2020

Pacific Hotel

2 Toegye-ro 20-gil, Jung-gu, Myeong-dong, Seoul, South Korea, 4631 - See map
Free Wi-Fi
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Pacific Hotel

"It very suitable for traveller who love to shop and dine."

Pit - March 17, 2020

Standard Double - Guestroom Pacific Hotel
Lobby Pacific Hotel
 Pacific Hotel
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Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [private]
Hassle-free check in
Close to Myeong-Dong Walking Street
Within 470 m of property
See map
Popular landmarks
Mart 70 m
Myeong-dong Subway Station 110 m
Honorary Consulate General of the Republic of Gambia 160 m
Toxnfill 180 m
JN Shopping Mall 180 m
Myeongdong Night Market 190 m
Pink Mart 220 m
3D Black Art Museum 230 m
Atmos 230 m
YH.KIM 230 m
Nearby landmarks
Myeong-Dong Walking Street 470 m
Namdaemun Market 690 m
N Seoul Tower 1.01 km
Insadong 1.58 km
Bukchon Hanok Village 2.1 km
Changdeokgung Palace Complex 2.22 km
Gyeongbokgung Palace 2.31 km
The War Memorial of Korea 2.84 km
National Museum of Korea 4.04 km
Lotte World 11.33 km
9.4

Exceptional

Location rating score

Inside city center
Popular neighborhood
ParkingFREE
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
  • 130 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Seoul

  • Free Wi-Fi in all rooms!

Your dates are popular among travelersPopular destination! Properties in Seoul are being booked every minute!
Value for money8.5
Distance to city center1. Km
Location rating9.4
Nearest airportGimpo Airport (GMP)
Distance to airport16.3 km

Rooms available at Pacific Hotel

Excellent
Room comfort & quality
8.4
Standard Double
Standard Double
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 double bed
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Suite Twin
Suite Twin
...
  • Room size: 50 m²/538 ft²
  • City view
  • 2 queen beds
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Run of House
Run of House
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 double bed or 2 single be...
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Family Room
Family Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 double beds
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Suite Double
Suite Double
...
  • Room size: 52 m²/560 ft²
  • City view
  • 1 king bed
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Standard Twin
Standard Twin
...
  • Room size: 24 m²/258 ft²
  • City view
  • 2 single beds
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Deluxe Twin
Deluxe Twin
...
  • Room size: 36 m²/388 ft²
  • Mountain view
  • 1 double bed and 1 single b...
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Triple Room
Triple Room
...
  • Room size: 36 m²/388 ft²
  • City view
  • 3 single beds
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Other
Other
...
  • Room size: 40 m²/431 ft²
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Double Room Double Bed
Double Room Double Bed
...
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    Frequently asked questions

    What time is check-in and check-out at Pacific Hotel?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Pacific Hotel?

    Pacific Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Pacific Hotel has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Seoul with private transportation, the hotel can arrange taxi service.

    What is the smoking policy at Pacific Hotel?

    Pacific Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

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    What people love about Pacific Hotel

    • 10.0
      Exceptional
      Location

      "Nice place to stay, great location and clean"

      Brian

      |

      September 21, 2019

    • 9.2
      Exceptional
      Location

      "Old hotel but the location is very good."

      Kelly

      |

      January 27, 2020

    • 8.8
      Excellent
      Location

      "Good location from Myeong Dong street."

      Choon-Yiap

      |

      March 11, 2019

    Property ranking|Compared to 3,075 Seoul properties
    See all rankings
    Location score
    9.4/10
    Review score - United States
    9.0/10
    Room size
    37 sqm.
    Room comfort score
    8.4/10
    Better than
    97
    %
    of Seoul properties
    Better than
    96
    %
    of Seoul properties
    Bigger than
    95
    %
    of Seoul properties
    Better than
    94
    %
    of Seoul properties
    Up to 30% off with Agoda Insider Deals!

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    Overall rating:
    8.7
    Excellent
    5,437 reviews
    Cleanliness
    8.8
    Facilities
    8.0
    Location
    9.4
    Read all reviews >
    What travelers say they love:
    Service very good and the front desk service friendly.
    Chong from Malaysia
    Couple
    More about Pacific Hotel

    More about Pacific Hotel

    Location, location, location - this is said to be the quintessential key to success in the hotel industry and the Pacific Hotel certainly has a great spot. It is located just a few minutes from Kimpo International Airport and is one kilometer from Seoul Railway Station. It stands at the gateway to the city’s major park area and the Myeongdong shopping and financial districts are all around. For a bit of exercise, head to the nearby park for their running tracks, where winding around the trees and manicured gardens will make participants feel as though they, for a moment, are not in one of the largest cities in the world. The rooms are reasonably priced, the staff are friendly and plentiful, and the location is quite possibly one of the best in the entire city. To continue with your reservation at Pacific Hotel, please enter your arrival and departure date into our secure online form.

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    Most talked about facilities

    Housekeeping
    110 mentions
    Breakfast
    19 mentions
    Food & Dining
    18 mentions
    Internet
    10 mentions

    What they offer

    10.0
    Exceptional
    Spaciousness

    "the suite rooms are very spacious and clean."

    Ann

    |

    December 12, 2019

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    American
    Asian
    Continental

    Restaurants on site

    Restaurant
    Cuisine:European, Korean
    Menu:Buffet, A-la-carte

    Nearby restaurants

    Korean cuisine
    Korean cuisine
    Art de Chef CenterMark Hotel
    1.4 km Korean
    HaetSsal SutBbul Gogalbi Zzukumi
    1.9 km Korean
    Gangnam Gyoza
    7.4 km Korean
    American cuisine
    American cuisine
    Busan Bogjip
    620 m American
    Busan Galmaegi
    670 m American, Asian, Korean
    Busan Bokjip
    720 m American, Asian, Korean
    Asian cuisine
    Asian cuisine
    Wondang Gamjatang Namsan-dong
    50 m Asian, Korean
    Yeonjeong Garden
    80 m Asian, Korean
    Hansanggoong Wangjokbal
    80 m Asian, Korean

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Reviews of Pacific Hotel from real guests

    Overall rating
    8.7
    Excellent
    From 5437 reviews
    9.3Location
    8.8Cleanliness
    8.7Service
    Agoda Reviews (2707)Booking.com Reviews (2568)
    Rating via Agoda8.6
    /
    10
    Cleanliness8.8
    Facilities8.0
    Location9.4
    Room comfort and quality8.4
    Service8.6
    Value for money8.5
    High score for Seoul
    Rating
    9+ Exceptional (590)
    8-9 Excellent (393)
    7-8 Very Good (365)
    6-7 Good (100)
    <6 Below Expectation (67)
    Time of the year
    Mar - May (400)
    Jun - Aug (342)
    Sep - Nov (351)
    Dec - Feb (422)
    Don't miss out!Properties in Seoul are being booked every minute!
    All guests (2707)
    All room types
    All languages

    Show reviews that mention 

    Showing 1515 verified guest comments
    12345
    9.0
    Exceptional
    Chua from Singapore
    Couple
    Standard Double
    Stayed 5 nights in July 2015

    Perfect clean room, Great Location”

    Cleanliness, Location, Room

    I had 2 seperate bookings from Agoda with Pacific Hotel and this is my second check in. LUCKY ME, got the renovated room on my second check in. The room is awesomeeeeeeeeeeee. It was clean and new and super comfy. I had zero complains about the newly renovated rooms and this hotel, they were perfect. Location is the best with myeong dong just steps away from the hotel. Will definitely definitely stay here again and will strongly encourage u guys to book this place if you are visiting seoul.

    Reviewed August 14, 2015
    9.0
    Exceptional
    Akos from Hungary
    Solo traveler
    Standard Double
    Stayed 2 nights in November 2012

    Great place for business and sightseeing.”

    Clean, nice bathroom, perfect for a solo traveler.

    I Think my room was the smallest in the hotel, but that was totaly perfect for me. The room and the bathroom was totaly clean, and the electronic toilet seat is a very good idea. The location is realy good, because the Myeong-dong subway station is about 2 minutes from the hotel entrance, and the airport shuttle bus stop is about 3 minutes. At he lobby, the receptionists talking english fluently, there was no problem the communication. The view form the room was perfect with the Namsan Hill and the Seoul Tower (my room was the 809 on the 8.floor). The room was equipped with LAN access, writing desk, wardrobe. Good place for business and discover Seoul.

    Reviewed November 14, 2012
    8.0
    Excellent
    Chua from Singapore
    Couple
    Standard Double
    Stayed 2 nights in July 2015

    Location is awesome”

    Location, Cleanliness

    I had two seperate bookings with Pacific Hotel as i flew to Jeju in the midst of Seoul travel. This booking was my 1st check in. I was pretty disappointed at the room because it's quite different from the pictures i saw, No rain shower etc. Then i found out that they have certain levels that were renovated and some wasn't. So, sadly, i got the older room. Thought i paid the cheaper rate so didnt ask the hotel staff about it. Despite the old design of the room, the room was pretty clean and bed is very comfy. no complains for the room. Location of the hotel was AWESOME. merely 2 mins walk from Myeong Dong Stn. Will definitely recommend this hotel to my friends. Ps. i got the renovated room on my 2nd check in . THE RENOVATED ROOM WAS AWESOMEEEEEEEEE. best hotel so far (for the new rooms). However, felt very unfair that i paid the same price for the same room type but i stayed two nights in the older room. oh wells. no complains. old room still acceptable.

    Reviewed August 14, 2015
    10.0
    Exceptional
    Grace from United States
    Couple
    Standard Twin
    Stayed 3 nights in July 2019

    We really lucked out, wish we booked for a longer stay”

    There are so many hotels to choose from in the Myeongdong area, it was really hard to choose, but we really lucked out with the Pacific Hotel. All of the staff were so pleasant, helpful, and friendly. The room was spacious and clean, and the location is a block from the subway station - you walk up the street to the right of North Face and you can't miss it. I honestly can't believe it doesn't have more stars, especially with all the amenities - free WiFi, hair dryer, fancy bidet, toiletries, and a safe. Because I wasn't sure how nice Pacific Hotel was going to be, I booked the second leg of our stay in Korea at a hotel just a block away, but wish I would have just booked at Pacific Hotel again. Other reviewers complain or note that it was annoying to not control the AC, but it's a completely fine temperature and you acclimate to the set temperature really easily. We didn't get a room with much of a view, but we weren't in Korea to enjoy the room's view so it didn't bother us at all.

    Reviewed July 20, 2019

    Dear Guest, Thank you very much for recognizing the efforts of our staff and for your constructive feedback. We are delighted to learn that you were able to make the most of our location and the pleasure would be ours to be able to see you again. Best Regards, Pacific Hotel Front Desk

    Responded August 10, 2019
    Pacific Hotel
    10.0
    Exceptional
    shee from Malaysia
    Family with young children
    Deluxe Twin
    Stayed 6 nights in June 2018

    Good Location ”

    The hotel just locate near to convenience store, subway and restaurant. A short distant walk to Myeong-Dong night market district. The bell service are also attentive, they help to open the door and carry our stuff every time when we reach hotel either by car or taxi. Room are very clean and spacious. The only thing is that the air-cond in the room are preset at 27.5 deg cel. and no matter how we set it also stay at the same temp. We need to open the window to let the cold air flow into the room, can't imagine how it will be if we travel on summer time. Otherwise it will be perfect place to stay. I would definitely return to stay in if we travel to Seoul again.

    Reviewed June 17, 2018

    Dear Guest, Thank you for your week long stay with us and most of all for your positive comments regarding our team. Please be advised that none of our rooms are pre-set to a certain temperature and wished that this issue would have been brought to the attention to our Front Desk as we would have addressed it by resetting the room's controls. Also, none of our Guest Rooms have sealed windows exactly as you say to allow for natural air flow. Best Regards, Douglas (Manager, Pacific Hotel Seoul)

    Responded June 18, 2018
    Pacific Hotel
    10.0
    Exceptional
    Wei from China
    Couple
    Standard Double
    Stayed 7 nights in April 2015

    fantastic staff and location”

    fantastic staff; excellent location; modern room

    It is such a pleasant experience to stay at the the pacific hotel. Location-wise, the hotel is just steps away from the busy Meyong-Dong shopping area (Use exit 3 of Meyong-Dong station). The staff is more than helpful, offering a lot of help and always with a smile on their faces. The room is not large, but of decent size, with modern decoration and good-quality fittings. I would definitely recommend this to every tourist visiting Seoul.

    Reviewed April 20, 2015
    9.0
    Exceptional
    Tomoko from Japan
    Family with teens
    Standard Twin
    Stayed 3 nights in March 2015

    Great time in Myeong-dong”

    Nice, quiet room / helpful staff / near subway, dining and shopping

    Everything about the Pacific was great, from check-in to check-out. It has one large restaurant, which I didn't try, but ate at the attached cafe. It was a great environment and many people were friendly. I was very happy to have picked this hotel. It had free wi-fi throughout, and gave free water every day. There are 3 elegant elevators and importantly the subway is just 100 meters away. Also, the culture of Myeong-dong is very appealing if you want to sample authentic foods and shop for bargains. Yes - I would go back!

    Reviewed March 23, 2015
    8.3
    Excellent
    Annie from Singapore
    Couple
    Standard Double
    Stayed 8 nights in November 2014

    Normal stay at Pacific Hotel”

    Clean and convenient (acessible). Seriously can't think of the 3rd best thing about this hotel.

    Stayed 8nights at this hotel. Before my stay, I emailed the hotel direct (via their website) to make some enquiries. However I did not get any reply. When we reached earlier than the check-in time, they didn't check if there were any available rooms to let us check in first. Instead, they flatly turned us down by saying check in at 2pm but we can leave our luggages with the porter/concierge first. There is no wrong in adhering strictly to the rules but since they pride themselves as 5star, then I think customer service should come first... Some of the hotel staff at the front desk couldn't understand/speak English that well and communication is a little bit slow when we made enquiries at the front desk. The hotel offers 2 complimentary bottles of water each day but there was a day we deliberately not make up the room and did not get the water. When I went to the front desk and request for the water, they politely replied that hotel provides 2 bottles every day. When I made known my situation, then they obliged to send the water to my room. Not sure if this is the 'culture' in Seoul that we cannot request for more complimentary bottles of water... The sound-proofing of the rooms are not so good, i.e. noises from adjacent room and walkway can be heard clearly. Other than this, the hotel room is really clean! Not as spacious as expected but good enough to put 2 luggages in the room with leg/walkway space. Hotel is quite accessible in Myeong Dong and to the Airport Limousine.

    Reviewed November 19, 2014
    9.6
    Exceptional
    Joycelyn from Singapore
    Group
    Deluxe Twin
    Stayed 4 nights in November 2017

    Great location, Good food nearby, just few mins walk to Myeongdong street. ”

    Staffs are all nice , helpful and friendly!!! Booked the Deluxe twin room for 3paxs and it’s space sufficient! Located very near to metro and Myeongdong street. With Holly’s Coffee just right down the hotel, convenience stores and kbbq restaurant (with awesome kimchi soup) on the left, Issac toast , two two chicken and several restaurants on the right! Paris baguette and McDonald’s are nearby too! Didn’t regret booking Pacific Hotel for our stay at all, not even a little! Would definitely choose to stay here again for future trips to Seoul! Till our next stay with you, dear Pacific Hotel! Ann Yeong~

    Reviewed November 22, 2017
    9.2
    Exceptional
    Li from Singapore
    Family with young children
    Suite Twin
    Stayed 8 nights in December 2018

    convenient location and helpful staff”

    we arrived at the hotel 2hours earlier than check in time and were happily waiting for our room. to our dismay, the room was not the same as per what was shown on agoda website. asked the staff and they claimed that this is also their suite twin room but different one. we were very disappointed as this will definitely spoil our 8 nights stay. fortunately the assistant manager on duty that day (7dec) was very helpful and also very good in conversing in English. he helped us changed the room on day 2 so that the rest of our stay could be enjoyable. location is superb, in front of seoul metro. and on the quiet side of myeongdong shopping. the hotel is surrounded by delicacies too. apart from the little inconvenience to change room on day 2, we really enjoyed our stay in Pacific Hotel.

    Reviewed December 18, 2018

    Dear Guest, Thank you so much again for your patience and understanding. We shall do better next time and it would be our privilege to be able to welcome you and your family again. Sincerely, Pacific Hotel Front Desk

    Responded December 20, 2018
    Pacific Hotel
    10.0
    Exceptional
    Geraldine from Singapore
    Family with teens
    Standard Double
    Stayed 3 nights in November 2018

    Excellent location with many restaurants surrounding the hotel”

    Hotel located at Myeong dong station exit 3, Myeong dong shopping st is just across the hotel. There are plenty of restaurants in the area , Isaac toast, two two chicken, barbecue restaurant, halal restaurants are right next to the hotel. Airport limousine bus is also across the street. Hotel rooms are big and clean, staff are friendly and all speak good English. Would definitely recommend this hotel and stay here again.

    Reviewed November 18, 2018

    Dear Guest, Thank you very much for your positive comments and we are so pleased to learn that you and your family were able to make full use of our location. All of your mentioned restaurants & bus/metro stations are indeed accessible by foot and we are also very encouraged to see the surrounding restaurants steadily gaining in popularity. We hope you'll be able to stay with us for a little longer next time. Best Regards, Douglas (Manager, Pacific Hotel Seoul)

    Responded November 22, 2018
    Pacific Hotel
    8.8
    Excellent
    YUE from Singapore
    Group
    Deluxe Twin
    Stayed 10 nights in February 2018

    Recommended!”

    Location is excellent, 2 minutes walk from myeong dong station, and just across the street from the main myeong dong shopping area. Quiet yet accessible. Receptionists are polite and speak good English. The cleaner in charge of our room is also very friendly and has a good attitude. Room is new and spacious. Facilities are in good condition. Only one feedback regarding the washroom, the toilet backrest and basin were not very clean (found some stains on them) to start with. But it got better afterwards when the cleaning started on a daily basis. Overall it’s a good experience. Suitable for family with children or elder family members.

    Reviewed February 28, 2018
    8.8
    Excellent
    WONG from Malaysia
    Couple
    Standard Double
    Stayed 9 nights in November 2017

    Almost Perfect But .... ”

    Just walking distance to the busiest street (Myeong Dong Street) & Myeong Dong Metro Station. Convenient stores & restaurants just next to the hotel, hence extremely convenient. If you are looking for a place where less noise while close to happening areas, this is the one with highly recommended. Overall is almost perfect with the money paid. Just kinda upset that the man sauna close too early at 9pm & even close on Sunday, and need to pay about 10k won for each entry despite as a hotel guest.

    Reviewed November 18, 2017
    9.6
    Exceptional
    Kennix from Australia
    Group
    Stayed 6 nights in March 2018

    Exceptional”

    Pro - very helpful staff. After my stay in Pacific Hotel I riding a bike from Seoul to Busan. The hotel let me leave my luggage there for a week which save me a lot of time and hassle to move my luggage around. The room is very clean and bed very comfortable. Con - the room aircon temperature cannot be adjust as it has centralised temperature control. I personally prefer colder even though it’s spring here.

    Reviewed April 07, 2018

    Dear Guest, Thank you for staying with us. We've noticed that our guests are increasingly breaking up their visits to Seoul by attaching the nearby Ski Resorts in the winter and Busan & Cheju during the warmer months. For such occasions we encourage our guests to leave behind what they won't need for the attached leg of the tour and we're glad that you were able to take advantage of our Bell Desk. April has seen a massive swing in temperature and thus had to turn back on our central heating due to complaints of the cold in the evenings. We may have overdone it with the heat and for this we're sorry for the inconvenience. Best Regards, Douglas (Manager, Pacific Hotel Seoul)

    Responded May 03, 2018
    Pacific Hotel
    8.4
    Excellent
    Wong
    Family with teens
    Deluxe Twin
    Stayed 4 nights in November 2017

    Good location”

    Pacific Hotel is about 5 mins away from Myeongdong. The hotel is very convenient, restaurants, cafe and convenient shop are within the area. Airport limousine bus 6015 stop is opposite the hotel. Bus stop cross the road, turn right then turn left, hotel just straight ahead. We have requested a renovated room, the room was fantastic new, clean and big room, living room with sofa and 2 toilet. So far this is the biggest and most comfortable room I stayed in Seoul. The hotel staff was friendly and polite. Will come back again to stay in this hotel. Thank you Pacific Hotel and keep up your good service.

    Reviewed November 07, 2017
    9.2
    Exceptional
    Howard from United States
    Solo traveler
    Standard Double
    Stayed 3 nights in August 2017

    good hotel in a very convenient location”

    The Pacific Hotel is very nice and in an excellent location. Very close to large shopping district and easy walk to airport bus. Room was a bit small but nicely appointed with a modern, well designed bathroom. Staff was friendly and provided helpful advice in English. Excellent wifi too! Only weakness of Pacific Hotel was in the very limited number of cable TV channels, almost none of which were in English. Only one news channel was in English and it was very bad: MSNBC. Basically there was nothing to watch on TV but otherwise the Pacific Hotel is a wonderful choice.

    Reviewed August 22, 2017
    8.7
    Excellent
    Alvin from Australia
    Solo traveler
    Standard Double
    Stayed 4 nights in March 2014

    Fantastic value for money”

    The location of hotel was perfect, across the road from Myeong-Dong shopping and food district. Train station just nearby also. Room was large and very modern and comfortable and clean.

    My four nights stay at Pacific Hotel was fantastic. Top location, close to shopping, food and train station. Room was large, modern, clean and very comfortable. Staff performance was good. The only negative of this hotel was that wifi did not work or the signal was too weak inside hotel room. Had to go outside of room or lobby to get wifi access. In summary, I will stay in this hotel again next time I visit Seoul. I highly recommend it.

    Reviewed March 19, 2014
    9.2
    Exceptional
    Celine from Singapore
    Couple
    Standard Twin - Room Only
    Stayed 6 nights in October 2018

    Recommended stay but not for light sleepers ”

    Overall enjoyed my 7d6n in this hotel. Located in a good location near Myeong-dong shopping area and mtr exit 2/3 in only 3mins walk away. However the sound proof need to be improved as I can hear next door opening and closing of doors (including toilet), people walking and talking along corridor and housekeeper vacuuming. Therefore not recommended for light sleepers for sure.. if not, location, staffs and holly coffee at lobby are plus points

    Reviewed October 28, 2018

    Dear Guest, Thank you for your constructive feedback and most of all for choosing to stay with us. We hope to see you again soon. Best Regards, Douglas (Manager, Pacific Hotel Seoul)

    Responded November 03, 2018
    Pacific Hotel
    9.6
    Exceptional
    Wee from Brunei Darussalam
    Couple
    Standard Double
    Stayed 5 nights in December 2019

    Excellent location and Great staff!”

    Hotel is just a minute walk away from Myeong dong station. Many restaurants and convenient stores around. Staff are very friendly especially the bellman. The weather was freezing cold during my visit, and the bellman was always there to greet us upon our arrival to open the side door for my baby stroller. Will definitely stay at this hotel again.

    Reviewed December 11, 2019

    Dear Guest, Thank you for recognizing the efforts of our team and we are very pleased to learn that you and your family were satisfied during your stay. We look forward to serving you again soon. Best Regards, Pacific Hotel Front Desk

    Responded January 17, 2020
    Pacific Hotel
    8.8
    Excellent
    Devon from Japan
    Family with young children
    Deluxe Twin
    Stayed 5 nights in May 2018

    First Trip to Seoul! ”

    We loved staying at the Pacific Hotel. The rooms are extremely spacious compared to other properties which is exactly what we needed since a we’re a family of 5. The staff was really friendly and they spoke great English which was really helpful when it came to asking for suggestions and directions. You couldn’t ask for a better location-you’re a two minute walk to the Myeongdong station subway and the Myeongdong shopping district is just across the street. There are many restaurants right outside the hotel that cater to the late night crowd. The only downside for us was how dusty the room was. It’s like they’ve never cleaned under the beds—after retrieving a toy that had rolled under the bed I was covered in dust bunnies. There was also so much dust on the lighting ledge right behind the beds. It was pretty bad and the dust flying up and all over led to a few sneezing fits for everyone.

    Reviewed May 29, 2018

    Dear Guest, Please accept our apologies. There was indeed an unacceptable amount of dust underneath the bed when we inspected the room that you and your family stayed in. There is no excuse for this and we apologize again as this is not keeping with our standard. We thank you for the positive comments overall in spite the inconvenience you experienced which is very kind of you. We do hope that you will give us another chance should you visit Seoul again in the future so that we can in earnest improve the impression you have of our hotel. Thanks very much again for your understanding. Sincerely, Douglas (Manager, Pacific Hotel Seoul)

    Responded May 29, 2018
    Pacific Hotel
    12345
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