Recent customer comments

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Very good



based on 1419 reviews
  • Cleanliness 8.4
  • Facilities 7.7
  • Location 8.6
  • Room comfort and quality 8.0
  • Service 8.0
  • Value for money 8.2
  • Food and dining 6.7
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C from Australia
Couples
Executive Queen
Stayed 3 nights in September 2016
Cleaners need to pick up their game
Room cleaning service was disappointing. They basically pulled the doona up rather than making the bed, it didn't look as though they cleaned the bathroom at all.
Reviewed September 06, 2016
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Clement from Israel
Couples
Grandview Room
Stayed 4 nights in August 2016
Pretty nice
Everything was great, clean, nice people, BUT 12$/day for the wifi....
Reviewed September 05, 2016
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Mark from Australia
Couples
Executive Queen
Stayed 2 nights in August 2016
Great location
Cheap parking. On site not down the road like other hotels. In and out of carpark as often as wanted for the one daily price. Easy access to public transport 2 min walk to southern cross or trams
Reviewed September 02, 2016
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Cheong from Australia
Business travelers
Double Room with City View
Stayed 3 nights in August 2016
Beware of bugs
Always put staff at this hotel however the last few visits there have been bugs. Staff were unhelpful. have been putting staff here for 3 years however due to rooms being unclean will reconsider putting staff here anymore
Reviewed September 02, 2016
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Craig from Australia
Solo travelers
City View
Stayed 2 nights in August 2016
visit
good
Reviewed September 02, 2016
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SHEIK from India
Couples
Executive Queen Suite
Stayed 2 nights in August 2016
Stay not bad
Good but need to provide hairdryer
Reviewed September 01, 2016
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Marwan from Malaysia
Couples
Grandview Room
Stayed 7 nights in August 2016
BW Atlantis - Brilliant CBd Hotel
Outstanding and friendly staff. Location was great for sightseeing and connecting throughout Melbourne's CBD. Only issue was free internet was slow, but that's the norm in Australia.
Reviewed August 31, 2016
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Arlyn from United States
Business travelers
Executive Queen
Stayed 2 nights in August 2016
Great place to stay.
The hotel is near to all places and accessible to bus going to airport. The staff are polite and the room is very convenient to sleep. The breakfast is included and just right for the price. Very affordable.
Reviewed August 28, 2016
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Barry from Australia
Business travelers
Superior Twin
Stayed one night in August 2016
Gruby
Grubby and untidy. Desk didn't even have a desk light. Shades in room were broken. Poky rooms with poor views. Don't stay there.
Reviewed August 27, 2016
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Maurizio from Australia
Solo travelers
Executive Queen
Stayed one night in July 2016
Nice room - convenient locations
Nice room for a good price. Room was clean and well organised. Location is just a short walk from Spencer Street station for Trains and Airport Bus connection.
Reviewed August 26, 2016
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