Recent customer comments

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Very good

based on 1665 reviews
  • Cleanliness 7.4
  • Facilities 6.4
  • Location 9.2
  • Room comfort and quality 7.5
  • Service 7.3
  • Value for money 7.7
  • Food and dining 6.3
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Yenty from Indonesia
Business traveler
Superior King
Stayed 2 nights in June 2016
good hotel
nice & good hotel
Reviewed June 27, 2016

Anne from United States
Solo traveler
Standard King
Stayed 4 nights in June 2016
Great location!
Loved the fact that this is not a chain-style hotel, its history, and, of course, all the amenities including heated mirror, heated toilet seat with water jets, and efficient ordering of airport transport. Great location in heart of Shanghai. Lots of inexpensive massage places behind the hotel. To get to the Pacific from Pudong airport just take the subway, line 2, to People's Square. There are multiple exits from the subway to choose from: take exit #8 as this is directly across the street from the hotel entrance.
Reviewed June 24, 2016

Ralph from Germany
Business traveler
Classic King with View
Stayed 4 nights in April 2016
Value for money
Good central location
Reviewed June 20, 2016

ULYSSE from France
Business traveler
Superior Twin
Stayed 4 nights in June 2016
location freat, wifi good, breakfast ok, cleaness very mediocre,
insects and small spider, in my room! Breakfast room / restaurants totally outdated; free wifi good! Great location.
Reviewed June 19, 2016

Rusmawaty from Indonesia
Family with young children
Standard Twin
Stayed 1 night in June 2016
Good Location but old hotel
The location is good but this is old hotel
Reviewed June 13, 2016

Cho from Malaysia
Family with young children
Superior Twin
Stayed 3 nights in June 2016
Avoid if you are an asthma patient.
I agreed with most of the review about the carpet smell horrible.... If you have family member with asthma or sensitive to dust mites, pls avoid this hotel.
Reviewed June 12, 2016

SANIT from Thailand
Business traveler
Standard Twin
Stayed 2 nights in May 2016
They do not separate smoking room and non smoking room
They do not separate smoking room and non smoking room also room is smelly
Reviewed May 23, 2016

Liao from Taiwan
Business traveler
Superior King
Stayed 3 nights in May 2016
you need carry luggage to 2nd floor, sometimes no hotel boy there
lift to 7th floor but you need to walk by stars to another same floor
Reviewed May 09, 2016

Khanh from United States
Business traveler
Deluxe King
Stayed 3 nights in May 2016
Actual room different from photos on Agoda.
I booked a Deluxe King, but actual room was smaller and different than photos on Agoda. Room has two windows, and both look out to giant air-condition units and back of other buildings. Bathroom was small and comparable to that of 2-star hotel. I stayed three nights. I left a note after the first night requesting a change of bed sheet and pillow cases, and that did not take place. On the morning after the second night, I personally made a request with the reception, and again they did not change the bed sheet and pillow cases. So, after a long day, I called up house keeping and requested that they change immediately. They finally did change the bed sheet and pillow cases. The location was convenient, next to subway station and Nanjing Road, but this is just it. Bad service, which is typical in Shanghai. Facility is not well maintained. I would not go back here again.
Reviewed May 08, 2016

Ridwan from Indonesia
Business traveler
Standard King
Stayed 5 nights in April 2016
business trip
the room is new but can hear any voice from the next door and the new bulding no elevator or lift so little bit tire to reach the room while bring 2 luggage
Reviewed May 04, 2016


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