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Very good



based on 786 reviews
  • Cleanliness 8.3
  • Facilities 8.1
  • Location 8.5
  • Room comfort and quality 8.1
  • Service 8.3
  • Value for money 7.4
  • Food and dining 7.5
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Joanne from Australia
Couples
Suite River View
Stayed 2 nights in August 2016
Awesome hotel in perth
Love this hotel, gorgeous views and meals, rooms great
Reviewed September 14, 2016
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Christina from Singapore
Groups
Deluxe King Room
Stayed 6 nights in September 2016
Quiet and good amentities
Quiet and good amentities
Reviewed September 13, 2016
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Christina from Singapore
Groups
Premier
Stayed 5 nights in September 2016
Nice lobby, comfortable room
Nice lobby, comfortable room
Reviewed September 13, 2016
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Christina from Singapore
Families with older children
Pacific Club Suite
Stayed 5 nights in September 2016
Clean and comfortable bed
Clean and comfortable bed
Reviewed September 13, 2016
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Christina from Singapore
Families with older children
Deluxe King Room
Stayed 5 nights in September 2016
Feeback for improvement
Didn't provide bedroom slippers. Only give upon request.
Reviewed September 13, 2016
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Cameron from Thailand
Business travelers
Executive King Room
Stayed 12 nights in August 2016
Genuine 5 Star Hotel
I recently stayed here on a two week business trip. Two weeks in a hotel is not really an experience to look forward to, but the staff and facilities at the Pan Pacific made me feel very comfortable and in a genuine home-away-from-home. I was under intense pressure and worked very long hours during my stay, so it was the 5 star experience that gave my time in Perth some ability to relax. The room was clean, quiet and generous in size. The staff were friendly, respectful and very welcoming. Nothing was ever too much trouble and I never felt let down by any of the services. I ate at the hotel most nights and the food was always delivered within the specified time and was perfectly prepared. Food quality is very important to me and is one of the things that can make or break my impression of a hotel. Again, I was never disappointed. I would like to thank Arshad for looking after me at check-in. Your genuine desire to make me feel like a welcome guest was both unexpected and greatly appreciated. I've stayed at other "5 Star" hotels in Perth and have never felt so welcomed. Travelling for work is generally not an enjoyable experience, but I look forward staying at the Pan Pacific the next time I'm in Perth.
Reviewed September 12, 2016
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Rina from Malaysia
Couples
Deluxe King Room
Stayed one night in September 2016
So understanding
My partner is 6ft6 and couldn't fit into the relatively small shower they originally put us in. So the hotel manager upgraded us into a bigger room for free. This made my boyfriends birthday a little bit more special. Thank you so much!
Reviewed September 11, 2016
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caroline from Australia
Couples
Deluxe King Room
Stayed one night in September 2016
Nice night out
Renovations. Upgraded was nice
Reviewed September 08, 2016
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Jasmin from Singapore
Couples
Deluxe King Room
Stayed 2 nights in August 2016
Old and sad
The lobby and other common areas are pleasant, but the room was quite old and was in need of an uplift. The furniture looked tired and the bathroom old fashioned. The shower stall in the bathroom was also extremely small, making it difficult to move about, and the drainage wasn't very good. The pillows were too soft and the sheets were rough and overstarched. The plus point though is that this hotel is in a good location, walking distance to the city and with cafes in the vicinity.
Reviewed September 08, 2016
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Marie from France
Couples
Deluxe King Room
Stayed one night in September 2016
Ok for us
Just what we needed after flights from Europe
Reviewed September 07, 2016
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