Pacific Hotel

Pacific Hotel

234, Monivong Boulevard, Sangkat Phsar Thmei II, Khan Daun Penh, Doun Penh, Phnom Penh, Cambodia, 12208
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Standard Twin without Window - Bed Pacific Hotel
Standard Twin without Window - Bed
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    Lobby Pacific Hotel
    Lobby Pacific Hotel
    Exterior view Pacific Hotel
     Pacific Hotel
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    Exterior view Pacific Hotel

    Guest reviews

    7.6
    Very good
    /10
    (464 reviews)See what guests said
    7.6
    Very good

    "Staffs are friendly and bed is soft and good."

    jefferson

    -

    November 7, 2018

    7.7
    Very good cleanliness
    Recommended by 84% of guests

    Property highlights

    • 160 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Don't miss out!4 travelers have booked today.
    Excellent
    Location
    8.0
    See map
    Excellent location - Inside city center
    Nearby
    Popular
  • Wat Koh220 m
  • Sorya Shopping Center220 m
  • BS Shopping Center290 m
  • Central Market - Phsar Thmei Market400 m
  • Preah Monivong Street410 m
  • Central Market410 m
  • Orussey Market460 m
  • French Cultural Centre500 m
  • Stupa with Buddha Relic550 m
  • Bophana Center630 m
  • Value for money7.7
    Location rating8.0
    Nearest airportPhnom Penh International Airport (PNH)
    Distance to airport8.2 km
    Select your room
    7.5
    Very good
    Room comfort & quality
    Deluxe Double City View
    Deluxe Double City View
    ...
    • Room size: 27 m²/291 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Family Suite
    Family Suite
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 semi double bed and 1 que...
    Enter dates to see prices
    Standard Double without Window
    Standard Double without Window
    ...
    • Room size: 27 m²/291 ft²
    • No Windows view
    • 1 king bed
    Enter dates to see prices
    Deluxe Twin City View
    Deluxe Twin City View
    ...
    • Room size: 27 m²/291 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Superior Twin City View
    Superior Twin City View
    ...
    • Room size: 23 m²/248 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Family Room Executive
    Family Room Executive
    ...
    • Room size: 27 m²/291 ft²
    Enter dates to see prices
    Superior Double City View
    Superior Double City View
    ...
    • Room size: 23 m²/248 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Standard Twin without Window
    Standard Twin without Window
    ...
    • Room size: 23 m²/248 ft²
    • No Windows view
    • 2 single beds
    Enter dates to see prices
    Ocean Suite
    Ocean Suite
    ...
    • Shower
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    Double Premium
    Double Premium
    ...
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      What people love about the property

      • 9.6
        Exceptional

        "Both rooms had the facilities required for a comfortable stay."

        Melissa

        |

        January 14, 2019

      • 8.0
        Very good

        "Convenient and quiet."

        Yeh-Chen

        |

        December 28, 2018

      • 8.0
        Very good

        "the room is very clean."

        Yeh-Chen

        |

        December 28, 2018

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      More about Pacific Hotel

      More about Pacific Hotel

      9.2
      Exceptional

      "Overall, had a very nice stay."

      Daniel

      |

      December 1, 2018

      An overview

      Show less

      What they offer

      9.6
      Exceptional

      "The room had excellent air-conditioning, the best air-condit..."

      Zachary

      |

      January 10, 2019

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Real reviews from real guests

      Agoda Reviews (464)Booking.com Reviews (69)
      7.6
      /
      10
      Cleanliness7.7
      Facilities7.7
      Location8.0
      Room comfort and quality7.5
      Service7.6
      Value for money7.7
      Provided by verified guests of Agoda
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      All guests (464)
      All room types

      Show reviews that mention 

      Showing 346 verified guest comments
      12345
      7.2
      Very good
      Jean from Kuwait
      Couple
      Superior Twin City View
      Stayed 2 nights in January 2019
      Just fine”
      This hitel is located in a corner intersection of a crowded street with so many street vendors nearby. The room is ok although lightings can be improved. Its ok at daytime as we can open the curtain and it will be well lighted. Im just not a big fan of yellow lightings. Breakfast was very good. A small buffet with different menu everyday.
      Reviewed February 09, 2019
      Dear Jean, We are more than delighted that we met your expectation and you enjoyed your stay with us at The Pacific Hotel Phnom Penh. Thank you for taking your time to share your experience with us and it is currently being shared with our Pacific Team. We always strive to further improve ourselves so as to serve our valuable guest better and better each time. We look forward to welcoming you soon again to our properly during your next visit to Phnom Penh. Kindest Regards, CHEAV Chamroeun, General Manager
      Responded February 13, 2019
      Pacific Hotel
      9.6
      Exceptional
      Melissa from Australia
      Family with teens
      Standard Twin without Window
      Stayed 3 nights in December 2018
      Comfy beds, clean hotel with great customer service”
      Booked 2 rooms with no windows - one was upgraded for free upon request for larger rooms. Both rooms had the facilities required for a comfortable stay. Walking distance to New Market, convenience store and local restaurants. Room with no window - a/c was blowing cool/warm air, hard to adjust the right temperature. Larger room - a/c was really strong so was good for a really hot day. Stayed 3 nights. Will definitely use again.
      Reviewed January 14, 2019
      Dear Melissa, We are more than delighted that we met your expectation and you enjoyed your stay with us at The Pacific Hotel Phnom Penh. Thank you for taking your time to share your experience with us and it is currently being shared with our Pacific Team. We always strive to further improve ourselves so as to serve our valuable guest better and better each time. We look forward to welcoming you soon again to our properly during your next visit to Phnom Penh. Kindest Regards, CHEAV Chamroeun, General Manager
      Responded January 16, 2019
      Pacific Hotel
      9.6
      Exceptional
      Zachary from United States
      Solo traveler
      Standard Double without Window
      Stayed 3 nights in January 2019
      All was Perfect with this Hotel and Restuarant”
      I arrived after a negative flight and airport experience, I was early. The front desk staff told me they would store my luggage and I could check-in two hours early, so I'd have to wait about 150 more minutes. They stored my luggage and I walked three blocks to rent a motor bike for five days. I road to the salon for ear cleaning and a pedicure. When I returned the staff told me they had upgraded me from a standard to a deluxe room with a window. I was not sure if this was an upgrade as the street below is busy with traffic and can make for a noise room. The room had excellent air-conditioning, the best air-conditions of my entire 5 week vacation up to that point. Every extra I asked for I got, one more towel, ice, tooth brush etc. The staff was outstanding. I did get breakfast with this reservation. I could order my eggs the way I wanted them and there was a nice selection of breakfast food. I would recommend the Pacific to any traveler as a solid 3 star stop. It's not located near the
      Reviewed January 10, 2019
      Dear Zachary, Warmest greeting from Pacific Hotel Phnom Penh and thank you for choosing our hotel to stay during your trip to Phnom Penh Cambodia. We are very glad to know that you had such a wonderful experience, and I am very appreciate of your kind feedback regarding to the Hot Water issue, I will definitely improve on those points and your room booking is standard room it is correct we had free upgrade your room to superior room but we deeply apologized all the inconvenient we caused you. I wish to say a big thanks to your positive words on our services hospitality, thank so much for your great appraisal about it. We are willing and dedicate to learn, to improve, day by day and that is why I am grateful to read your review. I wish you safe travels and thank you for giving us the opportunity to be greater, tomorrow and the days to come. Your Respectful, CHEAV Chamroeun.
      Show more
      Pacific Hotel
      8.8
      Excellent
      Missie from Malaysia
      Couple
      Superior Double City View
      Stayed 1 night in December 2018
      Comfortable and Clean Stay”
      It was a comfortable stay in this hotel, they provide simple buffet breakfast as well. Other than that, their staffs are helpful but they hardly speak and understand English. Overall experience was great, will definitely come back for our second time. :)
      Reviewed January 02, 2019
      Dear Missie, Thank you for choosing to stay at the Pacific Hotel Phnom Penh. We are delighted that you enjoyed your stay with us and we continuous strive to further improve ourselves so as to serve our guests better everyday. We hope to have you stay with us again in the future during your visit to Phnom Penh, Cambodia. Kindest Regards, CHEAV Chamroeun General Manager
      Responded January 03, 2019
      Pacific Hotel
      8.8
      Excellent
      Chan from Singapore
      Couple
      Standard Double without Window
      Stayed 3 nights in December 2018
      Above average hotel”
      Given the price I paid, this is consider quiet OK. I requested to change double room and twin room as the matress is thin and produces sound when my partner or I turn our body while sleeping. Twin room has super single beds, why not? However, we don't get free upgrade eventhough all our staying days are on weekdays #justsaying Hotel breakfast is quite bad. You have: spaghetti (dry as they put on heater with fire) or fried rice (not on the same day as fried noodles), eggs, veg, bascon & sausage. Of course, they have bread and salad. Compare to other hotels in Siem Reap, I am not sure if this is the standard of breakfast. They should extend their menu. The good thing is that they just renovated their rooms, so it feels new.
      Reviewed December 21, 2018
      Dear Chan. Thank you so much for your recent stay at Pacific Hotel Phnom Penh! I am happy and grateful to read your valuable feedback and good comments. Thank you for taking the time to write about your guest experience and we will learn from all those comments. Let me please sincerely apologize about our hotel facility was not up to the standard that you have come to expect from us and we are sorry that we did not free upgrade your room to the next categories, I will definitely improve on these points. we deeply apologized all the inconvenient we caused you. I wish to say a big thanks to your positive words on our facility that we just renovated, thank so much for your great appraisal about it. We are willing and dedicated to learn, to improve, day by day and that is why I am grateful to read your review. I wish you safe travels and thank you for giving us the opportunity to be greater; tomorrow and the days to come. Your Respectful, CHEAV Chamroeun General Manager
      Show more
      Pacific Hotel
      10.0
      Exceptional
      Michael from United Kingdom
      Solo traveler
      Standard Double without Window
      Stayed 2 nights in December 2018
      A lovely hotel perfect for recharging and unwinding”
      I slept like a log. The staff were awesome. The food was delicious. Breakfast was a real treat. The other customers were really interesting. I got upgraded to a room with a balcony Book it right now!
      Reviewed December 17, 2018
      Dear Michael, We are more than delighted that we met your expectation and you enjoyed your stay with us at The Pacific Hotel Phnom Penh. Thank you for taking your time to share your experience with us and it is currently being shared with our Pacific Team. We always strive to further improve ourselves so as to serve our valuable guest better and better each time. We look forward to welcoming you soon again to our properly during your next visit to Phnom Penh. Kindest Regards, CHEAV Chamroeun, General Manager
      Responded December 24, 2018
      Pacific Hotel
      9.6
      Exceptional
      Ian
      Couple
      Superior Double City View
      Stayed 3 nights in December 2018
      Nice Hotel but too far to walk to most attractions ”
      We liked the hotel and thought the breakfast/bar area had a really good ambience but wasn’t really used much in the evenings by guests (I guess most guests went out to eat / socialise). The breakfast was OK and the rooms big and comfortable enough. The main negative point from us was that the WiFi was either really slow or patchy most of the time we were there. As we were on an extended trip travelling through Asia we needed good WiFi so that we could research the next part of our trip and book flights, accommodation etc so we were disappointed with that and think that this service should be a hotel priority in this modern age. Other than the WiFi we were happy with the hotel, staff and facilities.
      Reviewed December 13, 2018
      Dear Lan, Thank you so much for your kind words. We are delighted that you enjoyed your stay at the Pacific Hotel Phnom Penh. Your feedback are greatly appreciated as it will help Pacific Hotel Phnom Penh to further improve itself. In the meantime, we took all the above matters you mentioned seriously and discussed them with everyone at Pacific Hotel Phnom Penh and make sure that such issues will not repeat itself again.We strike to continuously improve our facilities and hotel and we hope to serve you better again soon in the near future.Kindest Regards, CHEAV Chamroeun General Manager
      Responded December 14, 2018
      Pacific Hotel
      9.2
      Exceptional
      Daniel from Tanzania
      Family with young children
      Standard Twin without Window
      Stayed 6 nights in November 2018
      Nice stay, great staff”
      Overall, had a very nice stay. Staff are wonderful with young children. Do note that what they mean by "city view" is that the room has windows. Other room choices do not have windows. Our room as spacious and functional. Any concerns we had were helpfully solved by reception. The restaurant serves a nice Khmer set menu, make sure to ask for that!
      Reviewed December 01, 2018
      Dear Daniel, Warmest greeting from Pacific Hotel Phnom Penh and thank you for choosing our hotel to stay during your trip to Phnom Penh Cambodia. We are very glad to know that you had such a wonderful experience. I wish to say a big thanks to your positive words on our services hospitality, thank so much for your great appraisal about it. We are willing and dedicated to learn, to improve, day by day and that is why I am grateful to read your review. I wish you safe travels and thank you for giving us the opportunity to be greater; tomorrow and the days to come. Your Respectful, CHEAV Chamroeun General Manager
      Responded December 07, 2018
      Pacific Hotel
      6.4
      Good
      yap from Malaysia
      Family with teens
      Family Suite
      Stayed 1 night in February 2019
      STAFF ARE VERY FRIENDLY AND AWESOME”
      NEXT
      Reviewed February 11, 2019
      Dear Yap, We are more than delighted that we met your expectation and you enjoyed your stay with us at The Pacific Hotel Phnom Penh. Thank you for taking your time to share your experience with us and it is currently being shared with our Pacific Team. We always strive to further improve ourselves so as to serve our valuable guest better and better each time. We look forward to welcoming you soon again to our properly during your next visit to Phnom Penh. Kindest Regards, CHEAV Chamroeun, General Manager
      Responded February 12, 2019
      Pacific Hotel
      8.0
      Excellent
      Will from Australia
      Couple
      Superior Double City View
      Stayed 1 night in September 2018
      Very good”
      In the centre of "China Town" lots of Chinese tourists stay here and in this area. Make of that what you will. Breakfast buffet had a nice selection and staff did their best to accommodate. Room was ok bit noisey, avoid city view as it's right next to a main road.
      Reviewed October 07, 2018
      Dear Will. On behalf of the staff at Pacific Hotel Phnom Penh, we sincerely apologies for the inconvenience you faced in your room and disappointment you have with your suite. Your feedback are greatly appreciated as it will help Pacific Hotel Phnom Penh to further improve itself. In the meantime, we took all the above matters you mentioned seriously and discussed them with everyone at Pacific Hotel Phnom Penh and make sure that such issues will not repeat itself again. Looking forward to welcoming you again soon at Pacific Hotel Phnom Penh, Regards, CHEAV Chamroeun,
      Responded November 03, 2018
      Pacific Hotel
      9.2
      Exceptional
      Eunbit from South Korea
      Solo traveler
      Standard Double without Window
      Stayed 1 night in June 2018
      It was really great to stay ”
      All of staffs are very kind Especially nim meng ty and kunthen thank you! and The location is good and room is crean But I think the restaurant closing time is kinda early So i couldn’t drink in this hotel when i visit i would like to stay here
      Reviewed September 26, 2018
      Dear Eunbit, Thank you for choosing to stay at the Pacific Hotel Phnom Penh. We are delighted that you enjoyed your stay with us and we continuous strive to further improve ourselves so as to serve our guests better everyday.We hope to have you stay with us again in the future during your visit to Phnom Penh, Cambodia. Kindest Regards, CHEAV Chamroeun General Manager
      Responded November 03, 2018
      Pacific Hotel
      6.4
      Good
      TzeKai from Singapore
      Group
      Standard Twin without Window
      Stayed 1 night in October 2018
      Room standard is not there.”
      The room has to upgrade and ensure all the equipment are working before allowed guest to use. The security guard has to be better educated on how to handle guest.
      Reviewed February 06, 2019
      Dear TzeKai, On behalf of the staff at Pacific Hotel Phnom Penh, we sincerely apologise for the inconvenience you faced in your room and disappointment you have with your suite. Your feedback are greatly appreciated as it will help Pacific Hotel Phnom Penh to further improve itself. In the meantime, we took all the above matters you mentioned seriously and discussed them with everyone at Pacific Hotel Phnom Penh and make sure that such issues will not repeat itself again. Looking forward to welcoming you again soon in the future at our property. Kindest Regards, CHEAV Chamroeun General Manager
      Responded February 07, 2019
      Pacific Hotel
      7.6
      Very good
      Reynaldo from Philippines
      Solo traveler
      Standard Double without Window
      Stayed 2 nights in February 2019
      Nice cute hotel”
      Good to stay, it's my 4th time I guess.
      Reviewed February 05, 2019
      Dear Reynaldo, We are more than delighted that we met your expectation and you enjoyed your stay with us at The Pacific Hotel Phnom Penh. Thank you for taking your time to share your experience with us and it is currently being shared with our Pacific Team. We always strive to further improve ourselves so as to serve our valuable guest better and better each time. We look forward to welcoming you soon again to our properly during your next visit to Phnom Penh. Kindest Regards, CHEAV Chamroeun, General Manager
      Responded February 07, 2019
      Pacific Hotel
      8.0
      Excellent
      WILLIAM from Indonesia
      Solo traveler
      Standard Twin without Window
      Stayed 1 night in December 2018
      Overall is good”
      Nice room, good staff, good location, overall is good
      Reviewed January 30, 2019
      Dear William, Thank you for choosing to stay at the Pacific Hotel Phnom Penh. We are delighted that you enjoyed your stay with us and we continuous strive to further improve ourselves so as to serve our guests better everyday. We hope to have you stay with us again in the future during your visit to Phnom Penh, Cambodia. Kindest Regards, CHEAV Chamroeun General Manager
      Responded February 04, 2019
      Pacific Hotel
      10.0
      Exceptional
      lucy from Ireland
      Couple
      Family Suite
      Stayed 1 night in January 2019
      Beautiful Mattresses!”
      We have stayed at this hotel twice now. Their mattresses are a dream to sleep on, so comfortable! Their free breakfasts are delicious and they alter it's menu slightly to cater for the tastes of the predominant nationality staying there. All the staff are friendly and helpful. You couldn't find a more professionally run hotel. Great value for money.
      Reviewed January 15, 2019
      Dear Lucy, We are more than delighted that we met your expectation and you enjoyed your stay with us at The Pacific Hotel Phnom Penh. Thank you for taking your time to share your experience with us and it is currently being shared with our Pacific Team. We always strive to further improve ourselves so as to serve our valuable guest better and better each time. We look forward to welcoming you soon again to our properly during your next visit to Phnom Penh. Kindest Regards, CHEAV Chamroeun, General Manager
      Responded January 16, 2019
      Pacific Hotel
      8.4
      Excellent
      Dhinali from Sri Lanka
      Couple
      Superior Double City View
      Stayed 2 nights in December 2018
      Room was good”
      Room was small, but clean. Very bright room and I loved it. Breakfast wasn't great but ok. Most of the staff was friendly and nice. Bathroom very clean. White and nice. no drainage problems. very happy with bathroom.
      Reviewed January 03, 2019
      Dear Dhinali, Thank you for choosing to stay at the Pacific Hotel Phnom Penh. We are delighted that you enjoyed your stay with us and we continuous strive to further improve ourselves so as to serve our guests better everyday. We hope to have you stay with us again in the future during your visit to Phnom Penh, Cambodia. Kindest Regards, CHEAV Chamroeun General Manager
      Responded January 03, 2019
      Pacific Hotel
      10.0
      Exceptional
      Papu from India
      Couple
      Standard Double without Window
      Stayed 2 nights in December 2018
      Hidden Gem, in the heart of the city ”
      The hotel is in budget so, it will save couple of dollars for yours. The location is good, Giant ibis bus will drop you to the hotels doorstep, major tourist hot spots are in walking distance, the hotel is well connected and systematic, everything is online. Staff are very friendly and cooperative I must tell you that, they will take care of you in every point. They have a in hour bar which gives 50% off during happy hours. So enjoy your drink at the heart of the city in budget. Thank you
      Reviewed December 16, 2018
      Dear Papu, We are more than delighted that we met your expectation and you enjoyed your stay with us at The Pacific Hotel Phnom Penh. Thank you for taking your time to share your experience with us and it is currently being shared with our Pacific Team. We always strive to further improve ourselves so as to serve our valuable guest better and better each time. We look forward to welcoming you soon again to our properly during your next visit to Phnom Penh. Kindest Regards, CHEAV Chamroeun, General Manager
      Responded December 24, 2018
      Pacific Hotel
      9.2
      Exceptional
      NADIA from Singapore
      Solo traveler
      Standard Double without Window
      Stayed 1 night in July 2018
      Exceptional”
      good location near the central market (about 3min walk). staff are very polite and helpful. room looks like the pictures, pleasant and clean but the toilet facilities (bathtub) looks a little old. breakfast is not a big buffet spread but decent.
      Reviewed July 21, 2018
      Dear NADIA, Thank you for choosing to stay with us at the Pacific Hotel Phnom Penh. We continuously strive to improve our services and property and we hope to see you again soon in the future. Regards, CHEAV Chamroeun General Manager
      Responded July 30, 2018
      Pacific Hotel
      9.6
      Exceptional
      brendan from United Kingdom
      Couple
      Standard Twin without Window
      Stayed 1 night in July 2018
      Great location and staff”
      The staff were just so fantastic and eager to help, giving us a welcome drink and some nice soaps to test, we only stayed there for a night but wish it had been more. The room was really nice and spacious but could have done with a window.
      Reviewed July 20, 2018
      Dear Brendan, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Pacific Hotel Phnom Penh, Cambodia! Sincerely, CHEAV Chamroeun General Manager
      Responded July 30, 2018
      Pacific Hotel
      8.0
      Excellent
      Dayang from Malaysia
      Family with young children
      Standard Double without Window
      Stayed 1 night in July 2018
      Good Location”
      Overall hotel okay. From the price, quality of services, breakfast and location. Hotel is newly renovated. The floor need to be improved (maybe put some carpet/tiles) not just a cements floor. The room need to put some spray (anti bacteria) because i have an allergy while in the room (itching body due to some pest). The rest in the room is okay and bedroom size is big. The staff has upgrading our room without window to with window. Thanks. Breakfast quiet good because have vegetarian fried mee and bread for us as a muslim to eat but maybe later on hotel can be more muslim friendly food. Location very good near to central market and sorya mall. The nearest halal restaurant for muslim is Wau Restaurant.
      Reviewed July 18, 2018
      Dear Dayang, Thank you for your comments. I apologize for the problems that you encountered during your stay. I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Thank you for staying with us, and we look forward to another chance to serve you. Sincerely, CHEAV Chamroeun General Manager
      Responded September 19, 2018
      Pacific Hotel
      12345
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      Pacific Hotel
      |Very good 7.6
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      • Excellent location
      • Central Market
      • GST Bus Station is within 0.16 km