Excellent 8.2
Based on 389 reviews

Recent customer comments

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Excellent



based on 389 reviews
  • Cleanliness 8.7
  • Facilities 8.6
  • Location 8.8
  • Room comfort and quality 8.5
  • Service 8.4
  • Value for money 7.2
  • Food and dining 7.8
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Christopher from United States
Solo travelers
Superior King
Stayed 3 nights in April 2016
Clean Modern Hotel
The Crown Promenade is a clean, modern hotel in Burswood connected to the Crown casino. The location is good as there are several restaurants and bars located in the Crown complex. Staff were friendly and efficient. The rooms are small, and I didn't like the design of the shower. There's only a small glass divider that keeps only some of the water in the shower/bathtub. Half of the water ends up on the floor. The hotel's free wifi was a JOKE. It was slower than dial up internet. It was impossible to download all of my work emails each evening. They have a pay option for faster internet, but why offer free internet if it is so terrible? Overall, I recommend the Crown Promenade hotel if you have a need to stay in Burswood.
Reviewed May 05, 2016

Aquiles from Philippines
Solo travelers
Superior King
Stayed 2 nights in April 2016
Engineer
vacation
Reviewed April 25, 2016

Kylie from Australia
Couples
Superior King Room
Stayed 1 night in April 2016
Good value
Comfy bed!
Reviewed April 19, 2016

Rebecca from Australia
Couples
Superior King
Stayed 1 night in April 2016
Lovely luxury
Great getaway for hubby and I.
Reviewed April 10, 2016

sik from Malaysia
Families with young children
Superior Twin (2 Double Beds)
Stayed 2 nights in March 2016
Yes
Yes
Reviewed March 29, 2016

Prabha from Australia
Families with young children
Superior Twin (2 Double Beds)
Stayed 2 nights in March 2016
Not for families
It's perfect for business accomodation but not families as the pool is not wow and no bar or anything at the pool. Cannot use crown metropole facilities either unless you pay $90 for family pass a day!!!
Reviewed March 29, 2016

john from Australia
Couples
Hot Deal King Bed
Stayed 1 night in March 2016
Poor service
Arrived at check in at 3pm, room not ready until nearly 4 pm, not happy that I could not use the facilities that I had paid for for nearly an hour
Reviewed March 29, 2016

ALISON from Australia
Business travelers
Superior King
Stayed 2 nights in March 2016
Fly in, fly out but stay in comfort
Location, room, facility
Reviewed March 28, 2016

blair from Australia
Couples
Superior Twin (2 Double Beds)
Stayed 1 night in March 2016
Average
3.30 PM ROOM not ready room card did not open lift then didnt work on room door incorrect wine in room
Reviewed March 20, 2016

Teresa from Australia
Families with older children
Superior Twin (2 Double Beds)
Stayed 1 night in March 2016
great stay
people room and location
Reviewed March 16, 2016


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