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9.1

Exceptional
/10
(1,621 reviews)See what guests said
Highly rated by guests – 91% would recommend
View6
Housekeeping6
Food & Dining2
See map

9.5

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
The Reef Hotel Casino

30 m

Cairns Rainforest Dome

110 m

Pouch Quality Aussie Gifts

140 m

Anzac Park

140 m

Rotary Park

160 m

Popular landmarks
Green Island

220 m

Night Markets

460 m

Cairns Esplanade Lagoon

490 m

Esplanade Boardwalk

490 m

Michaelmas Cay

560 m

Closest landmarks
Blue Sky Brewery

160 m

Underart Gallery

180 m

Consulate of Japan in Cairns

200 m

Orchid Plaza

210 m

Cairns Cenotaph

220 m

Pullman Reef Hotel Casino

"Lovely spacious room."

Louise - February 3, 2022
Premium Deluxe King Room Water Views 1 King Bed With Single Spa - Guestroom Pullman Reef Hotel Casino
Fitness center Pullman Reef Hotel Casino
Lobby Pullman Reef Hotel Casino
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Pullman Reef Hotel Casino

35-41 Wharf Street, Cairns City Center, Cairns, Australia, 4870 - See map

In addition to the standard of ALLSAFE, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Cairns City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Esplanade Boardwalk. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information."
  • 830 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Cairns

  • Free Wi-Fi in all rooms!

Value for money8.8
Distance to city center0.1 Km
Location rating9.5
Nearest airportCairns Airport (CNS)
Distance to airport6.0 km

Rooms available at Pullman Reef Hotel Casino

Exceptional
Room comfort & quality

9.4

Superior Twin 2 Single Bed City View with Single Spa
...
  • Room size: 36 m²/388 ft²
  • City view
  • 2 single beds
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Junior Twin Suite, City Views, 2 double beds with double spa
...
  • Room size: 54 m²/581 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Junior King Suite City Views 1 King Bed With Double Spa
...
  • Room size: 54 m²/581 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room with 1 King Size Bed and Spa Bath - Pool View with free self-parking & one drink voucher
...
  • Room size: 36 m²/388 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Premium Deluxe King Room Water Views 1 King Bed With Single Spa
...
  • Room size: 36 m²/388 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Superior King City View
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe King Pool View
...
  • Room size: 36 m²/388 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Premium Junior King Suite Water Views 1 King Bed With Double Spa
...
  • Room size: 54 m²/581 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Premium Deluxe King Room with Water View and Single Spa with free self-parking & one drink voucher
...
  • Room size: 36 m²/388 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Superior King Room with Spa Bath and City View with free self-parking & one drink voucher
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at Pullman Reef Hotel Casino?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Pullman Reef Hotel Casino?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Pullman Reef Hotel Casino?

Pullman Reef Hotel Casino is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. For those who wish to drive their own cars, Pullman Reef Hotel Casino has a car park that's close to the hotel. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Cairns with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Pullman Reef Hotel Casino?

Wake up to a great buffet breakfast at Pullman Reef Hotel Casino. Adults can enjoy breakfast offered with an additional charge of 39 AUD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Pullman Reef Hotel Casino?

Pullman Reef Hotel Casino features 3 on-site restaurants for your dining convenience.

Can special events be hosted at Pullman Reef Hotel Casino?

Audio-visual equipment service is offered to help your event go smoothly.

What is the smoking policy at Pullman Reef Hotel Casino?

Pullman Reef Hotel Casino does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Pullman Reef Hotel Casino?

Cairns Railway Station is the closest train, metro, or bus station, about 840 m away from Pullman Reef Hotel Casino.

What restaurants are nearby Pullman Reef Hotel Casino?

Pullman Reef Hotel Casino is located in Cairns City Center, famous for good restaurants such as Cafe China Seafood Restaurant, Cafe China Noodle Bar and Piccolo Cucina.

What popular shopping places are close to Pullman Reef Hotel Casino?

Located in the Cairns City Center area, Pullman Reef Hotel Casino is close to great shopping choices like Night Markets, Rusty's Market and DFO Cairns, Direct Factory Outlets.

What are popular attractions near Pullman Reef Hotel Casino?

Guests at Pullman Reef Hotel Casino can easily visit Cairns Botanic Gardens, Green Island and Cairns Aquarium located in the Cairns City Center area.

What popular natural sightseeing spots are close to Pullman Reef Hotel Casino?

Pullman Reef Hotel Casino is located in the Cairns City Center area, which is famous for natural sightseeing destinations such as Esplanade Boardwalk, Michaelmas Cay and Cairns Holiday Park.

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Explore the neighborhood

What people love about Pullman Reef Hotel Casino

  • 9.2

    Exceptional
    Spaciousness

    "Lovely spacious room."

    Louise

    |

    February 3, 2022

  • 9.2

    Exceptional
    Location

    "Great location"

    Louise

    |

    February 3, 2022

  • 10

    Exceptional
    Staff 

    "Loved everything, the staff were fantastic, room lovely."

    Pamela

    |

    December 6, 2021

Overall rating:

9.1

Exceptional
1,621 reviews
Cleanliness
9.4
Facilities
9.0
Location
9.5
Read all reviews >
What travelers say they love:
We really enjoyed our stay & would love to return again!
Hayley from Australia
Couple
More about Pullman Reef Hotel Casino

More about Pullman Reef Hotel Casino

Pullman Reef Hotel Casino

See the best of Cairns with a stay at Pullman Reef Hotel Casino, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
Pullman Reef Hotel Casino provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi and car hire services to help you get to where you want to go in Cairns.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides linen service and air conditioning in some rooms for the benefit of guests. Some selected rooms at Pullman Reef Hotel Casino include a balcony or terrace, as part of the room design. Some selected rooms have daily newspaper, television, in-room video streaming and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, a coffee or tea maker and mini bar in some rooms. Pullman Reef Hotel Casino also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar and casino.
Pullman Reef Hotel Casino offers wonderful recreational facilities for guests to enjoy. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the massage, hot tub, salon and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps.
For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Hot days can be cool fun with water activities like fishing, snorkeling and diving. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


Around the property

This is your chance to explore all that Cairns has to offer. If you're a fan, you'll want to relive the greatest sporting moments of the local team at Cairns Esplanade Lagoon located 490 m away. Pose in front of Green Island located 210 m away, and you can always show your friends the time you went to Cairns.

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Amenities and facilities
Exceptional
Facilities

9

Most talked about facilities

Housekeeping

10 mentions

Breakfast

8 mentions

Swimming Pool

3 mentions

Internet

3 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Dutch
  • Filipino
  • French
  • German
  • Japanese
  • Korean
  • Turkish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Casino
  • Diving
  • Fishing
  • Fitness center
  • Garden
  • Golf course [on-site]
  • Hot tub
  • Massage
  • On-site entertainment
  • Sauna
  • Snorkeling
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Happy hour
  • Kitchen
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car power charging station
  • Rental car
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Balcony/terrace
  • Coffee/tea maker
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Mini bar
  • Satellite/cable channels
Food and dining
Restaurants on site

Flinders Bar and Grill

  • Cuisine: Australian
  • Menu: Buffet

Cafe China Restaurant

  • Cuisine: Asian
  • Menu: Buffet

Tamarind

  • Cuisine: Australian
  • Menu: Buffet

Cafe China Noodle Bar

  • Cuisine: Asian
  • Menu: Buffet
Location
35-41 Wharf Street, Cairns City Center, Cairns, Australia, 4870
Exceptional
Location

9.5

Airports

  • Cairns Airport (CNS)
    6.0 km
  • Dunk Island Airport (DKI)
    118.9 km

Public transportation

  • Cairns Railway Station
    850 m
  • Freshwater
    8.7 km

Hospital or clinic

  • Cairns Central Medical Centre
    870 m

Shopping

  • Night Markets
    460 m

Convenience store

  • NightOwl
    290 m

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • The Reef Hotel Casino
    30 m
  • Green Island
    220 m
  • Night Markets
    460 m
  • Cairns Esplanade Lagoon
    490 m
  • Esplanade Boardwalk
    490 m
  • Michaelmas Cay
    560 m
  • Cairns Aquarium
    810 m
  • Muddy's Playground
    1.1 km
  • Cairns Botanic Gardens
    3.9 km
  • Gallo DairyLand
    5.9 km

Nearby landmarks

  • The Reef Hotel Casino
    30 m
  • Cairns Rainforest Dome
    110 m
  • Pouch Quality Aussie Gifts
    140 m
  • Anzac Park
    140 m
  • Rotary Park
    160 m
  • Martin College
    160 m
  • Blue Sky Brewery
    160 m
  • Figtree Playground
    170 m
  • Reef Teach
    170 m
  • Oceana walk leather
    170 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until11:00

Getting around

  • Distance from city center0.1 Km
  • Travel time to airport (minutes)15

Extras

  • Breakfast charge (unless included in room price)39 AUD

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges5
  • Number of restaurants3
  • Number of rooms 127
  • Room voltage220
  • Year property opened1996
  • Most recent renovation2016
Property announcements

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

From 17 December 2021, the Pullman Reef Hotel Casino complex will operate in accordance with the QLD Public Health and Social Measures Linked to Vaccination Status Direction. The QLD Government Public Health Order requires all guests over the age of 16 attending any hospitality venue and staff working in those hospitality venues to be fully vaccinated. The Hotel's accommodation, Casino, restaurants, cafes and bars will only be available to fully vaccinated guests with some exceptions, such as takeaways

Reviews of Pullman Reef Hotel Casino from real guests

Provided by verified guests of Agoda
9.1
/
10
Exceptional
Cleanliness9.4
Facilities9.0
Location9.5
Room comfort and quality9.4
Service9.2
Value for money8.8
High score for Cairns
Rating
9+ Exceptional (129)
8-9 Excellent (44)
7-8 Very Good (33)
6-7 Good (4)
<6 Below Expectation (6)
Time of the year
Mar - May (50)
Jun - Aug (37)
Sep - Nov (60)
Dec - Feb (69)
All guests (330)
All room types
All languages

Show reviews that mention 

Showing 216 verified guest comments
12345
10.0
Exceptional
LI from Hong Kong SAR, China
Family with teens
Superior King City View
Stayed 2 nights in November 2012

Comfortable bed, easy access to terminal port ”

Room with great features, comfortable bed, great view of the ocean

The hotel is close to ferry terminal for the Great barrier reef! Walking distance to great restaurant in Cairns! The room is clean and has great ocean view!I stayed with my parents for two nights and would definitely choose Pullman again if we were to visit Cairns again! The only thing I would like Pullman to improve is that there is a charge to wifi in the room! A five star hotel should provide free Internet! But the activity in Cairns can keep you busy!

Reviewed November 14, 2012

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10.0
Exceptional
LI from Hong Kong SAR, China
Family with teens
Superior King City View
Stayed 2 nights in November 2012

Five star service and features”

Easy access to ferry terminal, shopping and restaurants

the hotel is close to ferry terminal for the great barrier reef! walking distance to great restaurant in cairns! the room is clean and has great ocean view!i stayed with my parents for two nights and would definitely choose pullman again if we were to visit cairns again! the only thing i would like pullman to improve is that there is a charge to wifi in the room! a five star hotel should provide free internet! but the activity in cairns can keep you busy!

Reviewed November 14, 2012

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9.2
Exceptional
Mabel from Australia
Couple
Superior King City View
Stayed 3 nights in December 2016

Very nice hotel”

Pullman Reef Cairns Hotel Casino is close to all the places that we wanted to go to. It's not far from the airport. There is underground parking at a small fee. Our booking included hotel breakfast which was very nice. However the swimming pool is smaller than what I thought it would be.

Reviewed January 04, 2017

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10.0
Exceptional
Kylie from Australia
Couple
Superior King City View
Stayed 2 nights in March 2012

Great rooms, great service, great location”

Rooms spa and walkin wardrobe, carparking

our stay at pullmans casino, cairns was a holiday packed into a weekend. the room was large with best feature being the spa. other great features were the king size bed, balcony, and walk in wardrobe, which was great to put all of your luggage out of sight. the room service was easy to order and very quick service, not to mention the scrumptious food. they had an underground car park which was easy to access. location was near the esplanade and shops everywhere. pullmans made it a very enjoyable experience.

Reviewed March 23, 2012

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8.7
Excellent
Rolando from Australia
Couple
Premium Deluxe King Room Water Views 1 King Bed With Single Spa
Stayed 1 night in March 2014

Luxurious big deluxe room with great ocean view”

Nice Luxurious big deluxe king room with ocean view and good breakfast

Our stay at Pullman Reff Cairns Hotel Casino was pleasant except for some minor complaints regarding a particular housekeeping supply,which the day time reception manager apologised and tried to compensate with the problem very quickly. I specially thank Jennifer for the professional approach to the problem. The hotel is good to stay when you are at the casino and is very near the wharf to the great barrier fast crafts. It is close to the restaurants and our room has a very nice ocean view and balcony. Front desk staff are well attentive and friendly and breakfast is very good.

Reviewed March 23, 2014

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9.7
Exceptional
YANG from China
Couple
Premium Deluxe King Room Water Views 1 King Bed With Single Spa
Stayed 2 nights in December 2012

Lovely hotel with nice design ”

Jacuzzi in open area

It is a very nice 5 stars hotel located in perfect location which is close to shopping mall, retaurants, casino and reef fleet terminal where many cruises depart from. Cheap parking- $8 per night.The thing I love most was the design of bathroom in the deluxe King room, which could be open to the bedroom. Soaking in the jacuzzi bath, you can watch TV and enjoy the nice habour view. Although the furniture is a bit old-fashion, most of the 5-star hotels in Cairns are like this.

Reviewed December 13, 2012

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9.0
Exceptional
Lav from Australia
Business traveler
Superior King City View
Stayed 1 night in September 2015

great location, comfy bed and clean room”

location and cleanliness

It is an old hotel that has undergone a 'minor' renovation few years ago. It is worded similarly in their brochures and check-in letter. I still found it to be worthy of its 5 stars based on my stay in hotels in Cairns in the last few months. the rooms are clean and the staff are helpful and polite. During this stay, the only let down for me was the room service. The food that i ordered came out wrong - without the requirements I had made... and for the money paid, it was truly disappointing. It could be a one off ? Also, the room is not equipped with toothbrush, etc - which you get in other 5 star hotels... even in the nearby Shangri-La. Personally, that is not a problem for me but the review did ask if the 5 star rating is worth it and I'd say this may be one of those minor things that could be added to the options.

Reviewed September 13, 2015

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10.0
Exceptional
Golnaz from Australia
Couple
Superior King City View
Stayed 5 nights in December 2019

Awesome stay”

Giving a 5 star rate cannot explain how happy we are with Casino Reef hotel From the first nice smile and assistances of Matthew in the lobby to the the very caring staff like Peter in the restaurant, it was all very pleasing. We enjoyed every minute in this hotel and we would much appreciate everyone’s effort in making us feel great for choosing Casino Reef hotel.

Reviewed December 27, 2019

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10.0
Exceptional
Margaux from Australia
Couple
Superior King City View
Stayed 1 night in January 2012

Ultimate lovers getaway in tropical paradise!”

Fabulous customer service, convenient location, openable windows, tropical interior and amazing memories!

although a bit further out than other hotels, the pullman is still easily within walking distance to all the local shops and sightseeing. our very massive room was located on the sixth level with a view of the pool. loved the pornstar dividers which opened up the bathtub onto the main room ;) the balcony was also generous in size and the amenities plentiful! our only gripe was that there was extra something something in our room as we had advised them that we were celebrating our 10 year anniversary. but as we got the room for such a great deal online (thanks agoda!) we thought we might have been stretching the friendship! on exploration and research we found the facilities of pool, spa and sauna were very well-maintained and irresistible with cairn's sticky sexy climate! glad we stayed for one night before heading up to port douglas, love your work pullman xoxo

Reviewed February 06, 2012

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10.0
Exceptional
Katie
Couple
Superior King City View
Stayed 2 nights in October 2019

Fantastic service and room”

Absolutely happy with my stay at Pullman Reef and would love to stay again. The staff were amazing and friendly - all requests were handled immediately. Room and bath tub were spacious and separate toilet was a winner for us. The location was excellent as we were able to walk to all places that we needed to go. They are also very environment-consicous so amenities were provided on request only. Once requested, they were delivered to my room and some were generous amount. Everything was sparkling clean and we really really enjoyed our stay.

Reviewed November 04, 2019

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8.7
Excellent
Wendy from Australia
Couple
Premium Deluxe King Room Water Views 1 King Bed With Single Spa
Stayed 1 night in November 2012

Lovely hotel - great location - excellent rooms”

reception, service, casino in building, clean & at least 5 star

We had a fantastic time at the hotel with easy check in & out and lovely upmarket facilities/rooms. The hotel is close to all downtown Cairns amenities. Although the casino is within the same building it is not visible from the reception area and does not interfere with the tranquil atmosphere of the hotel. We would definitely stay again.

Reviewed November 18, 2012

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10.0
Exceptional
Greg from Australia
Couple
Superior King City View
Stayed 2 nights in July 2017

The jewel of cairns ”

Exceptional rooms large and comfortable Most of the mini bar contents are free each day and large bathroom with spa bath I wasn't expecting true first class style in cairns or at a casino but it's the only place to stay Free breakfast not only buffet but can order from a menu too The icing on the cake were the superb friendly and attentive staff Truly memorable stay and can't wait to return

Reviewed July 25, 2017

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9.6
Exceptional
Brian from United Kingdom
Couple
Premium Deluxe King Room Water Views 1 King Bed With Single Spa
Stayed 5 nights in October 2016

Visit to Cairns”

Very nice hotel in a great location in Cairns. Superb views from our room across the river. Room was spacious and the 4th floor pool area a nice place to relax. Bit noisy with passing traffic and work going on to update the casino.

Reviewed November 06, 2016

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9.7
Exceptional
sin from Hong Kong SAR, China
Group
Premium Deluxe King Room Water Views 1 King Bed With Single Spa
Stayed 3 nights in July 2012

that is a good hotel in cairns”

love the spa bathtub

good service .clear room .and wonderful spa bathtub.if you in cairns,stay in this hotel,make you fall in love in this hotel , you don't wanna go anywhere anymore.thankyou !i really have a good stay at there

Reviewed August 23, 2012

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9.6
Exceptional
Guat from Singapore
Couple
Superior King City View
Stayed 6 nights in September 2018

Location ”

Good location , friendly hotel staffs . Highly recommend pullman Reefs hotel . Definitely stay there again my next visit .

Reviewed September 23, 2018

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9.7
Exceptional
Leonor from Australia
Couple
Superior King City View
Stayed 2 nights in June 2012

Fantastic hotel and great service”

The spa, size and layout of the rooms and location

My husband and I enjoyed very much our stay at the Pullman and it will definitely be our first option when staying in Cairns.

Reviewed June 07, 2012

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8.8
Excellent
Julie from Australia
Couple
Superior King City View
Stayed 12 nights in June 2016

Great Holiday in Cairns”

Excellent holiday in Cairns, the rooms were nice and the staff were very friendly, happy to assist and help and also come up with great things to see and do. We will be back we love this place. Bob & Julie

Reviewed July 11, 2016

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8.3
Excellent
Catharina from Netherlands
Couple
Stayed 1 night in September 2010

pullman reef casino hotel cairns”

room was very spacious light and colonial white. very comfortable with spa and nice bathroom
restaurants where outdated and casino too

the hotel is nicely situated at short walking distance from the harbour and the esplanade (shops/restaurants and nightlife). the parking is under the hotel and reception on a higher floor. the entrance of the casino and the restaurants are on the groundfloor. there is a bar. huge chinese restaurant and asian restaurant and simple restaurant at the casino. we were expecting more of the hotel. the rooms and lobby are nice but downstairs at the casino area is very outdated. the breakfast roomservice was very good. the balcony is very spacious. we were looking to the sebel hotel and street but not a bad view. at the hotel you have on the top floor above the casino a kind of zoo with birds etc.... we recommend the hotel but not for a too long time.

Reviewed September 21, 2010

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9.3
Exceptional
John from United Kingdom
Business traveler
Superior King City View
Stayed 2 nights in January 2012

Very nice hotel”

Great staff. Friendly Service. Excellent rooms.

I arrived very early in the morning and needed access to the room. The hotel did so. The staff could not have been more pleasant or helpful. Room was excellent. Very spacious. Bed very comfortable. Not so keen on having to go through the casino for lunch at the Flounderrs Bar. I find casinos rather tawdry. Good band playing in the bar in the evening. Centrally located and easy access to shops and Esplanade.

Reviewed January 21, 2012

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9.6
Exceptional
Louise from Australia
Couple
Superior King City View
Stayed 1 night in September 2015

Our goodbye to Cairns”

We had a great room a little bit of luxury to end our trip the far North Queensland Good location, close to all Cairns has to offer. Thank you

Reviewed March 21, 2017

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