Recent customer comments

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Very good



based on 8646 reviews
  • Cleanliness 8.2
  • Facilities 7.2
  • Location 8.2
  • Room Comfort/Standard 8.3
  • Service 8.0
  • Value for money 8.2
  • Food/Dining 7.1
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George from Singapore
Families with young children
One Bedroom Suite
Stayed one night in December 2014
Great room , good location
Big room, Nice pool & Comfotable bed
Reviewed April 25, 2015
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Beng from Singapore
Couples
Superior Suite
Stayed one night in April 2015
potential of suite not brought up
Large room, clean. Very good and cold air conditioning
Except for the bed, furnishing is quite Spartan and not well organised. Kitchen not sufficiently equipped and lacks basic things like soap and kitchen towels. Lighting could be brighter Swimming pool , being within a restaurant , is not convenient for casual swimming Nothing to see or do in the hotel if one does not go to the bar. Walkway up to the hotel is deserted and dark at night. We were victims of a snatch robbery at about 10.30 pm just next to the hotel
Reviewed April 24, 2015
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su from Malaysia
Solo travelers
Superior Suite
Stayed 2 nights in April 2015
Great pool
Great pool, near KL tower & walking distance for foods
Poolside was great on very high floor and you can see KL tower and KL view clearly. At night the poolside will become a bar for drinking. You can walk to the main Area in KL city. The only down side was the room(not up to 5stars standard at all). Room is very old. More like a service apartment. I also find the bed quite hard, compare to other 5stars hotel.
Reviewed April 24, 2015
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Siew from United States
Couples
Premier Deluxe
Stayed one night in April 2015
recommended
location, amenities, convenience
Reviewed April 24, 2015
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Nacharn from Sri Lanka
Business travelers
Superior Suite
Stayed one night in April 2015
Good location
Location location location
It was good . The rooms in the old wing need refurbishment . The new wing is not bad though.
Reviewed April 23, 2015
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muhammad from Singapore
Solo travelers
One Bedroom Suite
Stayed 2 nights in April 2015
Splendid
Everything was awesome
Its amongst the best hotel
Reviewed April 23, 2015
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clinton from Australia
Business travelers
Superior Suite
Stayed 5 nights in April 2015
Clint
Co-operative staff, quite location but central, clean conditions
Pleasant, peaceful, comfortable
Reviewed April 23, 2015
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Bradley from United Kingdom
Families with young children
One Bedroom Suite
Stayed 3 nights in April 2015
Great location, staff were very friendly, clean
Cleanliness, staff and comfort
A well needed break!
Reviewed April 21, 2015
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Mohd from Malaysia
Families with young children
Superior Suite
Stayed one night in April 2015
9/10
location. Concept & value for money
enjoying
Reviewed April 21, 2015
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nichole from Malaysia
Groups
Superior Suite
Stayed one night in March 2015
Slow check in & Need reminder for Xtra bed request
None except the bed is comfortable & room service food is good
I waited more than 15mins jx for check in & need to call to ask& remind for xtra bed that I already requested thru online purchase..The most disappointing part is Luna Bar can be called Dull Bar as closed the upper floor and the mixers provided for alcohol drinks are simply not nice.. And yea, it is Super hot (open air concept but we are sweating)..However, the staffs at Luna bar are helpful and give good service.. Something to improve on music selection to b played as well..
Reviewed April 20, 2015
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