Pacific Regency Hotel Suites
Pacific Regency Hotel Suites
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Premier Deluxe Pacific Regency Hotel Suites
Premier Deluxe
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Swimming pool Pacific Regency Hotel Suites
Swimming pool
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Swimming pool Pacific Regency Hotel Suites
Swimming pool
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Fitness center Pacific Regency Hotel Suites
Fitness center
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Location
Excellent
8.2
See all 34 photos Pacific Regency Hotel Suites
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Pacific Regency Hotel Suites

Stay in the heart of Kuala Lumpur
Have a question for Pacific Regency Hotel Suites?
Very good
From 10750 reviewsSee what guests said
7.9
  • 370 meters to public transportation

  • Heart of the city

  • Currency exchange

  • Free Wi-Fi in all rooms

Room choices
8.3
Excellent
Room comfort & quality
16 travelers are looking at this property right nowBook now before it's too late!
Executive Suite
Executive Suite
...
  • City view
  • 89.18 m²/960 ft²
  • 1 double bed
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Superior Suite
Superior Suite
...
  • City view
  • 44.59 m²/480 ft²
  • 1 double bed or 2 single be...
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Premier Deluxe
Premier Deluxe
...
  • City view
  • 38 m²/409 ft²
  • 2 single beds or 1 double b...
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One Bedroom Suite
One Bedroom Suite
...
  • City view
  • 78.04 m²/840 ft²
  • 2 single beds or 1 queen be...
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Premier Executive Suites
Premier Executive Suites
...
  • City view
  • 39.02 m²/420 ft²
  • 2 single beds or 1 double b...
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Deluxe Suite
Deluxe Suite
...
  • 70 m²/753 ft²
  • Shower and bathtub
  • 1 double bed or 2 single be...
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Premier Suite
Premier Suite
...
  • City view
  • 56.02 m²/603 ft²
  • 1 double bed
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Premier Executive with Breakfast - Mobile Deal
Premier Executive with Breakfast - Mobile Deal
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    Superior Suite - Mobile Deal
    Superior Suite - Mobile Deal
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      One Bedroom Suite - Mobile Deal
      One Bedroom Suite - Mobile Deal
      ...
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        More about Pacific Regency Hotel Suites

        More about Pacific Regency Hotel Suites

        An overview

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What to eat nearby

        Asian cuisine
        Asian cuisine
        Lemon Garden Cafe
        100 mAsian, Chinese, Gluten Free
        Moghul Mahal Restaurant
        170 mAsian, Halal, Indian
        Atmosphere 360
        180 mAsian, Chinese, European
        Chinese cuisine
        Chinese cuisine
        Si Chuan Dou Hau Restaurant
        550 mChinese
        biba's, mandarin oriental
        770 mChinese
        Yan's Restaurant
        860 mChinese
        Halal food
        Halal food
        Trattoria
        420 mHalal, Italian, Pizza
        Samad Al Iraqi Restaurant
        640 mHalal, Lebanese, Mediterranean
        Trishna
        700 mHalal, Indian

        What they offer

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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Guest policies

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        Some helpful facts

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        Announcements

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        Real reviews from real guests

        Agoda Reviews (10750)Booking.com Reviews (3877)
        7.9
        Very good
        Read reviews from:
        Cleanliness8.1
        Facilities7.2
        Location8.2
        Room comfort and quality8.3
        Service7.8
        Value for money8.1
        Provided by verified guests of Agoda
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        Room type
        Superior Suite
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        Showing 9693 verified guest comments
        12345
        8.0
        Tung from Malaysia
        Family with young children
        Superior Suite
        Stayed 2 nights in May 2018
        EVERYTHING GOOD”
        GOOD , GOOD GOOD
        Reviewed May 16, 2018
        Thank you for staying with us!
        Responded May 17, 2018
        Pacific Regency Hotel Suites
        2.0
        Nur from Malaysia
        Family with young children
        Superior Suite
        Stayed 1 night in May 2018
        Bad service”
        Waiting almost 20 minute because the receptionist not found my reservation.I already fully paid before that by agoda app.Then when i touch the room card at button lift it cannot function.i go back to counter & they take almost 15 minute to change it n change again & again.
        Reviewed May 16, 2018
        Sorry to hear about this incident. Matters have been brought up to the respective department for improvement.
        Responded May 18, 2018
        Pacific Regency Hotel Suites
        7.6
        apen from Malaysia
        Couple
        Superior Suite - Mobile Deal
        Stayed 1 night in April 2018
        Food”
        Nice view but difficult to find restaurant nearby other than hotel cafe.
        Reviewed May 15, 2018
        Thank you for staying with us.
        Responded May 15, 2018
        Pacific Regency Hotel Suites
        5.6
        Ravin from Malaysia
        Couple
        Superior Suite
        Stayed 2 nights in April 2018
        bad shape ”
        i had to change few room do to aircond problem.the room has a bad oduar.their service is bad.only thing useful is the luna bar.i don't recommend other since there are more better hotels in kl
        Reviewed May 15, 2018
        We are continuing to work with the team to improve all areas of service, and I have taken note of the air conditioner issue. I apologize for the shortfall in our service.
        Responded May 15, 2018
        Pacific Regency Hotel Suites
        8.0
        MONA from Malaysia
        Couple
        Superior Suite
        Stayed 1 night in December 2017
        Nice place but...”
        Great location but i guess the room decor needs major uplifts. My bathroom had this horrible smell from the sink. TOld the staff but I guess they were in a rush. This hotel is always full, didn't really like being rushed to check out on time cos I wanted to take things realllly slow and not rush LOL
        Reviewed May 14, 2018
        4.8
        Hok from Hong Kong
        Couple
        Superior Suite
        Stayed 1 night in May 2018
        Staffs not friendly ”
        Dirty ,
        Reviewed May 10, 2018
        9.6
        Meagan from Malaysia
        Couple
        Superior Suite
        Stayed 1 night in May 2018
        Great service”
        Was greeted and serviced by Ms Nora and her wonderful team. Staff were polite and helpful. A great comfortable home away from home!
        Reviewed May 07, 2018
        Thank you for staying with us and we truly appreciate for your feedback. We are glad you had a wonderful experience with Pacific Regency Hotel Suites and we look forward to welcoming you back again!
        Responded May 08, 2018
        Pacific Regency Hotel Suites
        6.8
        Kok from Singapore
        Couple
        Superior Suite
        Stayed 2 nights in April 2018
        Spacious”
        Room are spacious, swimming pool are too opened.
        Reviewed May 07, 2018
        Thank you for staying with us and we truly appreciate for your feedback. We are glad you had a wonderful experience with Pacific Regency Hotel Suites and we look forward to welcoming you back again!
        Responded May 08, 2018
        Pacific Regency Hotel Suites
        7.6
        Mriganka from Singapore
        Business traveler
        Superior Suite
        Stayed 1 night in October 2017
        Very good”
        Great place for the price. Hospitality is not great for a 5 star and the hotel restaurant on the rooftop is a little old. Rooms are great and the hotel is great otherwise
        Reviewed May 05, 2018
        8.4
        SHI from China
        Group
        Superior Suite
        Stayed 3 nights in July 2017
        Great”
        The suite is perfect,with a big living room. KL tower can be seen derectly from the window and it's just located opposite to the lobby of this hotel. much better than imagined
        Reviewed May 04, 2018
        Thank you for staying with us. Hope to welcome you back again soon.
        Responded May 04, 2018
        Pacific Regency Hotel Suites
        6.0
        Louriz from Malaysia
        Couple
        Superior Suite
        Stayed 2 nights in April 2018
        Above average”
        Staff response is weak on the customer service web. As i would like check in early on 28 April, response feedback on 29 April. Breakfast lack of choices and need to improve.
        Reviewed May 02, 2018
        Thank you for staying with us. The problem you mentioned with feedback have been addressed to the team for further action and we hope this did not mar your visit to Kuala Lumpur. We look forward to welcome you back again soon!
        Responded May 02, 2018
        Pacific Regency Hotel Suites
        7.6
        farzilah from Malaysia
        Couple
        Superior Suite
        Stayed 1 night in April 2018
        Value for money ”
        Nice hotel to stay with. I love the toilet... nice and look so luxury.
        Reviewed May 02, 2018
        Hope to welcome you back real soon!
        Responded May 02, 2018
        Pacific Regency Hotel Suites
        6.8
        kiichi from Japan
        Solo traveler
        Superior Suite
        Stayed 2 nights in March 2018
        ok ”
        safety box is not working , smell bad Non smoking room ,and bathroom light was not working ...very nice room ...sad need more maintenance
        Reviewed May 02, 2018
        Thank you for your comment! I have raise the issue to the maintenance team for further action.
        Responded May 02, 2018
        Pacific Regency Hotel Suites
        5.2
        CHONG from Malaysia
        Solo traveler
        Superior Suite - Mobile Deal
        Stayed 1 night in April 2018
        Nice place, old facility, room not really clean.”
        Pls maintenance old facilities, pls clean up the room.
        Reviewed May 01, 2018
        5.6
        Paul from Singapore
        Business traveler
        TWIN SUPERIOR - ROOM ONLY
        Stayed 2 nights in April 2018
        satisfactory, will stay again if got promotion”
        satisfactory, will stay again if got promotion
        Reviewed April 26, 2018
        Thank you for the pleasant comments of our hotel. We are glad you had a good stay with us and we look forward to welcoming you back to Pacific Regency Hotel Suites!
        Responded April 30, 2018
        Pacific Regency Hotel Suites
        3.2
        Jessica from Malaysia
        Couple
        Premier Executive Suites
        Stayed 1 night in April 2018
        Acceptable”
        Staff no manners, for the next day before I want to check out I still in the room take a nap, but the cleaning staff just directly open my door and come in to ask what time u wanna check out...what kind of this suck service,room is smelly.the swimming pool is like very dirty.i would stay this room again and would recommend to my friend and family.
        Reviewed April 26, 2018
        Dear Jessica, We are very concern to hear about this incident. Please reach out directly to us so we can rectify the issue. Thank you!
        Responded April 30, 2018
        Pacific Regency Hotel Suites
        9.2
        Nur from Malaysia
        Business traveler
        Superior Suite - Mobile Deal
        Stayed 1 night in April 2018
        Nice stay”
        Enjoyed the stay very much! Friendly staff and clean. Value for money
        Reviewed April 25, 2018
        Hope to welcome you back again soon!
        Responded April 26, 2018
        Pacific Regency Hotel Suites
        10.0
        Zain from Malaysia
        Business traveler
        Superior Suite
        Stayed 1 night in April 2018
        The best hidden gem with classic touch”
        Made a last minute booking but thanks to Lady Manager Ms Noraha did her very splendid job to make everything ready and done. Want to come back again!
        Reviewed April 25, 2018
        Thank you for staying with us!
        Responded April 25, 2018
        Pacific Regency Hotel Suites
        9.6
        Ooi from Malaysia
        Group
        Superior Suite
        Stayed 3 nights in April 2018
        Exceptional”
        Good. strategic location. Staff are friendly.
        Reviewed April 23, 2018
        Thank you for staying with us!
        Responded April 25, 2018
        Pacific Regency Hotel Suites
        10.0
        Zain from Malaysia
        Business traveler
        Superior Suite
        Stayed 1 night in April 2018
        Very worth it!”
        Compliment to lady manager Ms Noraha very professional and helpful.
        Reviewed April 23, 2018
        Thank you for staying with us!
        Responded April 25, 2018
        Pacific Regency Hotel Suites
        12345
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