Excellent 8.4
Based on 114 reviews

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based on 114 reviews
  • Cleanliness 9.0
  • Facilities 8.5
  • Location 9.0
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for money 7.5
  • Food/Dining 7.5
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Greg from Australia
Business traveler
Stayed 3 nights in September 2015
Good and ordinary!
Staff friendliness. Close to show ground. amazing bed!
The staff friendliness make this hotel but there it ends. They all seem to be understaffed and unorganised. Cleanliness of the room on checkin was very poor but fixed quickly when addressed. We stayed for 3 nights and left with the feeling that the budget was too tight to cope with the number of guests. Not enough staff, toiletries not full until last day and one pair of slippers! The bed was amazingly comfortable though! The executive lounge was ok but doesn't compare to other hotels. Food selection was very limited. I also don't understand how a 5 star hotel can't keep their breakfast food hot. The equipment and set up is not there for a hot breakfast buffet! Please don't bother taking coffee orders at breakfast if you can't serve it before you finish your breakfast!
Reviewed September 25, 2015
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Leisa from Australia
Superior King Room
Stayed one night in September 2015
Gold Class
1) hotel conditions (2) staff service (3) miscellaneous services
Gold class I say again! The conditions of the hotel are modern, clean, spacious, and with everything I needed. The staff went out of their way to ensure I was happy and to help with whatever I needed. The food was yummy and the service impecible.
Reviewed September 18, 2015
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Siva from Australia
Business traveler
Superior 2 Double Beds
Stayed 2 nights in August 2015
Outstanding Property and Service
Staff were extremely friendly. The hotel is amazingly clean. the food spread for breakfast was fantastic.
I thoroughly enjoyed my short stay. from the time I arrived (reception) to the house keeping, the restaurant staff, the concierge were all simply amazing. best experience with an accor hotel.
Reviewed August 27, 2015
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Kevin from Australia
Deluxe King Room
Stayed one night in July 2015
See above
See above
See above
Reviewed July 20, 2015
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Yucando from Australia
Family with young children
Superior King Room
Stayed one night in July 2015
Got what I expected
staff, cleanliness, easy access
We enjoyed our time at the hotel but we did not spend to much time in it.
Reviewed July 16, 2015
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Erin from Australia
Stayed one night in July 2015
Home away from home
Distance from the stadium, service by staff, selection of food and alcohol
Delightful. Nice to get away with my partner and stay in a beautiful room, with nice views, close to the stadium which was the reason for our trip and the service was second to none. The room was clean and had the comforts of home with good electrical appliances and breakfast was a lovely way to end our stay. Highly recommended and will definitely be back.
Reviewed July 13, 2015
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Cassandra from Australia
Deluxe King Room
Stayed one night in June 2015
Great location, comfy, generous rooms but skimpy o
Excellent bed and bath, nice receptionists, door man and concierge, wonderful location
The Pullman is a lovely hotel with great room size, bath was deep and long and the people were mostly courteous. The food was tasty but it was of a small size for the price. I do not understand why those who say they are 5 star have expensive food that is of very small portions. The gentleman head waiter at the restaurant in the morning was quite rude and kept us waiting with 7 just a minutes while he walked past and then was abrupt when he finally seated us. However I would definitely stay again for any event held at the Olympic Park.
Reviewed June 26, 2015
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Sarah from Australia
Stayed 3 nights in June 2015
Amazing weekend
Happy staff, beautiful views, clean and spacious rooms
I had a lovely stay at the Pullman. As a 21 year old I was a little nervous staying at a 5-star hotel and wasn't to sure what to expect. The staff we helpful, friendly and we're always there for a chat. My room was lovely and well kept, and regularly stocked. The views were amazing, one side of the hotel offering a view of Sydney cbd in the distance and the other showed the amazing sites in Sydney Olympic park itself. It was close to a chemist, a convenience store, a few fast food places as well as the main attractions of the area including ANZ stadium. They also had a restaurant in the Hotel itself which did an amazing breakfast menu. I cannot recommend this place high enough and look forward to staying here again.
Reviewed June 24, 2015
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Liz from Australia
Family with older children
Superior King Room
Stayed one night in June 2015
Fantastic overall
Customer service, dining and hotel amenities
A fantastic, professional 5 star hotel which I cannot fault. From the staff, to the beds to the food ALL great!!!
Reviewed June 22, 2015
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margaret from Australia
Business traveler
Superior 2 Double Beds
Stayed 2 nights in June 2015
Proximity to Venue Courtesy and kindness of staff Attention of staff
The quality of room service food was apalling. Food was inedible. So disappointing as we could not go out.
Reviewed June 14, 2015
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