Pacific Place Serviced Apartment
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Pacific Place Serviced Apartment

33 Phan Boi Chau Street, Hoan Kiem District, Hoan Kiem District, Hanoi, Vietnam
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     Pacific Place Serviced Apartment

    Pacific Place Serviced Apartment Reviews

    7.9
    Very good
    /10
    (244 reviews)See what guests said
    8.8
    Excellent

    "Good location and service"

    jose

    -

    March 5, 2018

    8.3
    Excellent cleanliness
    Recommended by 90% of guests

    Things you’ll love about Pacific Place Serviced Apartment

    Things you'll love

    • 210 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Bar

    Excellent
    Location
    8.7
    See map
    Excellent location - 390 meters from city center
    Popular
    Nearby
  • Hoa Lo Prison330 m
  • St. Joseph's Cathedral (Nha Tho Lon)760 m
  • Temple of Literature880 m
  • Vietnam Fine Arts Museum910 m
  • Hoan Kiem Lake1.04 km
  • Old Quarter1.37 km
  • Ho Chi Minh Mausoleum1.56 km
  • One Pillar Pagoda1.6 km
  • West Lake2.9 km
  • Vietnam Museum of Ethnology4.98 km
  • Value for money7.9
    Distance to city center0.5 km
    Location rating8.7
    Nearest airportGia Lam Airport (VVGL)
    Distance to airport5.1 km

    Rooms available at Pacific Place Serviced Apartment

    7.9
    Very good
    Room comfort & quality
    Two-Bedroom Apartment
    Two-Bedroom Apartment
    ...
    • Room size: 140 m²/1507 ft²
    • City view
    • 2 double beds and 1 queen b...
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    Three-Bedroom Apartment
    Three-Bedroom Apartment
    ...
    • Room size: 190 m²/2045 ft²
    • City view
    Enter dates to see prices
    One-Bedroom Apartment
    One-Bedroom Apartment
    ...
    • Room size: 70 m²/753 ft²
    • Park view
    • 1 queen bed
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    Studio Apartment
    Studio Apartment
    ...
    • Room size: 50 m²/538 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Have a question for Pacific Place Serviced Apartment?

    What people love about Pacific Place Serviced Apartment

    • 6.8
      Good

      "Very helpfull staff."

      Florian

      |

      April 21, 2017

    • 7.2
      Very good

      "Very good room and clean."

      Pailin

      |

      December 31, 2017

    • 7.6
      Very good

      "Apartment was beautiful."

      Jayden

      |

      July 12, 2017

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    More about Pacific Place Serviced Apartment

    More about Pacific Place Serviced Apartment

    7.6
    Very good

    "Big room, clean furniture, good kitchen, ok staffs."

    Thi H.

    |

    February 21, 2018

    An overview

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    What they offer

    9.6
    Exceptional

    "Very clean and nice apartment with all you required to have..."

    Gavin J.

    |

    November 14, 2016

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    Vietnamese cuisine
    Vietnamese cuisine
    Cafe capi
    70 m Vietnamese
    Com G89
    150 m Vietnamese
    Pho Lam Nam Ngu
    180 m Vietnamese
    American cuisine
    American cuisine
    Mango Beer Club
    200 m American, Fusion, Steakhouse
    Vpresso
    330 m American, Cafe
    Antique Cafe
    380 m American, Vietnamese
    Asian cuisine
    Asian cuisine
    The Rooftop Bar and Restaurant
    20 m Asian, Bar, Vietnamese
    Zenith Yoga II & Cafe
    110 m Asian, Cafe, Gluten Free
    San ho
    210 m Asian, Seafood, Vietnamese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Reviews of Pacific Place Serviced Apartment from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (244)Booking.com Reviews (64)
    7.9
    /
    10
    Cleanliness8.3
    Facilities6.9
    Location8.7
    Room comfort and quality7.9
    Service7.9
    Value for money7.9
    All languages
    All guests (244)
    All room types

    Show reviews that mention 

    Showing 157 verified guest comments
    12345
    6.8
    Good
    Peter from Sweden
    Family with young children
    One-Bedroom Apartment
    Stayed 4 nights in May 2019

    Ok apartment, nice gym”

    The apartment itself was ok with a surprisingly well equiped kitchen. Cleaning was really good and the gym was nice. The house feelt quite old and needs to be taken care of better, and the service from the staff is kind of non excisting. Not much atmosphere here.

    Reviewed May 17, 2019
    9.0
    Exceptional
    Yen from Vietnam
    Couple
    Studio Apartment
    Stayed 3 nights in October 2015

    Perfect place to getaway in busy Hanoi”

    Location is great, away from the hustle and bustle ofthe old town but easy access to it, and international bars, restaurants and shops. The room was perfectly away from others. Love it

    We loved it very much. The location is great, easy access to The old town, i ternational bars and restaurants. Our room was perfectly away from others so we don't have to worry about neighbours' complaints. We will definitely come back to our lovely nest again :))

    Reviewed October 23, 2015
    10.0
    Exceptional
    Doanh from Vietnam
    Business traveler
    Studio Apartment
    Stayed 2 nights in May 2015

    good place to stay on business trip”

    Location - Staff performance - Comfortability

    I booked a studio in last minute but then get a free upgrade to one-bedroom apartment. This is a high standard and good value for a five star serviced apartment. Location is perfect, staffs are extremely friendly. Building is a bit old while it was built a while ago but still good in value. I love the Rooftop Bar on 19th level.

    Reviewed May 25, 2015
    9.0
    Exceptional
    Gavin from Australia
    Solo traveler
    Studio Apartment
    Stayed 1 night in May 2015

    Good location”

    Clean, comfort, balony

    The hotel is very clean and nice rooms have a kitchenette and no minibar (which is good) there is a little convenience store across the road. The location is in a area that has many restaurants and a varied nightlife.

    Reviewed May 10, 2015
    8.0
    Excellent
    Antonio from Spain
    Business traveler
    Studio Apartment
    Stayed 1 night in September 2012

    Good serviced appartment in excellent location”

    Location

    Good service apartment in and excellent location in Hanoi city center. It offers and alternative choice to traditional hotels with an spacious and comfortable room and good apartment amenities. On the negative side being a residential facility it lacks the typical hotel services that some travelers might require like restaurants, room service etc. but overall if those are not required is a good and comfortable place to stay

    Reviewed October 01, 2012
    8.7
    Excellent
    boonchai from Thailand
    Business traveler
    Stayed 2 nights in December 2011

    Great service and good room”

    Best business hotel traveller.

    The room is big and clean. The hotel service is kind to all of the customers, they have a small room it great for business meeting. The location of the hotel is great around there has many restaurant.

    Reviewed January 01, 2012
    8.0
    Excellent
    jeong from South Korea
    Business traveler
    One-Bedroom Apartment
    Stayed 2 nights in October 2018

    Good”

    Good

    Reviewed November 03, 2018
    6.4
    Good
    Leslie from Vietnam
    Couple
    Studio Apartment
    Stayed 1 night in May 2018

    Good”

    Location was not central but okay for where we wanted to be. The apartment had most things but it had no table and chairs for eating, also no chairs for sitting to watch TV. The A/C was working but not very good as it was colder outside in the corridor than in the apartment.

    Reviewed May 16, 2018
    8.8
    Excellent
    Helen from United States
    Couple
    Studio Apartment
    Stayed 2 nights in February 2018

    Everything good, except studio is so small and safebox is nightmare ”

    Everything good, except studio is so small and safebox is nightmare . We called for help to set up the clumsiest safebox in the work, even the technician, 2 ones, they couldn’t do it, and had to replace, but the new one, stupid, too. Finally we had no safebox.

    Reviewed March 05, 2018
    7.6
    Very good
    Thi from Thailand
    Family with young children
    Two-Bedroom Apartment
    Stayed 1 night in February 2018

    Very good”

    Big room, clean furniture, good kitchen, ok staffs. Good view. My room on 10th flr, 2 besrooms Even those are all nice but i will not return because:- 1. No foods nor room service nor inhouse kitchen, you must find foods outside 2. No slope area to pull up your big luggage to the stair to reach lobby, no bell when we arrived. I must lift up my big luggage via staircase 3. Bad smoking smell (even i asked for a real non-smoking room as my little daughter has allergy with smoke). We got sorethroat. 4. Most serious: Bad mattress, very hard, bending in the middle, you felt all metal bones under it. When 47 kg body moves slowly, it makes a bigg noise very annoying and really hurt my back bone 5. BAD hot water system, slow hot water when fill the bathtub, NOT clear which direction is hot and cold as no mark on the valve or faucet and you can't guess as its not 90 degree valve

    Reviewed February 21, 2018
    9.2
    Exceptional
    Hien from Vietnam
    Family with young children
    Two-Bedroom Apartment
    Stayed 6 nights in November 2017

    Best value for your money”

    We travelled as a family so it has enough space for everyone. Everythings works well. Clean. Staffs are friendly and helpful. It has all basic things that you need like in the hotel. We feel like we are in our own home. Definately come back next time. Best value for what you pay

    Reviewed November 18, 2017
    9.2
    Exceptional
    simon from Australia
    Couple
    One-Bedroom Apartment
    Stayed 4 nights in November 2016

    We loved this place!”

    Everything about this serviced apartment was great! I would like to buy an apartment. I read that the places were slightly dated , just a little , I actually appreciate the Decor , very neutral and comfortable. Couldn't fault anything , just the staff could be a little more helpful at the downstairs desk. But honestly , that didn't matter as we found a great travel agent. Overall , great rooftop gym and pool, nice rooftop bar, we will be back!

    Reviewed November 20, 2016
    10.0
    Exceptional
    Priti from Canada
    Family with young children
    Stayed 4 nights in March 2013

    Great for families and groups ”

    Size of rooms, Staff, Roof Garden Pool and Restaurant

    This hotel fit our needs perfectly. We took a three bedroom apartment. The rooms were spacious however there was not enough closet space in one of the rooms (we like to fully unpack our suitcases)! Kitchen was big and the living space was spacious as well. The Staff were extremely helpful and attentive. The Roof top garden pool was beautiful although it was too cold to swim but we took lovely pics there. The Roof Top restaurant was brilliant. the food, view and drinks made this a lovely bonus. Hotel is located in Opera House district so it is quieter than being in the old quarters. Which makes it a nice escape from the hustle of Hanoi...Highly recommend this hotel for a nice relaxing and superb time in Vietnam. Thank you to the staff for taking good care of us!!

    Reviewed August 02, 2013
    8.3
    Excellent
    Phyllis from Australia
    Solo traveler
    Stayed 3 nights in January 2013

    Clean, large and not far from the action”

    Next door to rooftop bar, safe area, helpful staff and clean rooms

    we took a 2 room apartment plus study for 3 people. i allowed my friends to take the 2 rooms and sleep in the study (which they had put in a single bed) obviously my room was slightly small. but that was to be expected. my friends were very happy with their rooms and facilities. rooms were large and clean. a lot of space to hang out and chill after a hard day of sight seeing (the place is located in my opinion a quiet area, if you were to compare to say the french quarter). and not too far from the different nightlife hot spots(roof top bar next door) staff were helpful, although there was a slight language barrier, again that was to be expected for serviced apartments. excellent value and a very enjoyable place to stay at.

    Reviewed January 29, 2013
    8.7
    Excellent
    Michael from United Kingdom
    Solo traveler
    Stayed 5 nights in October 2012

    Good location and facilities”

    Clean and centrally located

    Pacific Place is well located for shops, business and tourism being just 5-10 minutes walk from Hoan Kiem lake, and a further 5 minutes from the old quarter . The rooms are spacious and clean and reasonably priced - excellent value for 2 or more sharing. Don't expect full hotel services as the rooms are primarily seviced apartments for long term residents, but that said I had an enjoyable stay there

    Reviewed November 05, 2012
    8.3
    Excellent
    Chin from Malaysia
    Business traveler
    Studio Apartment
    Stayed 1 night in August 2012

    Good Serviced Apartment”

    Front Counter Service and Apartment Cleanliness

    This serviced apartment is a little pricey, but good value for money in terms of the size of the spacious apartment with kitchen, overall cleanliness of the place. Very convenient for business travelers as it comes with washing machine and dryer. It provides meals and drinks vouchers with value good enough for a light meal for one person only. The Rooftop bar is a nice place to hangout.

    Reviewed August 26, 2012
    8.7
    Excellent
    John from Australia
    Couple
    Studio Apartment
    Stayed 1 night in May 2012

    Good value serviced apartments”

    Central location close to good restaurants

    we stayed 5 nights at the serviced apartments. they minded our bags when to went for the overnight cruise on halong bay. the staff were very helpful. we were upgraded from a studio to a one bedroom apartment, and the apartment was great. it was large, clean and well furnished. our only complaint was that the aprtments were advertised on agoda as 'breakfast included'. as there isn't a dining room guests are given a voucher for (about $5) per perason per day. the voucher can be used at any of the three attached eateries. you cant get anything for breakfast for $5.

    Reviewed June 05, 2012
    9.0
    Exceptional
    Patrick from Belgium
    Solo traveler
    Studio Apartment
    Stayed 8 nights in March 2012

    Spacious apartments at good location”

    spacious apartments, professional management, good value

    I booked this serviced apartment for my stay in Hanoi for a week as I wanted some more space and privacy. Actually I had booked a studio, but the management gave me a free update to a one-bedroom apartment, which was a nice surprise. It is not the cheapest place in town, but what you get is worth the expense: a daily serviced spacious and tastefully furnished apartment with a fully equipped kitchen, washing machine, dvd player and a luxurious bathroom. You get a Dong worth voucher for a meal at any of the three restaurants in the building, including the swish Rooftop and a Highlands coffee bar. The building is nicely located at about 15 minutes walking from Hoan Kiem Lake and with several good within walking distance. In conclusion: a fine place for the business and leisure traveller who is not on an overly tight budget.

    Reviewed April 10, 2012
    9.7
    Exceptional
    Edwin from Netherlands
    Family with young children
    Stayed 3 nights in October 2011

    5 star appartment with beautiful swimmingpool ”

    Location, pool, space

    great appartment close to te station in the french quarter. it 's only 15 min walk to hoam kiem lake. you can have breakfast in one of the four restaurants. great coffee at highland coffee. the pool is superb on the 19th floor with à beautiful view over hanoi. very spacious we had à room with kitchen for euro. better than à hotel.

    Reviewed October 31, 2011
    7.2
    Very good
    Ho from Hong Kong
    Business traveler
    One-Bedroom Apartment
    Stayed 6 nights in March 2019

    Value for money but still.. Old”

    It got everything in the apartment, nice gym room and swim pool. At a good location, nearby the town centre. But it is a little bit old for the decoration.

    Reviewed March 21, 2019
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    • Excellent location
    • Hoa Lo Prison
    • Hanoi Railway Station is within 0.24 km