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Very good 7.6
Based on 1662 reviews

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About Pacific Hotel

Description

Found in 1926, this 4-star property is located on Nanjing Road in downtown, known as First Street of China and the most bustling street in Shanghai. Pacific Hotel's unique and elegant Italian looks remain intact, allowing it to perfectly fit into this sparkling metropolis. Within just a few minutes' walk is the metro line allowing easy access to landmarks such as Yu Yuan Garden and the Bund. Pacific Hotel offers a variety of room accommodations to choose from. Each room is furnished and set with a warm light effect. The property boasts spacious conference rooms in addition to banquet facilities for private events. Tingle your taste buds in their prestigious restaurants which serve Fujian and Chaozhou cuisines. Pacific Hotel is an old, charming property full of character and offering unbeatable value for all guests.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park

Things to do, ways to relax

  • Massage(s)
  • Nightclub
  • Sauna
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant(s)
  • Room service

Services and conveniences

  • Concierge
  • Currency exchange
  • Laundry service
  • Safety deposit boxes
  • Salon
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service

Access

  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Chinese (Mandarin)
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Policies

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 12:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1. Km
Number of Floors: 9
Number of Rooms : 171
Year Hotel Built: 1926
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Verified traveler reviews

Filter by traveler type
Very good



based on 1662 reviews
  • Cleanliness 7.4
  • Facilities 6.5
  • Location 9.2
  • Room Comfort/Standard 7.5
  • Service 7.3
  • Value for money 7.7
  • Food/Dining 6.3
Sort by
Brendan from Australia
Business traveler
Standard Twin
Stayed 4 nights in September 2016
Great location, rubbish wifi, friendly staff (no english)
The location is the best you can get. Easy access to everything a tourist in Shanghai needs. Room smelt of smoke and could be a bit cleaner but the biggest disappointed was to useless wifi. Still, would stay again.
Reviewed September 26, 2016
Tan from Singapore
Business traveler
Deluxe King
Stayed 3 nights in October 2012
simple hotel with nothing to shout about
what u pay is what u get. dont over expect things and u will be contented.
Reviewed September 26, 2016
Stephen from United Kingdom
Couple
Classic King with View
Stayed 3 nights in September 2016
Beautiful 1920's Italian architecture
Step back in time to 1920's colonial Shanghai. The Peoples Park opposite an oasis in the middle of 23 million people with Museum 10 minutes walk, great African themed cafe by the water garden (both in park). On the quiet bit of Nanjing Road but only minutes walk to shopping, food and the metro. My 6th visit here, will keep coming back.
Reviewed September 26, 2016
N from Bangladesh
Business traveler
Standard Twin
Stayed 2 nights in November 2015
Good location
The hotel is old. I was in town for few days so I really liked the location and access to the airport.
Reviewed September 20, 2016
N from Bangladesh
Business traveler
Deluxe King
Stayed 2 nights in November 2015
Good hotel in Shanghai
Although an old hotel, it was surprisingly good. The elevators although small, worked quietly but efficiently. The rooms were large by today's standard. It was clean. Heating works as with the hot water.
Reviewed September 20, 2016
SYED from India
Family with young children
Deluxe King
Stayed 2 nights in May 2016
A fine hotel in a historic building on People's Square!
This hotel is housed within a beautiful historical building right opposite one of the People's Square subway exits. It is within walking distance of many landmarks like Shanghai Museum, Grand Theatre and Nanjing Road Pedestrian Street. Also location is somewhat mid-way between popular sight seeing areas like Bund and French Concession, so less travel. Rooms are modestly furnished and infact are slightly run-down. Staff if friendly and professional.
Reviewed September 15, 2016
Van from United States
Solo traveler
Superior Twin
Stayed 3 nights in August 2016
old dirty hotel, very high priced, not helpful staff
I wont stay here again, especially not for the amount I paid. first, you will need to haul your luggage up to the second floor to get to the lobby, where you will be greeted by a small rotating door ( seems like all the Chinese hotels really insist on these slow, hard to get through doors ) be prepared to present a passport and credit card for 500RMB deposit ... the carpets in the room was dirty and old, and the room wasnt very clean feeling. the bathroom however was very nice ( at least the room we got ) The wifi is next to useless. Dont expect to be able to connect, and if you do manage to connect, dont expect that it will stay connected or that you can get anything done because it is very slow and spotty. the staff seemed friendly enough, but dont expect anyone to speak English the refrigerator in the room was able to get very cold, enough to freeze the water.
Reviewed August 14, 2016
Pauline from Singapore
Solo traveler
Basic Double Room
Stayed 2 nights in June 2016
Feedback
We arrived at the hotel around 10.30. Shocked to see that there was staircases leading to the hotel 's reception but with no porter in sight. We have to carry our suitcases ourselves up the stairs. When we reached the reception, the lady was taking a nap. She did not greet us and asked in an unfriendly manner for our passport. We were told that if we want separate beds we have to pay 100 RMB. We brought our luggages to the room. Once opened, the smell of stale fungus filled air welcomed us. One of the pillows was dirty and looked as if somebody has spit in it. The bedsheets was not clean too. As we were very tired we decided to overlook it and prepared for bed. Reaching 12 midnight when we were 10 mins into our sleep, the phone rang. The front desk told us that they have forgotten to key in some information and requested that we made our way down with our passport. We have to tell them that we were very tired and thus could be done tomorrow to which she reluctantly agreed. Overall, though the hotel is in avert good location, it is dry old and it well maintained. Service needs to be improved. Hotel is too expensive for their current level of service and facilities.
Reviewed July 04, 2016
Yenty from Indonesia
Business traveler
Standard Twin
Stayed 2 nights in June 2016
good hotel
good hotel
Reviewed June 27, 2016
Yenty from Indonesia
Business traveler
Superior King
Stayed 2 nights in June 2016
good hotel
nice & good hotel
Reviewed June 27, 2016

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