2015
Very good 7.3
Based on 2440 reviews

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Very good



based on 2440 reviews
  • Cleanliness 7.0
  • Facilities 6.2
  • Location 8.8
  • Room Comfort/Standard 7.2
  • Service 6.9
  • Value for money 7.5
  • Food/Dining 6.1
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Robin from Australia
Business travelers
Standard Queen
Stayed one night in July 2016
Stay at Great Southern Hotel Melbourne
Room was tidy but unclean and not to a 4 star standard. I personally would rate this room as a 1 1/2 star. There was no mobile charging station provided or any soap or shampoo bottles in the room. There also was no mini bar provided in this room. I Wasn't impressed at all and won't be back. The bed was to soft and felt like a foam mattress only. Over all Poor Quility for a 4 sar hotel!
Reviewed July 23, 2016
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Kyile from Australia
Business travelers
Superior Courtyard King
Stayed one night in July 2016
Quick trip
It is fairly central to the Southern Cross train station and the convention centre which was handy. Room was comfortable but basis.
Reviewed July 23, 2016
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david from Australia
Families with young children
Family Room
Stayed 4 nights in July 2016
Not as good as it was
Stayed for 4 nights and was disappointed. The hotel has been re badged but unfortunately was well below par in regards to the room. We were moved on the last night after complaining and staff were very happy to help which assisted in overall review.
Reviewed July 22, 2016
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Geoffrey from Australia
Business travelers
Superior Courtyard King
Stayed one night in July 2016
Average stay
Average stay
Reviewed July 22, 2016
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Mark from Australia
Solo travelers
Standard Room
Stayed one night in July 2016
Basic, Convenient but
wasn't thrilled with luggage storage charge (albeit modest) nor charged wifi. Aside from that great location for short visits given access to train, skybus etc. Clean and basic but acceptable for the price
Reviewed July 21, 2016
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Bernadette from Australia
Families with older children
Stayed 2 nights in July 2016
Room smell
There were scuff marks all over walls, cob webs in the Windows. The room smelt as soon as you walked in. TV remote didn't work, shower was inconsistent with temperature. Cold water sink tap was dripping. Only 1 pillow per person, asked for 2 more and only got 1. Lamp was broken, had to pay for Internet and only 1 device able to use the Internet. Staff not friendly. Asked for them to call taxi, was told they probably wouldn't come because travelling in cbd. Not helpful at all.
Reviewed July 18, 2016
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Grant from Australia
Couples
Superior Courtyard King
Stayed one night in July 2016
think pentridge
smells of cigarette smoke (and I'm a smoker) in the room and throughout the building, no doona (!) just a sheet and a thin blanket with a spare in the cupboard... will not be staying here again.
Reviewed July 18, 2016
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Man from Hong Kong
Solo travelers
Mini Double Room
Stayed one night in July 2016
No connection in the room
No connection in the room, poorly staff services, very small room
Reviewed July 17, 2016
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vanessa from Philippines
Solo travelers
Standard Queen Room
Stayed 5 nights in July 2016
good value for money
very clean, nice location.. but no free Wifi even in the hotel lobby... and would also be better if they can put a spring door closer; imagine doors are slamming so loud in the middle of the night..
Reviewed July 17, 2016
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subin from South Korea
Business travelers
Mini Standard Room
Stayed one night in June 2016
Just soso
Phone can not use in the room because no signal. If someone stay this hotel when you are business, not recommend.
Reviewed July 15, 2016
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