Pacific Hotel

234, Monivong Boulevard, Sangkat Phsar Thmei II, Khan Daun Penh., Doun Penh, Phnom Penh, Cambodia, 12208 - See map
Free Wi-Fi
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Pacific Hotel

"Pros: staffs are so nice, approachable, and helpful, love the buffet breakfast its western style and its good."

janine - February 23, 2019

Standard Twin without Window - Bed Pacific Hotel
Lobby Pacific Hotel
Lobby Pacific Hotel
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Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
See map
Popular landmarks
PTM Travel & Tours 90 m
Pachem 160 m
GST Bus Station 160 m
G.S.T. Express Bus Stop 170 m
Wat Koh 220 m
Care Pharmacy 250 m
Sorya Center Point 260 m
Procare médical center 290 m
BS Shopping Center 290 m
Chinese med 310 m
Nearby landmarks
National Museum 1.1 km
Wat Phnom 1.15 km
Sisowath Quay 1.26 km
Royal Palace 1.35 km
Silver Pagoda 1.44 km
Independence Monument 1.5 km
Tuol Sleng Genocide Museum 1.94 km
Central Market 2.29 km
Russian Market 2.93 km
Choeung Ek Genocidal Center 9.32 km
8.2

Excellent

Location rating score

Inside city center
ParkingFREE
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • 160 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Breakfast [free]

Your dates are popular among travelersUsers are booking a place in Phnom Penh every 33 minutes on Agoda.com
Value for money7.9
Location rating8.2
Nearest airportPhnom Penh International Airport (PNH)
Distance to airport8.3 km

Rooms available at Pacific Hotel

Very good
Room comfort & quality
7.5
Deluxe Double City View
Deluxe Double City View
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 king bed
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Family Suite
Family Suite
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 queen bed and 1 semi doub...
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Premium Family Suite
Premium Family Suite
...
  • Room size: 28 m²/301 ft²
  • City view
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Premium Deluxe Twin City View
Premium Deluxe Twin City View
...
  • Room size: 27 m²/291 ft²
  • City view
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Superior Double City View
Superior Double City View
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 king bed
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Standard Twin without Window
Standard Twin without Window
...
  • Room size: 23 m²/248 ft²
  • No Windows view
  • 2 single beds
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Superior Twin City View
Superior Twin City View
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 single beds
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Standard Double without Window
Standard Double without Window
...
  • Room size: 27 m²/291 ft²
  • No Windows view
  • 1 king bed
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Deluxe Twin City View
Deluxe Twin City View
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 single beds
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Premium Deluxe Double City View
Premium Deluxe Double City View
...
  • Room size: 27 m²/291 ft²
  • City view
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Frequently asked questions

What time is check-in and check-out at Pacific Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Pacific Hotel?

Pacific Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 15 USD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Pacific Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Phnom Penh with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at Pacific Hotel?

Pacific Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

See map
Explore the neighborhood

What people love about Pacific Hotel

  • 9.2
    Exceptional
    Location

    "Nearby restaurant & cafe, 6-8 mins walking distance to central market."

    Leong

    |

    August 14, 2019

  • 10.0
    Exceptional
    Staff 

    "Friendly staff, cosy rooms and great bar / restaurant."

    Kolim

    |

    December 25, 2019

  • 9.6
    Exceptional
    Location

    "Location is close to main road and easily accessible."

    Pasan

    |

    December 26, 2019

Property ranking|Compared to 816 Phnom Penh properties
See all rankings
Cheapest price score
Review score - United States
8.5/10
Room comfort score
7.5/10
Value for money score
7.9/10
Better than
90
%
of Phnom Penh properties
Better than
88
%
of Phnom Penh properties
Better than
83
%
of Phnom Penh properties
Better than
79
%
of Phnom Penh properties
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Overall rating:
8.1
Excellent
1,068 reviews
Cleanliness
7.9
Facilities
7.6
Location
8.2
Read all reviews >
What travelers say they love:
A great place I will continue to rave about and recommend to...
Phillip from Myanmar
Family with older children
More about Pacific Hotel

More about Pacific Hotel

The Pacific Hotel is the first explorer themed concept hotel in the centre of Phnom Penh’s exciting business district. Experience a stay in a hotel where the elements of design and service are tailored to keep you relaxed while walking you through the untold history of Cambodia. Journey through every province in our corridors, which serves as an interactive museum, while being treated like a VIP with the impeccable service for value.

Pacific Hotel is a hotel, an interactive museum, a sea of peace, and an explorer’s adventure. Explore all of Cambodia in the country’s first and only explorer themed hotel. Explore Cambodia’s colour and culture at the Pacific Hotel.

The Pacific Hotel derived its name for its specific use of being pacific meaning “peaceful” or “characterized by calmness”. The Pacific Hotel serves the same purpose. It is an ocean for you to peacefully float on as you explore the beautiful aspects of Cambodian culture and history for the first time just as Ferdinand Magellan first explored the Pacific Ocean in 1520.

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Most talked about facilities

Breakfast
52 mentions
Housekeeping
25 mentions
Food & Dining
5 mentions
Internet
2 mentions

What they offer

10.0
Exceptional

"The Pacific is unique, and an experience - not just a place ..."

Phillip

|

July 26, 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian
Continental
Halal
Vegetarian

Restaurants on site

The Barb & Lotus
Cuisine:American, Asian, European
Menu:Buffet, A-la-carte

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Pacific Hotel from real guests

Overall rating
8.1
Excellent
From 1068 reviews
8.3Location
8.3Service
8.1Cleanliness
Agoda Reviews (675)Booking.com Reviews (393)
Rating via Agoda7.9
/
10
Cleanliness7.9
Facilities7.6
Location8.2
Room comfort and quality7.5
Service8.0
Value for money7.9
High score for Phnom Penh
Rating
9+ Exceptional (110)
8-9 Excellent (54)
7-8 Very Good (122)
6-7 Good (73)
<6 Below Expectation (82)
Time of the year
Mar - May (75)
Jun - Aug (97)
Sep - Nov (102)
Dec - Feb (167)
Don't miss out!Users are booking a place in Phnom Penh every 33 minutes on Agoda.com
All guests (675)
All room types
All languages

Show reviews that mention 

Showing 441 verified guest comments
12345
8.3
Excellent
Richard from United States
Family with young children
Stayed 7 nights in November 2010

Wonderful hotel. Been staying here for years”

Have had many of the same helpful and friendly staff for years
Traffic noise a bit annoying on lower levels

I have been traveling to Phnom Penh for about 5 years. I volunteer there at an NGO, and my fiance is also Cambodian. I started staying at the Pacific hotel on my first trip. Always found the staff very kind and helpful. All now know me from my numerous stays and I am always greeted with a welcome smile and all are always eager to help if needed. I have also stayed at much pricier hotels, and always came back to tha Pacific!! Central market and Sorya Mall are both only blocks away, and for westerners looking for some familiar food, KFC and Lucky Burger are only a stones throw!! Also, PCT computer and IBC bookstore are next door!! Not the Taj, but I'm never disppointed with the Pacific!

Reviewed November 18, 2010

Dear Value Guest, We thank you for taking your time to share your experience with us, we hope to see you again soon with your next stop to Phnom Penh, Cambodia.

Responded February 24, 2020
Pacific Hotel
9.3
Exceptional
RAMLAH from Malaysia
Couple
Stayed 2 nights in September 2010

good location”

the room

i stayed for 3 days/2 nights. the hotel is great with a good location, easy access to tourists attraction. i booked deluxe and enjoyed the stay with a spacious room and all facilities provided for the hotel guests, i love it. in future for sure i will recommed this hotel to my friends and i will book again if happen to visit phnom penh again.

Reviewed February 05, 2011

Dear Value Guest, We thank you for taking your time to share your experience with us, we hope to see you again soon with your next stop to Phnom Penh, Cambodia.

Responded February 24, 2020
Pacific Hotel
9.0
Exceptional
Wan from Malaysia
Couple
Stayed 4 nights in September 2013

Had a nice stay at a centrally located hotel”

friendly and attentive staff

Pacific Hotel is a budget hotel centrally located in Phnom Penh. The staff were very attentive and friendly. Easy to get public transport especially the tuk tuk.

Reviewed September 27, 2013

Dear Value Guest, We thank you for taking your time to share your experience with us, we hope to see you again soon with your next stop to Phnom Penh, Cambodia.

Responded February 24, 2020
Pacific Hotel
9.6
Exceptional
Saramonic from Singapore
Solo traveler
Standard Twin without Window
Stayed 1 night in February 2019

Great boutique hotel in the center of Phnom Penh.”

If you are looking for a hotel located in the heart of Phnom Penh and is cozy, i would recommend this hotel to you. Staff are amazing, mattress was wonderful and breakfast is good. Would definitely come back here to stay when I am in Phnom Penh, Cambodia.

Reviewed March 02, 2019

Dear Saramonic, On behalf of the entire team at Pacific Hotel Phnom Penh, we would like to express our heartfelt and sincere gratitude for your warm and kind review and comments on our charming hotel and not to forget the service of the team which have been shared with all of our team with great pride. Thank you for choosing Pacific Hotel Phnom Penh and we look forward to welcoming you back again in the near future. Best regards, CHEAV Chamroeun Hotel Manager.

Responded March 03, 2019
Pacific Hotel
10.0
Exceptional
Saramonic from Cambodia
Business traveler
Standard Twin without Window
Stayed 1 night in February 2019

A great and cozy hotel.”

This hotel is located in the heart of Phnom Penh and it is very close to the central market. The hotel decorates each floor of its corridors with different provinces of cambodia. Staff are really helpful and friendly and breakfast was good. I love how not too small but cozy the room is. Totally recommended.

Reviewed February 17, 2019

Dear Saramonic, We are more than delighted that we met your expectation and you enjoyed your stay with us at The Pacific Hotel Phnom Penh. Thank you for taking your time to share your experience with us and it is currently being shared with our Pacific Team. We always strive to further improve ourselves so as to serve our valuable guest better and better each time. We look forward to welcoming you soon again to our properly during your next visit to Phnom Penh. Kindest Regards, CHEAV Chamroeun, General Manager

Responded February 18, 2019
Pacific Hotel
9.6
Exceptional
Norman
Group
Family Suite
Stayed 1 night in September 2018

Great place to stay”

Good points: - Receptionists can speak English clearly - Allow us to check-in early and check-out late - Spacious room for 3 persons - Great food (my cousin's and my favorite dish was the noodles) - Provides free map of Phnom Penh For improvement: - Difficulty in door locking (made quite many attempts before we can lock the door)

Reviewed October 01, 2018

Dear Norman, Thank you for choosing to stay at the Pacific Hotel Phnom Penh. We are delighted that you enjoyed your stay with us and we continuous strive to further improve ourselves so as to serve our guests better everyday. Let me please sincerely apologize about our room door locking was not up to the standard that you have come to expect from us, I will definitely improve on these points. we deeply apologized all the inconvenient we caused you.We hope to have you stay with us again in the future during your visit to Phnom Penh, Cambodia. Kindest Regards, CHEAV Chamroeun General Manager

Responded November 03, 2018
Pacific Hotel
9.0
Exceptional
My from Vietnam
Couple
Stayed 1 night in July 2010

Một khách sạn tốt”

Ngay trung tâm Phnom Penh , thuận tiện đi lại , nhân viên lịch sự nhiệt tình , tiện nghi
Phòng hơi nhỏ cho 2 người

Tuyệt vời ! Tôi đã có những ngày nghỉ tuyệt vời tại Campuchia , chắc chắn lần sau tôi sẽ quay lại nghỉ tại KS Pacific khi nghỉ ngơi tại Phnom Penh

Reviewed July 25, 2010

Dear Value Guest, We thank you for taking your time to share your experience with us, we hope to see you again soon with your next stop to Phnom Penh, Cambodia.

Responded February 24, 2020
Pacific Hotel
8.7
Excellent
gavin from New Zealand
Solo traveler
Stayed 3 nights in January 2015

My stay at Pacific Hotel”

Staff were very good and speak English very well and the location is so close to the Central Market and nightlife

Very comfortable hotel and very good staff and bfriendly made my stay enjoyable , I spent a lot of time walking around the market as it is so close to the Hotel. The bus station is only 5 ,I nutters walk away it's so easy to get around phnom Penh from here Tuk Tuks at the door

Reviewed February 03, 2015

Dear Gavin, We are more than delighted that you enjoy your stay with us, and thank you so much for taking your time and share your experience with us. we also sincerely apology on the inconvenience cause you face during your stay. We hope you will let us serve you again soon with your next stop to Phnom Penh. Warmly Regards,

Responded February 10, 2020
Pacific Hotel
8.0
Excellent
Darren from New Zealand
Couple
Stayed 3 nights in June 2015

So close to the markets you can walk”

Close proximity to the markets, a great local restaurant across the road, excellant service including the tuk tuk driver.

We had a wonderful stay in Phnom Penh, and the pacific hotel is so close to the markets you can walk. A couple of times we had a meal over the road at the local restaurant and the service was wonderful.

Reviewed July 12, 2015

Dear Darren, We are more than delighted that you enjoy your stay with us, and thank you so much for taking your time and share your experience with us. we also sincerely apology on the inconvenience cause you face during your stay. We hope you will let us serve you again soon with your next stop to Phnom Penh. Warmly Regards,

Responded February 10, 2020
Pacific Hotel
8.3
Excellent
CHER from Malaysia
Couple
Stayed 1 night in July 2010

Confortable stay”

helpful staff, room clean and comfortable
only one lift which is slow

We enjoy the stay here. Great location with many tuk-tuk available just in front of the hotel, shopping mall and many restaurants just within walking distant. It is a very convinent to stay here. We will come back and stay here when we are in Phnom Penh again. The local Cambodian food is good and delicious.

Reviewed July 12, 2010

Dear Value Guest, We thank you for taking your time to share your experience with us, we hope to see you again soon with your next stop to Phnom Penh, Cambodia.

Responded February 24, 2020
Pacific Hotel
7.7
Very good
NADIA from Malaysia
Group
Stayed 2 nights in June 2015

Pleasant Stay”

Clean, Strategic, Worth It

Every year, I will go to Phnom Penh for charity since 2013. I've been staying here since 2014. And staying here again, this here. It is and old building but with a very good condition. Very clean, and reasonable price with good location. Near by the tourist attraction, river, Killing Fields, Toul Sleng S21, Central Market, Night Market, etc. Tuk Tuk service available 24hours at the lobby. Staff is friendly and helpful. Just hoping that for the room service, the iron should be more than one. Overall, it's a pleasant stay. Hope to stay here again next year. Keep it up!

Reviewed June 15, 2015

Dear Nadia, We are more than delighted that you enjoy your stay with us, and thank you so much for taking your time and share your experience with us. we also sincerely apology on the inconvenience cause you face during your stay. We hope you will let us serve you again soon with your next stop to Phnom Penh. Warmly Regards,

Responded February 10, 2020
Pacific Hotel
9.6
Exceptional
Cheav from Denmark
Solo traveler
Standard Twin without Window
Stayed 1 night in March 2019

Amazing hotel”

Wow! So glad I tried a new hotel on this trip instead of the one I'm usually at. Pacific hotel has such a great vibe and all the staff are amazing. There's lots of nice areas to sit and relax. The room is so comfortable, the shower is great. The only issue I had was that the two times I sent my laundry, it took a while to come back and I had to follow up. Other than that, no faults. I will be back!

Reviewed March 14, 2019

Dear CHEAV. On behalf of the entire team at Pacific Hotel Phnom Penh, we would like to express our heartfelt and sincere gratitude for your warm and kind review and comments on our charming hotel and not to forget the service of the team which have been shared with all of our team with great pride. Thank you for choosing Pacific Hotel Phnom Penh and we look forward to welcoming you back again in the near future. Best regards, Sun Kolim, Managing Director.

Responded April 02, 2019
Pacific Hotel
7.7
Very good
Jean from Singapore
Business traveler
Stayed 2 nights in November 2009

Pacific Hotel”

For this price this is a fantastic hotel! Clean, comfortable and almost adequate amenities provided in the room toilet.
Nothing that bad to mention about

The hotel is about 5 mins walk to Central market and also the biggest shopping centre in Phnom Penh which is the Sorya. There is a food court on the upper floor where the desserts are really good. The riverside is about 15 mins walk from the hotel. There is a resident tuk tuk driver named Yuyi who speaks English, doesn't hassle you and he charges reasonable prices.

Reviewed November 12, 2009

Dear Value Guest, We thank you for taking your time to share your experience with us, we hope to see you again soon with your next stop to Phnom Penh, Cambodia.

Responded February 24, 2020
Pacific Hotel
8.7
Excellent
Akie from Japan
Group
Stayed 2 nights in February 2010

Friendly staff”

I think the best thing about the Pacific Hotel is the great staff, front desk, restaurant, house keeping, bell boys, etc..everyone is helpful and full of useful information.
Bugs! but this is a common problem throughout my stay in Cambodia in all hotels!

The Pacific Hotel is just opposite the bank, Western Union?, can exchange money conveniently and safely. About 2 mins down is a convenience store and 2 more minutes down the Lucky Shopping Mall, the location is great! Central Market and bus station is just opposite Lucky's. The food in the hotel is good and reasonably priced, too.

Reviewed March 03, 2010

Dear Value Guest, We thank you for taking your time to share your experience with us, we hope to see you again soon with your next stop to Phnom Penh, Cambodia.

Responded February 24, 2020
Pacific Hotel
10.0
Exceptional
Raymond from Cambodia
Couple
Standard Double without Window
Stayed 1 night in August 2020

Boutique value”

Pacific has promotional prices that make this real value. It's a true boutique hotel with tasteful decor and good facilities. With the restaurant cloaed, they serve you a free breakfast in your room. There's also a gym. Location is right near Psar Thmei and the central taxi/bus station.

Reviewed August 28, 2020

Dear Mr Raymond, Thank you so much for your kind words. We are more than delighted that we met your expectations. We hope to serve you again soon in the near future. Kindest Regards,

Responded August 28, 2020
Pacific Hotel
10.0
Exceptional
michael from United States
Solo traveler
Stayed 2 nights in October 2010

nice hotel”

friendly and helpful staff

my stay at the pacific hotel was a thoroughly enjoyable experience.the st aff was very helpful in giving directions,and referrals.their service was always conducted with a smile.the rooms were large and clean,and the air-con was excellent.i will definitely stay there again

Reviewed March 30, 2011

Dear Value Guest, We thank you for taking your time to share your experience with us, we hope to see you again soon with your next stop to Phnom Penh, Cambodia.

Responded February 24, 2020
Pacific Hotel
9.6
Exceptional
Zachary from United States
Solo traveler
Standard Double without Window
Stayed 3 nights in January 2019

All was Perfect with this Hotel and Restuarant”

I arrived after a negative flight and airport experience, I was early. The front desk staff told me they would store my luggage and I could check-in two hours early, so I'd have to wait about 150 more minutes. They stored my luggage and I walked three blocks to rent a motor bike for five days. I road to the salon for ear cleaning and a pedicure. When I returned the staff told me they had upgraded me from a standard to a deluxe room with a window. I was not sure if this was an upgrade as the street below is busy with traffic and can make for a noise room. The room had excellent air-conditioning, the best air-conditions of my entire 5 week vacation up to that point. Every extra I asked for I got, one more towel, ice, tooth brush etc. The staff was outstanding. I did get breakfast with this reservation. I could order my eggs the way I wanted them and there was a nice selection of breakfast food. I would recommend the Pacific to any traveler as a solid 3 star stop. It's not located near the

Reviewed January 10, 2019

Dear Zachary, Warmest greeting from Pacific Hotel Phnom Penh and thank you for choosing our hotel to stay during your trip to Phnom Penh Cambodia. We are very glad to know that you had such a wonderful experience, and I am very appreciate of your kind feedback regarding to the Hot Water issue, I will definitely improve on those points and your room booking is standard room it is correct we had free upgrade your room to superior room but we deeply apologized all the inconvenient we caused you. I wish to say a big thanks to your positive words on our services hospitality, thank so much for your great appraisal about it. We are willing and dedicate to learn, to improve, day by day and that is why I am grateful to read your review. I wish you safe travels and thank you for giving us the opportunity to be greater, tomorrow and the days to come. Your Respectful, CHEAV Chamroeun.

Responded January 10, 2019
Pacific Hotel
10.0
Exceptional
Pull
Business traveler
Superior Twin City View
Stayed 1 night in February 2019

Convenient and clean hotel”

Great customer service with quiet and clean room. great place to stay in Phnom Penh.

Reviewed February 19, 2019

Dear Pull, We are more than delighted that we met your expectation and you enjoyed your stay with us at The Pacific Hotel Phnom Penh. Thank you for taking your time to share your experience with us and it is currently being shared with our Pacific Team. We always strive to further improve ourselves so as to serve our valuable guest better and better each time. We look forward to welcoming you soon again to our properly during your next visit to Phnom Penh. Kindest Regards, CHEAV Chamroeun, General Manager

Responded February 19, 2019
Pacific Hotel
10.0
Exceptional
Cheav from Denmark
Business traveler
Standard Twin without Window
Stayed 1 night in March 2019

Beautiful designed hotel”

We stayed in a Pacific Hotel for one nights and it was just great! Really beautiful designed hotel with awesome buffet breakfast and unique rooms! The reality is even more beautiful than the pictures!! I would def come again.

Reviewed March 14, 2019

Dear CHEAV. On behalf of the entire team at Pacific Hotel Phnom Penh, we would like to express our heartfelt and sincere gratitude for your warm and kind review and comments on our charming hotel and not to forget the service of the team which have been shared with all of our team with great pride. Thank you for choosing Pacific Hotel Phnom Penh and we look forward to welcoming you back again in the near future. Best regards, Sun Kolim, Managing Director.

Responded April 02, 2019
Pacific Hotel
9.7
Exceptional
DESI from Philippines
Couple
Stayed 1 night in November 2012

Nice and Cozy hotel”

Nice buffet breakfast, nice place to stay at

Definitely a nice place to consider when in Pnom Penh Note that breakfast is nice, although the chaffing dishes are too warm that the bottom part of the food served seemed dry/burnt

Reviewed December 03, 2012

Dear Value Guest, We thank you for taking your time to share your experience with us, we hope to see you again soon with your next stop to Phnom Penh, Cambodia.

Responded February 24, 2020
Pacific Hotel
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