older are considered as adults | Must use an extra bed which will incur an additional charge. |
Others
![]() Pacific Hotel | Best value! ![]() | ![]() | ![]() | |
Dining | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
Guest rating | Very good 675 reviews 7.9 Location 8.2 | Excellent 115 reviews 8.5 Location 7.5 | Excellent 1413 reviews 8.5 Location 8.6 | Excellent 30 reviews 8.1 Location 7.9 |
Neighborhood | Doun Penh | Sangkat Phnom Penh Thmei | Chamkar Morn | Khan Tuol Kouk |
Show reviews that mention
Wonderful hotel. Been staying here for years”
I have been traveling to Phnom Penh for about 5 years. I volunteer there at an NGO, and my fiance is also Cambodian. I started staying at the Pacific hotel on my first trip. Always found the staff very kind and helpful. All now know me from my numerous stays and I am always greeted with a welcome smile and all are always eager to help if needed. I have also stayed at much pricier hotels, and always came back to tha Pacific!! Central market and Sorya Mall are both only blocks away, and for westerners looking for some familiar food, KFC and Lucky Burger are only a stones throw!! Also, PCT computer and IBC bookstore are next door!! Not the Taj, but I'm never disppointed with the Pacific!
Dear Value Guest, We thank you for taking your time to share your experience with us, we hope to see you again soon with your next stop to Phnom Penh, Cambodia.
good location”
i stayed for 3 days/2 nights. the hotel is great with a good location, easy access to tourists attraction. i booked deluxe and enjoyed the stay with a spacious room and all facilities provided for the hotel guests, i love it. in future for sure i will recommed this hotel to my friends and i will book again if happen to visit phnom penh again.
Dear Value Guest, We thank you for taking your time to share your experience with us, we hope to see you again soon with your next stop to Phnom Penh, Cambodia.
Had a nice stay at a centrally located hotel”
Pacific Hotel is a budget hotel centrally located in Phnom Penh. The staff were very attentive and friendly. Easy to get public transport especially the tuk tuk.
Dear Value Guest, We thank you for taking your time to share your experience with us, we hope to see you again soon with your next stop to Phnom Penh, Cambodia.
Great boutique hotel in the center of Phnom Penh.”
If you are looking for a hotel located in the heart of Phnom Penh and is cozy, i would recommend this hotel to you. Staff are amazing, mattress was wonderful and breakfast is good. Would definitely come back here to stay when I am in Phnom Penh, Cambodia.
Dear Saramonic, On behalf of the entire team at Pacific Hotel Phnom Penh, we would like to express our heartfelt and sincere gratitude for your warm and kind review and comments on our charming hotel and not to forget the service of the team which have been shared with all of our team with great pride. Thank you for choosing Pacific Hotel Phnom Penh and we look forward to welcoming you back again in the near future. Best regards, CHEAV Chamroeun Hotel Manager.
A great and cozy hotel.”
This hotel is located in the heart of Phnom Penh and it is very close to the central market. The hotel decorates each floor of its corridors with different provinces of cambodia. Staff are really helpful and friendly and breakfast was good. I love how not too small but cozy the room is. Totally recommended.
Dear Saramonic, We are more than delighted that we met your expectation and you enjoyed your stay with us at The Pacific Hotel Phnom Penh. Thank you for taking your time to share your experience with us and it is currently being shared with our Pacific Team. We always strive to further improve ourselves so as to serve our valuable guest better and better each time. We look forward to welcoming you soon again to our properly during your next visit to Phnom Penh. Kindest Regards, CHEAV Chamroeun, General Manager
Great place to stay”
Good points: - Receptionists can speak English clearly - Allow us to check-in early and check-out late - Spacious room for 3 persons - Great food (my cousin's and my favorite dish was the noodles) - Provides free map of Phnom Penh For improvement: - Difficulty in door locking (made quite many attempts before we can lock the door)
Dear Norman, Thank you for choosing to stay at the Pacific Hotel Phnom Penh. We are delighted that you enjoyed your stay with us and we continuous strive to further improve ourselves so as to serve our guests better everyday. Let me please sincerely apologize about our room door locking was not up to the standard that you have come to expect from us, I will definitely improve on these points. we deeply apologized all the inconvenient we caused you.We hope to have you stay with us again in the future during your visit to Phnom Penh, Cambodia. Kindest Regards, CHEAV Chamroeun General Manager
Một khách sạn tốt”
Tuyệt vời ! Tôi đã có những ngày nghỉ tuyệt vời tại Campuchia , chắc chắn lần sau tôi sẽ quay lại nghỉ tại KS Pacific khi nghỉ ngơi tại Phnom Penh
Dear Value Guest, We thank you for taking your time to share your experience with us, we hope to see you again soon with your next stop to Phnom Penh, Cambodia.
My stay at Pacific Hotel”
Very comfortable hotel and very good staff and bfriendly made my stay enjoyable , I spent a lot of time walking around the market as it is so close to the Hotel. The bus station is only 5 ,I nutters walk away it's so easy to get around phnom Penh from here Tuk Tuks at the door
Dear Gavin, We are more than delighted that you enjoy your stay with us, and thank you so much for taking your time and share your experience with us. we also sincerely apology on the inconvenience cause you face during your stay. We hope you will let us serve you again soon with your next stop to Phnom Penh. Warmly Regards,
So close to the markets you can walk”
We had a wonderful stay in Phnom Penh, and the pacific hotel is so close to the markets you can walk. A couple of times we had a meal over the road at the local restaurant and the service was wonderful.
Dear Darren, We are more than delighted that you enjoy your stay with us, and thank you so much for taking your time and share your experience with us. we also sincerely apology on the inconvenience cause you face during your stay. We hope you will let us serve you again soon with your next stop to Phnom Penh. Warmly Regards,
Confortable stay”
We enjoy the stay here. Great location with many tuk-tuk available just in front of the hotel, shopping mall and many restaurants just within walking distant. It is a very convinent to stay here. We will come back and stay here when we are in Phnom Penh again. The local Cambodian food is good and delicious.
Dear Value Guest, We thank you for taking your time to share your experience with us, we hope to see you again soon with your next stop to Phnom Penh, Cambodia.
Pleasant Stay”
Every year, I will go to Phnom Penh for charity since 2013. I've been staying here since 2014. And staying here again, this here. It is and old building but with a very good condition. Very clean, and reasonable price with good location. Near by the tourist attraction, river, Killing Fields, Toul Sleng S21, Central Market, Night Market, etc. Tuk Tuk service available 24hours at the lobby. Staff is friendly and helpful. Just hoping that for the room service, the iron should be more than one. Overall, it's a pleasant stay. Hope to stay here again next year. Keep it up!
Dear Nadia, We are more than delighted that you enjoy your stay with us, and thank you so much for taking your time and share your experience with us. we also sincerely apology on the inconvenience cause you face during your stay. We hope you will let us serve you again soon with your next stop to Phnom Penh. Warmly Regards,
Amazing hotel”
Wow! So glad I tried a new hotel on this trip instead of the one I'm usually at. Pacific hotel has such a great vibe and all the staff are amazing. There's lots of nice areas to sit and relax. The room is so comfortable, the shower is great. The only issue I had was that the two times I sent my laundry, it took a while to come back and I had to follow up. Other than that, no faults. I will be back!
Dear CHEAV. On behalf of the entire team at Pacific Hotel Phnom Penh, we would like to express our heartfelt and sincere gratitude for your warm and kind review and comments on our charming hotel and not to forget the service of the team which have been shared with all of our team with great pride. Thank you for choosing Pacific Hotel Phnom Penh and we look forward to welcoming you back again in the near future. Best regards, Sun Kolim, Managing Director.
Pacific Hotel”
The hotel is about 5 mins walk to Central market and also the biggest shopping centre in Phnom Penh which is the Sorya. There is a food court on the upper floor where the desserts are really good. The riverside is about 15 mins walk from the hotel. There is a resident tuk tuk driver named Yuyi who speaks English, doesn't hassle you and he charges reasonable prices.
Dear Value Guest, We thank you for taking your time to share your experience with us, we hope to see you again soon with your next stop to Phnom Penh, Cambodia.
Friendly staff”
The Pacific Hotel is just opposite the bank, Western Union?, can exchange money conveniently and safely. About 2 mins down is a convenience store and 2 more minutes down the Lucky Shopping Mall, the location is great! Central Market and bus station is just opposite Lucky's. The food in the hotel is good and reasonably priced, too.
Dear Value Guest, We thank you for taking your time to share your experience with us, we hope to see you again soon with your next stop to Phnom Penh, Cambodia.
Boutique value”
Pacific has promotional prices that make this real value. It's a true boutique hotel with tasteful decor and good facilities. With the restaurant cloaed, they serve you a free breakfast in your room. There's also a gym. Location is right near Psar Thmei and the central taxi/bus station.
Dear Mr Raymond, Thank you so much for your kind words. We are more than delighted that we met your expectations. We hope to serve you again soon in the near future. Kindest Regards,
nice hotel”
my stay at the pacific hotel was a thoroughly enjoyable experience.the st aff was very helpful in giving directions,and referrals.their service was always conducted with a smile.the rooms were large and clean,and the air-con was excellent.i will definitely stay there again
Dear Value Guest, We thank you for taking your time to share your experience with us, we hope to see you again soon with your next stop to Phnom Penh, Cambodia.
All was Perfect with this Hotel and Restuarant”
I arrived after a negative flight and airport experience, I was early. The front desk staff told me they would store my luggage and I could check-in two hours early, so I'd have to wait about 150 more minutes. They stored my luggage and I walked three blocks to rent a motor bike for five days. I road to the salon for ear cleaning and a pedicure. When I returned the staff told me they had upgraded me from a standard to a deluxe room with a window. I was not sure if this was an upgrade as the street below is busy with traffic and can make for a noise room. The room had excellent air-conditioning, the best air-conditions of my entire 5 week vacation up to that point. Every extra I asked for I got, one more towel, ice, tooth brush etc. The staff was outstanding. I did get breakfast with this reservation. I could order my eggs the way I wanted them and there was a nice selection of breakfast food. I would recommend the Pacific to any traveler as a solid 3 star stop. It's not located near the
Dear Zachary, Warmest greeting from Pacific Hotel Phnom Penh and thank you for choosing our hotel to stay during your trip to Phnom Penh Cambodia. We are very glad to know that you had such a wonderful experience, and I am very appreciate of your kind feedback regarding to the Hot Water issue, I will definitely improve on those points and your room booking is standard room it is correct we had free upgrade your room to superior room but we deeply apologized all the inconvenient we caused you. I wish to say a big thanks to your positive words on our services hospitality, thank so much for your great appraisal about it. We are willing and dedicate to learn, to improve, day by day and that is why I am grateful to read your review. I wish you safe travels and thank you for giving us the opportunity to be greater, tomorrow and the days to come. Your Respectful, CHEAV Chamroeun.
Convenient and clean hotel”
Great customer service with quiet and clean room. great place to stay in Phnom Penh.
Dear Pull, We are more than delighted that we met your expectation and you enjoyed your stay with us at The Pacific Hotel Phnom Penh. Thank you for taking your time to share your experience with us and it is currently being shared with our Pacific Team. We always strive to further improve ourselves so as to serve our valuable guest better and better each time. We look forward to welcoming you soon again to our properly during your next visit to Phnom Penh. Kindest Regards, CHEAV Chamroeun, General Manager
Beautiful designed hotel”
We stayed in a Pacific Hotel for one nights and it was just great! Really beautiful designed hotel with awesome buffet breakfast and unique rooms! The reality is even more beautiful than the pictures!! I would def come again.
Dear CHEAV. On behalf of the entire team at Pacific Hotel Phnom Penh, we would like to express our heartfelt and sincere gratitude for your warm and kind review and comments on our charming hotel and not to forget the service of the team which have been shared with all of our team with great pride. Thank you for choosing Pacific Hotel Phnom Penh and we look forward to welcoming you back again in the near future. Best regards, Sun Kolim, Managing Director.
Nice and Cozy hotel”
Definitely a nice place to consider when in Pnom Penh Note that breakfast is nice, although the chaffing dishes are too warm that the bottom part of the food served seemed dry/burnt
Dear Value Guest, We thank you for taking your time to share your experience with us, we hope to see you again soon with your next stop to Phnom Penh, Cambodia.