7.9
Very good
/10
(275 reviews)See what guests said
Housekeeping6
Children's activities3
Swimming Pool2
See map
8.7

Excellent

Location rating score

Excellent location - 390 meters from city center
Parking
Available
Popular landmarks
Benh Vien Tim Ha Noi 170 m
Quan Su Pagoda 190 m
Ambassadors’ Pagoda 200 m
Vườn Bể Cảnh 210 m
Cultural Friendship Palace (Cung Van Hoa Huu Nghi) 220 m
Hanoi International Center for Exhibition 240 m
Hanoi Railway Station 250 m
Pheva chocolate Hanoi 260 m
Hanoi Towers Shopping Center 270 m
Vinmart 270 m
Nearby landmarks
Hoa Lo Prison 320 m
St. Joseph's Cathedral 760 m
Vietnamese Women's Museum 890 m
Temple of Literature & National University 910 m
Vietnam Military History Museum 940 m
Old Quarter 1.27 km
One Pillar Pagoda 1.41 km
Ho Chi Minh Mausoleum 1.6 km
Presidential Palace Historical Site 1.84 km
Vietnam Museum of Ethnology 4.85 km
Pacific Place Serviced Apartment

"Large comfortable apartment, perfect for family."

John - January 3, 2020
Studio Apartment - Bed Pacific Place Serviced Apartment
Lobby Pacific Place Serviced Apartment
Interior view Pacific Place Serviced Apartment
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Free Wi-Fi

Pacific Place Serviced Apartment

33 Phan Boi Chau Street, Hoan Kiem District, Hoan Kiem District, Hanoi, Vietnam - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
Close to Hoa Lo Prison
Within 320 m of property
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
  • 220 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Balcony/terrace

  • Bar

Your dates are popular among travelersUsers are booking a place in Hanoi every 6 minutes on Agoda.com
Value for money8.0
Distance to city center0.5 km
Location rating8.7
Nearest airportGia Lam Airport (VVGL)
Distance to airport5.1 km

Rooms available at Pacific Place Serviced Apartment

Very good
Room comfort & quality
7.9
Three-Bedroom Apartment
Three-Bedroom Apartment
...
  • Room size: 190 m²/2045 ft²
  • 2 bathrooms
  • 1 sofa bed & 1 king bed & 2...
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Two-Bedroom Apartment
Two-Bedroom Apartment
...
  • Room size: 140 m²/1507 ft²
  • City view
  • 1 queen bed and 2 double be...
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One-Bedroom Apartment
One-Bedroom Apartment
...
  • Room size: 70 m²/753 ft²
  • Park view
  • 1 queen bed
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Studio Apartment
Studio Apartment
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 queen bed
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Studio
Studio
...
  • Room size: 50 m²/538 ft²
  • Balcony/terrace
  • 1 queen bed
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Room Assigned on Arrival
Room Assigned on Arrival
...
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    Apartment
    Apartment
    ...
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      Frequently asked questions

      What time is check-in and check-out at Pacific Place Serviced Apartment?

      Check-in is from 02:00 PM. You may request early check-in during booking, subject to availability. Guests checking in before the designated period may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to Pacific Place Serviced Apartment?

      For those who wish to drive their own cars, Pacific Place Serviced Apartment has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the serviced apartment.

      What is the smoking policy at Pacific Place Serviced Apartment?

      Pacific Place Serviced Apartment does not permit smoking in any of its rooms, but allows smoking in designated areas.

      See map
      Explore the neighborhood

      What people love about Pacific Place Serviced Apartment

      • 7.2
        Very good
        Location

        "Generally nice place in a good location."

        Michael

        |

        December 16, 2017

      • 9.2
        Exceptional

        "Definately come back next time."

        Hien

        |

        November 18, 2017

      • 7.6
        Very good
        Staff 

        "Staff was lovely and helpful."

        Jayden

        |

        July 12, 2017

      Property ranking|Compared to 3,054 Hanoi properties
      See all rankings
      Room size
      87 sqm.
      Room comfort score
      7.9/10
      Location score
      8.7/10
      Cleanliness score
      8.2/10
      Bigger than
      99
      %
      of Hanoi properties
      Better than
      93
      %
      of Hanoi properties
      Better than
      91
      %
      of Hanoi properties
      Better than
      88
      %
      of Hanoi properties
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      Overall rating:
      7.9
      Very good
      275 reviews
      Cleanliness
      8.3
      Facilities
      7.0
      Location
      8.7
      Read all reviews >
      What travelers say they love:
      Pacific place was very clean at all times.
      Jayden from Australia
      Group
      More about Pacific Place Serviced Apartment

      More about Pacific Place Serviced Apartment

      If what you're looking for is a conveniently located hotel in Hanoi, look no further than Pacific Place Serviced Apartment. Only 0.5 km from the city center, the hotel's strategic location ensures that guests can quickly and easily reach many local points of interest. A well-kempt environment and its proximity to Benh Vien Tim Ha Noi, Ambassador's Pagoda (Chua Quan Su), Cultural Friendship Palace (Cung Van Hoa Huu Nghi) give to this hotel a special charm.

      Pacific Place Serviced Apartment offers impeccable service and all the essential amenities to invigorate travelers. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.

      179 rooms spread over 19 floors provide a warm and pleasant home away from home. Modern comforts such as television LCD/plasma screen, free welcome drink, linens, mirror, shoeshine kit can be found in selected rooms. The hotel's fitness center, outdoor pool, garden are ideal places to relax and unwind after a busy day. Pacific Place Serviced Apartment is an ideal place of stay for travelers seeking charm, comfort and convenience in Hanoi.

      Show less

      Most talked about facilities

      Housekeeping
      13 mentions
      Swimming Pool
      5 mentions
      Breakfast
      4 mentions
      Internet
      3 mentions

      What they offer

      9.2
      Exceptional
      Staff 

      "Staffs are friendly and helpful."

      Hien

      |

      November 18, 2017

      View all reviews
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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      Food and dining

      Restaurants on site

      Restaurant
      No additional information available

      Nearby restaurants

      Vietnamese cuisine
      Vietnamese cuisine
      Cafe capi
      70 m Vietnamese
      Com G89
      150 m Vietnamese
      Pho Lam Nam Ngu
      180 m Vietnamese
      American cuisine
      American cuisine
      Mango Beer Club
      200 m American, Fusion, Steakhouse
      Vpresso
      330 m American, Cafe
      Antique Cafe
      380 m American, Vietnamese
      Asian cuisine
      Asian cuisine
      The Rooftop Bar and Restaurant
      20 m Asian, Bar, Vietnamese
      Zenith Yoga II & Cafe
      110 m Asian, Cafe, Gluten Free
      San ho
      210 m Asian, Seafood, Vietnamese

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      Property's guest policies

      Show less

      Some helpful facts

      Show less

      Reviews of Pacific Place Serviced Apartment from real guests

      Provided by verified guests of Agoda
      Agoda Reviews (275)Booking.com Reviews (8)
      7.9
      /
      10
      Cleanliness8.3
      Facilities7.0
      Location8.7
      Room comfort and quality7.9
      Service7.9
      Value for money8.0
      High score for Hanoi
      Rating
      9+ Exceptional (36)
      8-9 Excellent (31)
      7-8 Very Good (48)
      6-7 Good (24)
      <6 Below Expectation (22)
      Time of the year
      Mar - May (37)
      Jun - Aug (24)
      Sep - Nov (46)
      Dec - Feb (54)
      Don't miss out!Users are booking a place in Hanoi every 6 minutes on Agoda.com
      All guests (275)
      All room types
      All languages

      Show reviews that mention 

      Showing 161 verified guest comments
      12345
      9.0
      Exceptional
      Patrick from Belgium
      Solo traveler
      Studio Apartment
      Stayed 8 nights in March 2012

      Spacious apartments at good location”

      spacious apartments, professional management, good value

      I booked this serviced apartment for my stay in Hanoi for a week as I wanted some more space and privacy. Actually I had booked a studio, but the management gave me a free update to a one-bedroom apartment, which was a nice surprise. It is not the cheapest place in town, but what you get is worth the expense: a daily serviced spacious and tastefully furnished apartment with a fully equipped kitchen, washing machine, dvd player and a luxurious bathroom. You get a Dong worth voucher for a meal at any of the three restaurants in the building, including the swish Rooftop and a Highlands coffee bar. The building is nicely located at about 15 minutes walking from Hoan Kiem Lake and with several good within walking distance. In conclusion: a fine place for the business and leisure traveller who is not on an overly tight budget.

      Reviewed April 10, 2012
      8.7
      Excellent
      Michael from United Kingdom
      Solo traveler
      Stayed 5 nights in October 2012

      Good location and facilities”

      Clean and centrally located

      Pacific Place is well located for shops, business and tourism being just 5-10 minutes walk from Hoan Kiem lake, and a further 5 minutes from the old quarter . The rooms are spacious and clean and reasonably priced - excellent value for 2 or more sharing. Don't expect full hotel services as the rooms are primarily seviced apartments for long term residents, but that said I had an enjoyable stay there

      Reviewed November 05, 2012
      10.0
      Exceptional
      Priti from Canada
      Family with young children
      Stayed 4 nights in March 2013

      Great for families and groups ”

      Size of rooms, Staff, Roof Garden Pool and Restaurant

      This hotel fit our needs perfectly. We took a three bedroom apartment. The rooms were spacious however there was not enough closet space in one of the rooms (we like to fully unpack our suitcases)! Kitchen was big and the living space was spacious as well. The Staff were extremely helpful and attentive. The Roof top garden pool was beautiful although it was too cold to swim but we took lovely pics there. The Roof Top restaurant was brilliant. the food, view and drinks made this a lovely bonus. Hotel is located in Opera House district so it is quieter than being in the old quarters. Which makes it a nice escape from the hustle of Hanoi...Highly recommend this hotel for a nice relaxing and superb time in Vietnam. Thank you to the staff for taking good care of us!!

      Reviewed August 02, 2013
      9.7
      Exceptional
      Edwin from Netherlands
      Family with young children
      Stayed 3 nights in October 2011

      5 star appartment with beautiful swimmingpool ”

      Location, pool, space

      great appartment close to te station in the french quarter. it 's only 15 min walk to hoam kiem lake. you can have breakfast in one of the four restaurants. great coffee at highland coffee. the pool is superb on the 19th floor with à beautiful view over hanoi. very spacious we had à room with kitchen for euro. better than à hotel.

      Reviewed October 31, 2011
      8.0
      Excellent
      Antonio from Spain
      Business traveler
      Studio Apartment
      Stayed 1 night in September 2012

      Good serviced appartment in excellent location”

      Location

      Good service apartment in and excellent location in Hanoi city center. It offers and alternative choice to traditional hotels with an spacious and comfortable room and good apartment amenities. On the negative side being a residential facility it lacks the typical hotel services that some travelers might require like restaurants, room service etc. but overall if those are not required is a good and comfortable place to stay

      Reviewed October 01, 2012
      6.7
      Good
      Nancy from Canada
      Couple
      Studio Apartment
      Stayed 1 night in April 2012

      Decent location and room with a few issues”

      rooftop pool, proximity to restaurants, modern room with kitchen

      Pacific Place is an office tower as well as an apartment building (with permanent residents). We arrived late at night to find what we thought was a reception desk, to be empty. After asking a few people (who said "no hotel, no hotel") we finally were lead around the outside of the building by a security man to another entrance which was the entrance to the "serviced apartments" and had someone at the reception desk. We were given our room keys (& card key for elevator) and we took ourselves and bags up to the room. We got to the room to find that the lights etc would not turn on. I found what looked like a breaker box in the room (which was pitch black - luckily I had a headlamp handy). My boyfriend flipped all the switches and everything seemed to turn on. We were delighted to find a nice room, with separate bedroom, and large living room/kitchen area. The bathroom was also quite nice, and after a long day of travel I decided to have a shower. As I was getting out of the shower everything went black again... Somehow the breaker had blown, but this time it was not the one in our room, but the one outside in the hallway. There was no phone in our room so we had to go down to the reception desk and ask them to fix our problem. They were fairly quick to send up someone to flip the breaker, and we were back in business - although with a few bumps along the way. We were given a welcome drink voucher and a breakfast voucher that couple be used a few different spots located in the building, which was handy. The rooftop bar (you need to use the elevator on the other side of the building) is well worth it for the view and ambiance. We noticed that the hallways had an unpleasant smell, maybe because people live in the apartments and are cooking. If you are looking for a hotel-like experience, this is not the place for you, however if you are wanting to feel independent, then this might be the right place. Also the rooftop pool was quite nice, and the gym was fairly large

      Reviewed May 07, 2012
      9.2
      Exceptional
      simon from Australia
      Couple
      One-Bedroom Apartment
      Stayed 4 nights in November 2016

      We loved this place!”

      Everything about this serviced apartment was great! I would like to buy an apartment. I read that the places were slightly dated , just a little , I actually appreciate the Decor , very neutral and comfortable. Couldn't fault anything , just the staff could be a little more helpful at the downstairs desk. But honestly , that didn't matter as we found a great travel agent. Overall , great rooftop gym and pool, nice rooftop bar, we will be back!

      Reviewed November 20, 2016
      8.3
      Excellent
      Phyllis from Australia
      Solo traveler
      Stayed 3 nights in January 2013

      Clean, large and not far from the action”

      Next door to rooftop bar, safe area, helpful staff and clean rooms

      we took a 2 room apartment plus study for 3 people. i allowed my friends to take the 2 rooms and sleep in the study (which they had put in a single bed) obviously my room was slightly small. but that was to be expected. my friends were very happy with their rooms and facilities. rooms were large and clean. a lot of space to hang out and chill after a hard day of sight seeing (the place is located in my opinion a quiet area, if you were to compare to say the french quarter). and not too far from the different nightlife hot spots(roof top bar next door) staff were helpful, although there was a slight language barrier, again that was to be expected for serviced apartments. excellent value and a very enjoyable place to stay at.

      Reviewed January 29, 2013
      7.2
      Very good
      Thi from Vietnam
      Couple
      Studio Apartment
      Stayed 3 nights in January 2017

      Excellent location but very poor maintenance”

      The building is very central and about 15 minutes walk to Hoan Kiem lake. Our first stay was upgraded from Studio to a One bedroom apartment. It was spacious with a living room, kitchenette & bedroom. Not fancy looking but it was comfortable. They still use keys and a key card for the lift access which looks shabby and unprofessional/unluxury with a sticky note taped in the key card for the room number. We liked the gym on the 19th floor - good equipments albeit a little rusty. The residents living in the building often open loud TV in the gym which was distracting. There's no restaurant in the building but there's plenty nearby. The lobby should be more tidy (staff left their stuff all over the front desk & there was a pot with just soil, no flower or plan left randomly in the corner). The building could use with some maintenance. The lift was damaged & chipped all over. Overall, it was an okay stay. Like someone else commented, the building has so much potential. The apartments are very expensive to buy but they are not being managed well for short term rental.

      Reviewed February 05, 2017
      8.7
      Excellent
      John from Australia
      Couple
      Studio Apartment
      Stayed 1 night in May 2012

      Good value serviced apartments”

      Central location close to good restaurants

      we stayed 5 nights at the serviced apartments. they minded our bags when to went for the overnight cruise on halong bay. the staff were very helpful. we were upgraded from a studio to a one bedroom apartment, and the apartment was great. it was large, clean and well furnished. our only complaint was that the aprtments were advertised on agoda as 'breakfast included'. as there isn't a dining room guests are given a voucher for (about $5) per perason per day. the voucher can be used at any of the three attached eateries. you cant get anything for breakfast for $5.

      Reviewed June 05, 2012
      7.6
      Very good
      Jayden from Australia
      Group
      Two-Bedroom Apartment
      Stayed 6 nights in July 2017

      Great but...”

      Apartment was beautiful. Very spacious. Staff was lovely and helpful. Pacific place was very clean at all times. The views were spectacular and the pool was very handy. However, the wifi was in and out (we had to keep resetting it). The fridge was not working when we arrived and had to be replaced to then be replaced again later that week. The washing machine would leak and leave water on the floor after use. The electricity was not working one morning. No hot water was available during the last 3 days of our stay.

      Reviewed July 12, 2017
      8.3
      Excellent
      Chin from Malaysia
      Business traveler
      Studio Apartment
      Stayed 1 night in August 2012

      Good Serviced Apartment”

      Front Counter Service and Apartment Cleanliness

      This serviced apartment is a little pricey, but good value for money in terms of the size of the spacious apartment with kitchen, overall cleanliness of the place. Very convenient for business travelers as it comes with washing machine and dryer. It provides meals and drinks vouchers with value good enough for a light meal for one person only. The Rooftop bar is a nice place to hangout.

      Reviewed August 26, 2012
      10.0
      Exceptional
      Doanh from Vietnam
      Business traveler
      Studio Apartment
      Stayed 2 nights in May 2015

      good place to stay on business trip”

      Location - Staff performance - Comfortability

      I booked a studio in last minute but then get a free upgrade to one-bedroom apartment. This is a high standard and good value for a five star serviced apartment. Location is perfect, staffs are extremely friendly. Building is a bit old while it was built a while ago but still good in value. I love the Rooftop Bar on 19th level.

      Reviewed May 25, 2015
      9.7
      Exceptional
      Doanh from Vietnam
      Business traveler
      One-Bedroom Apartment
      Stayed 1 night in January 2016

      nice location”

      location, services, facilities

      very nice serviced apartment in the heart of Hanoi. However it's getting old and need to renovation in bathrooms.

      Reviewed January 22, 2016
      8.0
      Excellent
      Michael from United Kingdom
      Solo traveler
      Studio Apartment
      Stayed 6 nights in May 2013

      Good value & good location”

      Nice room. Central location. Clean.

      Pacific Place offers good value serviced apartments in a central location, suitable for tourism and business.

      Reviewed June 10, 2013
      7.0
      Very good
      Richard from United Kingdom
      Business traveler
      Studio Apartment
      Stayed 6 nights in February 2013

      Spacious, clean, well-equipped rooms”

      Large rooms, comprehensive kitchen inventory and washer/dryer

      it was my fifth stay at pacific place. the building is modern, well-managed and located on a major avenue. there are restaurants in the building and nearby. staff are helpful but in-house services are limited to daily cleaning. very good gym. the kitchen is comprehensively equipped, everything quite new. the room is not well set-up for working, there is no desk and only hard stools to sit at the table. some residents keep dogs which bark periodically.

      Reviewed March 01, 2013
      9.2
      Exceptional
      Han from Taiwan
      Couple
      One-Bedroom Apartment
      Stayed 4 nights in March 2017

      Very clean, great service”

      Hotel is clean and safe, not too far from landmark or sightseeing in Hanoi. The only issue I had was hot water/ water pressure. Water pressure is low and most of time, there was no hot water.

      Reviewed April 05, 2017
      9.3
      Exceptional
      hiep from Vietnam
      Business traveler
      Studio Apartment
      Stayed 1 night in December 2012

      Good place”

      Location and features

      Good location for Hanoi. Good features for family with children. Clean and nice place.

      Reviewed January 08, 2013
      8.7
      Excellent
      boonchai from Thailand
      Business traveler
      Stayed 2 nights in December 2011

      Great service and good room”

      Best business hotel traveller.

      The room is big and clean. The hotel service is kind to all of the customers, they have a small room it great for business meeting. The location of the hotel is great around there has many restaurant.

      Reviewed January 01, 2012
      6.0
      Alan from Vietnam
      Family with young children
      Two-Bedroom Apartment
      Stayed 4 nights in February 2018

      Above average”

      If u wanted to have apartment then only few choices in town that u can rent! And pacific is one of them but everything is old and bed linens are dirty and itches. Really no services especially when u are there during Tet. Price is good and space is good but need to upgrade or at least maintain and start with cleaning better. Our balcony is full of dust and too dirty to go outside. It is good building and good location just need better management and professional run.

      Reviewed February 23, 2018
      12345
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