Pacific Regency Hotel Suites

KH Tower, Jalan Punchak, Off Jalan P. Ramlee (Opposite KL Tower), KLCC, Kuala Lumpur, Malaysia, 50250 - See map
5-star Hotel
Free Wi-Fi
7.8
Very good
25.1% this month
/10
(12,943 reviews)See what guests said
Housekeeping213
View124
Swimming Pool28
select your datePlease enter your stay dates to see price
Pacific Regency Hotel Suites

"Room is very spacious, with pantry n stove."

Ili Y. - October 3, 2019

Premier Deluxe King - Room plan Pacific Regency Hotel Suites
Lobby Pacific Regency Hotel Suites
Buffet Pacific Regency Hotel Suites
See all 30 photos
See map
Popular landmarks
Menara Kuala Lumpur 190 m
KLCC - Bukit Bintang Pedestrian Walkway 790 m
Aquaria KLCC 860 m
Jalan Alor 890 m
Petronas Twin Towers 900 m
Pavilion Kuala Lumpur 1 km
KLCC Park 1.07 km
Chinatown - Kuala Lumpur 1.25 km
Central Market Kuala Lumpur 1.42 km
Kuala Lumpur Bird Park 5.68 km
Nearby landmarks
Luna 30 m
KL Tower Mini Zoo 80 m
KL Tower 180 m
Menara KL Observation Deck 180 m
Menara KL 190 m
Menara Kuala Lumpur 190 m
CHARISMA jewellery 190 m
Blue Coral Aquarium 240 m
Espanda 270 m
Hard Rock Café 280 m
8.2

Excellent

Location rating score

Inside city center
Popular neighborhood

This property is in high demand!

3 travelers have booked today.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Property highlightsRead all 12,943 reviews
Excellent comfort
8.3 room quality and comfort
Excellent cleanliness
8.0 rating for cleanliness
Very good service
7.8 rating for service
Very good facilities on premise
7.5 facilities on premise

Pros: Spacious , comfortable, clean, King Bed is so comfyyyy, appreciate that sofa lounge in the room (very comfortable).

Jason | March 5, 2020

Only looks good from outside and looks excellent condition on website advertise as 4 star hotel.

Yasmin N. | January 7, 2020

Nevertheless, the location of the accommodation was convenience and able to see KLCC clearly.

CHU | September 21, 2019

Restaurants, groceries, facilities are around, very convenience.

Sie | February 12, 2020

Location is good if you want to visit KL tower and KLCC.

John | December 3, 2019

Overall experience in this property was alright.

CHU | September 21, 2019

  • 360 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Kuala Lumpur

  • Free Wi-Fi in all rooms!

Your dates are popular among travelersPopular destination! Properties in Kuala Lumpur are being booked every minute!
Value for money8.1
Distance to city center1.0 Km
Location rating8.2
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport17.0 km

Rooms available at Pacific Regency Hotel Suites

8.3
Excellent
Room comfort & quality
Superior King Room
Superior King Room
...
  • Room size: 50 m²/538 ft²
  • Shower and bathtub
  • 1 king bed
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Premier Deluxe Twin Suite
Premier Deluxe Twin Suite
...
  • Room size: 38 m²/409 ft²
  • Shower and bathtub
  • 2 single beds
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Deluxe
Deluxe
...
  • Room size: 70 m²/753 ft²
  • Non-smoking
  • 1 king bed
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Premier Executive Twin Suite
Premier Executive Twin Suite
...
  • Room size: 40 m²/431 ft²
  • Shower and bathtub
  • 2 single beds
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Premier Executive King Suite
Premier Executive King Suite
...
  • Room size: 42 m²/452 ft²
  • Shower and bathtub
  • 1 king bed
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Family Suite
Family Suite
...
  • Room size: 98 m²/1055 ft²
  • Non-smoking
  • 2 single beds and 1 king be...
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Premier Deluxe Twin
Premier Deluxe Twin
...
  • Room size: 38 m²/409 ft²
  • Bathtub
  • 2 single beds
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Executive Suite King
Executive Suite King
...
  • Room size: 89 m²/958 ft²
  • Non-smoking
  • 1 king bed
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Premier Deluxe King Suite
Premier Deluxe King Suite
...
  • Room size: 40 m²/431 ft²
  • Shower and bathtub
  • 1 king bed
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One Bedroom Suite King
One Bedroom Suite King
...
  • Room size: 78 m²/840 ft²
  • Non-smoking
  • 1 king bed
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Frequently asked questions

Does Pacific Regency Hotel Suites offer hand sanitizer?

Hand sanitizer is available at Pacific Regency Hotel Suites.

Does Pacific Regency Hotel Suites offer contactless check-in and check-out?

Pacific Regency Hotel Suites has online, unmanned, or self-service check-in to reduce human contact and avoid cross infection.

Does Pacific Regency Hotel Suites accept food delivery services other than room service?

Third party food delivery to rooms is available at Pacific Regency Hotel Suites.

Does Pacific Regency Hotel Suites check the temperature of people entering the premises?

Pacific Regency Hotel Suites offers temperature checks for staff and guests as a service, but it is not a condition of check in.

Is there physical distancing on the premises?

Social distancing measures are enforced in common areas.

Are protective screens set up in common areas?

During face-to-face interactions, a transparent protective shield may be offered between persons.

What time is check-in and check-out at Pacific Regency Hotel Suites?

Check-in at Pacific Regency Hotel Suites starts from 03:00 PM. Guests must check-out before 12:00 PM to avoid additional fees. You may request early check-in or late check-out as a special request through the booking form. This may be offered by the property, subject to availability. You are welcome to use the luggage storage provided by the Pacific Regency Hotel Suites to store belongings prior to check-in, or after check-out. The hotel front desk operates 24 hours a day.

How do I get to Pacific Regency Hotel Suites?

Getting to Pacific Regency Hotel Suites from the airport is easy! Guests can request airport transfer in advance to and from the airport for an additional charge of 280 MYR. Requests should be made to the property in the "Special Request" field in the booking form. If you would like to drive to Pacific Regency Hotel Suites, a car park is available with an additional charge of 10 MYR per day. Convenient parking options including valet parking are also offered at the property. You can travel around in Kuala Lumpur easily with taxi service provided by the property.

Is breakfast offered at Pacific Regency Hotel Suites?

Breakfast is offered at Pacific Regency Hotel Suites from 6:00 AM to 11:00 AM. Pacific Regency Hotel Suites serves Asian breakfast. There is an additional charge of 30 MYR for adults, if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included at a discounted rate.

What are my dining options at Pacific Regency Hotel Suites?

Pacific Regency Hotel Suites has many in-house restaurants for hungry guests to dine-in. Soi23, Cristallo Di Luna and Olive Lounge offer an extensive range of cuisines including French, international and fusion.

Can special events be hosted at Pacific Regency Hotel Suites?

Special events may be hosted at Pacific Regency Hotel Suites. The property has indoor venues that can hold up to 800 people. The property also invites guests to create long-lasting memories with packages to celebrate intimate occasions such as honeymoons.
Guests who are interested in hosting an event or celebrating a special occasion may let the property know directly in the Special Requests field on the booking form. The property will then reach out to you directly through the Agoda messaging system.

Can business events be hosted at Pacific Regency Hotel Suites?

On-site venues and convenient event services make Pacific Regency Hotel Suites an ideal choice for hosting meetings. The business venues at Pacific Regency Hotel Suites can hold up to 360 people. An extensive range of facilities and services including projector or LED display, audio-visual equipment, Wi-Fi and meeting supplies is available to help make your business event a successful one. Event attendees can enjoy their participation even more with lunch, coffee break and snacks and soft drinks provided by Pacific Regency Hotel Suites.
Interested in hosting a business event? Let Pacific Regency Hotel Suites know through the Special Requests section in the booking form. The property will be notified and reach out to you directly.

What is the smoking policy at Pacific Regency Hotel Suites?

Pacific Regency Hotel Suites is a smoke-free property in all rooms. However, guests are permitted to smoke in the designated smoking areas provided.

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Explore the neighborhood

What people love about Pacific Regency Hotel Suites

  • 8.0
    Very good
    Location

    "The location and facilities were good."

    Mahmood

    |

    October 20, 2019

  • 8.4
    Excellent
    Spaciousness

    "Room was big with comfortable bed."

    Jamil

    |

    March 17, 2020

  • 8.4
    Excellent

    "Free welcome drink upon check-in."

    Jason

    |

    March 5, 2020

Property ranking|Compared to 7,825 Kuala Lumpur properties
See all rankings
Room comfort score
8.3/10
Review score - United States
8.1/10
Room size
61 sqm.
Value for money score
8.1/10
Better than
99
%
of Kuala Lumpur properties
Better than
98
%
of Kuala Lumpur properties
Bigger than
97
%
of Kuala Lumpur properties
Better than
94
%
of Kuala Lumpur properties
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Overall rating:
7.8
Very good
12,943 reviews
Cleanliness
8.0
Facilities
7.5
Location
8.2
Read all reviews >
What travelers say they love:
Overall great experience for my 2nd visit.
Jason from Malaysia
Couple
More about Pacific Regency Hotel Suites

More about Pacific Regency Hotel Suites

Pacific Regency Hotel Suites integrates rustic Malaysian traditions with modernity, exuding style and class while maintaining its warm, welcoming ambiance and attentive service. Conveniently located within 5-minute walk from KL’s Bukit Bintang and KLCC Twin Tower together with the famous KL Tower in full view, the city deluxe hotel is the perfect spot to rest and recuperate, after a long day of sightseeing or attending business meetings.

The property offers 283 spacious suites, stylishly decorated with a trendy yet comforting feel complete with modern amenities. In-house facilities include a rooftop swimming pool, in-house fitness center and self-laundrette, dining outlets and a modern spa. For worldly business travelers, Pacific Regency Hotel Suites offers a suite of services to equip you to capitalize on every opportunity at the heart of Kuala Lumpur City Center. The property has a total of eight function halls altogether and the rooms are equipped with modern audio-visual facilities that offers innovative solutions for your business needs in the heart of Kuala Lumpur city centre. Pacific Regency Hotel Suites also houses one of the trendiest nightspots in the entire city, Luna Bar. Located on the rooftop of the 34th floor, expect an unparalleled 360˚ view of bustling Kuala Lumpur.

Your stay at the property is complemented by the consistent efforts of its service team to provide you excellent service, so that you can bask in the comforts of Pacific Regency Hotel Suites with nary a worry. Just sit back, relax and let your thoughts drift away the moment you step into the property, for you are in good hands.

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Most talked about facilities

Swimming Pool
609 mentions
Housekeeping
480 mentions
Breakfast
291 mentions
View
207 mentions

What they offer

6.4
Good

"We get magnificent view of kl tower."

DAVIS

|

January 28, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

Soi 23
Cuisine:Asian
Menu:Buffet
Cristallo De Luna
Cuisine:Asian, International
Menu:Buffet
GEO Cafe
Cuisine:Asian, International
Menu:Buffet

Nearby restaurants

American cuisine
American cuisine
Arthur's Bar and Grill
390 m American, Asian, Bar
Front Page Sports Bar & Grill
520 m American, Bar, Pub
Havana Club
590 m American, Australian, Bar
Asian cuisine
Asian cuisine
Lemon Garden Cafe
100 m Asian, Chinese, Gluten Free
Moghul Mahal Restaurant
170 m Asian, Halal, Indian
Atmosphere 360
180 m Asian, Chinese, European
Chinese cuisine
Chinese cuisine
Si Chuan Dou Hau Restaurant
550 m Chinese
biba's, mandarin oriental
770 m Chinese
Yan's Restaurant
860 m Chinese

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Pacific Regency Hotel Suites from real guests

Overall rating
7.8
Very good
From 12943 reviews
8.2Room comfort and quality
8.1Location
8.0Value for money
Agoda Reviews (12943)Booking.com Reviews (1781)
Rating via Agoda7.8
/
10
Cleanliness8.0
Facilities7.5
Location8.2
Room comfort and quality8.3
Service7.8
Value for money8.1
High score for Kuala Lumpur
Rating
9+ Exceptional (2607)
8-9 Excellent (2383)
7-8 Very Good (2706)
6-7 Good (1187)
<6 Below Expectation (1668)
Time of the year
Mar - May (2662)
Jun - Aug (2547)
Sep - Nov (2790)
Dec - Feb (2552)
Don't miss out!Popular destination! Properties in Kuala Lumpur are being booked every minute!
All guests (12943)
All room types
All languages

Show reviews that mention 

Showing 10551 verified guest comments
12345
8.8
Excellent
Kevin from Singapore
Solo traveler
Superior Suite King
Stayed 3 nights in March 2018

Well recommended”

Pacific Regency Hotel Suites Jalan Punchak, Off Jalan P Ramlee, Kuala Lumpur 50250, Malaysia Recently, I have been visiting Kuala Lumpur more often due to business and have been a regular at Pacific Regency Hotel Suites for the past 2 years, so I decided to share a little about this place with you guys. The location is good, surrounded by a good selection of local cafes and restaurants. However, if you are hungry late night, the nearest supper place is about 10 minutes’ walk to Jalan Alor. Jalan Alor is known for its late-night supper which consists of 2 long street of food stalls, selling a variety of Asian cuisines. With KL Tower just across the street, it is a 5 to 10 minutes taxi ride to KLCC and the Pavilion respectively if there is no heavy traffic. I will recommend that you take a GRAB or UBER instead of their local taxis (especially when they don’t go by their meter rates) while traveling around the city. Read more at www.whiterabbitchef.com

Reviewed September 09, 2018

Thank you so much for the kind review. We look forward to welcome you back soon!

Responded September 14, 2018
Pacific Regency Hotel Suites
8.7
Excellent
Noella from Philippines
Group
Superior Suite King
Stayed 2 nights in July 2012

very spacious rooms, affordable price range”

luggage storage facility free of charge.

i stayed here with my sister for 2 nights and 3 days, july of this year and was impressed with the very spacious rooms complete with kitchen amenities and a great view of the city skyscrapers including the Petronas Twin Towers! another plus factor for me was their Filipino hotel reception staff (3 of them) who were very accommodating and helpful. all my inquiries about getting around the city were answered swiftly and reliably! another advantage of staying in this hotel is the perfect proximity to restaurants and other sightseeing spots you wouldn't wanna miss when you're in town, like Petronas Towers which is a 10 minute walk away, KL Tower which is about 5 minutes by foot, among many others. in case walking is not your cup of tea, you can just hop on to one of the cabs on standby right in front of the hotel doorsteps or walk a couple of meters down the street to ride KL's Hop On Hop Off bus station. this bus takes you around and to all the city's tourist destinations for MYR 35. tickets can be bought on the bus itself or in selected stations and are valid for 24 hours. so basically you can hop on and off as many times as you can in a day! feel free to ask the hotel's front desk and they would be glad to assist you and give you a city map to guide you as you explore kuala lumpur. in a nutshell, Pacific Regency Hotel Suites made my overall stay in kuala lumpur worthwhile. i don't have second thoughts about recommending this hotel to my friends and will definitely choose to stay here again on my next visit. Thank you, Pacific Regency for taking good care of me and my sister. See you again next time! :)

Reviewed July 15, 2012
9.0
Exceptional
Adrian from Australia
Group
Superior Suite King
Stayed 5 nights in June 2011

Unbelievable value for money!”

Extra Large Rooms, Good Location, Rooftop Pool, 24/7 Room Service

I travelled in a group of 4 university students from Australia and this hotel far surpassed our expectations. Firstly, we arrived at the hotel to be greeted by very friendly staff as well as being offered a room upgrade on one of our rooms. Once we got to our rooms on the 25th floor (which were exactly as we asked [joined or on the same floor and one room with a double bed and the other with 2 singles]) we were absolutely amazed at the size of both rooms and the views. Despite being a smoking floor, the corridor and rooms were fresh, in fact we had no idea until we called reception and asked. Moreover, being a part of a group of 4x 20 year olds, we were, admittedly loud at times, however when I'd walk into the corridor, the sound was muted which could be a useful "feature' for parents with young children or just people like us who have no sense of decorum. We then went to have a look at the pool on the roof, which is unbelievable. A 360 degree view of Kuala Lumpur including a great view of the Petronas Towers and Kuala Lumpur Tower (which is literally next door). The only downside is that the bar is quite expensive at the poolside bar. Room service was also very reasonably priced and of a great quality. Come night, nightclubs, pubs and bars were within a 500m walking distance and were easily located. Definitely would recommend Rum Jungle down the road for it's chirpy staff and live music. Overall, I'd definitely stay at the Pacific Regency again for it's location, cleanliness, price, size of rooms and rooftop pool!

Reviewed July 08, 2011
9.0
Exceptional
Henry from Singapore
Family with young children
Stayed 1 night in February 2010

My Stay at KL”

Excellent location, just next to the KL tower easy to find.
No direct lift from the carpark to the hotel lift lobby.

My wife and I together with my parents and kids stayed in Pacific Regency Hotel Suites after two nights in Genting Highlands. We book a family suite as there is six of us. The check-in is very fast and smooth. Free internet access too and the check-in staff threw in a handful of discount vouchers for the hotel facilities (e.g. spa). The rooms were huge, particularly the bathroom and my kids love it. No shortage of bathroom amenities. The beds in the rooms was comfy. The breakfast was good and my family really liked it. As for the location of the hotel - like what some reviewers said, don't expect to come out of the hotel straight into KLCC. It was a good 10mins walk to KLCC. However, if you're in a group, make use of the taxi services - its not too expensive for a trip to KLCC from the hotel.

Reviewed February 22, 2010
8.8
Excellent
Norberto from Philippines
Business traveler
Superior Suite - Room Only
Stayed 3 nights in October 2019

Excellent location in Kuala Lumpur!”

Kuala Lumpur is known for two of the most famous and highest towers in the world - The Petronas Twin Towers and the KL Tower Menara. If these are the highlights of your visit to the country's capital city, Pacific Regency Hotel Suites is the best location you should be. Right in front of the hotel is the KL Tower Menara which is just a few steps away. And you'll be in awe when you look up in the sky as you will see the glimmering tower at night. If you will exit at the back entrance of the hotel, you will see one of the towers of Petronas (just peeking as it is sandwiched by two other tall buildings). But in my room where I was booked, the tip of the tower is what you will see as you open your windows. Truly amazing view! The service is fantastic. I booked for King Suites but they upgraded me to Premier Suites upon check-in and the room is really breathtaking. I really enjoyed my stay. You should too!

Reviewed October 27, 2019

Thank you for the pleasant comments of our hotel. We are glad you had a good stay with us and we look forward to welcoming you back to Pacific Regency Hotel Suites! We will definitely share your good words with the team and till then, we wish you a pleasant day ahead!

Responded October 31, 2019
Pacific Regency Hotel Suites
9.3
Exceptional
Skaria from India
Family with teens
Stayed 3 nights in March 2010

Pacific Regency Kuala Lumpur - A Pleasurable Stay”

1) spacious, comfortable and well-furnished rooms 2) well-constructed bathrooms 3) great view of Petronas Tower from window 4) efficient customer service 5) excellent location of hotel 6) free broadband internet 7) immediate cab service
1) breakfast restaurant did'nt cover much variety

Our stay at Pacific Regency was a great pleasure and we enjoyed every bit of it. Arrival at the hotel was bit of a challenge due to the distance from the Kuala Lumpur International Airport but it was worth it. We were recieved warmly and led to our double suite with no difficulty. The hotel is a supporter of Earth Hour which was taking place at the time of our stay at the hotel. They provided us with candles and match sticks so as to take part in the intiative. We are completely satisfied by the efficient service provided at the hotel and would suggest it to anyone travelling to Kuala Lumpur.

Reviewed April 11, 2010
10.0
Exceptional
Daniel from Singapore
Couple
Stayed 3 nights in December 2008

Pacific Regency Hotel, Kuala Lumpur”

Luna bar and the swimming pool with great views on the top of the hotel, well equipped and generously sized rooms with nice city views, clean and tidy, great central location, attentive and professional staff
The rooms on the 32nd floor (especially the bedroom) are heavily affected by the quite loud sound coming from the Luna bar that plays music from 10pm to 3am over the weekends! There was the unfriendly doorguy at the Luna cashing-in the cover charge! The staff of the breakfast buffet could have been more professional and smiling.

When we arrived at the Hotel late in the evening (i.e. around 11pm), we were surprised to be upgraded to executive room no 12 on the 32nd floor (no reason was given). We were even more delighted of the size, amazing views and amenities of the room (rather it was an apartment). We were equally impressed by the rooftop swimming pool and its bar (Luna) as well as the unmatched views of the Menara Tower, the Petronas Towers and the city. Although the apartment was well equipped, generously sized and clean and tidy the ceiling appeared not to be soundproof as we felt a bit like being in the rooftop disco when lying in the bed (it was bearable and we were too tired to feel disturbed - however, noise prone people should ask for a room/apartment one level lower). Nevertheless, the Pacific Regency is perfectly located in the heart of the city at the foot of the Menara Tower, close to the Petronas Towers, the partying strip (for those who need this after a day exploring the city) as well as other sites, making it the perfect spot for getting to know the city. Last but not least, the attentive, friendly and professional staff made our stay a joy. All in all the perfect joice for a stay in Kuala Lumpur at a very reasonable price.

Reviewed December 09, 2008
10.0
Exceptional
EILEEN from Singapore
Group
Stayed 1 night in April 2012

Very spacious suites with great service”

Nice ambience Luna club, very spacious Suites regardless superior or dullards rooms, good location, great hotel service,

we are a traveller of 4 adults and we had booked a duluxe room. upon checked in we were upgraded to a family suite due to no more deluxe room available. when we went to the family suite and i found that there is only one king bed therefore i called up the reception and told them that i need 2 single bed/ 2 king bed. the reception was so kind to upgrade me to another bigger suite which is the 2 room family suite which there is no extra charges. 4 of us was so happy and surprise to have such a big room. this was my 3rd time stay in pacific regency, i will definitely choose pacific regency again when i go kl the next time. i had strongly recommended my family and friends to pacific regency because of the value(cheap and worth) and great hotel staff services. last of all, very clean rooms with all the things you want eg. hair dryer, oven, bathtub, wifi, comfy pillows and bed, fridge etc..

Reviewed May 04, 2012
9.0
Exceptional
Mohd from Malaysia
Couple
Superior Suite King
Stayed 1 night in April 2013

A valuable and memorable stay.”

Large room, Awesome room views, nice roof top swimming pool with the whole city view.

It was my wife's birthday. After a long though, i've decided to just celebrate in KL city centre. We work and stay around KL but never have stay or experience KL city life. So i've search in Agoda for the nearest hotel from KLCC and KL Tower. The Pacific Regency Hotel is situated just in front of KL Tower and from the roof top swimming pool, we can see the whole city above the sky. When we check in, the hotel management had upgraded our room from superior to deluxe room with KL Twin Tower view!. Thank to agoda and the Hotel management. The room is very spacious with luxury interior and very nice bathroom with bathtub. From the living area and dining area, we can see KL Twin Tower view through a full glass wall. It was amusing. The swimming pool is at level 33 roof top. Swimming with KL Tower view and relax at the edge glass with direct view of KL Twin Tower and KL city view from the sky, it was very memorable moment and relaxing. From the roof top swimming pool pointing to the KL Tower, i've made my wife very excited. i told her, we going to have dinner there, above the sky!. That night we have dinner at Atmosphere 360 revolving restaurant, at top level KL Tower. Its was spectacular night. The view, interior and live band create a romantic ambiance and unforgettable memories in our life. After dinner, we get back to the hotel room and just hang out at the living area fronting the KL Twin Tower night view. It was very calm and spectacular night. My wife was very pleased for the birthday experience. Its was very enjoyment moment for us.

Reviewed April 17, 2013
9.3
Exceptional
Tzu from United Kingdom
Couple
Superior Suite King
Stayed 5 nights in May 2011

Great Location for major sights of city”

Fabulous roof top pool bar "Luna"

Stayed for 5 nights at the Pacific Regency Suites. The rooms were very large and spacious with a seperate kitchenette and bathroom. All utensils could be obtained as requested. The roof top bar was fantasic with amazing views of Kuala Lumpur. Location wise this was good too, being next to the KL tower and only 15 minute walk away from the Petronas Towers and shoppping centre. The mono-rail stationwnas only a 10 minute walk away. Many bars were also only a stones throw away from the hotel. The restuarant SO 23 was very goos and the food excellent value for money. The only downsdie was the air con being very noisy in the room

Reviewed May 13, 2011
10.0
Exceptional
Simonette from Philippines
Family with teens
Superior Suite King
Stayed 2 nights in January 2017

Heaven”

Great location! It's only 3 min walk to menara tower and only 10 mins. walk to petronas tower.I booked superior suites for 2 nights but I was surprised they gave me premier executive suites which is more expensive room with all the high class amenities. Room is so big overlooking menara tower, dresser is too big enough for 4 person, bathtub is beautiful at shampoo and conditioner is aromatherapy.I was already in head over heels with the room but when I saw the Luna bar which is located in rooftop 34 floor, I felt likel I was in heaven. It's 360 degree view overlooking Petronas and menara tower.and you can see all the towering buildings. Cocktails is too expensive though but it's all worth with nice infinity pool and coaches and nice music with the DJ.The Staff are all wonderful and friendly!! I would love to come back in this hotel again! Pacific Regency Hotel suites congratulations.

Reviewed January 20, 2017
9.3
Exceptional
John from Australia
Couple
Stayed 4 nights in September 2010

Our Stay at the Pacific Regency Hotel Suites”

Hotel Lobby, Rooms and the Luna Bar
There were no Cons

Our stay at the Pacific Regency Hotel Suites was fantastic. The room was very large and comfortable. We would highly recommend this hotel to other travellers. If you like walking you can find almost everything otherwise there are Taxis waiting outside the hotel and quite cheap to travel around. We would stay here again when we return to Kuala Lumpur.

Reviewed September 28, 2010
10.0
Exceptional
EILEEN from Singapore
Couple
Stayed 2 nights in April 2011

A Perfect Place for Couple”

Spacious Rooms, Great staff, Great Service

this is the 2nd time of our stay in pacific regency. i remember the 1st time we arrive at pacific regency, we were shocked by the spacious of the room we had. and we definately fall in love with this hotel during our 1st stay. that is why we choose pacific regency again this time. love the big and cosy bed, love the big bathroom and everything in the room makes us feel so comfort and cosy. it's very near to sungei wang, klcc, times square & chinatown. although we drive, but we choose to take a cab down to those shopping area which is very convienent. we will strongly recommend our friends/relatives to pacific regency. and we will still choose pacific regency for our next trip to kl.

Reviewed April 27, 2011
8.7
Excellent
Rezel from Singapore
Group
One Bedroom Suite King
Stayed 3 nights in September 2011

Great location.Good value for money”

Luna bar and skypool

got superior room for 2 friends,and i got 1-bedroom suite for myself.paid for superior(3nights),and for 1-bedroom suite(3nights). my first impression of pacific regency was not very good. we did not know they had a back entrance that was 5mins walk from bukit nanas monorail station,instead walked for 20mins,luggage in hand,up a steep slope to the main entrance,which sadly,looked disappointing. the lobby & driveway were small,and it seemed like we were indeed getting what we had paid for(low price in comparison to other 4* hotels). they required a deposit which i did not really appreciate,but it wasn't a big issue. however, that was the last of the bad experiences. the receptionist bumped my friends and i, without being asked,up from a superior to a deluxe room,and i got an executive suite as well.and boy were the rooms spacious! i had a view of the menara tower from my bedroom, and the klcc twin towers from the dining area. my suite included a kitchenette,a bedroom fitted with king-sized bed, with a 32" flatscreen facing it,a connected toilet,with bathtub,and large shower area. there was also a living area in front of the 42" flatscreen, and a dining area.daily english newspapers were provided complimentary. the best part about the accommodation has to be the skypool which has the menara tower on 1 side,and twin tower on the other. at night this pool area turns into the luna bar which is really happening.the dj's that spin at luna are really good as well.it was packed on friday and saturday, while sunday was quieter. for those who are not into the nightlife,try not to get rooms on the 32th floor,as you will feel the bass thumping in your room till late.as for the grub,2 thumbs up.the pizzas are highly recommended! the hotel is located within walking distance of twin towers,as well as bukit bintang(shopping area). next time i head down to kl,this will definitely be the place to stay :)

Reviewed October 06, 2011
9.7
Exceptional
Jennifer from Canada
Couple
Superior Suite King
Stayed 2 nights in June 2011

Excellent hotel in KL”

Great location, great room, great service

After a long and tedious journey from Vancouver, arriving at the Pacific Regency was such a relief. We were so grateful that as soon as we told the attendant that we were on our honeymoon, he instantly upgraded us to an executive suite instead of the standard suite that we had paid for. The suite was huge and exactly what we needed after our travels. The bathroom was beautiful and the room was clean. The bed was comfortable and the black-out curtains were welcomed. Room service was quick and tasty. The pool upstairs where Luna Bar is located was lovely and there were some good views of the Petronas Towers (well, from that angle, only one tower) and the KL Tower. The hotel is located right next to the Menara/KL Tower and within walking distance to everything. Overall, we thought that the Pacific Regency was a great hotel.

Reviewed July 08, 2011
9.3
Exceptional
Jennifer from Philippines
Couple
Stayed 2 nights in April 2012

best hotel ever!”

value for money, great location, spacious rooms

i was so pleasantly surprised by the size of the rooms! i could've brought along four more friends as six persons can comfortably stay in the room. what was also great about it is that it is right across one of the tourist destinations not to be missed in kuala lumpur, the kl tower. i was fortunate to have a friend based in kl provide me and my husband a car and a local driver. but even if he didn't, walking around the city and coming back to pacific regency wouldn't be a problem because we stayed at pacific regency.

Reviewed June 10, 2012
8.7
Excellent
Chee from Brunei Darussalam
Family with teens
One Bedroom Suite King
Stayed 1 night in December 2015

Pacific Regency Hotel Suite”

Location, price, air conditioning

Great. Needed a hotel for one night as I made the mistake of booking my next length of the flight a day late. Hotel itself is very centrally located. The executive suite was good, not very high class but good enough. Bathroom was huge. Showers were hot but bath was disappointingly cold, as no hot water for some reasons. Airconditioning was great, too great as we had to switch it off as it was becoming as cold as Beijing in winter, which we have just come back from. The bed was superd after sleeping in Beijing hard beds for 10 days, this was a blessing. Got a good night sleep with no aching bones. For the price, the Pacific Regency Hotel Suites is good but the staffs needs to be more tackful. We decided to ask them for a suite with two bedrooms in exchange for 2 single executive suites with one bedrooms and the staff was asking for extra payment of Rm$600 dollars which really did not make any sense. We are down grading to one suite instead of two and yet we have to pay more.

Reviewed December 20, 2015
8.3
Excellent
reza from United States
Couple
Premier Executive Suite king bed
Stayed 2 nights in January 2016

City hopping”

Great location, large and comfortable rooms

My wife and I spent two nights at Pacific Regency and Suites last week on our way from Bangkok to Singapore. We stayed at four different hotels during our travel to Bangkok, Kuala Lumpur and Singapore. We ranked Pacific Regency 4th amongst the four hotel that we stayed at during our travel. The hotel location was great, right across from KL Tower and within walking distance to Bukit Bintang shopping district and PETRONAS Twin Towers. The staff were friendly. The breakfasts were good but their breakfast area on the 23rd floor did not appear as inviting despite the great view of the city, and the food varieties were limited. In general, the property appeared to be relatively old and moderately well-maintained. The interior of the hotel looked very dull and dark. The hotel appeared to be a good choice for business travelers who might be looking at a good location and ease of access at a moderate cost, but perhaps not as much for people traveling for fun and pleasure.

Reviewed January 20, 2016
10.0
Exceptional
julia from Indonesia
Group
Stayed 3 nights in November 2011

very nice and big room with beautiful scene”

big room and nice bathroom

i really love the room, is big, clean. they have walk in closet and big bath room.. the hotel near to shopping center, we only need to walk 10 minutes to go to Pavilion ( the biggest shopping center ), they also have a mini mart and nice restaurants.. hotel's service is very good, quick and the staff are very polite and friendly.. nice job. if i go to kuala lumpur again, i definitely will choose pacific regency hotel again.

Reviewed November 14, 2011
8.3
Excellent
KELLY from Singapore
Business traveler
Superior Suite King
Stayed 2 nights in May 2010

Initiative & Friendly Staff”

I think this hotel priced themselves extremely well based on location, quality of the room and their efficiency. They all speak fantastic English and that makes communication a swift! Overall, I am very please with my stay.
Fine tuning the water system as in ensuring the pipings are less corroded will be nice. I had to run the water for a good 3 minute to allow the corroded water to flush out before use. I think this is rather common in many hotels, even the best ones... but it's always an area which which i think that can improve. Throwing in a simple breakfast without elevating the room rates will be a good idea too. I think it will be nice to have fresh bottles of mineral/distilled water served everyday to the room. Sometimes travelers ran out of water and the rooms can be pretty drying due to air condition. Apart from a few experience staff, I think the junior concierge staff should be train to know more about the geographical of KL and how to get to places in the city. Whenever I ask, most of them are unaware about getting to places or making recommendation. I was also a tad disappointed with the facilities like swimming pool and gym... didn't get to use it because they were under renovation and it was a awkward way of leading guest to the temporary facilities. I had to climb 5 flights of staircase before I get a glimpse of the place. and I felt awkward with the stares by the people at the bar lounge and working area.

I had a fantastic stay at The Pacific Regency Hotel Suite. It is actually a part hotel part office building. Although located at a quieter corner, I still enjoy the convenience of walking to the prime location and travel to meeting place. And because it is a quieter corner, I get away from the buzzing in the city even though I am staying right within the city. It all boils down to where yo like to hang out most of the time though. When I checked in, the staff were very initiative and friendly. I normally do not expect much when I pay lesser. I can't expect every one to perform at 5-6 star hotel when I pay almost half the price of what a 5-6 star would charge. It's all about expectation... The staff greeted me nicely and without having to make a fuss, they assisted me swiftly in arranging for a king bed with smoking facility at the last minute when I arrived at their hotel. They even gave me the option to upgrade my deluxe/superior room to a suite. I was blown away by the size of the suite. It was spacious and functional. I have seen and stayed in beautifully decorated rooms before, but for the price I pay for this hotel, I am extremely satisfied because I know I am getting more than what I ask for. The room come with a long walkway, a huge bathroom with 4-5 doors of wardrobe within the bathroom, plenty of space around the bed, TV at the bed area, a small study desk for some work to be done, a living room with TV and seating capacity of 5 people and a small pantry with stove for you to whip up some food! I actually like the idea of nothing in the bar fridge to save me time when I check out. The rooms are also decently decorated with zen theme. It's not the most Porsche setting but I think it is very decent even for business meeting. The front desk personnel was also very kind and patient to me when I requested for room extension. It was first extended from 12pm to 2pm. Then I was stuck in my business meeting, so I called up to further extend the room

Reviewed May 06, 2010
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  • Excellent location
  • Menara Kuala Lumpur
  • Bukit Nanas Monorail Station is within 0.37 km
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