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8.9

Excellent
15.4% this month
/10
(1,252 reviews)See what guests said
Highly rated by guests – 82% would recommend
Swimming Pool10
Housekeeping10
View7
See map

8.4

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Parking
Available
Popular landmarks
Infinity Attraction 970 m
Ripley's Believe It Or Not! Surfers Paradise 1.2 km
Surfers Paradise 1.3 km
SkyPoint Observation Deck 1.7 km
Sea World 2.0 km
Pacific Fair Shopping Centre 5.0 km
Wet'n'Wild Gold Coast 13.7 km
Warner Bros Movie World 14.6 km
Currumbin Wildlife Sanctuary 17.2 km
Dreamworld 18.0 km
Nearby landmarks
Surfers Paradise North Light Rail Station 240 m
Planet Chill Ice Rink 260 m
Oak Park 270 m
David Evans Reserve 330 m
Macintosh Island Park 340 m
King Tutts Putt Put 340 m
Ewan Batt Park 400 m
Budds Beach 520 m
Macintosh Island 530 m
Adrenalin Park 550 m
JW Marriott Gold Coast Resort & Spa

"Happy stay, everything is in the first class."

SIJING - May 1, 2022
1 Bedroom Executive Suite, 1 King, Ocean view, Corner room JW Marriott Gold Coast Resort & Spa
Facilities JW Marriott Gold Coast Resort & Spa
Lobby JW Marriott Gold Coast Resort & Spa
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Removed from saved list

Newly renovated

JW Marriott Gold Coast Resort & Spa

158 Ferny Avenue, Surfers Paradise, Gold Coast, Australia, 4217 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Surfers Paradise, allowing you access and proximity to local attractions and sights. Be sure to set some time aside to visit Sea World as well as Surfers Paradise nearby. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Attention

This property is in high demand!

5 travelers have booked today.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
  • 220 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Private beach

  • Located in heart of Gold Coast

Value for money8.1
Distance to city center0.1 km
Location rating8.4
Nearest airportGold Coast Airport (OOL)
Distance to airport21.3 km

Rooms available at JW Marriott Gold Coast Resort & Spa

Excellent
Room comfort & quality

8.8

1 Bedroom Presidential Suite, 1 King, Ocean view, Balcony
...
  • Room size: 228 m²/2454 ft²
  • Ocean view
  • 1 king bed
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Junior Suite, 1 King, Ocean view, Balcony
...
  • Room size: 60 m²/646 ft²
  • Ocean view
  • 1 king bed
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Guest room, 2 Double, Mountain view, Balcony
...
  • Room size: 42 m²/452 ft²
  • Mountain view
  • 2 double beds
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1 Bedroom Executive Suite, 1 King, Ocean view, Corner room
...
  • Room size: 76 m²/818 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Guest room, 1 King, Mountain view, Balcony
...
  • Room size: 42 m²/452 ft²
  • Mountain view
  • 1 king bed
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Guest room, 1 King, Ocean view, Balcony
...
  • Room size: 42 m²/452 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Guest room, 2 Double, Ocean view, Balcony
...
  • Room size: 42 m²/452 ft²
  • Ocean view
  • 2 double beds
Enter dates to see prices
Junior Suite, 2 Double, Ocean view, Balcony
...
  • Room size: 25 m²/269 ft²
  • Ocean view
  • 2 double beds
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1 Bedroom Residential Suite, 1 King, Ocean view, Balcony
...
  • Ocean view
  • Balcony/terrace
  • 1 king bed
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Guest room
...
  • Ocean view
  • 2 double beds or 1 king bed...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at JW Marriott Gold Coast Resort & Spa?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to JW Marriott Gold Coast Resort & Spa?

JW Marriott Gold Coast Resort & Spa is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the resort know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, JW Marriott Gold Coast Resort & Spa has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 25 AUD per day. You can drive in and park yourself, or use valet service offered at the resort. If you're looking for an easy way to get around Gold Coast with private transportation, the resort can arrange taxi service.

Is breakfast offered at JW Marriott Gold Coast Resort & Spa?

Wake up to a great à la carte breakfast at JW Marriott Gold Coast Resort & Spa. There's an additional charge of 49 AUD for adults and 25 AUD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

What are my dining options at JW Marriott Gold Coast Resort & Spa?

JW Marriott Gold Coast Resort & Spa features 3 on-site restaurants for your dining convenience.

Can special events be hosted at JW Marriott Gold Coast Resort & Spa?

Your special occasion or event can be hosted at one of the JW Marriott Gold Coast Resort & Spa's versatile venues. Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at JW Marriott Gold Coast Resort & Spa. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for wireless internet, event decoration and audio-visual equipment are offered to help your event go smoothly.

Can business events be hosted at JW Marriott Gold Coast Resort & Spa?

On-site venues and convenient event services make JW Marriott Gold Coast Resort & Spa an ideal choice for hosting events such as corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate you and your guests. An extensive range of facilities and services including free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at JW Marriott Gold Coast Resort & Spa?

JW Marriott Gold Coast Resort & Spa does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to JW Marriott Gold Coast Resort & Spa?

The closest train, metro, or bus station is Surfers Paradise North Light Rail Station, 240 m away from JW Marriott Gold Coast Resort & Spa.

What restaurants are nearby JW Marriott Gold Coast Resort & Spa?

JW Marriott Gold Coast Resort & Spa’s neighborhood is Surfers Paradise which includes popular restaurants such as Chapter & Verse Bar and Lounge, Citrique Restaurant and Misono Japanese Steakhouse.

What popular shopping places are close to JW Marriott Gold Coast Resort & Spa?

Located in the Surfers Paradise area, JW Marriott Gold Coast Resort & Spa is close to great shopping choices like Chevron Renaissance Shopping Centre and Paradise Shopping Centre.

What are popular attractions near JW Marriott Gold Coast Resort & Spa?

JW Marriott Gold Coast Resort & Spa is located in Surfers Paradise area, which is famous for attractions such as SkyPoint Observation Deck, Infinity Attraction and Ripley's Believe It Or Not! Surfers Paradise.

What popular beaches are close to JW Marriott Gold Coast Resort & Spa?

JW Marriott Gold Coast Resort & Spa is located in the Surfers Paradise area, which includes Surfers Paradise, Budds Beach and Narrowneck.

What popular natural sightseeing spots are close to JW Marriott Gold Coast Resort & Spa?

JW Marriott Gold Coast Resort & Spa is located within Surfers Paradise, which makes it conveniently close to natural sights including Les Rodgers Memorial Park.

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Explore the neighborhood

What people love about JW Marriott Gold Coast Resort & Spa

  • 10

    Exceptional

    "Happy stay, everything is in the first class."

    SIJING

    |

    May 1, 2022

  • 10

    Exceptional
    Staff 

    "Staff very helpful and approachable."

    MOANA

    |

    April 25, 2022

  • 10

    Exceptional

    "Great ocean views, awesome swimming pool and fantastic breakfast."

    Lee

    |

    March 27, 2022

Overall rating:

8.9

Excellent
1,252 reviews
Cleanliness
9.1
Facilities
9.1
Location
8.4
Read all reviews >
What travelers say they love:
We could stay just in the hotel our entire holiday!
Julie from Australia
Family with young children
More about JW Marriott Gold Coast Resort & Spa

More about JW Marriott Gold Coast Resort & Spa

JW Marriott Gold Coast Resort & Spa

For travelers who want to take in the sights and sounds of Gold Coast, JW Marriott Gold Coast Resort & Spa is the perfect choice. Its convenient location right in the city center allows you more time to see all that Gold Coast has to offer. Book a room at JW Marriott Gold Coast Resort & Spa, just 1.2 km from Surfers Paradise, and oceanside fun will be an option every day.
Enjoy all that JW Marriott Gold Coast Resort & Spa has to offer! Free internet access provided within the resort keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Gold Coast is made even more convenient with the taxi services available at the resort.
For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the resort's ticket service and tours. For longer stays or whenever you need it, the laundromat, dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the JW Marriott Gold Coast Resort & Spa. For health reasons, smoking is not permitted anywhere inside the resort. For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at JW Marriott Gold Coast Resort & Spa provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the resort, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Every stay is a new experience with various interesting room layout options at JW Marriott Gold Coast Resort & Spa, including rooms with separate living room and balcony or terrace. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the resort you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the resort assures that you'll always have convenient and delicious choices. Are you a great cook? Make your own meals in-house at the resort's BBQ facilities.
Fill your days with the array of activities and facilities offered at JW Marriott Gold Coast Resort & Spa. A highlight of your stay at JW Marriott Gold Coast Resort & Spa will be the special access to the private beach. A relaxing end to every day is possible with a visit to the massage, hot tub, salon, steam room, spa and sauna. Don't forget to make a visit or two to the resort's pool.
At JW Marriott Gold Coast Resort & Spa, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the resort's poolside bar. Burn off you vacation calories with a quick visit to the resort's fitness facility. Beat the hot weather with cooling water activities like snorkeling and non-motorized water sports. Fun in the water is easy with aquatic activities available, like watersports equipment rentals.
Challenge your travel group members or other guests to competitive fun, with the resort's tennis court. Family time on relaxed evenings is easy with the resort's library and games room. Got someone special waiting for you back home? Then easily pick up a memorable gift at the souvenir shops.


Around the property

Don't spend all your time inside while in Gold Coast! Be sure to stop by SkyPoint Observation Deck located 1.6 km away, one of the most famous of all local landmarks.

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Amenities and facilities
Exceptional
Facilities

9.1

Most talked about facilities

Swimming Pool

32 mentions

Food & Dining

8 mentions

Breakfast

7 mentions

Beach

7 mentions

Languages spoken

  • English
  • Arabic
  • Bulgarian
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Danish
  • Dutch
  • Filipino
  • French
  • German
  • Greek
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Spanish
  • Vietnamese

Outdoor

  • Bicycles

Accessibility

  • Access all room by interior corridor
  • Accessibility for all meeting spaces
  • Accessible entrance to all on-site swimming pool
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Adjustable height hand-held shower wand some rooms
  • Alarm clock telephone ringers in some rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in some rooms
  • Bathtub seat in some rooms
  • Close-caption TV
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Entrance to on-site spa
  • Lever handles on all guest room doors
  • Lowered deadbolts on some guest room doors
  • Lowered electrical outlets in some rooms
  • Lowered view ports in some guest room doors
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in some bathrooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Roll-in shower in some rooms
  • Room windows that open
  • Safety chains and/or latches on all guest doors
  • Secondary locks on all room windows
  • Self-closing doors on all guest rooms and suites
  • Toilet seat at wheelchair height -- some rooms
  • TTY/TTD compatibilty in some rooms
  • View ports in all guest room and suites doors
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways
  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Game room
  • Garden
  • Hiking
  • Hot tub
  • Massage
  • On-site entertainment
  • Private beach
  • Sauna
  • Snorkeling
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours
  • Watersport equipment rentals
  • Water sports (non-motorized)

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in common areas
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Free bottled water
  • Ironing facilities
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
  • Vegan
  • Full English/Irish
  • Gluten-free
Restaurants on site

Citrique Restaurant

  • Cuisine: Local, Australian
  • Menu: Buffet, A-la-carte

Chapter & Verse bar and lounge

  • Cuisine: Australian

Misono Japanese Steakhouse

  • Cuisine: Japanese
Location
158 Ferny Avenue, Surfers Paradise, Gold Coast, Australia, 4217
Excellent
Location

8.4

Airports

  • Gold Coast Airport (OOL)
    21.3 km
  • Brisbane Airport (BNE)
    72.9 km

Public transportation

  • Surfers Paradise North Light Rail Station
    240 m
  • Cypress Avenue Light Rail Station
    630 m

Hospital or clinic

  • Gold Coast Dental
    1.4 km

Shopping

  • Pacific Fair Shopping Centre
    5.0 km

Convenience store

  • 7 Eleven
    500 m

Cash withdrawal

  • ATM
    810 m
What's nearby

Popular landmarks

  • Infinity Attraction
    970 m
  • Ripley's Believe It Or Not! Surfers Paradise
    1.2 km
  • Surfers Paradise
    1.3 km
  • SkyPoint Observation Deck
    1.7 km
  • Sea World
    2.0 km
  • Pacific Fair Shopping Centre
    5.0 km
  • Wet'n'Wild Gold Coast
    13.7 km
  • Warner Bros Movie World
    14.6 km
  • Currumbin Wildlife Sanctuary
    17.2 km
  • Dreamworld
    18.0 km

Nearby landmarks

  • Surfers Paradise North Light Rail Station
    240 m
  • Planet Chill Ice Rink
    260 m
  • Oak Park
    270 m
  • David Evans Reserve
    330 m
  • Macintosh Island Park
    340 m
  • King Tutts Putt Put
    340 m
  • Ewan Batt Park
    400 m
  • Budds Beach
    520 m
  • Macintosh Island
    530 m
  • Adrenalin Park
    550 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The room rates are based on single or double occupancy. Charges apply to additional guests.
  • A valet parking is available and subject to an additional charge of AUD 30.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Getting around

  • Distance from city center0.1 km
  • Travel time to airport (minutes)90

Extras

  • Breakfast charge (unless included in room price)49 AUD
  • Daily Internet/Wi-Fi fee0 AUD

The property

  • Non-smoking rooms/floorsYES
  • Number of bars/lounges3
  • Number of floors28
  • Number of restaurants3
  • Number of rooms 223
  • Room voltage240
  • Year property opened1992
  • Most recent renovation2020

Parking

  • Daily parking fee25 AUD
Property announcements

Please note that this property does not accept 'Schoolies' bookings. The property does not have the policies, procedures or resources to accommodate the unique needs of school leavers during the annual Schoolies Period. In particular it does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of guests during this period. For this reason we reserve the right to reject bookings from school and/or university leavers for the entire “schoolies” period.

Reviews of JW Marriott Gold Coast Resort & Spa from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness9.1
Facilities9.1
Location8.4
Room comfort and quality8.8
Service9.0
Value for money8.1
High score for Gold Coast
Rating
9+ Exceptional (91)
8-9 Excellent (40)
7-8 Very Good (46)
6-7 Good (13)
<6 Below Expectation (14)
Time of the year
Mar - May (49)
Jun - Aug (52)
Sep - Nov (46)
Dec - Feb (57)
All guests (276)
All room types
All languages

Show reviews that mention 

Showing 204 verified guest comments
12345
9.7
Exceptional
Mandy from Hong Kong SAR, China
Family with teens
Stayed 5 nights in December 2012

Excellent stay”

location

It was so nice to stay here. We have no regrets to choose Marriott even we pay more. It located is Sufers Paradise which is the centre in Gold Coast. Rooms are very nice and big enough. The pool is also fine and relaxing. Staffs are nice and always with smile. Breakfast is fine, many choices and delicous. A real 5-star resort! Must try.

Reviewed January 25, 2013

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9.7
Exceptional
Gwendolyn from Singapore
Business traveler
Stayed 1 night in June 2010

Still the best choice”

fantastic facilities, location and staff
better toiletries would be good

Still my #1 choice for a gold coast hotel. Staff's fantastic, the style of the hotel is completely resort like- and you gotta love that pool! Highly recommend the Aveda spa and the Benihana restaurant in the hotel. The bar is also great for drinks on a summer night. I miss the guava juice they give you when you check in in the summer- they need to bring that back! maybe even offer it in the winter? :)

Reviewed June 18, 2010

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10.0
Exceptional
vishnu from Malaysia
Family with young children
Stayed 2 nights in September 2011

Great Hotel”

Great atmosphere

The Marriott on the Gold Coast is a fabulous hotel. The staff are fun and friendly, the food is great and the hotel is really nice. The resort style of this hotel plus friendly well trained staff meant it was a great stay. Great atmosphere & great place.

Reviewed September 14, 2011

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9.7
Exceptional
Gwendolyn from Singapore
Business traveler
Stayed 1 night in June 2010

Best place in the Coast!”

location, service, food
none

The only place i would stay at on the Gold Coast! Its pretty near most places- granted you cannot really walk out and hit the shops and restaurants but it still is in the middle of anywhere you need to go. Service is top notch, from reception, to conceirge to bellboys. Spa is fantastic and i love the benihana out here (always make reservations). I love that they gave out chilled guava juice one summer when i checked in. Not sure if they still do that, but if not, please bring it back! It's such a great touch after a long flight. Love the bar as well in the summer and the pool is phenomenal.

Reviewed July 26, 2010

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9.3
Exceptional
Anthony from United Kingdom
Business traveler
Stayed 2 nights in June 2012

Impressive Hotel with a warm comfortable feel”

Great ambiance. Exceptional service.

this would now be one of my most favourite places to stay in the gold coast. the private lagoons, beach and garden areas overlooking the river are simply spectacular. it's a genuine 5 star resort yet the feeling is that of a tropical mansion. my very comfortable room also boasted amazing views. the staff were exceptionally helpful at all times making the entire experience one that i would highly recommend.

Reviewed July 10, 2012

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8.7
Excellent
Colin from Australia
Couple
Stayed 3 nights in August 2010

A great place to relax”

style, finish, lagoon and all other pools, room size, views
gardening staff need to be more aware of guests early morning

There is an air of cool relaxed elegance that has persisted in this hotel since it opened in the early 90's. The large lagoon pool with its many tropical fish swimming alongside you, the lovely gardens, the linear edge pools all make for a wonderful contained paradise secluded from the busy excitement of the Gold coast. The rooms are lovely and spacious. Thoroughly recommend it.

Reviewed August 16, 2010

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7.7
Very good
LOGESWARAN from Malaysia
Couple
Stayed 6 nights in December 2011

Good hotel with great pools”

Nice pools especially the marine pool, very relaxing environment

it was a good stay,nice ambience and the pools were simply good.nice relaxation spot for a good holiday. just being in the hotel and not going anywhere else in surfers yet so much to enjoy in the hotel itself.walking distance to the beach and surfers paradise makes it so convenient for us.a place worth considering during gold coast holiday for anyone including family with kids as they have big place for kids.

Reviewed December 28, 2011

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9.3
Exceptional
Wallis from China
Couple
Stayed 3 nights in October 2012

Great 5 stars hotel”

Great Beach and Swimming Pool

It is super good hotel. Room is Clean and Bed is comfort. i super recommend the beach and swimming pool. it is worth to spend whole day there for relax. Also, lobby provide free internet for use. Only one disadventage, the location is a little bit far from surfer paradise. I often take 15-25minutes walk out for dinner and shopping or 10minutes to bus station.

Reviewed October 16, 2012

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9.3
Exceptional
John from Australia
Couple
Stayed 3 nights in July 2011

Brand new room and beautiful buffet brekky”

Newly-renovated rooms, friendly helpful staff

after getting the most amazingly cheap deal through agoda i expected the renovations to be in full swing with plaster dust through the rooms and hammering noises all day, but even after 3 days i noticed nothing. the rooms were newly renovated and we had a lovely view over the beach. the entry foyer was beautiful and the massive staircase was quite a feature. their buffet breakfast was so extensive that there were locals coming in to enjoy the spread! the position of the hotel is excellent, a short walk into the main area of surfers and a bus stop just metres from the front door. the happiest and friendliest staff ever. in all, this hotel could not be faulted.

Reviewed July 28, 2011

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8.0
Excellent
Luke from Australia
Couple
Stayed 2 nights in November 2012

Great lagoon and restaurants ”

Pool and beach

The best thing about this hotel is the lagoon. The hotel has two man made beaches with a salt water lagoon, which is a great alternative to the beach. There's also a great pool with spa and watersides. The hotel has great restaurants and good sized rooms. The service at this hotel was very good. The only slight downside is that it is a little far from the centre of surfers paradise, which could be a good thing if you prefer a more quiet area.

Reviewed November 10, 2012

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8.0
Excellent
John from Australia
Couple
Stayed 3 nights in January 2013

Fine hotel and good room.”

The room was perfect fopr the price, clean, white and very comfortable

Our stay at the Marriott was perfect, it rained in Surfers Paradise continuously and this gave us the opportunity to just lay around on a very comfortable bed and room and enjoy each others company, over all it was a good hotel and room!

Reviewed February 11, 2013

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9.2
Exceptional
Lan-Ling from New Zealand
Family with young children
Guest room, 1 King, Mountain view, Balcony
Stayed 3 nights in August 2016

Lovely family holiday”

Stayed here for 3 nights during August with our 2 year old. This is a lovely hotel, great relaxed tropical vibe. Room was a standard double and beautiful, very comfortable & loved the bathroom - handled our toddler well. The large wardrobe was also good for hiding away the mess. Used room service and that was great too. The beach pool was beautiful and nice to sit around and for pictures, a bit too cold for me to swim in but my 2 year old thought it was great. 2 hot pools were a better temperature, even the heated lagoon pool was not heated enough for my liking in August. Breakfast buffet was wonderful and so was Citrique on the one night we dined al a carte - very much liked the service and the atmosphere. About a 10 - 15 minute walk into the centre of Surfers, but it feels very secluded out in the hotel - in a good way - we had a hard time leaving the serenity.

Reviewed August 18, 2016

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8.7
Excellent
Veerachai from Thailand
Family with young children
Stayed 4 nights in August 2010

Hotel review”

Excellent rooms, great services provided
Far from surfers paradise, convenient with car

We went for holidays to the gold coast, The hotel is very beutiful with nice lagoon. Services were excellent and all staff were freindly, Really worthwile staying and suitable for families with young children

Reviewed August 22, 2010

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10.0
Exceptional
Soo from Singapore
Family with young children
Guest room, 1 King, Mountain view, Balcony
Stayed 1 night in December 2013

very nice hotel and good services”

Great guest services, nice dining & comfortable room

Nice & beautiful hotel room, comfortable bed, good service & friendly staff, fast check in & check out, within walking distance to Surfer Paradise Beach. Nice Dining.

Reviewed December 25, 2013

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9.0
Exceptional
ANGEL from Australia
Couple
Stayed 4 nights in February 2012

Luxurious and lovely but beware hidden costs”

Lovely tropical gardens and pools, reminded me of Thailand or pacific islands. Friendly, professional staff. Nice restaurants, rooms and decor throughout hotel.

Service, decor, rooms and grounds were lovely and lived up to 5 star standard. The staff were all lovely and accomodating, and I can't praise them highly enough. The rooms were modern and nicely done, including spacious bathroom (which I find important). Cleaning was impeccable, our rooms were spotless and towels/toiletries refreshed every morning. The pools were wonderful with nice tropical gardens, waterslide for kids, cute mock cave that you can walk and swim through with mock waterfalls, and sandy beach pool with fishes to snorkel with. We thoroughly enjoyed our stay. However, one issue which brought down our impression of the hotel was the hidden costs. It didn't ruin our impression of the staff considering it would have beeen a management issue. For example, there are lovely daybeds all around the pool areas but a charge of $55 for 4 hours use applied. We didn't mind paying and we loved using them, but it wasn't made clear to guests about the charges or that booking was required. We later found in small print, after having to thoroughly search the room folders, that a charge applied for daybeds but it wasn't clearly visible and the fees weren't listed. We also later found out when we wanted to snorkel in the tropical pool that you had to hire the snorkels, again we didn't mind paying but it would have been nice if they were more transparent about it. The fact that snorkelling was a prominent feature of the hotel's advertisements made the hire issue a little deceiving. Food is lovely in the hotel but the price of what you can expect from a 5 star hotel, so we didn't mind this. Other recommendations for improvement to hotel: - offer a sample menu for restaurants in room folders to help with guest choice of dining options. One of the Shangri-La hotels we stayed in had done this and it makes a good impression on guests. - Add a nice scent to lobby (or rooms) as it creates a nice ambience. Most other hotels have started to introduce this.

Reviewed March 01, 2012

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8.0
Excellent
rebeccah from Australia
Family with young children
Stayed 2 nights in December 2012

Great Hotel, couldn't fault a thing!”

Great breakfast and salt water pool with fish!

great stay over xmas, even though busy the hotel was spotless and the buffet breakfast was great and fresh. the pool is great, especially the salt water pool with a little beach, much safer than the gold coast beach for littlies. they also had games for the kids to play. i would definitely recommend this as a family hotel, also close to theme parks.

Reviewed January 17, 2013

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8.0
Excellent
Kevin from United States
Business traveler
Stayed 2 nights in April 2011

Great location, grounds and views; dated interiors”

Location, views, service, great staff attitude

Now undergoing a bit of a renovation. When complete, I trust this will be a great place to stay on the Gold Coast. Even so, without the renovation, the interiors, while dated, are charming. The public areas indoors are overly swank and grand, and the outdoor grounds are lush and tropical, with a natural ocean water swimming area.

Reviewed May 02, 2011

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6.7
Good
John from Singapore
Couple
Stayed 1 night in May 2012

Cosy hotel for a short getaway from all the buzz”

comfortable and soft bed and pillows, pool and view

The stay was a pleasant one; the room was clean and had a very cosy feeling. it's the best for couples like myself and my girlfriend. the was a nice view of the ocean too, and we really enjoyed sitting at the balcony. the toilet was big enough too. the pool was awesome and we spent the whole night by the pool. the only thing was that the hotel was a little bit far from the main area of gold coast, and the hotel was probably a little old. there were quite a few newer hotels at surfers which we could have chosen, but we decided to stay here because of its name and reputation.

Reviewed May 27, 2012

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9.7
Exceptional
David from United Kingdom
Couple
Stayed 2 nights in February 2012

Great Location just minutes from the beach”

Hotel pool is exceptional

Our stay at the Marriot Surfers Paradise was exceptional the service and facilities are excellent

Reviewed February 21, 2012

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9.3
Exceptional
Robin from Australia
Couple
Stayed 2 nights in August 2010

Marriott Hotel Surfers Paradise”

Pleasant & Helpful staff. Walking distance to the centre of Surfers.

From when we arrived at receipton, staff were very helpfull, offer a upgrade for very small increase in cost. Assisted with arranging evening dinning. Room was excellent of the 17th Floor. The Japanense resturant was excellent value. Easy walking distance to centre and beaches at Surfers. Would stay their again.

Reviewed September 16, 2010

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