16 Feb 2019
Saturday
17 Feb 2019
Sunday
2 adults
1 room
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    • Pacific Hotel

    Pacific Hotel

    234, Monivong Boulevard, Sangkat Phsar Thmei II, Khan Daun Penh, Doun Penh, Phnom Penh, Cambodia, 12208
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    Standard Twin without Window - Bed Pacific Hotel
    Standard Twin without Window - Bed
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      Lobby Pacific Hotel
      Lobby Pacific Hotel
      Exterior view Pacific Hotel
      Pacific Hotel
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      Exterior view Pacific Hotel

      Guest reviews

      7.6
      Very good
      /10
      (464 reviews)See what guests said
      7.6
      Very good

      "Staffs are friendly and bed is soft and good."

      jefferson

      -

      November 7, 2018

      7.7
      Very good cleanliness
      Recommended by 84% of guests

      Property highlights

      • 160 meters to public transportation

      • Airport transfer

      • Currency exchange

      • Free Wi-Fi in all rooms!

      Don't miss out!4 travelers have booked today.
      Excellent
      Location
      8.0
      See map
      Excellent location - Inside city center
      Nearby
      Popular
    • Wat Koh220 m
    • Sorya Shopping Center220 m
    • BS Shopping Center290 m
    • Central Market - Phsar Thmei Market400 m
    • Preah Monivong Street410 m
    • Central Market410 m
    • Orussey Market460 m
    • French Cultural Centre500 m
    • Stupa with Buddha Relic550 m
    • Bophana Center630 m
      • See more
      Value for money7.7
      Location rating8.0
      Nearest airportPhnom Penh International Airport (PNH)
      Distance to airport8.2 km
      Select your room
      7.5
      Very good
      Room comfort & quality
      Deluxe Double City View
      Room photos and details
      Deluxe Double City View
      ...
      • Room size: 27 m²/291 ft²
      • City view
      • 1 king bed
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      Family Suite
      Room photos and details
      Family Suite
      ...
      • Room size: 28 m²/301 ft²
      • City view
      • 1 semi double bed and 1 que...
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      Standard Double without Window
      Room photos and details
      Standard Double without Window
      ...
      • Room size: 27 m²/291 ft²
      • No Windows view
      • 1 king bed
      Enter dates to see prices
      Deluxe Twin City View
      Room photos and details
      Deluxe Twin City View
      ...
      • Room size: 27 m²/291 ft²
      • City view
      • 2 single beds
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      Superior Twin City View
      Room photos and details
      Superior Twin City View
      ...
      • Room size: 23 m²/248 ft²
      • City view
      • 2 single beds
      Enter dates to see prices
      Family Room Executive
      Room photos and details
      Family Room Executive
      ...
      • Room size: 27 m²/291 ft²
      Enter dates to see prices
      Superior Double City View
      Room photos and details
      Superior Double City View
      ...
      • Room size: 23 m²/248 ft²
      • City view
      • 1 king bed
      Enter dates to see prices
      Standard Twin without Window
      Room photos and details
      Standard Twin without Window
      ...
      • Room size: 23 m²/248 ft²
      • No Windows view
      • 2 single beds
      Enter dates to see prices
      Ocean Suite
      Room photos and details
      Ocean Suite
      ...
      • Shower
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      Double Premium
      Room photos and details
      Double Premium
      ...
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        Have a question for Pacific Hotel?

        What people love about the property

        • 9.6
          Exceptional

          "Both rooms had the facilities required for a comfortable stay."

          Melissa

          |

          January 14, 2019

        • 8.0
          Very good

          "Convenient and quiet."

          Yeh-Chen

          |

          December 28, 2018

        • 8.0
          Very good

          "the room is very clean."

          Yeh-Chen

          |

          December 28, 2018

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        7.8
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        8.0
        Neighborhood
        Doun Penh
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        Breakfast
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         Breakfast available
         Breakfast available
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        More about Pacific Hotel

        More about Pacific Hotel

        9.2
        Exceptional

        "Overall, had a very nice stay."

        Daniel

        |

        December 1, 2018

        An overview

        Show less

        What they offer

        9.6
        Exceptional

        "The room had excellent air-conditioning, the best air-condit..."

        Zachary

        |

        January 10, 2019

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Real reviews from real guests

        Agoda Reviews (464)Booking.com Reviews (69)
        7.6
        /
        10
        Very good
        From 464 reviews
        Cleanliness7.7
        Facilities7.7
        Location8.0
        Room comfort and quality7.5
        Service7.6
        Value for money7.7
        Provided by verified guests of Agoda
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        All guests (464)
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        Show reviews that mention 

        Showing 346 verified guest comments
        12345
        7.2
        Very good
        Jean from Kuwait
        Couple
        Superior Twin City View
        Stayed 2 nights in January 2019
        Just fine”
        This hitel is located in a corner intersection of a crowded street with so many street vendors nearby. The room is ok although lightings can be improved. Its ok at daytime as we can open the curtain and it will be well lighted. Im just not a big fan of yellow lightings. Breakfast was very good. A small buffet with different menu everyday.
        Reviewed February 09, 2019
        Dear Jean, We are more than delighted that we met your expectation and you enjoyed your stay with us at The Pacific Hotel Phnom Penh. Thank you for taking your time to share your experience with us and it is currently being shared with our Pacific Team. We always strive to further improve ourselves so as to serve our valuable guest better and better each time. We look forward to welcoming you soon again to our properly during your next visit to Phnom Penh. Kindest Regards, CHEAV Chamroeun, General Manager
        Responded February 13, 2019
        Pacific Hotel
        9.6
        Exceptional
        Melissa from Australia
        Family with teens
        Standard Twin without Window
        Stayed 3 nights in December 2018
        Comfy beds, clean hotel with great customer service”
        Booked 2 rooms with no windows - one was upgraded for free upon request for larger rooms. Both rooms had the facilities required for a comfortable stay. Walking distance to New Market, convenience store and local restaurants. Room with no window - a/c was blowing cool/warm air, hard to adjust the right temperature. Larger room - a/c was really strong so was good for a really hot day. Stayed 3 nights. Will definitely use again.
        Reviewed January 14, 2019
        Dear Melissa, We are more than delighted that we met your expectation and you enjoyed your stay with us at The Pacific Hotel Phnom Penh. Thank you for taking your time to share your experience with us and it is currently being shared with our Pacific Team. We always strive to further improve ourselves so as to serve our valuable guest better and better each time. We look forward to welcoming you soon again to our properly during your next visit to Phnom Penh. Kindest Regards, CHEAV Chamroeun, General Manager
        Responded January 16, 2019
        Pacific Hotel
        9.6
        Exceptional
        Zachary from United States
        Solo traveler
        Standard Double without Window
        Stayed 3 nights in January 2019
        All was Perfect with this Hotel and Restuarant”
        I arrived after a negative flight and airport experience, I was early. The front desk staff told me they would store my luggage and I could check-in two hours early, so I'd have to wait about 150 more minutes. They stored my luggage and I walked three blocks to rent a motor bike for five days. I road to the salon for ear cleaning and a pedicure. When I returned the staff told me they had upgraded me from a standard to a deluxe room with a window. I was not sure if this was an upgrade as the street below is busy with traffic and can make for a noise room. The room had excellent air-conditioning, the best air-conditions of my entire 5 week vacation up to that point. Every extra I asked for I got, one more towel, ice, tooth brush etc. The staff was outstanding. I did get breakfast with this reservation. I could order my eggs the way I wanted them and there was a nice selection of breakfast food. I would recommend the Pacific to any traveler as a solid 3 star stop. It's not located near the
        Reviewed January 10, 2019
        Dear Zachary, Warmest greeting from Pacific Hotel Phnom Penh and thank you for choosing our hotel to stay during your trip to Phnom Penh Cambodia. We are very glad to know that you had such a wonderful experience, and I am very appreciate of your kind feedback regarding to the Hot Water issue, I will definitely improve on those points and your room booking is standard room it is correct we had free upgrade your room to superior room but we deeply apologized all the inconvenient we caused you. I wish to say a big thanks to your positive words on our services hospitality, thank so much for your great appraisal about it. We are willing and dedicate to learn, to improve, day by day and that is why I am grateful to read your review. I wish you safe travels and thank you for giving us the opportunity to be greater, tomorrow and the days to come. Your Respectful, CHEAV Chamroeun.
        Show more
        Pacific Hotel
        8.8
        Excellent
        Missie from Malaysia
        Couple
        Superior Double City View
        Stayed 1 night in December 2018
        Comfortable and Clean Stay”
        It was a comfortable stay in this hotel, they provide simple buffet breakfast as well. Other than that, their staffs are helpful but they hardly speak and understand English. Overall experience was great, will definitely come back for our second time. :)
        Reviewed January 02, 2019
        Dear Missie, Thank you for choosing to stay at the Pacific Hotel Phnom Penh. We are delighted that you enjoyed your stay with us and we continuous strive to further improve ourselves so as to serve our guests better everyday. We hope to have you stay with us again in the future during your visit to Phnom Penh, Cambodia. Kindest Regards, CHEAV Chamroeun General Manager
        Responded January 03, 2019
        Pacific Hotel
        8.8
        Excellent
        Chan from Singapore
        Couple
        Standard Double without Window
        Stayed 3 nights in December 2018
        Above average hotel”
        Given the price I paid, this is consider quiet OK. I requested to change double room and twin room as the matress is thin and produces sound when my partner or I turn our body while sleeping. Twin room has super single beds, why not? However, we don't get free upgrade eventhough all our staying days are on weekdays #justsaying Hotel breakfast is quite bad. You have: spaghetti (dry as they put on heater with fire) or fried rice (not on the same day as fried noodles), eggs, veg, bascon & sausage. Of course, they have bread and salad. Compare to other hotels in Siem Reap, I am not sure if this is the standard of breakfast. They should extend their menu. The good thing is that they just renovated their rooms, so it feels new.
        Reviewed December 21, 2018
        Dear Chan. Thank you so much for your recent stay at Pacific Hotel Phnom Penh! I am happy and grateful to read your valuable feedback and good comments. Thank you for taking the time to write about your guest experience and we will learn from all those comments. Let me please sincerely apologize about our hotel facility was not up to the standard that you have come to expect from us and we are sorry that we did not free upgrade your room to the next categories, I will definitely improve on these points. we deeply apologized all the inconvenient we caused you. I wish to say a big thanks to your positive words on our facility that we just renovated, thank so much for your great appraisal about it. We are willing and dedicated to learn, to improve, day by day and that is why I am grateful to read your review. I wish you safe travels and thank you for giving us the opportunity to be greater; tomorrow and the days to come. Your Respectful, CHEAV Chamroeun General Manager
        Show more
        Pacific Hotel
        10.0
        Exceptional
        Michael from United Kingdom
        Solo traveler
        Standard Double without Window
        Stayed 2 nights in December 2018
        A lovely hotel perfect for recharging and unwinding”
        I slept like a log. The staff were awesome. The food was delicious. Breakfast was a real treat. The other customers were really interesting. I got upgraded to a room with a balcony Book it right now!
        Reviewed December 17, 2018
        Dear Michael, We are more than delighted that we met your expectation and you enjoyed your stay with us at The Pacific Hotel Phnom Penh. Thank you for taking your time to share your experience with us and it is currently being shared with our Pacific Team. We always strive to further improve ourselves so as to serve our valuable guest better and better each time. We look forward to welcoming you soon again to our properly during your next visit to Phnom Penh. Kindest Regards, CHEAV Chamroeun, General Manager
        Responded December 24, 2018
        Pacific Hotel
        9.6
        Exceptional
        Ian
        Couple
        Superior Double City View
        Stayed 3 nights in December 2018
        Nice Hotel but too far to walk to most attractions ”
        We liked the hotel and thought the breakfast/bar area had a really good ambience but wasn’t really used much in the evenings by guests (I guess most guests went out to eat / socialise). The breakfast was OK and the rooms big and comfortable enough. The main negative point from us was that the WiFi was either really slow or patchy most of the time we were there. As we were on an extended trip travelling through Asia we needed good WiFi so that we could research the next part of our trip and book flights, accommodation etc so we were disappointed with that and think that this service should be a hotel priority in this modern age. Other than the WiFi we were happy with the hotel, staff and facilities.
        Reviewed December 13, 2018
        Dear Lan, Thank you so much for your kind words. We are delighted that you enjoyed your stay at the Pacific Hotel Phnom Penh. Your feedback are greatly appreciated as it will help Pacific Hotel Phnom Penh to further improve itself. In the meantime, we took all the above matters you mentioned seriously and discussed them with everyone at Pacific Hotel Phnom Penh and make sure that such issues will not repeat itself again.We strike to continuously improve our facilities and hotel and we hope to serve you better again soon in the near future.Kindest Regards, CHEAV Chamroeun General Manager
        Responded December 14, 2018
        Pacific Hotel
        9.2
        Exceptional
        Daniel from Tanzania
        Family with young children
        Standard Twin without Window
        Stayed 6 nights in November 2018
        Nice stay, great staff”
        Overall, had a very nice stay. Staff are wonderful with young children. Do note that what they mean by "city view" is that the room has windows. Other room choices do not have windows. Our room as spacious and functional. Any concerns we had were helpfully solved by reception. The restaurant serves a nice Khmer set menu, make sure to ask for that!
        Reviewed December 01, 2018
        Dear Daniel, Warmest greeting from Pacific Hotel Phnom Penh and thank you for choosing our hotel to stay during your trip to Phnom Penh Cambodia. We are very glad to know that you had such a wonderful experience. I wish to say a big thanks to your positive words on our services hospitality, thank so much for your great appraisal about it. We are willing and dedicated to learn, to improve, day by day and that is why I am grateful to read your review. I wish you safe travels and thank you for giving us the opportunity to be greater; tomorrow and the days to come. Your Respectful, CHEAV Chamroeun General Manager
        Responded December 07, 2018
        Pacific Hotel
        6.4
        Good
        yap from Malaysia
        Family with teens
        Family Suite
        Stayed 1 night in February 2019
        STAFF ARE VERY FRIENDLY AND AWESOME”
        NEXT
        Reviewed February 11, 2019
        Dear Yap, We are more than delighted that we met your expectation and you enjoyed your stay with us at The Pacific Hotel Phnom Penh. Thank you for taking your time to share your experience with us and it is currently being shared with our Pacific Team. We always strive to further improve ourselves so as to serve our valuable guest better and better each time. We look forward to welcoming you soon again to our properly during your next visit to Phnom Penh. Kindest Regards, CHEAV Chamroeun, General Manager
        Responded February 12, 2019
        Pacific Hotel
        8.0
        Excellent
        Will from Australia
        Couple
        Superior Double City View
        Stayed 1 night in September 2018
        Very good”
        In the centre of "China Town" lots of Chinese tourists stay here and in this area. Make of that what you will. Breakfast buffet had a nice selection and staff did their best to accommodate. Room was ok bit noisey, avoid city view as it's right next to a main road.
        Reviewed October 07, 2018
        Dear Will. On behalf of the staff at Pacific Hotel Phnom Penh, we sincerely apologies for the inconvenience you faced in your room and disappointment you have with your suite. Your feedback are greatly appreciated as it will help Pacific Hotel Phnom Penh to further improve itself. In the meantime, we took all the above matters you mentioned seriously and discussed them with everyone at Pacific Hotel Phnom Penh and make sure that such issues will not repeat itself again. Looking forward to welcoming you again soon at Pacific Hotel Phnom Penh, Regards, CHEAV Chamroeun,
        Responded November 03, 2018
        Pacific Hotel
        9.2
        Exceptional
        Eunbit from South Korea
        Solo traveler
        Standard Double without Window
        Stayed 1 night in June 2018
        It was really great to stay ”
        All of staffs are very kind Especially nim meng ty and kunthen thank you! and The location is good and room is crean But I think the restaurant closing time is kinda early So i couldn’t drink in this hotel when i visit i would like to stay here
        Reviewed September 26, 2018
        Dear Eunbit, Thank you for choosing to stay at the Pacific Hotel Phnom Penh. We are delighted that you enjoyed your stay with us and we continuous strive to further improve ourselves so as to serve our guests better everyday.We hope to have you stay with us again in the future during your visit to Phnom Penh, Cambodia. Kindest Regards, CHEAV Chamroeun General Manager
        Responded November 03, 2018
        Pacific Hotel
        6.4
        Good
        TzeKai from Singapore
        Group
        Standard Twin without Window
        Stayed 1 night in October 2018
        Room standard is not there.”
        The room has to upgrade and ensure all the equipment are working before allowed guest to use. The security guard has to be better educated on how to handle guest.
        Reviewed February 06, 2019
        Dear TzeKai, On behalf of the staff at Pacific Hotel Phnom Penh, we sincerely apologise for the inconvenience you faced in your room and disappointment you have with your suite. Your feedback are greatly appreciated as it will help Pacific Hotel Phnom Penh to further improve itself. In the meantime, we took all the above matters you mentioned seriously and discussed them with everyone at Pacific Hotel Phnom Penh and make sure that such issues will not repeat itself again. Looking forward to welcoming you again soon in the future at our property. Kindest Regards, CHEAV Chamroeun General Manager
        Responded February 07, 2019
        Pacific Hotel
        7.6
        Very good
        Reynaldo from Philippines
        Solo traveler
        Standard Double without Window
        Stayed 2 nights in February 2019
        Nice cute hotel”
        Good to stay, it's my 4th time I guess.
        Reviewed February 05, 2019
        Dear Reynaldo, We are more than delighted that we met your expectation and you enjoyed your stay with us at The Pacific Hotel Phnom Penh. Thank you for taking your time to share your experience with us and it is currently being shared with our Pacific Team. We always strive to further improve ourselves so as to serve our valuable guest better and better each time. We look forward to welcoming you soon again to our properly during your next visit to Phnom Penh. Kindest Regards, CHEAV Chamroeun, General Manager
        Responded February 07, 2019
        Pacific Hotel
        8.0
        Excellent
        WILLIAM from Indonesia
        Solo traveler
        Standard Twin without Window
        Stayed 1 night in December 2018
        Overall is good”
        Nice room, good staff, good location, overall is good
        Reviewed January 30, 2019
        Dear William, Thank you for choosing to stay at the Pacific Hotel Phnom Penh. We are delighted that you enjoyed your stay with us and we continuous strive to further improve ourselves so as to serve our guests better everyday. We hope to have you stay with us again in the future during your visit to Phnom Penh, Cambodia. Kindest Regards, CHEAV Chamroeun General Manager
        Responded February 04, 2019
        Pacific Hotel
        10.0
        Exceptional
        lucy from Ireland
        Couple
        Family Suite
        Stayed 1 night in January 2019
        Beautiful Mattresses!”
        We have stayed at this hotel twice now. Their mattresses are a dream to sleep on, so comfortable! Their free breakfasts are delicious and they alter it's menu slightly to cater for the tastes of the predominant nationality staying there. All the staff are friendly and helpful. You couldn't find a more professionally run hotel. Great value for money.
        Reviewed January 15, 2019
        Dear Lucy, We are more than delighted that we met your expectation and you enjoyed your stay with us at The Pacific Hotel Phnom Penh. Thank you for taking your time to share your experience with us and it is currently being shared with our Pacific Team. We always strive to further improve ourselves so as to serve our valuable guest better and better each time. We look forward to welcoming you soon again to our properly during your next visit to Phnom Penh. Kindest Regards, CHEAV Chamroeun, General Manager
        Responded January 16, 2019
        Pacific Hotel
        8.4
        Excellent
        Dhinali from Sri Lanka
        Couple
        Superior Double City View
        Stayed 2 nights in December 2018
        Room was good”
        Room was small, but clean. Very bright room and I loved it. Breakfast wasn't great but ok. Most of the staff was friendly and nice. Bathroom very clean. White and nice. no drainage problems. very happy with bathroom.
        Reviewed January 03, 2019
        Dear Dhinali, Thank you for choosing to stay at the Pacific Hotel Phnom Penh. We are delighted that you enjoyed your stay with us and we continuous strive to further improve ourselves so as to serve our guests better everyday. We hope to have you stay with us again in the future during your visit to Phnom Penh, Cambodia. Kindest Regards, CHEAV Chamroeun General Manager
        Responded January 03, 2019
        Pacific Hotel
        10.0
        Exceptional
        Papu from India
        Couple
        Standard Double without Window
        Stayed 2 nights in December 2018
        Hidden Gem, in the heart of the city ”
        The hotel is in budget so, it will save couple of dollars for yours. The location is good, Giant ibis bus will drop you to the hotels doorstep, major tourist hot spots are in walking distance, the hotel is well connected and systematic, everything is online. Staff are very friendly and cooperative I must tell you that, they will take care of you in every point. They have a in hour bar which gives 50% off during happy hours. So enjoy your drink at the heart of the city in budget. Thank you
        Reviewed December 16, 2018
        Dear Papu, We are more than delighted that we met your expectation and you enjoyed your stay with us at The Pacific Hotel Phnom Penh. Thank you for taking your time to share your experience with us and it is currently being shared with our Pacific Team. We always strive to further improve ourselves so as to serve our valuable guest better and better each time. We look forward to welcoming you soon again to our properly during your next visit to Phnom Penh. Kindest Regards, CHEAV Chamroeun, General Manager
        Responded December 24, 2018
        Pacific Hotel
        9.2
        Exceptional
        NADIA from Singapore
        Solo traveler
        Standard Double without Window
        Stayed 1 night in July 2018
        Exceptional”
        good location near the central market (about 3min walk). staff are very polite and helpful. room looks like the pictures, pleasant and clean but the toilet facilities (bathtub) looks a little old. breakfast is not a big buffet spread but decent.
        Reviewed July 21, 2018
        Dear NADIA, Thank you for choosing to stay with us at the Pacific Hotel Phnom Penh. We continuously strive to improve our services and property and we hope to see you again soon in the future. Regards, CHEAV Chamroeun General Manager
        Responded July 30, 2018
        Pacific Hotel
        9.6
        Exceptional
        brendan from United Kingdom
        Couple
        Standard Twin without Window
        Stayed 1 night in July 2018
        Great location and staff”
        The staff were just so fantastic and eager to help, giving us a welcome drink and some nice soaps to test, we only stayed there for a night but wish it had been more. The room was really nice and spacious but could have done with a window.
        Reviewed July 20, 2018
        Dear Brendan, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Pacific Hotel Phnom Penh, Cambodia! Sincerely, CHEAV Chamroeun General Manager
        Responded July 30, 2018
        Pacific Hotel
        8.0
        Excellent
        Dayang from Malaysia
        Family with young children
        Standard Double without Window
        Stayed 1 night in July 2018
        Good Location”
        Overall hotel okay. From the price, quality of services, breakfast and location. Hotel is newly renovated. The floor need to be improved (maybe put some carpet/tiles) not just a cements floor. The room need to put some spray (anti bacteria) because i have an allergy while in the room (itching body due to some pest). The rest in the room is okay and bedroom size is big. The staff has upgrading our room without window to with window. Thanks. Breakfast quiet good because have vegetarian fried mee and bread for us as a muslim to eat but maybe later on hotel can be more muslim friendly food. Location very good near to central market and sorya mall. The nearest halal restaurant for muslim is Wau Restaurant.
        Reviewed July 18, 2018
        Dear Dayang, Thank you for your comments. I apologize for the problems that you encountered during your stay. I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Thank you for staying with us, and we look forward to another chance to serve you. Sincerely, CHEAV Chamroeun General Manager
        Responded September 19, 2018
        Pacific Hotel
        12345
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        Pacific Hotel
        |Very good 7.6
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        • Excellent location
        • Central Market
        • GST Bus Station is within 0.16 km