Best Price on Pacific Regency Hotel Suites in Kuala Lumpur + Reviews
Pacific Regency Hotel Suites
Pacific Regency Hotel Suites
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Premier Deluxe - Guestroom Pacific Regency Hotel Suites
Premier Deluxe - Guestroom
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Swimming pool Pacific Regency Hotel Suites
Swimming pool
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Swimming pool Pacific Regency Hotel Suites
Swimming pool
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Fitness center Pacific Regency Hotel Suites
Fitness center
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Excellent
Location
8.2
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Pacific Regency Hotel Suites

Excellent location
Stay in the heart of Kuala Lumpur - See what's nearby
Have a question for Pacific Regency Hotel Suites?
Very good
From 11026 reviewsSee what guests said
7.9
  • 370 meters to public transportation

  • Heart of the city

  • Currency exchange

  • Free Wi-Fi in all rooms

Room choices
8.3
Excellent
Room comfort & quality
Don't miss out!23 travelers are looking at this property right now | 15 travelers have booked today.
Executive Suite
Executive Suite
...
  • 89.18 m²/960 ft²
  • Non-smoking
  • 1 double bed
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Superior Suite
Superior Suite
...
  • 50 m²/538 ft²
  • Separate shower/bathtub
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Deluxe Suite
Deluxe Suite
...
  • 70 m²/753 ft²
  • Shower and bathtub
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One Bedroom Suite
One Bedroom Suite
...
  • 78.04 m²/840 ft²
  • Separate shower/bathtub
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Premier Deluxe
Premier Deluxe
...
  • 38 m²/409 ft²
  • Non-smoking
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Premier Deluxe Suite
Premier Deluxe Suite
...
  • 38 m²/409 ft²
  • Shower and bathtub
  • 2 single beds or 1 super ki...
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Premier Executive Suites
Premier Executive Suites
...
  • 89 m²/958 ft²
  • Separate shower/bathtub
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Premier Suite
Premier Suite
...
  • 56.02 m²/603 ft²
  • Separate shower/bathtub
  • 1 double bed
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Family Suite With Breakfast
Family Suite With Breakfast
...
  • Shower and bathtub
  • Kitchenette
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Premier Deluxe Suite with Breakfast
Premier Deluxe Suite with Breakfast
...
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    More about Pacific Regency Hotel Suites

    More about Pacific Regency Hotel Suites

    "Big rooms with nice design."

    Reviewed January 29, 2016

    Aleksei from Singapore

    |

    Solo traveler

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    Asian cuisine
    Asian cuisine
    Lemon Garden Cafe
    100 m Asian, Chinese, Gluten Free
    Moghul Mahal Restaurant
    170 m Asian, Halal, Indian
    Atmosphere 360
    180 m Asian, Chinese, European
    Chinese cuisine
    Chinese cuisine
    Si Chuan Dou Hau Restaurant
    550 m Chinese
    biba's, mandarin oriental
    770 m Chinese
    Yan's Restaurant
    860 m Chinese
    Halal food
    Halal food
    Trattoria
    420 m Halal, Italian, Pizza
    Samad Al Iraqi Restaurant
    640 m Halal, Lebanese, Mediterranean
    Trishna
    700 m Halal, Indian

    What they offer

    "Excellent stay ."

    david from United Kingdom

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    Couple
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Real reviews from real guests

    Agoda Reviews (11026)Booking.com Reviews (3907)
    7.9
    Cleanliness8.0
    Facilities7.2
    Location8.2
    Room comfort and quality8.3
    Service7.8
    Value for money8.1
    Provided by verified guests of Agoda
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    Showing 9808 verified guest comments
    12345
    5.2
    Lieu from Singapore
    Business traveler
    Superior Suite
    Stayed 1 night in August 2018
    Ok”
    Ok
    Reviewed August 11, 2018
    3.6
    Canice from Malaysia
    Couple
    Superior Suite
    Stayed 2 nights in August 2017
    Bed Mites”
    was bitten with bed bugs. complaint to the hotel but was ignored
    Reviewed August 09, 2018
    10.0
    Exceptional
    yaw from Malaysia
    Group
    Superior Suite
    Stayed 1 night in June 2018
    nice, clear”
    near by city, room is clear and nice
    Reviewed August 07, 2018
    Thank you for staying with us and we truly appreciate for your feedback. We are glad you had a wonderful experience with Pacific Regency Hotel Suites and we look forward to welcoming you back again!
    Responded August 07, 2018
    Pacific Regency Hotel Suites
    6.4
    Good
    SIA from Singapore
    Family with young children
    Superior Suite
    Stayed 1 night in August 2018
    Old hotel”
    Hotel staff very good . Only the breakfast very very litter . Not fresh also . This is the hotel I stay breakfast so little. The room is clear but the facilities is old .
    Reviewed August 05, 2018
    Please be assured that your comments will be shared with the team as an avenue for improvements. We sincerely hope that we will have the pleasure of welcoming you back in the near future so that we can provide you with a more pleasant experience.
    Responded August 07, 2018
    Pacific Regency Hotel Suites
    5.2
    Lillian from Australia
    Solo traveler
    Superior Suite
    Stayed 2 nights in July 2018
    Tired rooms that don't feel five star, you can do much better for the price”
    Executive suites are huge, but feels like it hasn't been updated since the 80s, small screen TV in the bedroom and very noisy air con in the bathroom. Even the towels and robes felt old. Staff did their best with an inferior product. Full kitchen in the suite but no microwave or even cutlery.
    Reviewed August 05, 2018
    Please be assured that your comments will be shared with the team as an avenue for improvements. We sincerely hope that we will have the pleasure of welcoming you back in the near future so that we can provide you with a more pleasant experience.
    Responded August 07, 2018
    Pacific Regency Hotel Suites
    8.0
    Excellent
    Ahmed
    Couple
    Superior Suite
    Stayed 3 nights in July 2018
    Breakfast mediocre”
    Not so good breakfast
    Reviewed August 05, 2018
    7.6
    Very good
    Azham from Malaysia
    Couple
    Superior Suite
    Stayed 1 night in July 2018
    Poor practice by hotel management”
    When I booked the hotel, I already made my payment through Agoda. However, when I was checking out, the hotel staff had requested me to make full payment again because Agoda.com agents did not settled any payments with the hotel. I believe this issue should not be burdened to the customer since the customer had already made the payment. As a customer, I was very unhappy with my experience as I am expecting a peace of mind when using service from Agoda and the hotel management decision to ask payment from customers in this case is giving negative experience for what should have been an enjoyable trip to KL
    Reviewed August 01, 2018
    We are very sorry for the inconveniences caused but it was necessary at the time due to legal issue with the agent. We sincerely hope that you will give us another opportunity to serve you again in the near future/
    Responded August 03, 2018
    Pacific Regency Hotel Suites
    8.0
    Excellent
    MOHD from Malaysia
    Family with young children
    Superior Suite
    Stayed 2 nights in June 2018
    Spacious and comfortable room”
    Everything about the room we stayed was awesome. Spacious, clean, well-maintained. Unfortunately, hotel guests who drove need to pay for a parking lot. Even though the charges was not expensive, but providing a free-of-charge parking space is a must to any hotel guests.
    Reviewed August 01, 2018
    Thank you for your comments regarding your recent stay at the Pacific Regency Hotel Suites. Due to a change in policies, parking charges have been imposed to commensurate with services provided such as security, maintenance and other additional benefits for your parking convenience.
    Responded August 01, 2018
    Pacific Regency Hotel Suites
    10.0
    Exceptional
    Faiz from Singapore
    Group
    Superior Suite
    Stayed 2 nights in July 2018
    Amazing”
    I am super impressed with the room that I have booked for and the staffs over there are super friendly and helpful. I will definitely come back to stay again if I ever go to KL. Good job!!
    Reviewed August 01, 2018
    Thank you for the pleasant comments of our hotel. We are glad you had a good stay with us and we look forward to welcoming you back to Pacific Regency Hotel Suites! We will definitely share your good words with the team and till then, we wish you a pleasant day ahead!
    Responded August 01, 2018
    Pacific Regency Hotel Suites
    6.8
    Good
    TEY from Malaysia
    Business traveler
    Superior Suite
    Stayed 1 night in July 2018
    klcc”
    location
    Reviewed July 31, 2018
    Thank you for your comment!
    Responded August 01, 2018
    Pacific Regency Hotel Suites
    9.6
    Exceptional
    Jordan from Malaysia
    Solo traveler
    Superior Suite
    Stayed 1 night in July 2018
    Exceptional”
    I'd say the only downside was that they scheduled pool maintenance on a Sunday morning until 11, which was a bit of a let down since I had to check out at 12. However, aside from that I was very pleased with my room and the staff. I would definitely stay there again.
    Reviewed July 30, 2018
    Thank you for the pleasant comments of our hotel. We are glad you had a good stay with us and we look forward to welcoming you back to Pacific Regency Hotel Suites! We will definitely share your good words with the team and till then, we wish you a pleasant day ahead!
    Responded August 01, 2018
    Pacific Regency Hotel Suites
    8.8
    Excellent
    Ali from Pakistan
    Family with young children
    Superior Suite
    Stayed 5 nights in July 2018
    Wonderful Stay”
    It is a perfect place to stay i heart of Kuala Lumpur.
    Reviewed July 28, 2018
    Thank you very much for your review and hope to welcome you back again soon!
    Responded July 30, 2018
    Pacific Regency Hotel Suites
    8.0
    Excellent
    DUYEN from Malaysia
    Family with young children
    Superior Suite
    Stayed 1 night in July 2018
    Good ”
    Good
    Reviewed July 27, 2018
    Thank you very much for your review and hope to welcome you back again soon!
    Responded July 30, 2018
    Pacific Regency Hotel Suites
    4.4
    jamal from Ireland
    Family with young children
    Superior Suite
    Stayed 5 nights in July 2018
    Not good at all ”
    Not good house keeping
    Reviewed July 27, 2018
    Thank you for staying with us and rest assured it have been conveyed to the department in charge for further action!
    Responded July 30, 2018
    Pacific Regency Hotel Suites
    7.6
    Very good
    Aizat from Malaysia
    Couple
    Superior Suite
    Stayed 1 night in November 2017
    50/50”
    The room was large and comfortable, but the atmosphere is quiet and ambient though a little bit too dark.
    Reviewed July 27, 2018
    Thank you so much for staying with us!
    Responded July 30, 2018
    Pacific Regency Hotel Suites
    9.6
    Exceptional
    Fatiha from United Kingdom
    Family with young children
    Superior Suite
    Stayed 3 nights in July 2018
    Exceptional”
    superb location, excellent staff. Will return soon.
    Reviewed July 27, 2018
    Thank you and hope to welcome you back soon!
    Responded July 27, 2018
    Pacific Regency Hotel Suites
    9.6
    Exceptional
    QUANG from Vietnam
    Family with teens
    Superior Suite
    Stayed 5 nights in July 2018
    almost an optimum combination ”
    It is a good combination of location, space, facilities... etc with only one draw back is that it may be quite busy and such that you need to call for attention more than once. But if after two tries you get what you wanted then what to complain? They didn't charge us an extra bed which was a nice surprise although it may have been made up for a mismatch in room arrangement: we booked twin but got a double and extra.
    Reviewed July 26, 2018
    Thank you so much for your kind comment and we hope we will be able to welcome you back again soon!
    Responded July 26, 2018
    Pacific Regency Hotel Suites
    8.8
    Excellent
    Anand from India
    Family with young children
    Superior Suite
    Stayed 1 night in July 2018
    Excellent”
    Definitely at the heart of KL walkable to Twin towers and KL tower! But during rush hour even couple of meters takes 10 mins to reach by taxi!
    Reviewed July 26, 2018
    6.8
    Good
    Nasir from Pakistan
    Family with young children
    Superior Suite
    Stayed 3 nights in January 2018
    big and joint rooms good big family”
    its very far from the downtown but BTS station is near ...
    Reviewed July 25, 2018
    Thank you for your comment. We are actually just 10min walk from Pavillion and Bukit Bintang area!
    Responded July 25, 2018
    Pacific Regency Hotel Suites
    5.6
    Paul from Singapore
    Couple
    Superior Suite
    Stayed 2 nights in July 2018
    Location good, staff do not care.”
    The room was very big and quite well appointed. After all, it was a suite. The room was good value for money but the staff were disinterested and completely unhelpful, almost rude. All of these issues must be the result of the management policy which seems to view guests as 'a necessary evil.'
    Reviewed July 25, 2018
    Thank you so much for your comment and i am sorry that the service is not up to your expectation. If you can contact me privately we would love to hear more about your complaint.
    Responded July 25, 2018
    Pacific Regency Hotel Suites
    12345
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